service MERCEDES-BENZ E-SEDAN 2014 Owners Manual

Assistance menu (on-board
computer)
.......................................... 246
ASSYST PLUS Displaying a service message ........341
Hiding a service message ..............341
Notes ............................................. 340
Resetting the service interval
displa y........................................... 341
Service message ............................ 340
Special service requirements ......... 341
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................78
Function .......................................... .78
Switching off the alarm ....................78
ATTENTION ASSIST
Activating/deactivating .................248
Display message ............................ 273
Function/notes ............................. 225
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 269
see Lights
Automatic engine start (ECO start/
stop function) .................................... 164
Automatic engine switch-off (ECO
start/stop function) ..........................163
Automatic headlamp mode ..............129
Automatic transmission Automatic drive program ...............172
Changing gea r............................... 170
DIRECT SELECT lever .....................168
Display message ............................ 282
Drive program displa y.................... 168
Driving tips .................................... 170
Emergency running mode ..............175
Engaging drive position .................. 170
Engaging neutral ............................ 169
Engaging park position (AMG
vehicles) ........................................ 169
Engaging reverse gear ...................169
Engaging the park position ............168 Kickdown
....................................... 171
Manual drive program ....................172
Manual drive program (AMG
vehicles) ........................................ 173
Overview ........................................ 167
Problem (malfunction) ...................175
Program selector button ................171
Pulling away ................................... 162
Selector lever ................................ 167
Starting the engine ........................161
Steering wheel paddle shifters ......172
Transmission position displa y........ 167
Transmission position display
(DIRECT SELECT lever) ................... 168
Transmission positions ..................170
Automatic transmission
emergency mode ............................... 175 B
Bag hook ............................................ 306
BAS (Brake Assist System) .................68
BAS PLUS (Brake Assist System
PLUS) with Cross-Traffic Assist
Function/notes ................................ 68
BAS PLUS Q (Brake Assist System
PLUS) with Cross-Traffic Assist
Important safety notes ....................69
Battery (SmartKey)
Checking .......................................... 85
Important safety notes ....................85
Replacing ......................................... 85
Battery (vehicle)
Charging ........................................ 360
Display message ............................ 271
Important safety notes ..................358
Jump starting ................................. 362
Belt force limiter
Activation ......................................... 59
Function .......................................... .59
Blind Spot Assist
Activating/deactivating .................248
Display message ............................ 276
Notes/function .............................. 226
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 180
BlueTEC (DEF) .................................... 421 Index
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Driving abroad
Mercedes-Benz Service .................341
Symmetrical low bea m.................. 128
Driving on flooded roads ..................188
Driving safety system BAS PLUS with Cross-Traffic Assist .68
Driving safety systems
ABS (Anti-lock Braking System) .......67
ADAPTIVE BRAKE ............................. 75
Adaptive Brake Assist ......................71
BAS (Brake Assist System) ..............68
COLLISION PREVENTION ASSIST ....70
Distance warning function ...............70
Electronic brake force distribution ...75
ESP ®
(Electronic Stability Program) .72
ETS/4ETS (Electronic Traction
System) ........................................... 72
Important safety information ...........67
Overview .......................................... 67
PRE-SAFE ®
Brake ............................ .76
STEER CONTROL ............................. 78
Driving systems
360°camera .................................. 220
Active Blind Spot Assist .................230
Active Driving Assistance package 230
Active Lane Keeping Assist ............233
Active Parking Assist .....................212
AIRMATIC ...................................... 204
AMG adaptive sport suspension
system ........................................... 206
ATTENTION ASSIST ........................225
Blind Spot Assist ............................ 226
Cruise control ................................ 189
Display message ............................ 273
DISTRONIC PLUS ........................... 191
DISTRONIC PLUS with Steering
Assist ............................................. 200
HOLD function ............................... 202
Lane Keeping Assist ......................228
Lane Tracking package ..................226
PARKTRONIC ................................. 208
RACE START (AMG vehicles) ..........203
Rear view camera .......................... 217
Driving tips
AMG ceramic brakes .....................187
Automatic transmission .................170
Brakes ........................................... 186Break-in period
.............................. 158
Downhill gradient ........................... 186
Drinking and driving .......................184
Driving abroad ............................... 128
Driving in winter ............................ .188
Driving on flooded roads ................188
Driving on wet roads ......................188
Exhaust check ............................... 184
Fuel ................................................ 184
General .......................................... 184
Hydroplaning ................................. 188
Icy road surfaces ........................... 189
Limited braking efficiency on
salted road s................................... 186
Snow chains .................................. 375
Symmetrical low bea m.................. 128
Wet road surface ........................... 186
DVD audio
Operating (on-board computer) .....244
DVD video
Operating (on-board computer) .....245 E
EASY-ENTRY feature Activating/deactivating .................252
