maintenance MERCEDES-BENZ E-Class SEDAN 2017 W213 Owner's Manual

Welcome tothew orld of Me rced es-Benz
Befor eyou firs td rive off, read this Operator's
Manual carefull yand familiarize yourself with
yo ur vehicle. Fory our owns afet ya nd alon ger
ve hicle life, follo wt he instructions and warning
notices in this manual. Disregarding them may
lead todamag etothevehicle or personal injur y.
Ve hicle damag eresulting from thei nstructions
being ignored is no tcove redbyt he Mercedes-
Benz Limited Warrant y.
The equipment or product designation of your
ve hicle ma yvarya ccordingt o:
RModel
ROrder
RNational version
RAv ailability
Mercedes-Ben zreser vest he right tointroduce
ch anges in thef ollowing areas:
RDesign
REquipment
RTech nica lfeatures Therefore,
thed escription given ma yvaryinc er‐
ta in cases from thee quipment in your vehicle.
The following ar eintegral parts of thev ehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent Supplements
Ke ep these documents in thev ehicle at all
times. If yous ellthev ehicle, alw aysp ass all of
th ed ocuments on tothen ew owner.
Mercedes-Benz US A,LLC
Mercedes-Benz Canada, Inc.
AD aimle rCompany
2135847801
2135847801

Drivingand pa rking .................................. 127
Driving ........................................................ 127
DY NA MIC SELECT switc h............................1 34
Au tomatic transmission .............................. 135
Manual gearshiftin g................................... .137
Gearshif trecommendatio n......................... 138
Using kickdown .......................................... 138
Re fueling .................................................... 138
Pa rking ...................................................... .140
Driving and driving saf etys ystems .............. 147
Instrument Displa yand on-board
compu ter.................................................. 194
Instrument display overview. ...................... 194
Overvie wofthe buttons on thes teering
wheel ......................................................... .195
Operating theo n-boar dcomputer .............. 195
Displ aysint he multifunction displa y........... 197
Ad justing thei nstrument lighting ............... .197
Menus and submenus ................................. 198
Head-up Displa y......................................... 205
Vo ice Control Sy stem .............................. 206
Operating saf ety. ........................................ 20 6Operatio
n................................................... 206
Using Voice Cont rolS ysteme ffecti vely ...... 208
Essential commands .................................. 208
Multimedias ystem ................................... 217
Overvie wand operation .............................. 217
Sy stem settings .......................................... 225
Na vigation .................................................. 233
Te lephone. .................................................. 23 5
Online an dInterne tfunctions ..................... 249
Media ......................................................... 256
Ra dio .......................................................... 268
Sound .........................................................2 74
Maintenanceand care ............................. 277
ASS YSTP LUSs ervice inter vald ispla y....... .2 77
Engine compartment .................................. 278
Cleaning and car e....................................... 28 4
Breakdow na ssistance ............................ 292
Emergency .................................................. 292
Ve hicle tool kit ............................................ 293
Flat tir e.......................................................2 94Batter
y(vehicle) ......................................... 299
To ws tartin gort owing away ....................... 304
Electrica lfuses ........................................... 308
Wheel sand tires ....................................... 311
No ise or unusual handlin gcharacteristics ... 311
Re gular checking of wheels and tires ......... .311
No tesons nowc hains .................................3 12
Ti re pressur e............................................... 312
Loading thev ehicle .................................... .319
Ti re labeling ................................................ 323
Definitions fort ires and loading ................. 328
Changing awheel. ...................................... 331
Tech nical data .......................................... 340
No tesont echnical dat a.............................. 340
Ve hicle electronics .....................................3 40
Ve hicle identification plate, VIN and
engine number ...........................................3 42
Operating fluids .......................................... 344
Ve hicle dat a................................................ 350
Contents 3

