Service manual MERCEDES-BENZ E-Class SEDAN 2017 W213 Owner's Manual

Digita
l–int hevehicl eV ehicle document walletD igital–ont he Interne tD igital–asanA pp
Fa miliarize yourself wit hthe con‐
te nts of theO perator's Manual
directly via thev ehicle's multi‐
media sy stem (menu item "Vehi‐
cle"). Startw itht he quickg uide,
disco very our vehicle's highlights
or broaden your kn owledg ewith
useful tips. Her
eyou can find comprehen‐
si ve informatio nabout operating
yo ur vehicle and about services
and warranties in printed form. Yo
uc an find theO perator's Man‐
ual on theM ercedes-Benz home‐
page. The Mercedes-Benz Guides App
is
available free-of- charge in
fa miliar App stores. É2135847801gËÍ
2135847801 Apple
®
iOS AndroidTM Order no. P2
130141 13
Editio nC1-20 17 H Pa
rtno. 2135 847801 E-Class
Operator's Manual
Mercedes-BenzMercedes-Benz
E-Class

Atag lance .................................................... 6
Cockpit ........................................................... 6
Wa rning and indicator lamps .......................... 8
Overhead control panel ................................ 12
Doorc ontrol panel and sea tadjustment ....... 14
Emergencies and breakdowns ...................... 16
DigitalOperato r'sM anua l........................ .18
Callin gupt he Digital Operator's Manual ...... 18
Generalnotes ............................................. 19
Pr otection of thee nvironment. .................... .19
Mercedes-BenzG enuineParts ....................... 19
Operator's Manual ........................................2 0
Service and vehicle operation ....................... 21
Operating saf ety. .......................................... 22
Declarat ionofc onformity forw ireless
ve hicle components. ....................................2 3
Diagno stics connection ................................ 24
Qualified specialis tworks hop ....................... 24
Cor rect us eoft hevehicle ............................2 5
Problems wit hyour vehicle ........................... 25
Re portin gsafet yd efects .............................. .25
Limited Warrant y......................................... .26 QR cod
efor rescue car d...............................2 6
Ve hicle dat astorage .....................................2 6
Copyright .. .................................................... 28
Occupant safety......................................... 30
Re stra int sy stem .......................................... .30
Seatb elts ..................................................... 33
Airbag s......................................................... 37
PRE-SAFE
®................................................... 44
Childr eninthev ehicle ................................. .45
Pe ts in thev ehicle ....................................... .54
Opening and closing .................................. 55
SmartK ey...................................................... 55
Door s............................................................ 60
Tr unk ............................................................ 63
Ro ller sun blinds .......................................... .69
Sid ew indo ws ............................................... 70
Sliding sunroof .............................................. 74
Anti-thef tprotection .................................... .79
Seats and stowing ...................................... 81
Cor rect driver's seatp osition ........................ 81Seats ............................................................ 82
St
eering wheel ............................................. .91
Using them emor yfunction .......................... 93
St ow agea reas .............................................. 94
Cup holder .................................................. 103
Ashtr ayand cigar ette lighter ...................... .105
Soc kets ....................................................... 106
Wi reless chargingoft he mobile phone
and connection wit hthe exterior antenna .. 107
Ins talling/ removing floor mats ...................1 09
Light and visibility.................................... 110
Exterio rlighting ........................................... 110
Interior lighting ............................................ 114
Wi ndshield wipe rand windshield washer
sy stem ........................................................ 115
Mir rors ........................................................ 118
Operating thes un visor s............................. 120
Infrared reflectiv ewindshield ..................... .121
Climat econtrol ......................................... 122
Overvie wofclimatecontro lsystems ......... .122
Operating thec limat econtrol sy stem ......... 122
2
Conte nts

