MERCEDES-BENZ E-SEDAN 2014 Owner's Manual

Theft deterrent systems
ATA (Anti-Theft Alarm system )......... 78
Immobilizer ...................................... 78
Through-loading ................................ 303
Through-loading feature ...................303
Timing (RACETIMER) .........................254
TIREFIT kit .......................................... 355
Tire pressure Calling up (on-board computer) .....380
Checking manually ........................379
Display message ............................ 280
Important safety notes ..................380
Maximum ....................................... 378
Notes ............................................. 377
Not reached (TIREFIT) ....................356
Reached (TIREFIT) ..........................357
Recommended ............................... 376
Tire pressure loss warning
system
General notes ................................ 379
Important safety notes ..................379
Restarting ...................................... 380
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 382
Function/notes ............................. 380
General notes ................................ 380
Important safety notes ..................381
Restarting ...................................... 383
Warning lamp ................................. 296
Warning message .......................... 382
Tires
Aspect ratio (definition) .................394
Average weight of the vehicle
occupants (definition) ....................393
Bar (definition) ............................... 392
Changing a wheel .......................... 395
Characteristics .............................. 392
Checking ........................................ 373
Definition of terms .........................392
Direction of rotatio n...................... 395
Display message ............................ 280
Distribution of the vehicle
occupants (definition) ....................395
DOT, Tire Identification Number
(TIN) .............................................. .392
DOT (Department of
Transportation) (definition) ............393 GAWR (Gross Axle Weight Rating)
(definition)
..................................... 393
GVW (Gross Vehicle Weight)
(definition) ..................................... 393
GVWR (Gross Vehicle Weight
Rating) (definition) .........................393
Important safety notes ..................372
Increased vehicle weight due to
optional equipment (definition) ......393
Kilopascal (kPa) (definition) ...........393
Labeling (overview )........................ 389
Load bearing index (definition) ......394
Load index ..................................... 391
Load index (definition) ...................393
Maximum loaded vehicle weight
(definition) ..................................... 393
Maximum load on a tire (definition) 394
Maximum permissible tire
pressure (definition) ....................... 394
Maximum tire loa d......................... 391
Maximum tire load (definition) .......394
MOExtended tires ..........................374
Optional equipment weight
(definition) ..................................... 394
PSI (pounds per square inch)
(definition) ..................................... 394
Replacing ....................................... 395
Service life ..................................... 374
Sidewall (definition) .......................394
Speed rating (definition) ................393
Storing ........................................... 395
Structure and characteristics
(definition) ..................................... 392
Temperature .................................. 388
TIN (Tire Identification Number)
(definition) ..................................... 394
Tire bead (definition) ......................394
Tire pressure (definition) ................394
Tire pressures (recommended )...... 393
Tire size (data) ............................... 400
Tire size designation, load-bearing
capacity, speed rating .................... 389
Tire tread ....................................... 373
Tire tread (definition) .....................394
Total load limit (definition) .............395
Traction ......................................... 388
Traction (definition) .......................394
Tread wea r..................................... 388 Index
19ProCarManuals.com

Uniform Tire Quality Grading
Standards
...................................... 387
Uniform Tire Quality Grading
Standards (definition) ....................393
Unladen weight (definition) ............394
Wear indicator (definition) .............394
Wheel rim (definition) ....................393
see Flat tire
Top Tether ............................................ 64
Towing Important safety guidelines ...........364
Installing the towing eye ................365
Removing the towing eye ...............366
With the rear axle raised ................366
Towing away
With both axles on the ground .......366
Tow-starting
Emergency engine starting ............367
Important safety notes ..................364
Transfer case ..................................... 175
Transmission see Automatic transmission
Transmission position display .........168
Transmission position display
(DIRECT SELECT lever) ......................168
Transporting the vehicle ..................366
Trim pieces (cleaning instructions) .348
Trip computer (on-board computer) 241
Trip odometer Calling up ....................................... 241
Resetting (on-board computer) ......242
Trunk
Emergency release ..........................97
Locking separately ...........................96
Opening/closing (from outside,
HANDS-FREE ACCESS) ....................93
Trunk lid
Display message ............................ 282
Opening dimensions ......................426
Trunk load (maximum) ......................426
Turn signals Changing bulbs (front) ...................138
Display message ............................ 266
Switching on/off ........................... 131
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................90
From inside the vehicle (central
unlocking button) ............................. 89 V
Vanity mirror (in the sun visor) ........317
Vehicle Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 282
Equipment ....................................... 23
Individual settings ..........................249
Limited Warranty ............................. 27
Loading .......................................... 383
Locking (in an emergency) ...............90
Locking (SmartKey) .......................... 82
Lowering ........................................ 400
Maintenance .................................... 24
Parking for a long period ................ 183
Pulling away ................................... 162
Raising ........................................... 397
Reporting problems .........................27
Securing from rolling away ............396
Towing away .................................. 364
Transporting .................................. 366
Unlocking (in an emergency) ...........90
Unlocking (SmartKey) ......................82
Vehicle data ................................... 426
Vehicle data ....................................... 426
Vehicle dimensions ...........................426
Vehicle emergency locking ................90
Vehicle identification number see VIN
Vehicle identification plate ..............416
Vehicle level AIRMATIC ...................................... 204
Vehicle level (display message) .......273
Vehicle tool kit .................................. 352
Video Operating the DVD ......................... 245
VIN ...................................................... 41620
IndexProCarManuals.com

