MERCEDES-BENZ E-Class WAGON 2013 W212 Owner's Manual

X
Use a soft cloth to clean the windshield in
front of camera ;.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning
agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The

surface may change color temporarily.
Wait until the surface is dry again. Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended

and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements !
Do
not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers !
Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the
covers

down with a dry cloth. Make sure
that the leather does not become
soaked. It may otherwise become rough
and cracked. Only use leather care
agents that have been tested and
approved by Mercedes-Benz. You can Care
339
Maintenance and care Z

obtain these from a qualified specialist
workshop.
R clean
artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
! Do not use microfiber cloths to clean
genuine leather, artificial leather or
DINAMICA covers. If used often, these can
damage the cover.
i Note that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Cleaning the seat belts G
WARNING
Do not bleach or dye seat belts as this may
severely weaken them. In a crash, they may
not be able to provide adequate protection.
! Do

not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by heating at temperatures above 176 ‡
(80 †) or in direct sunlight.
X Use clean, lukewarm water and soap
solution.
Cleaning the headliner and carpets X
Headliner:
if it is very dirty, use a soft brush
or dry shampoo.
X Carpets: use the carpet and textile
cleaning agents recommended and
approved by Mercedes-Benz. 340
Care
Maintenance and care

Useful information ............................
342
Where will I find...? ........................... 342
Flat tire .............................................. 344
Battery (vehicle) ................................ 348
Jump-starting .................................... 352
Towing and tow-starting .................. 354
Fuses .................................................. 357 341Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible.
Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 25).Where will I find...?
First-aid kit
Sedan: the first-aid kit is in the right-hand
stowage compartment in the trunk.
X
Open the trunk lid.
X Slide the stowage net down.
X Open the stowage compartment.
X Release tensioning strap :.
X Remove first-aid kit ;. First-aid kit in the stowage net
First-aid kit behind the side trim panel
Wagon: depending on the vehicle's
equipment, the first-aid kit is in the stowage
net or behind the side trim panel.
X
Open the tailgate.
X Open the right-hand side trim panel if the
first-aid kit is in the side trim panel.
X Remove first-aid kit :.
i Check
the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
General notes The vehicle tool kit can be found in the
stowage well under the trunk floor/cargo
compartment

floor. Depending on the vehicle
equipment, the vehicle tool kit is on the left-
hand side or the right-hand side in the 342
Where will I find...?
Breakdown assistance

stowage well under the trunk floor/cargo
compartment floor.
Vehicles with a TIREFIT kit
Example: vehicle tool kit in the left-hand stowage
space
:
Tire sealant filler bottle
; Folding wheel chock
= One pair of gloves (under jack)
? Tire inflation compressor
A Towing eye
B Jack
C Alignment bolt
D Lug wrench
X Open the trunk lid/tailgate.
X Sedan: lift up the floor of the trunk
(Y page 301).
X Wagon: remove the seat cushions of the
folding bench seat (Y page 108). Vehicles with a spare
wheel/"Minispare" emergency spare
wheel :
Vehicle tool kit tray
; Stowage well
= Spare wheel/"Minispare" emergency
spare wheel
X Open the trunk lid/tailgate.
X Sedan: lift up the floor of the trunk
(Y page 301).
X Wagon: remove the seat cushions of the
folding bench seat (Y page 108).
The vehicle tool kit contains:
R Folding wheel chock
R Fuse allocation chart
R Jack
R Alignment bolt
R One pair of gloves
R Lug wrench
R Towing eye Where will I find...?
343Breakdown assistance

Vehicles with a collapsible spare wheel
:
Towing eye
; One pair of gloves
= Jack
? Folding wheel chock
A Alignment bolt
B Sheet for faulty wheel
C Tire inflation compressor
D Lug wrench
E Fuse allocation chart
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 301). Flat tire
Preparing the vehicle
Information on changing/mounting a wheel
(Y page 384).
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
characteristics) (Y page 344)
R a TIREFIT kit (Y page 345)
R an emergency spare wheel
(Y page 398)
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Apply the parking brake. X
Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected

(Y page 199).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 154).
X All occupants must get out of the vehicle.
Make

sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid

abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.344
Flat tire
Breakdown assistance

R
you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop
with regard to their further use. The
defective tire must be replaced in every case.
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires.
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden, and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving
distance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving
conditions/maneuvers, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
Do not exceed a vehicle speed of 50 mph
(80 km/h).
i When changing or replacing one or all of
the tires, note the label "MOExtended".
Take note also of the size specified for the
vehicle.
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a TIREFIT kit if you mount tires that do not
feature
run-flat properties, e.g. winter tires.
A TIREFIT kit may be obtained from a
qualified specialist workshop. TIREFIT kit
Using the TIREFIT kit TIREFIT is a tire sealant.
TIREFIT can be used to seal small punctures
of up to 0.16 inches