Service andvehicl eoperation
Vehicl eoperation outside theU SAor Canada
When youa reabroad withyour vehicle, obser ve
th ef ollowing points:
RService points or replacemen tparts ma ynot
be available immediatel y.
RUnleaded fuel ma ynotbe available forv ehi‐
cles wit hacatalytic con verter .L eaded fuel
ma ycause damag etothe catalytic con verter.
RThe fuel ma yhave anextreme lylowo ctane
number .Unsuita ble fuel can cause engine
damage.
Some Mercedes-Benz models ar eavailable in
Europe thro ugh our European De liveryP rogram.
Fo rm orei nformation, please consult an au thor‐
ized Mercedes‑Benz service center ,orwrite to
one of thef ollowing address:
In theU SA:
Mercedes-Benz US A,LLC
EuropeanD eliveryDepartment
One Mercedes Drive
Montvale ,NJ07645-0350 In Canada:
Mercedes-Benz Canada
,Inc.
EuropeanD eliveryDepartment
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9
Maintenance
Alw aysb ring theM aintenanc eBookle twithy ou
when bringing thev ehicle toan authorized
Mercedes-Ben zCenter .The cus tomer service
advisor wil lrecor devery service fory ou in the
Maintenance Booklet.
Ro adside Assistance
The Mercedes-Benz Roadside Assis tance Pro‐
gram of fers tech nica lhelpint he case of a
breakdown. Your calls tothet oll-free Roadside
Assis tance Hotline ar eanswe redbyo ur agents
24 hour sad ay,3 65 da ysay ear.
1-800-FOR-MERCedes (1-800-367-63 72)(USA)
1-800-387-0 100( Canada) Yo
uc an find fur ther information in the
Mercedes-BenzR oadside Assistance Program
brochure (USA) orthe" Roadside Assis tance"
section in them aintenanc eand warrant yinfor‐
mation bookle t(Canada). Youw illfind bo thin
th ev ehicle document wallet.
Chang eofaddress or chang eofo wnership
Inthee vent of achang eofa ddress, please send
us the" Notification of address change" in the
Service and Guarantee bookle torsimply cal lthe
Mercedes-BenzC ustomer Assis tance Center
(USA) on theh otline number
1-800-FO R-MERCedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )on1 -800-387-0 100. We
can then reac hy ou in atimel yfashion, if neces‐
sar y.
If yo us ellyour Mercedes, pleasel eave thee ntire
literatur einthevehicle so that it is available to
th en exto wne r.If yo uh ave purchased aused
car ,please sendust he "Notice of Pur chase of
Used Car" in theS ervice and Guarantee booklet
or simpl ycall theM ercedes-Benz Cus tomer
Assis tance Center (USA) on theh otline number
General no tes 21

your vehicle. This particularly applies towo rkrel‐
ev ant tosaf ety.
Fo rthe following, alw aysh ave your vehicle
ch eckedatana uthorized Mercedes-Benzs ervice
cente r:
RWorkreleva nt tosaf ety
RService and maintenance work
RRepair work
RModifications, ins tallation sand con versions
RWo rkon electronic component parts
Cor rect use of thev ehicle
If yo ur emo veanyw arning sticke rs,y ou or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position.
Obser vethef ollowing information when driving
yo ur vehicle:
Rthes afet yn otes in this manual
Rthev ehicle tech nica ldata
Rtraf ficr ules and regulations
Rlaws and saf etys tanda rdsp ertainin gto
mo torv ehicles
Problems with your vehicle
If yo us hould experience aproblem wit hyour
ve hicle, particularly one that youb elie vemay
af fect its saf eoperation, weurge youtoc ontact
an au thorized Mercedes-Benz service center
immediately tohave thep roblem diagnosed and
re ctified. If thep roblem is no tresolved to your
satisfaction,p leasediscussthep roblem again
wit hthe authorized Mercedes-Benz service cen‐
te ro r,if necessar y,contact us at one of thef ol‐
lowing addresses.
In theU SA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC
3M ercedes Drive
Montvale ,NJ07645-0350
In Canada:
Cu stomer Relation sDepartment
Mercedes-Benz Canada, Inc. 98
Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf etyd efects
US Ao nly:
The following text is published as requ ired of
manufacturer sunder Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5p ursuant tothe
"National Traf fica nd Mo torV ehicle Saf etyA ct of
19 66".
If yo ub elie vethat your vehicle has adefect
whic hcould cause acrash or could cause injury
or death, yous hould immediatel yinfor mthe
Na tional Highw ayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotifying Mercedes-Benz
US A,LLC.
If NHT SAreceive ssimilar complaints, it may
open an in vestigation ,and if it finds that as afet y
defect exists in agroup of vehicles, it ma yorder
ar ecall and remedy campaign. Ho wever,NHT SA
canno tbecome in volved in individual problems
between you, your dealer ,orMercedes-Benz
US A,LLC.
General no tes 25

Installingthe wiper blades
#Inser tthe ne wwiper blade int othe wiper
ar mint he direction of ar row1.
#Slide catch 2inthed irection of ar row 3
until it engages in thel ocking position.
#Mak esuret hat thew iper blade sits cor rectly.
#Fo ldthew iper ar mbacko ntot he windshield. Maintenance display
#Re
mo veprotectiv efilm 1ofthem ainte‐
nanc edispla yont he tip of then ewlyins tal‐
led wiper blade.
If th ec olor of them aintenanc edispla ychanges
from blac ktoyello w, thew iper blades should be
re placed.
Light and visibility 11
7

