ESP MERCEDES-BENZ E-Class WAGON 2012 W212 Owner's Manual

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In this Operator's Manual, you will find the
following symbols:GWARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others.
! These warning notes draw your attention
to hazards that could cause damage to your
vehicle.
i This symbol indicates useful instructions
or further information that could be helpful
to you.XThis symbol designates an
instruction you must follow.XSeveral consecutive symbols
indicate an instruction with several
steps.Y PageThis symbol tells you where you
can find further information on a
topic.YYThis symbol indicates a warning or
an instruction that is continued on
the next page.DisplayThis font indicates a display
message in the multifunction
display/COMAND display.
Parts of the software in the vehicle are
subject to copyright according to ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notes. This will help you to obtain the
maximum pleasure from your vehicle and
avoid endangering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
Therefore, you cannot base any claims on the
illustrations or text content in this Operator's
Manual.
The following are integral components of the
vehicle:
R Operator's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company2125846181 É2125846181mËÍ

Rear control panel .........................133
Refrigerant ..................................... 388
Setting the air distribution .............137
Setting the airflow .........................137
Setting the air vents ......................140
Setting the climate mode ............... 136
Setting the temperature ................136
Switching air-recirculation mode
on/off ............................................ 139
Switching on/off ........................... 134
Switching residual heat on/off ......140
Switching the rear window
heating on/off ............................... 139
Switching the ZONE function on/
off .................................................. 137
Coat hooks ......................................... 284
Cockpit Overview .......................................... 28
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 332
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 117
Combined cargo cover and net ........ 283
Compass Calibrating ..................................... 306
Calling up ....................................... 305
Setting ........................................... 305
Consumption statistics (on-board
computer) .......................................... 219
Convenience closing feature .............. 91
Convenience opening feature ............ 91
Coolant (engine) Checking the level .........................311
Display message ............................ 245
Notes ............................................. 389
Temperature (on-board computer) . 230
Temperature gauge ........................ 214
Warning lamp ................................. 268
Cooling
see Climate control
Cornering light function
Display message ............................ 242
Function/notes ............................. 118
Crash-responsive emergency
lighting ............................................... 121Cruise control
Cruise control lever .......................176
Deactivating ................................... 177
Display message ............................ 254
Driving system ............................... 175
Function/notes ............................. 175
Important safety notes ..................175
LIM indicator lamp .........................176
Setting a speed .............................. 176
Storing and maintaining current
speed ............................................. 176
Cup holder
Center console .............................. 289
Important safety notes ..................289
Rear compartment .........................290
Customer Assistance Center (CAC) ... 25
Customer Relations Department ....... 25
D
Dashboard see Cockpit
Data
see Technical data
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Display message ............................ 244
Switching on/off (on-board
computer) ...................................... 227
Switching on/off (switch) ..............115
DEF
Adding ........................................... 165
Display message ............................ 248
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 227
Interior lighting .............................. 228
Diesel particle filter .......................... 171
Digital speedometer ......................... 219
DIRECT SELECT lever see Automatic transmission
Display (cleaning instructions) ........ 318
Display messages Calling up (on-board computer) .....234
Driving systems ............................. 249
Engine ............................................ 245
General notes ................................ 234
Index7

Hiding (on-board computer) ...........234
KEYLESS-GO .................................. 259
Lights ............................................. 242
Safety systems .............................. 235
Service interval display ..................312
SmartKey ....................................... 259
Tires ............................................... 254
Vehicle ........................................... 257
Distance display (on-board
computer) .......................................... 224
Distance recorder ............................. 219
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 270
DISTRONIC PLUS Deactivating ................................... 184
Display message ............................ 252
Displays in the multifunction
display ........................................... 183
Driving tips .................................... 185
Function/notes ............................. 177
Important safety notes ..................177
Setting the specified minimum
distance ......................................... 183
Warning lamp ................................. 270
Doors
Automatic locking (on-board
computer) ...................................... 228
Automatic locking (switch) ............... 83
Central locking/unlocking
(SmartKey) ....................................... 74
Control panel ................................... 36
Display message ............................ 258
Emergency locking ........................... 84
Emergency unlocking .......................83
Important safety notes ....................82
Opening (from inside) ......................82
Drinking and driving ......................... 170
Drinks holder see Cup holder
Drive program
Automatic ...................................... 157
Display ........................................... 153
Display (DIRECT SELECT lever) ......153
Manual ........................................... 158
SETUP (on-board computer) ..........230
Drive program selector ..................... 156Driver's door
see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................313
Symmetrical low beam ..................114
Driving on flooded roads .................. 173
Driving safety systems ABS (Anti-lock Braking System) .......64
ADAPTIVE BRAKE ............................. 69
BAS (Brake Assist System) ..............64
BAS PLUS (Brake Assist System
PLUS) ............................................... 64
Electronic brake force distribution ...69
ESP ®
(Electronic Stability
Program) .......................................... 66
ETS/4ETS (Electronic Traction
System) ........................................... 66
Important safety information ...........63
Overview .......................................... 63
PRE-SAFE ®
Brake ............................. 69
Driving systems
Active Blind Spot Assist .................207
Active Driving Assistance
package ......................................... 206
Active Lane Keeping Assist ............210
AIRMATIC ...................................... 189
AMG adaptive sport suspension
system ........................................... 190
ATTENTION ASSIST ........................199
Blind Spot Assist ............................ 203
Cruise control ................................ 175
Display message ............................ 249
DISTRONIC PLUS ........................... 177
HOLD function ............................... 187
Lane Keeping Assist ......................205
Lane Tracking package ..................203
Night View Assist Plus ...................200
Parking Guidance ........................... 195
PARKTRONIC ................................. 192
RACE START (AMG vehicles) ..........188
Rear view camera .......................... 198
Driving tips
AMG ceramic brakes .....................173
Automatic transmission .................155
Brakes ........................................... 1718Index

