stop start MERCEDES-BENZ E-Class WAGON 2013 W212 Workshop Manual

Display messages Possible causes/consequences and
M SolutionsBlind Spot Assist
Currently
Unavailable See
Operator's Manual 
or Active Blind
Spot Assist
Currently
Unavailable See
Operator's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily
inoperative. Possible causes are:
R
the sensors are dirty.
R function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 9 indicator lamps also light up in the exterior
mirrors.
When the causes stated above no longer apply, the display
message disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Clean the sensors ( Y page 337).
X Restart the engine. Blind Spot Assist
Inoperative or 
Active Blind Spot
Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is defective.
The yellow
9 indicator lamps also light up in the exterior
mirrors.
X Visit a qualified specialist workshop. Parking Guidance
Inoperative Parking Guidance is malfunctioning (
Y page 205).
X Restart the engine.
If the display message continues to be displayed:
X Visit a qualified specialist workshop.264
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M SolutionsDISTRONIC PLUS
Currently
Unavailable See
Operator's Manual DISTRONIC PLUS is temporarily inoperative. Possible causes are:
R
function is impaired due to heavy rain or snow.
R the sensors in the radiator grill and the bumper are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R The on-board voltage is too low.
A warning tone also sounds.
When the causes stated above no longer apply, the display
message disappears.
DISTRONIC is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Clean the sensors in the radiator grill and the bumper
(Y page 337).
X Restart the engine. DISTRONIC PLUS
Inoperative DISTRONIC PLUS is defective.
BAS PLUS (Brake Assist PLUS) and PRE-SAFE
®
Brake may be
inoperative as well.
A warning tone also sounds.
X Visit a qualified specialist workshop. DISTRONIC PLUS
Passive You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. DISTRONIC PLUS
- - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 185).266
Display messagesOn-board computer and displays

Tires
Display messages Possible causes/consequences and
M SolutionsCheck
Tire Pressure The tire pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
G WARNING
With tire pressures which are too low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they
may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers.

Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away ( Y page 175).
X If there is a flat tire, inspect the tires ( Y page 344).
X Check the tire pressures and, if necessary, correct the tire
pressure.
X Restart the tire pressure loss warning system when the tire
pressure is correct (Y page 370). Check Tire Pressure
Then Restart Run
Flat Indicator The tire pressure loss warning system generated a display
message and has not been restarted since.
X
Set the correct tire pressure in all four tires.
X Restart the tire pressure loss warning system ( Y page 370).Run Flat Indicator
Inoperative The tire pressure loss warning system is faulty.
X
Visit a qualified specialist workshop. Tire pressure
will be displayed
after driving a
few minutes The tire pressure monitor is measuring the tire pressure.
X
Drive on.
The

tire pressures appear in the multifunction display after you
have been driving for a few minutes. Tire Press. Monitor
Inoperative The tire pressure monitor is faulty.
X
Visit a qualified specialist workshop.268
Display messages
On-board computer and displays

Display messages Possible causes/consequences and
M SolutionsCorrect
Tire Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X
Check the tire pressures at the next opportunity (Y page 370).
X If necessary, correct the tire pressure.
X Restart the tire pressure monitor (Y page 373). TirePress.
Sensor(s) Missing There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.
X
Have the faulty tire pressure sensor replaced at a qualified
specialist workshop. Tire Press. Monitor
Currently
Unavailable Due to a source of radio interference, no signals can be received
from the wheel sensors. The tire pressure monitor is temporarily
malfunctioning.
X
Drive on.
The
tire pressure monitor restarts automatically as soon as the
problem has been solved. h
Tire Press.
Warning Tire
Malfunction The tire pressure in one or more tires has dropped suddenly.
A warning tone also sounds.
G WARNING
If you drive with a flat tire, there is a risk of the following hazards:
R A flat tire affects the ability to steer or brake the vehicle.
R You could lose control of the vehicle.
R Continued

driving with a flat tire will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers.

Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away ( Y page 175).
X If there is a flat tire, inspect the tires ( Y page 344).270
Display messages
On-board computer and displays

Display messages Possible causes/consequences and
M Solutionsh
Tire Press. Check
Tire Pressure The tire pressure in one or more tires has dropped significantly.
G WARNING
With tire pressures which are too low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they
may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers.

Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away ( Y page 175).
X If there is a flat tire, inspect the tires ( Y page 344).
X Check the tire pressure (Y page 370).
X If necessary, correct the tire pressure. h
Correct Tire
Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X
Check the tire pressures at the next opportunity (Y page 370).
X If necessary, correct the tire pressure. Vehicle
Display messages Possible causes/consequences and
M SolutionsShift to 'P' or 'N'
to Start Engine You have attempted to start the engine with the transmission in
position R or D.
X
Shift the transmission to position P or N.Auxiliary Battery
Malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop. Apply Brake to
Shift
from 'P' You have attempted to move the transmission selector lever to
position D, R or N without depressing the brake pedal.
X
Depress the brake pedal. Display messages
271
On-board computer and displays Z

SmartKey
Display messages Possible causes/consequences and
M SolutionsÂ
Key Does Not
Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey. Â
Take
Your Key from
Ignition The SmartKey is in the ignition lock.
X
Remove the SmartKey. Â
Obtain a New Key The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop. Â
Replace

Key Battery The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries ( Y page 81).Â
Don't Forget Your
Key The display message is shown for a maximum of 60 seconds and
is only a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X
Remember to take the KEYLESS-GO key with you when you
leave the vehicle. Â
Key Not Detected 
(red display message) The KEYLESS-GO key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because

there is interference from a strong source of radio waves.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Operate the vehicle with the SmartKey in the ignition lock.274
Display messages
On-board computer and displays

Problem Possible causes/consequences and
M Solutions?
The red coolant
warning lamp lights up
while the engine is
running
and the coolant
temperature gauge is
at the start of the scale. The temperature sensor for the coolant temperature gauge is
defective.
The
coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X Pull over and stop the vehicle safely and switch off the engine,
paying

attention to road and traffic conditions. Do not continue
driving under any circumstances.
X Secure the vehicle against rolling away ( Y page 175).
X Consult a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
283
On-board computer and displays Z

Problem Possible causes/consequences and
M Solutions?
The red coolant
warning
lamp comes on
while the engine is
running. The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be
malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and add coolant, observing the warning
notes ( Y page 331).
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X Do not start the engine again until the coolant temperature is
under

248 ‡ (120 †). Otherwise, the engine could be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. ?
The red coolant
warning

lamp comes on
while the engine is
running. A warning tone
also sounds. The coolant temperature has exceeded 248 ‡ (120 †). The
airflow
to the engine radiator may be blocked or the coolant level
may be too low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Do
not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to
catch fire.
Steam from the overheated engine can also cause serious burns
which can occur just by opening the hood.
There is a risk of injury.
X Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).284
Indicator and warning lamps in the instrument cluster
On-board computer and displays

Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
R
park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about
30 minutes
before carrying out the measurement.
Checking the oil level using the oil
dipstick Example: vehicles with a gasoline engine
Example: vehicles with a diesel engine
X
Pull oil dipstick :
out of the dipstick guide
tube.
X Wipe off oil dipstick :. X
Slowly slide oil dipstick : into the guide
tube to the stop, and take it out again.
If the level is between MIN mark = and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add

1.1 US qt (1.0 liter) of
engine oil.
Adding engine oil G
WARNING
If engine oil comes into contact with hot
engine
parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service

system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. 330
Engine compartment
Maintenance and care

Example: engine oil cap
X
Turn cap : counter-clockwise and remove
it.
X Add engine oil.
If the oil level is at or below the MIN mark
on

the oil dipstick, add 1.1 US qt (1.0 liter)
of engine oil.
X Replace cap : on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level again with the oil
dipstick (Y page 330).
Further information on engine oil
(Y page 410). Additional service products
Checking the coolant level G
WARNING
In order to avoid any potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of steam or
coolant

leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant reservoir contains hot fluid and is
under pressure. R
using a rag, slowly turn the cap
approximately 1
/ 2 turn to relieve excess
pressure. If opened immediately, scalding
hot

fluid and steam will be blown out under
pressure.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. X
Park the vehicle on a level surface.
Only check the coolant level when the
vehicle

is on a level surface and the engine
has cooled down.
X Turn the SmartKey to position 2 in the
ignition lock ( Y page 153).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice

(Y page 154).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡

(70 †).
X Turn the SmartKey to position
0 (Y page 153) in the ignition lock.
X Slowly turn cap : half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap :
further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar = in the filler Engine compartment
331
Maintenance and care Z