Function/notes ............................. 121
EASY-EXIT feature
Crash-responsive ........................... 122
Function/notes ............................. 121
Switching on/off ........................... 252
EASY-PACK cargo compartment
management system ........................311
EASY-PACK folding floor Important safety notes ..................313
EASY-PACK folding luggage-
compartment floor
Opening and closing ......................313
EASY-PACK load-securing kit
Components and storage ..............311
Inserting the brackets into the
loading rai l..................................... 311
EASY-PACK rear sill protector ..........314
EASY-PACK trunk box .......................309
EBD (electronic brake force
distribution)
Display message ............................ 260
Function/notes ................................ 75 Index
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ECO display
Function/notes ............................. 185
On-board computer .......................242
ECO start/stop function
Automatic engine start ..................164
Automatic engine switch-off ..........163
Deactivating/activating .................164
General information .......................163
Important safety notes ..................163
Introduction ................................... 163
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency release
Driver's door .................................... 90
Fuel filler fla p................................. 177
Trunk ............................................... 97
Vehicle ............................................. 90
Emergency spare wheel
Important safety notes ..................410
Points to remember .......................410
Removing ....................................... 411
Storage location ............................ 411
Stowing .......................................... 412
Technical data ............................... 414
Emergency Tensioning Devices
Function .......................................... .59
Safety guideline s............................. 41
Emergency unlocking
Tailgate ............................................ 97
Emissions control
Service and warranty information ....23
Engine
Check Engine warning lamp ........... 292
Display message ............................ 269
ECO start/stop function ................163
Engine number ............................... 417
Irregular running ............................ 166
Jump-starting ................................. 362
Starting problems ..........................166
Starting the engine with the
SmartKey ....................................... 161
Starting with KEYLESS-GO .............161
Switching off .................................. 182
Tow-starting (vehicle) ..................... 367
Engine electronics
Problem (malfunction) ...................166Engine oil
Adding ........................................... 338
Additives ........................................ 422
Checking the oil level ..................... 337
Checking the oil level using the
dipstick .......................................... 338
Display message ............................ 271
Filling capacity ............................... 422
Notes about oil grades ................... 422
Notes on oil level/consumption ....337
Temperature (on-board computer) .253
Viscosity ........................................ 423
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...254
Deactivating/activating (AMG
vehicles) .......................................... 74
Deactivating/activating (except
AMG vehicles) ................................ 247
Deactivating/activating (notes;
except AMG vehicles) ......................73
Display message ............................ 258
ETS/4ETS ........................................ 72
Function/notes ................................ 72
General notes .................................. 72
Important safety information ...........72
Warning lamp ................................. 289
ETS/4ETS (Electronic Traction
System) ................................................ 72
Exhaust check ................................... 184
Exhaust pipe (cleaning instructions) 347
Exterior lighting Setting options .............................. 128
see Lights
Exterior mirrors
Adjusting ....................................... 122
Dipping (automatic) .......................124
Folding in/out (automatically). ......123
Folding in/out (electrically). ..........123
Folding in when locking (on-board
computer) ...................................... 252
Out of position (troubleshooting) ...124
Setting ........................................... 123
Storing settings (memory function) 125
Storing the parking position ..........124
Eyeglasses compartment .................29910
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Multifunction display
Function/notes ............................. 240
Permanent displa y......................... 249
Multifunction steering wheel
Operating the on-board computer .239
Overview .......................................... 33N
Navigation Menu (on-board computer) ............243
NECK-PRO head restraints
Operation ........................................ .53
Resetting after being triggered ........54
NECK-PRO luxury head restraints
Operation ........................................ .53
Resetting after being triggered ........54
Notes on breaking-in a new vehicle 158O
Occupant Classification System
(OCS) Faults ............................................... 52
Operation ........................................ .48
System self-test ............................... 50
Occupant safety
Children in the vehicle .....................60
Important safety notes ....................40
OCS
Faults ............................................... 52
Operation ........................................ .48
System self-test ............................... 50
Odometer ........................................... 241
Oil see Engine oil
On-board computer
AMG menu ..................................... 253
Assistance menu ........................... 246
Audio menu ................................... 244
Convenience submenu ..................252
Displaying a service message ........341
Display messages ..........................257
DISTRONIC PLUS ........................... 197
Factory settings submenu .............253
Important safety notes ..................238
Instrument cluster submenu ..........249
Lighting submenu .......................... 250Menu overview
.............................. 241
Message memory .......................... 257
Navigation menu ............................ 243
Operation ....................................... 239
RACETIMER ................................... 254