*NO
TEImpairment of theo perating ef fi‐
ciency of ther estraint sy stems from
ins talling accessories or from repair sor
we lding
Airbags, Emer gency Tensioning Devices, as
we ll as control unit sand sensor sfor the
re stra int sy stems, ma ybeinstalled in thef ol‐
lowing areas of your vehicle:
RDoors
RDoor pillars
RDoors ills
RSeats
RCockpit
RInstrument clus ter
RCente rconsole
#Do no tins tall accessories suc hasaudio
sy stems in these areas.
#Do no tcarry out repair sorw elding.
#Have accessori esretrofitted at aquali‐
fi ed specialis tworks hop.
Yo uc ould je opardizet he operating saf etyofy our
ve hicle if youu se parts ,tires and wheelsasw ell
as accessories releva nt tosaf etyw hichh ave not
been appr ovedbyM ercedes-Benz. This could
lead tomalfunctions in saf ety-re leva nt sy stems,
e.g. theb rake system. Onl yuse Mercedes-Benz
GenuineParts or parts of equal quality. Onlyuse
tires, wheels and accessories that ha vebeen
specificall yappr ove dfor your vehicle model.
Mercedes-BenzG enuineParts aresubject to
st rict qualityc ontrol. Eac hparth as been spe‐
ciall ydeve loped, manufactured or selecte dfor
Mercedes-Benzv ehicles andfine-tuned fort hem.
Therefore, onl yMercedes-Benz GenuineParts
should be used.
Mor ethan 300,000 dif fere nt Mercedes-Benz
GenuineParts ar eavailable forM ercedes-Benz
models.
All Mercedes-Benz service center smaintain a
supply of Mercedes-Benz GenuineParts forn ec‐
essary service and repair work.Ina ddition, stra ‐
te gicall ylocated parts-deliver ycenter sprovide
fo rq uic ka nd reliable parts service. Alw
ayss pecify thev ehicle identification number
(VIN) when ordering Mercedes-BenzG enuine‐
Pa rts(
→pag e342).
Operator's Manual
This Operator's Manual describes all models and
all standar dand optional equipment available for
yo ur vehicle at thet ime of this Opera tor's Man‐
ua lgoing topress. Countr y-specific dif fere nces
ar ep ossible. No tethat your vehicle ma ynotbe
equipped wit hallfe atures descri bed. This is also
th ec ase fors ystems and function srele vant to
saf ety. Therefore, thee quipment on your vehicle
ma ydiffe rf romt hat in thed escription sand illus‐
trations.
The original pur chase contract documentation
fo ry our vehicle contains alistofa ll ofthes ys‐
te ms in your vehicle.
Should youh ave anyq uestion sconcerning
equipment and operation, please consult an
authorized Mercedes-Benz service center.
The Operator's Manual and maintenanc ebooklet
ar ei mp ortant documents and shoul dbekeptin
th ev ehicle.
20
General no tes

your vehicle. This particularly applies towo rkrel‐
ev ant tosaf ety.
Fo rthe following, alw aysh ave your vehicle
ch eckedatana uthorized Mercedes-Benzs ervice
cente r:
RWorkreleva nt tosaf ety
RService and maintenance work
RRepair work
RModifications, ins tallation sand con versions
RWo rkon electronic component parts
Cor rect use of thev ehicle
If yo ur emo veanyw arning sticke rs,y ou or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position.
Obser vethef ollowing information when driving
yo ur vehicle:
Rthes afet yn otes in this manual
Rthev ehicle tech nica ldata
Rtraf ficr ules and regulations
Rlaws and saf etys tanda rdsp ertainin gto
mo torv ehicles
Problems with your vehicle
If yo us hould experience aproblem wit hyour
ve hicle, particularly one that youb elie vemay
af fect its saf eoperation, weurge youtoc ontact
an au thorized Mercedes-Benz service center
immediately tohave thep roblem diagnosed and
re ctified. If thep roblem is no tresolved to your
satisfaction,p leasediscussthep roblem again
wit hthe authorized Mercedes-Benz service cen‐
te ro r,if necessar y,contact us at one of thef ol‐
lowing addresses.
In theU SA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC
3M ercedes Drive
Montvale ,NJ07645-0350
In Canada:
Cu stomer Relation sDepartment
Mercedes-Benz Canada, Inc. 98
Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf etyd efects
US Ao nly:
The following text is published as requ ired of
manufacturer sunder Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5p ursuant tothe
"National Traf fica nd Mo torV ehicle Saf etyA ct of
19 66".
If yo ub elie vethat your vehicle has adefect
whic hcould cause acrash or could cause injury
or death, yous hould immediatel yinfor mthe
Na tional Highw ayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotifying Mercedes-Benz
US A,LLC.
If NHT SAreceive ssimilar complaints, it may
open an in vestigation ,and if it finds that as afet y
defect exists in agroup of vehicles, it ma yorder
ar ecall and remedy campaign. Ho wever,NHT SA
canno tbecome in volved in individual problems
between you, your dealer ,orMercedes-Benz
US A,LLC.
General no tes 25