W
Warning and indicator lamps ABS ................................................ 288
Brakes ........................................... 287
Check Engine ................................. 292
Coolant .......................................... 293
Distance warning ........................... 295
DISTRONIC PLUS ........................... 295
ESP ®
.............................................. 289
ESP ®
OFF ....................................... 290
Fuel tank ........................................ 292
Overview .......................................... 32
PASSENGER AIRBAG OFF ................48
Reserve fuel ................................... 292
Seat belt ........................................ 285
SPORT handling mode ...................290
SRS ................................................ 291
Tire pressure monitor ....................296
Warranty ............................................ 416
Washer fluid Display message ............................ 283
Wheel bolt tightening torque ...........400
Wheel chock ...................................... 396
Wheels Changing a wheel .......................... 395
Checking ........................................ 373
Cleaning ......................................... 344
Cleaning (warning) .........................395
Emergency spare wheel .................410
Important safety notes ..................372
Interchanging/changing ................395
Mounting a new wheel ...................399
Mounting a wheel .......................... 396
Removing a wheel ..........................399
Storing ........................................... 395
Tightening torque ........................... 400
Wheel size/tire size .......................400
Window curtain air bag
Operation ........................................ .47
Windows
see Side windows
Windshield
Defrosting ...................................... 152
Windshield washer fluid
see Windshield washer system Windshield washer system
Adding washer fluid .......................340
Notes ............................................. 424
Windshield wipers
Problem (malfunction) ...................142
Rear window wiper ........................139
Replacing the wiper blades ............139
Switching on/off ........................... 138
Winter driving
Important safety notes ..................374
Slippery road surfaces ...................189
Snow chains .................................. 375
Winter operation
Radiator cover ............................... 337
Winter tires
M+S tires ....................................... 374
Wiper blades
Cleaning ......................................... 345
Important safety notes ..................139
Replacing (rear window) ................141
Replacing (windshield )................... 140
Wooden trim (cleaning instructions) 348
Workshops see Qualified specialist workshop Z
ZONE function Switching on/off ........................... 152 Index
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Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. 22
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Have aftermarket accessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 416) when ordering
genuine Mercedes-Benz parts. Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws) Introduction
23 ZProCarManuals.com

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. 24
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If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g.
a curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis Introduction
25 ZProCarManuals.com

In situations like this, the body, the
undercarriage, chassis parts, wheels or
tires could be damaged without the
damage being visible. Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system for an
extended period, they can catch fire.
In such cases, have the vehicle checked
and repaired immediately at a qualified
specialist workshop. If on continuing your
journey you notice that driving safety is
impaired, pull over and stop the vehicle
immediately, paying attention to road and
traffic conditions. In such cases, visit a
qualified specialist workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause
undesired operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and 26
IntroductionProCarManuals.com

qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when
driving your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350 In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the Introduction
27 ZProCarManuals.com

Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace
(Canada: TELE AID), data is transmitted in the
event of an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access these data and submit
them:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R as otherwise required or permitted by law
Please check your mbrace (Canada: TELE
AID) purchase agreement to find out more
about data that can be recorded and
transmitted by this system.
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in
understanding how a vehicle’s systems
performed in certain crash or near crash-like
situations, such as during air bag deployment
or when hitting a road obstacle. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened
R how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
This data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. NOTE: EDR data
is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of
personal identification data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, who have the special
equipment, can read the information if they
have access to the vehicle or the EDR. Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the
following website:
http://www.mercedes-benz.com/
opensource 28
IntroductionProCarManuals.com