(4 mm), particularly on
the tire tread. You can use TIREFIT at outside
temperatures down to Ò4 ‡ (Ò20 †). G
WARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown
assistance, as it is unable to seal the tire
properly:
R there

are cuts or punctures in the tire larger
than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tire pressures
or on a flat tire.
There is a risk of an accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tire sealant is harmful and causes
irritation. It must not come into contact with
your skin, eyes or clothing or be swallowed.
Do

not inhale TIREFIT fumes. Keep tire sealant
away from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
R Rinse off the tire sealant from your skin
immediately with water.
R If the tire sealant comes into contact with
your eyes, immediately rinse them
thoroughly with clean water.
R If tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink Flat tire
345
Breakdown assistance
Z

plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tire sealant.
R If
an allergic reaction occurs, seek medical
attention immediately.
! Do not operate the tire inflation
compressor for longer than eight minutes
at a time without a break. It may otherwise
overheat.
The tire inflation compressor can be
operated again once it has cooled down. TIREFIT sticker, 2-part
X
Do not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.
X Remove the tire sealant bottle, the
accompanying TIREFIT sticker and the tire
inflation

compressor from the stowage well
underneath the trunk floor/cargo
compartment floor (Y page 342).
X Affix part : of the TIREFIT sticker within
the driver's field of vision.
X Affix part ;
of the TIREFIT sticker near the
valve on the wheel with the defective tire. X
Pull plug ?
with the cable and hose A out
of the housing.
X Screw hose A onto flange B of tire
sealant bottle :.
X Place tire sealant bottle : head
downwards into recess ; of the tire
inflation compressor. X
Remove the cap from valve C
on the faulty
tire.
X Screw filler hose D onto valve C.
X Insert connector ? into a 12 V socket
(Y page 309) in your vehicle.
Observe the notes on sockets
(Y page 309).
X Turn the SmartKey to position 1 in the
ignition lock ( Y page 153).
X Press on/off switch =
on the tire inflation
compressor to I.
The tire inflation compressor is switched
on. The tire is inflated.
i First, tire sealant is pumped into the tire.
The pressure may briefly rise to
approximately

500 kPa (5 bar/73 psi).346
Flat tire
Breakdown assistance

Do not switch off the tire inflation
compressor during this phase.
X Allow the tire inflation compressor to run
for five minutes. The tire should then have
attained a pressure of at least
180 kPa
(1.8 bar/26 psi).
If a tire pressure of 180 kPa
(1.8 bar/26 psi)
has been attained after five minutes:
(Y page 347).
If a tire pressure of 180 kPa (1.8 bar/26 psi)
has not been attained after five minutes:
(Y page 347).
i If tire sealant leaks out, allow it to dry. It
can then be removed like a layer of film.
If your clothes are soiled with tire sealant,
have them cleaned with perchloroethylene
at a dry cleaner as soon as possible.
Tire pressure not reached If a pressure of 180 kPa

(1.8 bar/26 psi) has
not been achieved after five minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Very slowly drive forwards or reverse
approximately

30 ft (10 m).
X Pump up the tire again.
After a maximum of five minutes the tire
pressure

must be at least 180 kPa (1.8 bar/
26 psi). G
WARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire

in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving
characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop. Tire pressure reached G
WARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly

and drive carefully. Do not exceed
the specified maximum speed with a tire that
has been repaired using tire sealant.
! Residue from the tire sealant may come
out of the filler hose after use. This could
cause stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit. H
Environmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If

a tire pressure of 180 kPa (1.8 bar/26 psi)
has been attained after five minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Stow the tire sealant bottle and the tire
inflation compressor.
X Pull away immediately.
The

maximum speed for a tire treated with
tire sealant is 50 mph (80 km/h). The upper
part of the TIREFIT sticker must be affixed
to the instrument cluster in the driver's
field of vision.
X Stop after driving for approximately ten
minutes and check the tire pressure with
the tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly

damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a Flat tire
347
Breakdown assistance
Z

tire pressure that is too low can significantly
impair the vehicle's braking and driving
characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
X Correct the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi) (for the values,
see the Tire and Loading Information
placard on the driver's side
B-pillar or tire
pressure table on the fuel filler flap).
X To increase the tire pressure: switch on
the tire inflation compressor. X
To reduce the tire pressure: depress
pressure release button E next to
pressure gauge F.
X If the tire pressure is correct, unscrew the
filler hose from the valve of the repaired
tire.
X Screw the valve cap onto the valve of the
repaired tire.
X Pull the tire sealant bottle out of the tire
inflation compressor.
The

filler hose remains attached to the tire
sealant bottle.
X Stow the tire sealant bottle and the tire
inflation compressor.
X Drive to the nearest qualified specialist
workshop

and have the tire changed there. X
Have the tire sealant bottle replaced as
soon as possible at a qualified specialist
workshop.
X Have the tire sealant bottle replaced every
four years at a qualified specialist
workshop. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore
have

all work involving the battery carried out
at a qualified specialist workshop. G
WARNING
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions

included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle. G
WARNING
Work carried out incorrectly on the battery
can, for example, lead to a short circuit and
damage

your vehicle's electronic system. This
can disrupt driving safety systems such as
ABS (anti-lock braking system) or ESP ®
(Electronic Stability Program).
R If ABS malfunctions, the wheels can lock
during braking. This limits the steerability
of the vehicle when braking and the braking
distance may increase. There is a risk of
accident.
R If ESP ®
malfunctions, the vehicle will not be
stabilised if it starts to skid or a wheel starts
to spin. There is a risk of accident.
You should therefore have all work involving
the battery carried out at a qualified specialist
workshop. 348
Battery (vehicle)
Breakdown assistance