Break-in period .............................. 144
DISTRONIC PLUS ........................... 185
Downhill gradient ........................... 171
Drinking and driving .......................170
Driving abroad ............................... 114
Driving on flooded roads ................173
Driving on wet roads ......................173
Exhaust check ............................... 170
Fuel ................................................ 170
General .......................................... 169
Hydroplaning ................................. 173
Icy road surfaces ........................... 175
Limited braking efficiency on
salted roads ................................... 171
Pedals ............................................ 170
Snow chains .......................... 174, 349
Symmetrical low beam ..................114
Wet road surface ........................... 171
DVD audio (on-board computer) ...... 222
DVD-Video (on-board computer) ...... 222
E
EASY-ENTRY feature Activating/deactivating .................229
Function/notes ............................. 108
EASY-EXIT feature
Crash-responsive ........................... 108
Function/notes ............................. 108
Switching on/off ........................... 229
EASY-PACK cargo compartment
management system ........................ 284
EASY-PACK folding luggage-
compartment floor ............................ 286
EASY-PACK load-securing kit ........... 284
EASY-PACK rear sill protector .......... 287
EBD (electronic brake force
distribution) Display message ............................ 236
Function/notes ................................ 69
ECO start/stop function
Deactivating/activating .................150
General information .......................148
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 83
Fuel filler flap ................................. 163
Trunk ............................................... 89
Vehicle ............................................. 83
Emergency spare wheel
Storage location ............................ 324
Stowing .......................................... 325
Emergency Tensioning Devices
Function ........................................... 56
Safety guidelines ............................. 39
Emergency unlocking
Tailgate ............................................ 89
Emissions purification
Service and warranty information ....22
Engine
Check Engine warning lamp ........... 267
Display message ............................ 245
ECO start/stop function ................148
Emergency starting ........................342
Engine number ............................... 382
Irregular running ............................ 151
Starting problems ..........................151
Starting the engine with the
SmartKey ....................................... 147
Starting with KEYLESS-GO .............147
Switching off .................................. 168
Engine electronics
Problem (malfunction) ...................151
Engine oil
Adding ........................................... 310
Additives ........................................ 388
Checking the oil level ..................... 309
Checking the oil level using the
dipstick .......................................... 309
Display message ............................ 247
Filling capacity ............................... 384
Notes about oil grades ................... 387
Notes on oil level/consumption ....309
Temperature (on-board computer) . 230
Viscosity ........................................ 388Index9

