MERCEDES-BENZ E-Class WAGON 2013 W212 Workshop Manual

and Top Tether strap, fully in accordance with
the child seat manufacturer's instructions.
Occupants,
especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the
front-passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front-passenger seat.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If you install a rear-facing child restraint on
the front-passenger seat, make sure the
45 indicator lamp is illuminated,
indicating that the front-passenger front air
bag is deactivated. Should the 45
indicator lamp not illuminate or go out while
the restraint is installed, please check
installation. Periodically check the
45 indicator lamp while driving to
make sure that the 45 indicator
lamp is illuminated. If the 45
indicator lamp goes out or remains out, do not transport a child on the front-passenger
seat until the system has been repaired.
A
child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates.
R If you place a child in a forward-facing child
restraint on the front-passenger seat:
-move the seat as far back as possible
- use the proper child restraint
recommended for the age, size and
weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructions
R For children larger than the typical 12-
month-old child, the front-passenger front
air bag may or may not be activated. G
WARNING
If the red 6 SRS warning lamp in the
instrument cluster and the 45
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible. Contact an
authorized Mercedes-Benz Center.
Only

have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter. Occupant safety
49
Safety Z

If the SmartKey has been removed from the
ignition lock or is in position 0, the
45 indicator lamp
: does not light
up.
The Occupant Classification System (OCS)
categorizes the occupant on the front-
passenger seat using a weight sensor. The
front-passenger front air bag is deactivated
automatically for certain weight categories.
45 indicator lamp : shows you the
current status. If
45 indicator lamp : lights up, the
front-passenger air bag is disabled.
The system does not deactivate:
R the side impact air bag
R the pelvis air bag
R the window curtain air bag
R the Emergency Tensioning Devices
To
be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in a position that is as upright as possible
with their back against the seat backrest
R with their feet on the floor
The OCS weight sensor reading is affected if
the occupant's weight is transferred, e.g. by
leaning on the armrest.
If the front-passenger seat, the seat cover or
the seat cushion are damaged, have the
necessary repair work carried out at a
qualified specialist workshop.
For safety reasons, Mercedes-Benz
recommends that you only use seat accessories that have been approved by
Mercedes-Benz.
Both the driver and the front passenger
should always observe the
45
indicator lamp to determine whether or not
the front passenger is positioned correctly.
Also observe the air bag display messages,
which appear in the instrument cluster
(Y page 253).
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy.
The OCS may have detected that the seat:
R is empty or occupied by the weight of a
typical child up to twelve months old,
seated in a child restraint system
R is

occupied by a small individual, such as a
young teenager or a small adult
R is occupied by a child in a child restraint
system whose weight is greater than that
of a typical twelve month old child.
These are examples of when the OCS
deactivates the front-passenger front air bag.
Deactivation takes place although the
collision fulfills the criteria for deploying the
driver's air bag.
For further information, see "Air bag display
messages" ( Y page 253).
System self-test G
WARNING
If the 4 5 indicator lamp does not
illuminate,
the system is not functioning. You
must contact an authorized Mercedes-Benz
Center before seating any child on the front
passenger seat. G
WARNING
Never place anything between seat cushion
and
child seat (e.g. a pillow), since it reduces
the effectiveness of the OCS. The underside
and rear side child restraint system must be
placed entirely on the seat cushion and the 50
Occupant safety
Safety

backrest of the front-passenger seat
backrest.
If necessary, adjust the tilt of the passenger
seat backrest.
An
incorrectly mounted child seat could cause
injuries to the child in case of an accident,
instead of increasing protection for the child.
Follow the manufacturer's instructions for
installation of child restraint systems.
The 45 indicator lamp lights up:
R if you turn the SmartKey in the ignition lock
to position 1 or 2
R if you press the KEYLESS-GO Start/Stop
button once or twice on vehicles with
KEYLESS-GO
R if an adult is seated properly on the front-
passenger seat and the OCS classifies the
occupant as an adult
The 45 indicator lamp goes out
after approximately six seconds.
If the seat is not occupied and the OCS
detects that the front-passenger seat is
empty, the 45 indicator lamp will
continue to light up. The 45 front-
passenger front air bag warning lamp then
stays lit continuously.
For more information about the OCS, see
"Problems with the Occupant Classification
System" ( Y page 52). Occupant safety
51
Safety Z