Tocontact NHT SA,you ma ycall theV ehicle
Saf etyH otline toll-f reeat1 -888-327-4236
(TT Y:1-800-424-9 153);go tohttp://
www.safercar.go vorwrite to:A dmini stra tor,
NHT SA,400 Se venthS treet, SW.,Wa shington,
DC 20590, US A.
Yo uc an find mor einformatio nonvehicle saf ety
under :http://w ww.safercar.g ov
LimitedWarranty
* NO
TEDama getothev ehicle arising
from culpable violation of these operat‐
ing instructions.
Damag etothevehicle can arise from culpa‐
ble violation of these operating instructions.
This damag eisnotcoverede ither bythe
Mercedes-BenzL imitedWarrant yorbyt he
Ne wV ehicle or Used Vehicle Warrant y.
#Followt he instructions in this manual
on proper operation of your vehicle as
we ll as on possible vehicle damage.
QR code forr escue card
The QR code is secured in thef uel filler flap and
on theo pposit eside on theB -pillar .Intheeve nt
of an accident, rescue services can use theQ R
code toquickl yfind thea ppropriat erescue card
fo ry our vehicle. The cur rent rescue car dcon‐
ta ins them ostimp ortant informatio nabout your
ve hicle in acompact form ,e.g. ther outing of the
electric lines.
Yo uc an find mor einformatio nunder
ww w.mercedes-benz.de/qr-code.
Ve hicl edata storage
Data acquisition
Aw iderang eofe lectronicc omponents in your
ve hicle contain dat amemories.
These dat amemories temp orarily or perma‐
nently stor et echnical in form ationa bout :
RThev ehicle's operating state
REvents
RMalfunctions In
general ,the tech nica linformatio ndocuments
th es tate ofac omponent part, amodule, asys‐
te mort he sur roundings.
Thesei nclude, fore xamp le:
ROperatingc onditionsofs ystemc omponents.
Fo re xamp le,fluid leve ls.
RThe vehicle's status messages and those of
its individual components. Fore xamp le,the
numbe rofwheelrevo lutions/speed, deceler‐
ation ,lateral acceleration ,accelerator pedal
position.
RMalfunctions and defect sinimportant sys‐
te mc omponents. Fore xamp le, lights,
brakes.
RVe hicle reactionsa nd operatingc onditionsin
special drivin gsituations .For example, air
bag deployment, inter ventio nofs tabilityc on‐
trol sy stems.
RAmbien tconditions .For example, outside
te mp erature.
26
General no tes

Starting thev ehicle using asmartphone
&
WARNING Risk of crushing or entrap‐
ment duetou nintentional startin goft he
engine
Limbs could be crushed or trapped if the
engine is star tedu nintentionall yduring
service or maintenanc ework.
#Alw ayss ecur ethe engine agains tunin‐
te ntional startin gbefor ecarrying out
maintenance or repair work.
Re quirementsRPark position jis selected.
RThe anti- thefta larms ystemisn otarmed.
RThe panic alar misnotarmed.
RThe hazar dwarning lightsa reswitched off.
RThe engin ehood is closed.
RThe door sareclosed and loc ked.
RThe windo wsand slidings unroof ar eclosed.
#Startt he vehicle using thes martphone:
RYouc an car ryout amaximum of tw oconsec‐
utiv estartin ga ttem pts.
RYo uc an stop thea gain vehicle an ytime.
Securing thee ngine agains tstarting be fore
car rying out maintenance or repair work:
#Switc hont he hazar dwarning lights.
or
#Un loc kthe doors.
or
#Open theh ood.
St arting thev ehicle in eme rgency operation
mode
If th ev ehicle canno tbestarted, thePlace the
Key in the Marked Space See Operator's Manual
displa ymessag eappear sinthe multifunction
displa y.#Makesuret hat stow ages pace 2is em pty.
#Re mo veSmartK ey1 from thek eyring.
#Place Smart Key1 inthes towa ge space 2.
The vehicle will star ta fter as hor twhile.
If yo ur emo veSmartK ey1 from stowage
space 2thee ngine continues running .For
fur ther vehicle starts ho wever,SmartK ey1
mus tbel ocated in stowages pace 2during
th ee ntir ejourne y.
#Have SmartK ey1 checkedataq ualified
specialis tworks hop.
If th ev ehicle doe snotstar t:
#Lea veSmartK ey1 instow ages pace 2.
Drivin gand parking 12
9