ESP®
(Electronic Stability
Program) AMG menu (on-board computer) ...230
Deactivating/activating (AMG
vehicles) .......................................... 67
Deactivating/activating (except
AMG vehicles) ................................ 224
Deactivating/activating (notes;
except AMG vehicles) ......................66
Display message ............................ 235
ETS/4ETS ........................................ 66
Function/notes ................................ 66
Important safety information ...........66
Warning lamp ................................. 264
ETS/4ETS (Electronic Traction
System) ................................................ 66
Exhaust check ................................... 170
Exhaust tail pipe (cleaning
instructions) ...................................... 318
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 109
Dipping (automatic) .......................110
Folding in/out (automatically) .......110
Folding in/out (electrically) ...........109
Folding in when locking (on-board
computer) ...................................... 230
Out of position (troubleshooting) ...110
Setting ........................................... 110
Storing settings (memory
function) ........................................ 111
Storing the parking position ..........110
Eyeglasses compartment ................. 275
F
Filler cap see Fuel filler flap
First-aid kit ......................................... 322
Flat tire Changing a wheel/mounting the
spare wheel ................................... 329
MOExtended run-flat system .........334
Preparing the vehicle .....................325
Raising the vehicle .........................330
TIREFIT kit ...................................... 326
Floormat ............................................. 306
Folding bench seat (cargo
compartment) .................................... 103
Front fog lamps ................................. 116
Display message ............................ 243
Switching on/off ........................... 116
Front windshield
see Windshield
Fuel
Additives ........................................ 386
Consumption statistics ..................219
Displaying the current
consumption .................................. 219
Displaying the range ......................219
Driving tips .................................... 170
Fuel gauge ....................................... 29
Important safety notes ..................385
Premium-grade unleaded gasoline . 385
Problem (malfunction) ...................164
Refueling ........................................ 160
Specifications ................................ 385
Tank content/reserve fuel .............384
Fuel filler flap
Emergency release ........................163
Opening/closing ............................ 162
Fuel filter (display message) ............ 248
Fuel level Calling up the range (on-board
computer) ...................................... 219
Fuel tank
Capacity ........................................ 384
Problem (malfunction) ...................164
Fuse allocation chart (vehicle tool
kit) ...................................................... 322
Fuses Allocation chart ............................. 343
Before changing ............................. 343
Fuse box in the cargo
compartment ................................. 344
Fuse box in the engine
compartment ................................. 343
Fuse box in the trunk .....................343
Important safety notes ..................342
G
Garage door opener Clearing the memory .....................305
Notes ............................................. 302
10Index

V
Vanity mirror (in sun visor) .............. 291
Vehicle Correct use ...................................... 25
Data acquisition ............................... 26
Display message ............................ 257
Equipment ....................................... 22
Individual settings ..........................226
Limited Warranty ............................. 26
Loading .......................................... 358
Locking (in an emergency) ...............84
Locking (SmartKey) .......................... 75
Lowering ........................................ 333
Maintenance .................................... 23
Parking for a long period ................ 169
Pulling away ................................... 147
Raising ........................................... 330
Reporting problems .........................25
Towing away .................................. 340
Transporting .................................. 342
Unlocking (in an emergency) ...........83
Unlocking (SmartKey) ......................75
Vehicle data ................................... 390
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 390
see Technical data
Vehicle dimensions ........................... 390
Vehicle emergency locking ................ 84
Vehicle identification number see VIN
Vehicle identification plate .............. 381
Vehicle level AIRMATIC ...................................... 189
Vehicle level (display message) ....... 249
Vehicle tool kit .................................. 322
Video (DVD) ........................................ 222
VIN ...................................................... 381
W
Warning and indicator lamps ABS ................................................ 264
Brakes ........................................... 263
Check Engine ................................. 267
Coolant .......................................... 268
Cruise control ................................ 176
Distance warning ........................... 270
DISTRONIC PLUS ........................... 270
ESP ®
.............................................. 264
ESP ®
OFF ....................................... 265
Fuel tank ........................................ 267
LIM (DISTRONIC PLUS) ..................180
Overview .......................................... 30
PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Reserve fuel ................................... 267
Seat belt ........................................ 261
SPORT handling mode ...................265
SRS ................................................ 266
Tire pressure monitor ....................271
Warranty ............................................ 381
Washer fluid Display message ............................ 259
see Windshield washer system
Wheel bolt tightening torque ........... 333
Wheel chock ...................................... 329
Wheels Changing a wheel .......................... 329
Checking ........................................ 347
Cleaning ......................................... 315
Important safety notes ..................346
Interchanging/changing ................370
Mounting a wheel .......................... 332
Removing a wheel ..........................331
Storing ........................................... 371
Tightening torque ........................... 333
Wheel size/tire size .......................371
Window curtain air bag
Display message ............................ 239
Operation ......................................... 44
Windows
Cleaning ......................................... 317
see Side windows
Windshield
Defrosting ...................................... 138
Windshield washer system .............. 311
Notes ............................................. 389
Windshield wipers
Problem (malfunction) ...................126
Rear window wiper ........................125
Replacing the wiper blades ............125
Switching on/off ........................... 12420Index

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
22Introduction

Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the service booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components
Proper use
GWARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
The proper use of the vehicle requires that
you familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
Introduction25Z

Warning and indicator lampsFunctionPage:ESP®
OFF264;Diesel engine: preglow147=Front fog lamps116?Rear fog lamp116ASPORT handling mode in
AMG vehicles
265
BTurn signal117CESP ®264DDistance warning270EHigh-beam headlamps117FLow-beam headlamps115FunctionPageGSeat belt261HSRS266ICheck engine267JBrakes (Canada only)263KTire pressure monitor271LCoolant268MBrakes (USA only)263NABS264OReserve fuel26730Instrument clusterAt a glance