Problems with the Occupant Classification System
G
WARNING
If the 45 indicator lamp illuminates and remains illuminated when the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not
allow any occupant to use the passenger seat until the system has been repaired. G
WARNING
If the 45 indicator lamp does not illuminate or remains out with the weight of a typical
12-month-old
child in a standard child restraint or less, or is unoccupied, on the front-passenger
seat, do not transport a child on the front-passenger seat until the system has been repaired. Problem Possible causes/consequences and
M SolutionsThe 45
indicator

lamp lights up
and stays on.
The person on the
front-passenger seat:
R has the weight of a
typical adult
R has been determined
by the system not to
be a child The OCS is malfunctioning.
X
Have the OCS checked as soon as possible at a qualified
specialist workshop.
X Observe the additional display messages in the multifunction
display

(Y page 253). Problem Possible causes/consequences and
M SolutionsThe 45
indicator

lamp does not
light up and/or does
not stay on.
The front-passenger
seat is:
R unoccupied
R occupied with a
weight up to that of a
typical twelve-
month-old child in a
standard child
restraint system The OCS is malfunctioning.
X
Make sure there is nothing between the seat cushion and the
child seat.
X Check the installation of the child restraint system.
X Make sure that no objects are applying additional weight onto
the seat.
X If the 45 indicator lamp remains off, have the OCS
checked
as soon as possible at a qualified specialist workshop.
Do not transport a child on the front-passenger seat as long as
the OCS is not functioning.
X Observe the additional display messages in the multifunction
display

(Y page 253). 52
Occupant safety
Safety

NECK-PRO head restraints/NECK-
PRO luxury head restraints
Important safety notes G
WARNING
Do not attach any objects (e.g. a coat hanger)
to the NECK-PRO head restraints/NECK-PRO
luxury head restraints. Otherwise, the NECK-
PRO head restraints/NECK-PRO luxury head
restraints may not function properly and in
the event of a rear-end collision may not offer
the protection they are designed to provide. G
WARNING
Seat or head restraint covers can cause a
malfunction when the NECK-PRO head
restraints/NECK PRO luxury head restraints
are

activated or when the side impact air bags
or pelvis air bags are deployed, or they can
prevent this completely. The NECK-PRO head
restraints/NECK PRO luxury head restraints
or side impact air bags/pelvis air bags can
therefore not provide the intended protection.
Do not use any seat or head restraint covers. G
WARNING
For your protection, drive only with properly
positioned head restraints.
Adjust

the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation. G
WARNING
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision.
NECK-PRO

head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a certain severity, the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on

the driver's and front-passenger seats are
moved forwards and upwards. This provides
better head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 54). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
Resetting triggered NECK-PRO head
restraints/NECK-PRO luxury head
restraints NECK-PRO head restraints
G
WARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries. NECK-PRO head restraints (example: Sedan)
X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down

in the direction of arrow ; as far as
it will go. Occupant safety
53
Safety Z

X
Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop.
NECK-PRO luxury head restraints NECK-PRO luxury head restraints
X
Remove resetting tool : from the vehicle
document wallet.
X Slide resetting tool : into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
X Push resetting tool : downwards until you
hear the head restraint deployment
mechanism engage.
X Pull out resetting tool :.
X Firmly press the NECK-PRO luxury head
restraint cushion back = until it engages.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool : back into the vehicle
document wallet.
i If you have difficulty resetting the NECK-
PRO

luxury head restraints, have this work
carried out at a qualified specialist
workshop. PRE-SAFE
®
system G
WARNING
The PRE-SAFE ®

system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions. G
WARNING
Make sure that nobody can become trapped
as you adjust the seat.
! Make

sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R if BAS intervenes, e.g. in emergency
braking situations
R if, on vehicles with DISTRONIC PLUS, BAS
PLUS intervenes powerfully
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detects an imminent
danger of collision in certain situations
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R the front-passenger seat is adjusted if it is
in an unfavorable position.54
Occupant safety
Safety

R
the air pressure in the side bolsters of the
seat
cushion and seat backrest of the front
active multicontour seats is increased.
R if the vehicle skids, the sliding sunroof/
panorama roof with power tilt/sliding
panel and the side windows are closed so
that only a small gap remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. The air pressure in the
side bolsters of the active multicontour seat
is reduced again. All settings made by PRE-
SAFE ®
can then be reversed.
If the seat belts are not released:
X Move the backrest or seat back slightly, but
only when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.
More information about seat belt adjustment,
a convenience function integrated into PRE-
SAFE ®
, can be found under "Seat belt
adjustment" (Y page 58). Seat belts
Important safety notes G
WARNING
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly

restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect as intended if the occupants are properly
wearing their seat belts.
G
WARNING
Never ride in a moving vehicle with the seat
backrest
in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body. G
WARNING
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use

a seat belt for more than one person at a
time. G
WARNING
Always have damaged seat belts or seat belts
that have been subjected to a load in an
accident replaced and the anchorages
checked.
Only use seat belts that have been approved
by Mercedes-Benz.
Never tamper with seat belts. This can result
in the unintended deployment of the
Emergency Tensioning Devices or the failure
to deploy when necessary.
Do not bleach or dye seat belts, as this may
severely weaken them. In the event of a
collision, they may be unable to provide
adequate protection.
Have all work carried out only by qualified
technicians. Consult a qualified specialist
workshop. Occupant safety
55
Safety Z

The use of seat belts and infant and child
restraint systems is required by law in:
R
all 50 states
R U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey.
i See "Children in the vehicle"
(Y page 60) for further information on
infants
and children traveling in the vehicle
as well as on child restraint systems.
Correct use of the seat belts G
WARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly.

Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, driver's side knee
bag, front-passenger front air bag, side
impact air bags, pelvis air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver's side knee bag and ETDs) and side
(side impact air bags, window curtain air
bags, and ETDs) impacts which exceed
preset deployment thresholds and in
certain rollovers (window curtain air bags
and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder. In a frontal crash, your body would move
too far forward. That would increase the
chance

of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always fitted
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.56
Occupant safety
Safety

R
Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R When using a seat belt to secure infant
restraints, toddler restraints, or children in
booster seats, always follow the child seat
manufacturer's instructions. G
WARNING
Do not pass seat belts over sharp edges. They
could tear.
Do
not allow the seat belt to get caught in the
door or in the seat adjustment mechanism.
This could damage the seat belt.
Never attempt to make modifications to seat
belts. This could impair the effectiveness of
the seat belts.
Fastening seat belts G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats

than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. Example: Sedan
X
Adjust the seat and move the backrest to
an almost vertical position ( Y page 102).
X Pull the seat belt smoothly through belt
sash guide :.
X Without twisting it, guide the shoulder
section of the seat belt across the middle
of

your shoulder and the lap section across
your pelvis.
X Engage belt tongue ; in buckle =.
Seat-belt adjustment: if necessary, the
driver's and front-passenger seat belts
automatically adjust to the upper body
(Y page 58).
X If necessary, adjust the seat belt to the
appropriate height

(Y page 58).
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
All seat belts except the driver's seat belt are
equipped
with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found
under "Special seat belt retractor"
(Y page 63).
For more information about releasing the seat
belt with release button ?, see "Releasing
seat belts" ( Y page 58). Occupant safety
57
Safety Z

Seat belt adjustment
The seat-belt adjustment function adjusts the
driver's and front-passenger seat belt to the
upper body of the occupants.
The belt strap is tightened slightly when:
R
you engage the belt tongue in the belt
buckle and you then turn the SmartKey to
position 2 in the ignition lock.
R the
SmartKey is in position 2 in the ignition
lock and you then engage the belt tongue
in the buckle.
The seat-belt adjustment will apply a
retraction force if any slack is detected
between the occupant and the seat belt. Do
not hold on to the seat belt tightly while it is
adjusting. You can switch the seat-belt
adjustment on and off in the on-board
computer (Y page 241).
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about PRE-SAFE ®
can be found
under "PRE-SAFE ®
(preventative occupant
protection)" (Y page 54).
Belt height adjustment You can adjust the seat belt height on the
front seats.
Wagon: you can also adjust the
belt

height on the outer rear seats. Adjust the
belt to a height that allows the upper part of
the seat belt to be routed across the center
of your shoulder. X
To raise:
slide the belt sash guide upwards.
The belt sash guide engages in various
positions.
X To lower: press and hold belt sash guide
release :.
X Slide the belt sash guide downwards.
X Release belt sash guide release : and
make sure that the belt sash guide has
engaged.
Using the rear center seat belt If the left-hand rear seat backrest is folded
down

and back up again, the rear center seat
belt may lock. The seat belt can then not be
pulled out.
X To release the rear center seat belt: pull
out the seat belt by the belt outlet on the
backrest approximately 1 in (25 mm) and
release it again.
The seat belt is retracted and released.
Releasing seat belts !
Make
sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt.
Damaged seat belts can no longer fulfill
their protective function and must be
replaced. Visit a qualified specialist
workshop. 58
Occupant safety
Safety