Starting thev ehicle using asmartphone
&
WARNING Risk of crushing or entrap‐
ment duetou nintentional startin goft he
engine
Limbs could be crushed or trapped if the
engine is star tedu nintentionall yduring
service or maintenanc ework.
#Alw ayss ecur ethe engine agains tunin‐
te ntional startin gbefor ecarrying out
maintenance or repair work.
Re quirementsRPark position jis selected.
RThe anti- thefta larms ystemisn otarmed.
RThe panic alar misnotarmed.
RThe hazar dwarning lightsa reswitched off.
RThe engin ehood is closed.
RThe door sareclosed and loc ked.
RThe windo wsand slidings unroof ar eclosed.
#Startt he vehicle using thes martphone:
RYouc an car ryout amaximum of tw oconsec‐
utiv estartin ga ttem pts.
RYo uc an stop thea gain vehicle an ytime.
Securing thee ngine agains tstarting be fore
car rying out maintenance or repair work:
#Switc hont he hazar dwarning lights.
or
#Un loc kthe doors.
or
#Open theh ood.
St arting thev ehicle in eme rgency operation
mode
If th ev ehicle canno tbestarted, thePlace the
Key in the Marked Space See Operator's Manual
displa ymessag eappear sinthe multifunction
displa y.#Makesuret hat stow ages pace 2is em pty.
#Re mo veSmartK ey1 from thek eyring.
#Place Smart Key1 inthes towa ge space 2.
The vehicle will star ta fter as hor twhile.
If yo ur emo veSmartK ey1 from stowage
space 2thee ngine continues running .For
fur ther vehicle starts ho wever,SmartK ey1
mus tbel ocated in stowages pace 2during
th ee ntir ejourne y.
#Have SmartK ey1 checkedataq ualified
specialis tworks hop.
If th ev ehicle doe snotstar t:
#Lea veSmartK ey1 instow ages pace 2.
Drivin gand parking 12
9

ASSYSTP LUSs ervice in terv al display
Fu nction of theA SSYSTP LUSs ervice in terv al
display
The ASS YSTP LUSs ervice inter vald ispla yint he
instrument displ ayprov ides informatio nonthe
re maining time or dis tance be fore then ext
service due date.
Yo uc an hide this service messag eusing the
bac kbutton on thel eft-hand side of thes teering
wheel.
Yo uc an obtain fur ther information concerning
th es ervicing of your vehicle from aqualified
specialis tworks hop, e.g. an authorized
Mercedes-Benz service center.
Displaying thes ervice du edate
On-boa rdcomputer:,Service.ASSYST PLUS
The next service due dat eisdisplayed.
#To exitth ed ispla y:press theb ackb utton
on thel eft-hand side of thes teering wheel. Mak
esuretoo bservethef ollowing fur ther rela‐
te ds ubjec t:
ROperating theo n-boar dcomputer
(→pag e195).
Car rying out service workatregular inter‐
va ls
* NO
TEPrematur ewear thro ugh failur eto
obser veservice due dates
Service workwhic hisn otcar ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damag etothevehicle.
#Alw ayso bser vethep rescribed service
inter vals.
#Alw aysh ave thep rescribed service
wo rkcar ried out at aqualified specialist
wo rkshop.
Special service requ irements
The prescribed service inter valisb ased on nor‐
mal operation of thev ehicle. Service workwill
nee dtobep erform ed mor eoften if thev ehicle
is operated under arduous conditions or
increased loads, fore xamp le:
Rregular city driving wit hfrequ ent intermedi‐
at es tops.
Rifth ev ehicle is primaril yused totrave lshort
dis tances.
Rforf requent operation in mountainou sterrain
or on poor road sur faces.
Rif th ee ngine is of tenl eftidling forl ong peri‐
ods.
Rin particula rlyd usty condition sand/o rifair-
re circulation modeisf requently used.
In these or similar operating conditions ,have ,for
ex ample, thei nterior air filter ,engin eairfilter,
engin eoil and oil filter changed mor efrequ ent ly.
The tires mus tbecheckedm oref requ entl yift he
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at aqualified
specialis tworks hop.
Maintenance and care 27
7

