Door MERCEDES-BENZ E-CLASS WAGON 2018 Owner's Manual

Atagl ance .................................................... 6
Cockpit ........................................................... 6
Wa rning and indicator lamps .......................... 8
Overhead control panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16
DigitalOperator' sManua l........................ .18
Callin g upthe Digital Operator's Manual ...... 18
General notes............................................. 19
Pr otecting the environment .......................... 19
Mercedes-Benz GenuineParts ....................... 19
Operator's Manual ........................................2 0
Service and vehicle operation ....................... 21
Operating saf ety.......................................... .22
Declaration of conformity for wireless
ve hicle components .....................................2 3
Diagnost ics connection ................................ 24
Qualified specialist workshop ....................... 25
Cor rect use of theve hicle ............................2 5
Problems with your vehicle ........................... 25
Re porting saf etydefects .............................. .25
Limited Warranty .......................................... 26 QR codes
forth ere scue card ....................... 26
Ve hicle data storage .....................................2 6
Copyright .. .................................................... 29
Occupant safety......................................... 31
Re stra int sy stem .......................................... .31
Seat belts ..................................................... 33
Airbags ......................................................... 38
PRE-SAFE
®sy stem ....................................... 45
Children in theve hicle ..................................4 6
Pe ts in theve hicle ........................................5 5
Opening and closing.................................. 56
SmartK ey...................................................... 56
Doors ............................................................ 61
Load compartment ....................................... 64
Ro ller sun blinds .......................................... .70
Side windo ws................................................ 71
Sliding sunroof .............................................. 75
Anti-theft pr otection .................................... .80
Seats and stowing .................................... .82
No tes on the cor rect driver's seat position ... 82 Seats ............................................................ 83
St
eering wheel ............................................. .98
Using the memory function ........................ 100
St ow age areas ............................................ 101
Cup holder .................................................. 115
Ashtr ayand cigar ette lighter ...................... .116
Soc kets ....................................................... 117
Wi reless charging of the mobile phone
and connection with theex terior antenna .. 120
Ins talling/ removing thefloor mats .............1 22
Light and visibility................................... 123
Exterior lighting .......................................... 123
Interior lighting ........................................... 127
Wi ndshield wiper and windshield washer
sy stem ........................................................ 129
Mir rors ........................................................ 132
Operating the sun visors ............................. 135
Infrared reflective windshield ..................... .135
Climate control ........................................ 136
Overview of climate cont rol sy stems ......... .136
Operating the climate control sy stem ......... 137
2
Conte nts

14Ataglance – Door control panel and seat adjustment

1Adjusts the seats electrically →
86
2 Switches the seat heater on/off →
92
3 Switches the seat ventilation on/off →
93
4 Adjusts the front passenger seat from the driv‐
er's seat →
86
5 &% Locks/unloc kstheve hicle →
61
6 Opens/closes theta ilgate →
64
7 Adjusts and folds the outside mir rors out/in
electrically →
132
8 W Opens/closes theright side window →
71
9 W Opens/closes there ar right side window →
71
A Child safetyloc kfo rth ere ar side wind ows →
55
B W Opens/closes there ar left side wind ow→
71CW Opens/closes the left side window →
71
D Opens the door →
61
E Sets the memory function →
100
F Sets the seat fore -and-aft adjustment →
85
G Adjusts the seat cushion length →
85
H Adjusts the 4-w aylumbar support →
87
I Seat adjustment using the multimedia sy stem →
90
J Adjusts the head restra ints →
87
K Adjusts the seat cushion inclination →
85
L Adjusts the seat height →
85
M Adjusts the seat backrest inclination →
85
Ataglance – Door control panel and seat adjustment 15

*NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessories or from repairs or
we lding
Airbags, Emer gency Tensioning Devices, as
we ll as control units and sensors forth e
re stra int sy stems, may be ins talled in thefo l‐
lowing areas of your vehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCo ckpit
RInstrument clus ter
RCente r console
#Do not ins tall accessories such as audio
sy stems in these areas.
#Do not car ryout repairs or welding.
#Have accessori esretrofitted at a quali‐
fi ed specialist workshop.
Yo u could jeopardize the operating saf etyof your
ve hicle if you use parts, tires and wheels as well
as accessories releva nt tosaf etywhic hha ve not
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz GenuineParts
or parts of equal quality. Only use tires, wheels
and accessory parts that ha vebeen specifically
appr ovedfo ryo ur vehicle model.
Mercedes-Benz GenuineParts are subject to
st rict quality control. Each part has been spe‐
cially de veloped, manufactured or selecte dfo r
Mercedes-Benz vehicles and fine-tuned forth em.
Therefore, only Mercedes-Benz GenuineParts
should be used.
More than 300,000 dif fere nt Mercedes-Benz
GenuineParts are available for Mercedes-Benz
models.
All au thorized Mercedes-Benz Centers maintain
a supply of Mercedes-Benz GenuineParts for
necessary service and repair work. In addition,
st ra tegically located parts-delivery centers pro‐
vide forqu ick and reliable parts service. Alw
ays specify theve hicle identification number
(VIN) (→page 392) when ordering Mercedes-
Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Opera tor's Man‐
ual going topress. Countr y-specific dif fere nces
are possible. No tethat your vehicle may not be
equipped with all features descri bed. This also
applies tosaf ety-re leva nt sy stems and functions.
Therefore, the equipment on your vehicle may
dif fer from that in the descriptions and illustra‐
tions.
The original pur chase contract documentation
fo ryo ur vehicle contains a list of all of the sys‐
te ms in your vehicle.
Should you ha veany questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet
are impor tant documents and should be kept in
th eve hicle.
20
General no tes

routed across the center of your shoul‐
der.
& WARNING Risk of injury or death when
additional restra int sy stems are not used
fo r persons with a smaller build
Pe rsons under 5 ft(1.50 m) tall cannot wear
th e seat belt cor rectly wi thout a suitable
additional restra int sy stem.
If th e seat belt is not worncor rectly, it can‐
not per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or
ch anging direction suddenly .
#Always secure persons under 5 ft
(1.50 m) tall in a suitable restra int sys‐
te m.
&
WARNING Risk of injury or death dueto
bloc ked seat belt buckle or seat belt
anchorage
Objects next tothe front seat that block the
seat belt buckle or the moving seat belt
anchorage on the front seat impair the func‐
tion of the Emer gency Tensioning Devices.
The Emergency Tensioning Devices can,
th en, not function as intended and the seat
belt can no longer pr ovide the intended pro‐
te ction.
#Before starting the journe y,make sure
th at there are no objects around the
seat belt buckle or between the front
seat and door.
& WARNING Risk of injury or death dueto
damaged or modified seat belts
Seat belts cann otprov ide pr otection in the
fo llowing situations:
RIf th e seat belts are damaged, modified,
ex treme lydirty, bleached or dyed
RIfth e seat belt buckle is damaged or
ex treme lydirty
RIfth e Emer gency Tensioning Devices,
seat belt anchorages or seat belt retrac‐
to rs have been modified
Seat belts may be damaged in an accident,
although the damage may not be visible, e.g.
due tosplinters of glass.
Modified or damaged seat belts may tear or
fa il, e.g. in an accident.
Modified Emer gency Tensioning Devices can
accidental lytrig ger or failto function as
intended.
#Ne ver modify the seat belts, Emer gency
Te nsioning Devices, seat belt ancho‐
ra ge s or seat belt retractors.
#Make surethat the seat belts are
undamaged, not wornand clean.
#Alw ays ha vethe seat belts checked
immediately af ter an accident at a
qu alified specialist workshop.
Occupant saf ety 35

Only use seat beltsthat ha vebeen appr ovedfo r
yo ur vehicle byMercedes-Benz.
&
WARNING Risk of injury or death from
deplo yedpy rotech nic Emergency Ten‐
sioning Devices
Pyro tech nic Emergency Tensioning Devices
th at ha vebeen deplo yed are no longer opera‐
tional and are unable toper form their inten‐
ded pr otective function.
#Therefore, ha vedeplo yedpy rotech nic
Emergency Tensioning Devices immedi‐
ately replaced at a qualified specialist
wo rkshop.
Mercedes-Benz recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident.
* NO
TEDama gecaused bytrapping the
seat belt
If an unused seat belt is not fully retracted, it
may become trapped in the door or in the
seat mechanism.
#Alw ays ensure that an unused seat belt
is fully retracted.
Fa stening and adju sting seat belts
Ifth e seat belt is pulled quickly or sharpl y,the
seat belt retractor lo cks. The seat belt stra p can‐
not be pulled out any fur ther.
#Alw ays engage seat belt tongue 2ofthe
seat belt into seat belt buckle 1ofthe cor‐
re sponding seat.
#Press and hold the seat belt outlet release
and slide the seat belt outlet into the desired
position.
#Let go of the belt outlet release and ensure
th at the seat belt outlet loc ksin position.
Ve hicles with PRE-SAFE
®:If th e front seat belt
is not pulled tight across your body, the seat belt
adjustment may automatically apply a cer tain
tigh tening forc e. Do not hold the seat belt tightly
while it is adjusting. You can activate and deacti‐
va te the seat belt adjustment function using the
multimedia sy stem.
Ve hicles with automatic front passenge r
front air bag shu toff:
* NO
TEDeployment of the Emer gency
Te nsioning Device and side air bag when
th e front passenger seat is unoccupied
Ifth e seat belt tongue is engaged in the seat
belt buckle of the front passenger seat and
36
Occupant saf ety