Service menu ................................. 249
Settings menu ............................... 249
Standard displa y............................ 241
Telephone menu ............................ 245
Trip menu ...................................... 241
Vehicle submenu ........................... 251
Video DVD operation .....................245
Operating safety
Declaration of conformity ................26
Important safety notes ....................25
Operating system
see On-board computer
Operator's Manual
Vehicle equipment ...........................23
Outside temperature display ...........239
Overhead control panel ......................37
Override feature Rear side windows ...........................66 P
Paint code number ............................416
Paintwork (cleaning instructions) ...344
Panic alarm .......................................... 40
Panorama roof with power tilt/
sliding panel
Opening/closing ............................ 104
Opening/closing the roller
sunblind ......................................... 105
Problem (malfunction) ...................106
Resetting ....................................... 105
Panorama sliding sunroof
Important safety notes ..................102
Parking ............................................... 182
Important safety notes ..................182
Parking brake ................................ 183
Position of exterior mirror, front-
passenger side ............................... 124
Rear view camera .......................... 217
see PARKTRONIC 14
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Remote control
Garage door opener .......................331
Programming (garage door opener) 331
Replacing bulbs
Important safety notes ..................137
Overview of bulb type s.................. 137
Reporting safety defects ....................27
Reserve (fuel tank) see Fuel
Reserve fuel
Display message ............................ 272
Warning lamp ................................. 292
see Fuel
Residual heat (climate control) ........154
Restraint system see SRS (Supplemental Restraint
System)
Reverse gear
Engaging (automatic transmission) 167
Reversing feature
Panorama sliding sunroo f.............. 103
Roller sunblinds ............................. 104
Side windows ................................... 98
Sliding sunroof .............................. .103
Trunk lid/tailgate ............................. 91
Reversing lamps (display message) 268
Roadside Assistance (breakdown) ....24
Roller sunblind Panorama roof with power tilt/
sliding pane l.................................. 104
Rear side windows .........................318
Rear window .................................. 318
Roof carrier ........................................ 314
Roof lining and carpets (cleaning
guidelines) ......................................... 349
Roof load (maximum) ........................426 S
Safety Children in the vehicle .....................60
Child restraint systems ....................60
Occupant Classification System
(OCS) ............................................... 48
Safety system
see Driving safety systems Seat belts
Adjusting the driver's and front-
passenger seat belt .........................57
Adjusting the height ......................... 58
Belt force limiters ............................ 59
center rear-compartment sea t......... 58
Cleaning ......................................... 348
Correct usage .................................. 56
Emergency Tensioning Devices ....... .59
Fastening ......................................... 56
Important safety guidelines .............55
Releasing ......................................... 58
Safety guidelines ............................. 41
Switching belt adjustment on/off
(on-board computer) ......................252
Warning lamp ................................. 285
Warning lamp (function) ................... 58
Seats
Adjusting (electrically) ...................110
Adjusting the 4-way lumbar
support .......................................... 114
Adjusting the active multicontour
seat ............................................... 113
Adjusting the head restraint ..........110
Cleaning the cover .........................348
Correct driver's seat position ........108
Folding the backrest (rear
compartment) forwards/back .......305
Important safety notes ..................109
Massage function .......................... 113
Overview ........................................ 109
Seat heating problem ....................118
Seat ventilation problem ................119
Storing settings (memory function) 125
Switching seat heating on/off .......116
Switching seat ventilation on/off ..118
Selector lever
Cleaning ......................................... 347
Sensors (cleaning instructions) .......346
Service menu (on-board computer) .249
Service products Brake fluid ..................................... 423
Coolant (engine) ............................ 423
DEF special additives .....................421
Engine oil ....................................... 422
Fuel ................................................ 418
Important safety notes ..................41816
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Refrigerant (air-conditioning
system)
.......................................... 425
Washer fluid .................................. .424
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) .........253
On-board computer .......................249
Setting the air distribution ...............151
Setting the airflow ............................152
SETUP (on-board computer) .............254
Side impact air bag .............................45
Side marker lamp (display
message) ............................................ 268
Side windows Cleaning ......................................... 345
Convenience closing feature ............99
Convenience opening feature ..........99
Important safety information ...........98
Opening/closing .............................. 99
Problem (malfunction) ...................102
Resetting ....................................... 101
Skibag ................................................ 301
Sliding sunroof Important safety notes ..................102
Opening/closing ............................ 103
Problem (malfunction) ...................106
Resetting ....................................... 104
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................85
Changing the programming .............83
Checking the battery .......................85
Convenience closing feature .......... 100
Convenience opening feature ..........99
Display message ............................ 284