Batterydisconnection periods
The AS SYST PLUS service inter vald isplay
can onl ycalculat ethe serviced uedate when
th eb attery is connected.
#Notedown thes ervice due dat edispla yedi n
th ei nstrument displa ybefor edisconnecting
th eb atter y(
→page277).
Engin ecom partment
Activ eh ood( pedestrian pr otection)
Operation of thea ctiv ehood (pedestrian pro‐
te ction)
In cer tain accident situations ,the risk of injury
to pedestrians can be reduced bythea ctuation
of thea ctiv ehood. The rear area of thee ngine
hood is raised byappr oximatel y85m m.
Fo rthe driv etotheworkshop, rese tthe trig‐
ge reda ctiv ehood yourself.Ift he activehood
has been triggered, pedestrian pr otection may
be limited.
Aq ualified specialis tworks hop mus tre-ins tate
th ef ull functionality of thea ctiv ehood. The activ
ehood is no tavailable in all countries.
Re setting thea ctiv ehood
&
WARNING Risk of burn sfromh otcom‐
ponent parts in thee ngine compartment
Cer tain component parts in thee ngine com‐
partmen tcan be very hot, e.g. thee ngine,
th ec ooler and parts of thee xhaust system.
#Le tthe engine cool down and only
to uc ht he component parts described
as follo ws .
#With your handf lat, push down activ ehood
1 inthea reaa round theh inges on bo th
sides (ar rows).
The engine hood mus tengag einp osition.
#Ifth ea ctiv ehood can be raised slightly at
th er ear in thea reaoft he hinges, repeat the
st ep until it engages cor rectl yinp osition.
Opening/closing the engine hood
&
WARNING Risk of accident if thee ngine
hood is unlatched while driving
An unloc kede ngin ehood ma yopen up when
th ev ehicle is in motion and bloc kyour vie w.
#Neveru nlatc hthe engine hood while
driving.
#Befor eevery trip, ensur ethat the
engine hood is latched.
27 8
Maintenance and care

&WARNING Risk of accident and injury
when opening and closing thee ngine
hood
When opening or closing thee ngine hood, it
ma ysuddenl ydropi ntot he end position.
Ther eisar isk of inju ryfora nyo ne in the
engine hood's rang eofm ovement.
#Onlyopen or close thee ngine hood
when ther ea reno persons in the
engine hood's rang eofm ovement.
&
WARNING Danger of burn swhen open‐
ing thee ngine hood
If yo uo pen thee ngine hood when thee ngine
has overheated or during afireint he engine
compartment, youc ouldcome int ocontact
wit hh otgases or other escaping operating
fl uids.
#Befor eopening thee ngine hood, allow
th ee ngine tocool down.
#Inthee vent of afireint he engine com‐
partment, keep thee ngine hood closed
and call thef ires ervice.
&
WARNING Risk of injury duetomoving
parts
Cer tain component sinthe engine compart‐
ment ma ycontinue tomo veor suddenly
mo veagain evenafter thei gnition has been
switched off, e.g. thec ooler fan.
Make sureoft hefollowing befor eperform ing
ta sk sint he engine compartment:
#Switc hthe ignition off.
#Ne vertouc hthe danger zone sur round‐
ing movin gcomponent pa rts, e.g. the
ro tatio na reaoft hefan.
#Re mo vejewe lrya nd watches.
#Keep items of clo thing and hair away
from moving parts.
& WARNING Risk of injury fromtouching
co mp onent parts under voltage
The ignition sy stem and thef uel injection
sy stem workunder high voltage. If yout ouch
component parts whic hareunder voltage,
yo uc ouldreceive an electric shoc k.
#Nevertouc hcomponent pa rtso fthe
ignition sy stem or thef uel injection sys‐
te mw hen thei gnition is switched on.
&
WARNING Risk of burn sfromh otcom‐
ponent parts in thee ngine compartment
Cer tain component parts in thee ngine com‐
partmen tcan be very hot, e.g. thee ngine,
th ec ooler and parts of thee xhaust system.
#Le tthe engine cool down and only
to uc ht he component parts described
as follo ws .
Maintenance and care 27
9

&WARNING Risk of injury from usingthe
windshield wiper swhile thee ngine hood
is open
When thee ngine hood is open and thew ind‐
shield wiper saresetinm otion ,you can be
trappe dbythe wiper linkage.
#Alw ayss witc hoffthew indshield wipers
and ignition befor eopening thee ngine
hood.
#To open: pull lever1 torelease thee ngine
hood.#Push hood catch 1upwards and lif tthe
engine hood appr oximatel y15in( 40 cm).
#Toclose: lowe rthe engine hood and le titfall
wit hal ittle momentum from aheight of
appr oximatel y8in (20 cm).
#Ifth ee ngine hood can still be lif teds lightl y,
open thee ngine hood again and close it with
al ittle mor eforce until it engages cor rectly.
280
Maintenance and care