the front passenger seat is unoccupied, the
Emergency Tensioning Device and the side
air bag may deploy in theeve nt of an acci‐
dent.
#Only one pe rson should use each seat
belt at any one time.
Ve hicles without automatic front passenge r
front air bag shu toff:
* NO
TEDeployment of the Emer gency
Te nsioning Device when the front
passenger seat is unoccupied
If th e seat belt tongue is engaged in the seat
belt buckle of the front passenger seat and
th e front passenger seat is unoccupied, the
Emergency Tensioning Device may depl oyin
th eev ent of an accident.
#Only one person should use each seat
belt at any one time.
Re leasing seat belts
#Press there lease button in the seat belt
buckle and guide the seat belt back with the
seat belt tongue.
Ac tivating or deactivating seat belt adjust‐
ment via the multimedia sy stem
Multimedia sy stem:
,9HKLFOH.î 9HKLFOH 6HWWLQJV.%HOW
$GMXVWPHQW
#Ac tivate Oor deacti vate ª the function.
Seat belt warning for the driver and front
passen ger
The ü seat belt warning lamp in the Instru‐
ment Display is a reminder that all vehicle occu‐
pants must weartheir seat belts cor rectly.
The ü seat belt warning lamp lights up for six
seconds af tereve ryengine start.
In addition, an acoustic warning tone may sound. When
the driver's and front passenger's doors
are closed and the driver and front passenger
ha ve fast ened their seat belts, the seat belt
wa rning goes out.
During a journe y,the seat belt warning lights up
if:
RThe vehicle speed exceeds 15mp h
(25 km/h) and the driver's or front
passenger seat belt is not fastened.
RThe driver or front passenger unfas tens their
seat belt while theve hicle is in motion.
Occupant saf ety 37

&WARNING Risk of injury or death dueto
incor rect seat position
If yo ude viate from the cor rect seat position,
th e air bag cannot perform its intended pro‐
te ctive function and deployment may even
cause fur ther injuries.
To avo id hazardous situations, alw ays make
sure that all vehicle occupants:
RHa ve their seat belt fastened cor rectly,
including pregnant women.
RAre seated properly and that dis tance to
th e air bags is as large as possible.
RObser vethefo llowing information.
#Alw ays make sure that there are no
objects between the air bag and the
ve hicle occupant.
To avo idrisks resulting from the deployment of
th e air bag:
RBefore starting your journe y,adjust your seat
co rrectly ;th e driver's seat and front
passenger seat should be mo ved as far back
as possible. When doing so, alw
ays obser vethe informa‐
tion on the cor rect driver's seat position
(
→page 82).
ROnly hold thesteering wheel bythesteering
wheel rim. This all owsth e air bag tobe fully
deplo yed.
RAlw ays lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
air bags.
RAlw ayske ep your feet on thefloor. Do not
put your feet on the dashboard, forex ample.
Yo ur feet may otherwise be in the deploy‐
ment area of the air bag.
RIfch ildren are tra veling in theve hicle,
obser vethe additional no tes (→page 46).
RAlw aysstow and secure objects cor rectly. Objects in
theve hicle interior may pr event an air
bag from functioning cor rectly. There fore alw ays
ensure that:
RThere are no people, animals or objects
between theve hicle occupants and an air
bag.
RThere are no objects between the seat, door
and door pillar (B-pillar).
RThere are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
RThere are no accessory parts, such as cup
holders, attached totheve hicle within the
deployment area of an air bag, e.g. on doors,
side windo wsor side paneling.
RThere are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place.
Occupant saf ety 39