Door central locking/unlocking .......82
Important safety notes ....................82
Loss ................................................. 87
Mechanical key ................................ 84
Overview .......................................... 82
Positions (ignition lock) .................159
Problem (malfunction) .....................87
Starting the engine ........................161
Snow chains ...................................... 375Sockets
Center console .............................. 320
General notes ................................ 320
Luggage compartment ...................320
Rear compartment .........................320
Spare wheel
Stowing .......................................... 412
Specialist workshop ............................ 26
Special seat belt retractor .................. 63
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 242
In the Instrument cluster .................31
Segments ...................................... 239
Selecting the unit of measurement 249
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 74
Warning lamp ................................. 290
SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 262
Introduction ..................................... 41
Warning lamp ................................. 291
Warning lamp (function) ................... 41
Standing lamps
Display message ............................ 268
Switching on/off ........................... 131
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 161
STEER CONTROL .................................. 78
Steering (display message) ..............283
Steering Assist (DISTRONIC PLUS) Activating/deactivating .................248
Display message ............................ 279
Steering wheel
Adjusting (electrically) ...................119
Button overview ............................... 33
Buttons (on-board computer) ......... 239
Cleaning ......................................... 347
Important safety notes ..................119 Index
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Theft deterrent systems
ATA (Anti-Theft Alarm system )......... 78
Immobilizer ...................................... 78
Through-loading ................................ 303
Through-loading feature ...................303
Timing (RACETIMER) .........................254
TIREFIT kit .......................................... 355
Tire pressure Calling up (on-board computer) .....380
Checking manually ........................379
Display message ............................ 280
Important safety notes ..................380
Maximum ....................................... 378
Notes ............................................. 377
Not reached (TIREFIT) ....................356
Reached (TIREFIT) ..........................357
Recommended ............................... 376
Tire pressure loss warning
system
General notes ................................ 379
Important safety notes ..................379
Restarting ...................................... 380
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 382
Function/notes ............................. 380
General notes ................................ 380
Important safety notes ..................381
Restarting ...................................... 383
Warning lamp ................................. 296
Warning message .......................... 382
Tires
Aspect ratio (definition) .................394
Average weight of the vehicle
occupants (definition) ....................393
Bar (definition) ............................... 392
Changing a wheel .......................... 395
Characteristics .............................. 392
Checking ........................................ 373
Definition of terms .........................392
Direction of rotatio n...................... 395
Display message ............................ 280
Distribution of the vehicle
occupants (definition) ....................395
DOT, Tire Identification Number
(TIN) .............................................. .392
DOT (Department of
Transportation) (definition) ............393 GAWR (Gross Axle Weight Rating)
(definition)
..................................... 393
GVW (Gross Vehicle Weight)
(definition) ..................................... 393
GVWR (Gross Vehicle Weight
Rating) (definition) .........................393
Important safety notes ..................372
Increased vehicle weight due to
optional equipment (definition) ......393
Kilopascal (kPa) (definition) ...........393
Labeling (overview )........................ 389
Load bearing index (definition) ......394
Load index ..................................... 391
Load index (definition) ...................393
Maximum loaded vehicle weight
(definition) ..................................... 393
Maximum load on a tire (definition) 394
Maximum permissible tire
pressure (definition) ....................... 394
Maximum tire loa d......................... 391
Maximum tire load (definition) .......394
MOExtended tires ..........................374
Optional equipment weight
(definition) ..................................... 394
PSI (pounds per square inch)
(definition) ..................................... 394
Replacing ....................................... 395
Service life ..................................... 374
Sidewall (definition) .......................394
Speed rating (definition) ................393
Storing ........................................... 395
Structure and characteristics
(definition) ..................................... 392
Temperature .................................. 388
TIN (Tire Identification Number)
(definition) ..................................... 394
Tire bead (definition) ......................394
Tire pressure (definition) ................394
Tire pressures (recommended )...... 393
Tire size (data) ............................... 400
Tire size designation, load-bearing
capacity, speed rating .................... 389
Tire tread ....................................... 373
Tire tread (definition) .....................394
Total load limit (definition) .............395
Traction ......................................... 388
Traction (definition) .......................394
Tread wea r..................................... 388 Index
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Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. 22
IntroductionProCarManuals.com

Have aftermarket accessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 416) when ordering
genuine Mercedes-Benz parts. Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws) Introduction
23 ZProCarManuals.com

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. 24
IntroductionProCarManuals.com