Applying or releasing thee lectric pa rking
brak emanually
#To appl y:push handle 1.
The F (USA) or !(Canada) indicator
lam pappear sinthe instrument clus ter.
#To release: switchont he ignition.
#Pull handle 1.
The F (USA) or !(Canada) indicator
lam pint he instrument clus terg oes out.
Emer gency braking
#Press and hold handle 1.
When thev ehicle has been braked toa
st andstill:
RThe electric parkin gbrake is applied.
RThe F (USA) or !(Canada) symbol
appear sinthe instrument clus ter.
Pa rking thev ehicle
RIfyo ul eave thev ehicle par kedf or longer
th an four we eks, damag emayoccur tothe
batter y.
RIfyo ul eave thev ehicle par kedf or longer
th an six weeks, it ma ysufferd ama geas a
re sult of lac kofuse.
RInformation on parking your vehicle can be
obtained at aqualified specialis tworks hop.
St andb ymode
Function of thes tandb ymode
St andb ymode is characterize dbythefollowing:
RThe vehicle can be par kedo veral ong period
of time without losing po wer.
RThe vehicle batter yispreser ved.
RThe maximum period out of use is shown in
them ultimedia sy stem displa y.
RFunctions such as interior protection or tow-
aw ay protection ar enotavailable.
RThe connectio ntoonline services is inter rup‐
te d.
If th ef ollowing condition sarefulfilled, standby
mode can be activated or deactivated usingt he
multimedia sy stem:
RThe engine is switched off.
RThe ignition is switched on.
Exceeding thev ehicle's displa yedp eriod out of
use ma ycause incon venience, i.e .itcanno tbe
guarantee dthat thes tarter batter ywillr eliably
st ar tt he engine.
14 6
Driving and pa rking

Sendingtext messages
#Select Send Text Message .
Re plyin gtoat extm essage
Multimedia sy stem:
,Phone.i Text Message
#Select atextm essage .
#Select¥.
#SelectReply.
Calling atextm essag esender
Multimedia sy stem:
,Phone.i Text Message
#Select atextm essage .
#Select¥.
#SelectCall Sender.
Deleting text messages
Multimedia sy stem:
,Phone.i Text Message
#Select ¥.
#SelectDelete.
Apple CarPlay™
Overvie wofApple CarPlay™
iPhone®function scan be used via them ultime‐
dia sy stem using Apple CarPlay™. It is operated
using thec ontroller or theS iri
®voice-opera ted
control sy stem.
Onl yone mobile phone at atime can be connec‐
te dv ia Apple CarPlay™ tothem ultimedia sys‐
te m.
The availabilityofA pple CarPlay™ ma yvary
accordingtot he country.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and conte nt connected
to it.
Connecting an iPhone
®via Apple CarPlay™
Re quirements
RApple CarPlay™ can be used wit hApple
operatin gsystemv ersion iOS 8.3 or abo ve.
RThe full rang eoff unctions forA pple Car‐
Play™ is only possible wit hanInterne tcon‐
nection. Multimedias
ystem:
,Connect.Apple CarPlay
Ac tivatin gautomati cstar t
#Select StartAutomatically O.
St arting automatically
#Connect your iPhone®to theU SB port ç
on them ultimedia sy stem using asuitable
cable (
→pag e259).
St arting manually
#Select thei Phone®in thed evice list.
Exiting Apple CarPlay™
#Select Úin Apple CarPlay™.
Calling up Apple CarPlay™ tone settings
Multimedia sy stem:
,Connect.Apple CarPlay.Sound
#Select thet one men u(→page 274).
24 4
Multimedia sy stem