Reduced air bag pr otection
&
WARNING Risk of injury from modifica‐
tions tothe airbag co ver
If yo u modify an airbag co ver or af fix objects
such assticke rs to it,the airbag can no lon‐
ge r function cor rectl y.
#Ne ver modify an airbag co ver and do
not af fix objects toit.
The ins tallation location of an air bag is identi‐
fi ed bythe AIRB AGsymbol .
&
WARNING Risk of injury or death dueto
th e use of unsuitable seat co vers
Uns uitable seat co vers can obstruct or pre‐
ve nt the deployment of air bags integrated
into the seats.
Consequentl y,the air bags cannot protect
ve hicle occupants as they are designed to
do. In addition, operation of the automatic
front passenger air bag shutoff may be
re stricted.
#Yo u should only use seat covers that
ha ve been appr oved forth e cor respond‐
ing seats byMercedes-Benz.
&
WARNING Risk of injury duetomalfunc‐
tions of the sensors in the door paneling
Sensors tocontrol the airbags are located in
th e doors. Modifications or worknot per‐
fo rm ed cor rectly tothe doors or door panel‐
ing, as well as damaged doors, can lead to
th e function of the sensors being impaired.
The airbags might therefore not function
proper lyany more.
Consequent ly,th e airbags cannot protect
ve hicle occupants as they are designed to
do.
#Ne ver modify the doors or parts of the
doors.
#Alw ays ha vewo rkon the doors or door
paneling car ried out at a qualified spe‐
cialist workshop.
&
WARNING Risk of injury duetodeplo yed
airbag
A deplo yed airbag no longer has a pr otective
function and cann otprotect as intended in
th eev ent of an accident.
#Ha ve theve hicle towe dto aqu alified
specialist workshop in order tohave the
deplo yed airbag replaced.
Ha ve deplo yed air bags replaced immediately.
St atus of the front passenger airbag
Po ints toremember when the front
passen ger seat is occupied
The au tomatic front passenger air bag shutoff is
able todetect whe ther the front passenger seat
is occupied bya person or a child restra int sys‐
te m. The front passenger air bag is enabled or
disabled accordingly.
When ins talling a child restra int sy stem on the
front passenger seat:
REnsure that thech ild restra int sy stem is posi‐
tioned cor rectly (→page 46).
40
Occupant saf ety

or
-when entering orexiting a parking space
while using Active Parking Assist.
Information on PRE- SAFE®Impulse Side
If an imminent side impact is de tected, PRE-
SA FE®Impulse Side can pre-emptively mo vethe
front-seat vehicle occupant's upper body
to wa rdsth e center of theve hicle. It does this by
ra pidly inflating an air cushion in the outer seat
side bols ter of the seat backrest on the side on
which the impact is anticipated. This increases
th e dis tance between the door and theve hicle
occupant.
If PRE-SAFE
®Impulse Side has been deplo yed or
is defective, the display message 35(6$)(
,PSXOVH 6LGH ,QRSHUDWLYH 6HH 2SHUDWRU
V 0DQXDO
is displa yed (
→page 403).
Children in theve hicle
Note s onthe safe transportation of children
&
WARNING Risk of accident and injury
due tochildren left unatte nded inthe
ve hicle
If yo u lea vechildren unaccompanied in the
ve hicle, they may be able toset theve hicle in
motion, forex ample by:
RRe leasing the parking brake.
RShifting the transmission out of park
position j.
RStarting the engine.
In addition, they may operate vehicle equip‐
ment.
#Ne ver lea vechildren and animals unat‐
te nded in theve hicle.
#When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle.
&
WARNING Risk offata l injury due to
ex posure toextreme heat or cold in the
ve hicle
If people – particularly children – are
ex posed toextreme heat or cold over an
ex tended pe riod of time, there is a risk of
injury or evenfa ta l injur y.
#Never lea veanyone – pa rticularly chil‐
dren – unatte nded intheve hicle.
&
WARNING Risk of burn s whenthech ild
seat is exposed todirect sunlight
If th ech ild restra int sy stem is exposed to
direct sunlight or heat, parts could heat up.
Children could suf fer burns from these parts,
particularly on me tallic parts of thech ild
re stra int sy stem.
#Alw ays make sure that thech ild
re stra int sy stem is not exposed to
direct sunlight.
#Pr otect it with a blank et,fo rex ample.
46
Occupant saf ety