EndingApple CarPlay™
Multimedia sy stem:
,Connect.Apple CarPlay
#Select Disconnect .
The connection is ended.
The mobile phone continues tobe supplied
wit he lectri city.
or
#Disconnect thec onnecting cable between
th em obile phone and multimedia sy stem.
Android Auto™
Android Auto™®ove rview
Mobile phonef unctionscan be used with
Android Auto™u sing theA ndroid™ operating
sy stem on them ultimedia sy stem. It is operated
using thec ontroller or thev oice-opera tedc on‐
trol sy stem.
Onl yone mobile phone at atime can be connec‐
te dv ia Android Auto™tot he multimedia sy stem.
The availabilityofA ndroid Au to™a nd Android
Au to™a ppsm ayvary accordingtot he country.The service pr
ovider is responsible fort his appli‐
cation and thes ervices and conte nt connected
to it.
Connecting amobile phone via Android
Au to™
Requ irements
RThefirs ta ctivatio nofA ndroidAuto™ on the
multimedia sy stem mus tbecarried out when
th ev ehicle is stationar yfor saf etyr easons.
RThe mobile phone supports Android Auto™
from Android ™5.0.
RThe Android Auto™A pp is ins talled on the
mobilep hone.
RIn ordertouse thet elephone functions, a
mobile phone mus tbeconnec tedtot he mul‐
timedia sy stem via Blue tooth
®(→page237).
If th er ew as no prior Interne tconnection, this
is es tablished wit hthe use of them obile
phone wit hAndroid Au to™.
RThe ful lrang eoff unctions forA ndroid Auto™
is onl ypossible wit hanInterne tconnection. Multimedia sy
stem:
,Connect.Android Auto
Ac tivatin gautomati cstar t
#Select StartAutomatically O.
St arting automatically
#Connect your mobile phonetot heç USB
por tont he multimedia sy stem using asuita‐
ble cable (
→pag e259).
St arting manually
#Select them obile phone from thed evice list.
Exiting Android Auto™
#Press theò button.
Calling up theA ndroid Auto™t one settings
Multimedia sy stem:
,Connect.Android Auto.Sound
#Select thet one men u(→page 274).
Multimedia sy stem 24
5

Automatic eme rgency call
The emer gency cal lisinitia ted:
Rwhen an airbag is deplo yed
Rwhen seat belt tensioner saretrig gered
Yo uc an endana utomaticallyinitiated emer‐
ge ncy cal lyourself af ter60s econds.
Manual emer gency call
An emer gency cal lcan be initia tedm anuall yvia
th eS OS button in theo verhead control panel
(
→pag e247).
If yo ul eave thev ehicle immediately af terp ress‐
ing theS OS button, youdon otknow if
Mercedes-Benz mbrace
®has successfull ymade
th ee mer gency call.
Initiated eme rgency call
Av oice connection between theC ustomer Assis‐
ta nce Center and thev ehicle occupants is es tab‐
lished:
Rif th ev ehicle occupants ar eresponsive, the
Mercedes-BenzC ustomer Assis tance Center
ask sfor mor edetailed informatio nonthe
emer gency.
Rif no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediatel y.
Tr ansmitted data
During thev oice connection totheC ustomer
Assis tance Center ,the following dat aistransfer‐
re d:
Rcur rent vehicle location
Rvehicle identification number
Emer gency call no tpossible
Rifth em obile phone networ kisunavailable,
Mercedes-Benz mbrace®is no table tomake
an emergency call.
Am essage tothis ef fect is shown in them ul‐
tifunction steering wheel.
The indicator lam pflashes continuousl y.
In this case, seek assis tance by ot her means.
Information on theM BInfoc all
An In fo
ca
l ltothe Mercedes-Benz Cus tomer
Assis tance Center hasb eeni nitia tedv iathe
ov erhead control panel (
→pag e247). Yo
uc an find informatio nonthefollowing topics:
RAc tivating Merc edes-Benz mbrace®
ROperatingthev ehicle
RNeares tMercedes-Benzs ervice center
ROther products and services from
Mercedes-Benz
Dat aist ransmitted during thec onnection tothe
Mercedes-BenzC ustomer Assis tance Center .
In fo rm ation on theR oadside Assistance call
AR oadside Assis tance cal ltothe Mercedes-
Benz Cus tomer Assis tance Center hasb eeni niti‐
ated via theo verhead control panel:
RThe problem wit hthe vehicle is analyzed
using remo tediagnosis.
Ad ditional information is available at http://
www.mbusa.com.
RAq ualified Mercedes-Ben ztechnician ca rries
out repair sons itea nd/or thev ehicle will be
to we dtot he neares tMercedes-Benz service
center.
Yo um aybe charge df or these services.
24 8
Multimedia sy stem