service MERCEDES-BENZ E-SEDAN 2014 Owner's Manual

Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, only have work on the engine carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
Example: ECO display
The ECO display gives you information on how
economical your driving style is. The ECO
display assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into
consideration. Your driving style can
significantly influence the vehicle's
consumption.
The ECO display consists of three bars:
R Acceleration
Acceleration
R Constant Constant
R Coasting
Coasting
The percent value is the average value of the
three bars. The three bars and the mean value
begin at the value of 50%. A higher
percentage indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage count in the ECO display does not indicate a
fixed consumption figure.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R
load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on
These factors are not taken into
consideration by the ECO display.
The evaluation of your driving style is carried
out using the following three categories:
R Acceleration
Acceleration (evaluation of all
acceleration processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant
Constant (assessment of driving behavior
at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting
Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
Acceleration
Acceleration andConstant Constant :
R observe the gearshift recommendations.
R drive in drive program E.
i On long journeys at a constant speed, e.g.
on the highway, only the bar for Constant Constant
will change. Driving tips
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Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 26).Important safety notes
G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or
malfunctioned, you may not recognize
function restrictions in systems relevant to
safety. The operating safety of your vehicle
may be impaired. There is a risk of an
accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop
immediately.
You must observe the legal requirements for
the country in which you are currently driving
when operating the on-board computer.
The on-board computer only shows messages
or warnings from certain systems in the multifunction display. You should therefore
make sure your vehicle is operating safely at
all times. Otherwise, a vehicle that is not
operating safely may cause an accident.
Hybrid vehicles: Always read the HYBRID
operating instructions. You could otherwise
fail to recognize dangers, e.g. due to high-
voltage.
For an overview, see the instrument panel
illustration (Y
page 31). Displays and operation
Coolant temperature display
G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartment could expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
! A display message is shown if the coolant
temperature is too high.
If the coolant temperature is over
248 ‡(120 †), do not continue driving. The
engine will otherwise be damaged.
The coolant temperature gauge is in the
instrument cluster on the left-hand side
(Y page 31).
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †). Tachometer
! Do not drive in the overrevving range, as
this could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range. 238
Displays and operationOn-board computer and displays
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Video DVD operation
Example: CD/DVD changer display
:
Current scene
X Switch on COMAND and select video DVD;
see the separate operating instructions.
X Press the =or; button on the
steering wheel to select the Audio
Audio menu.
X To select the next/previous scene:
briefly press the 9or: button.
X To select a scene from the scene list
(rapid scrolling): press and hold the
9 or: button until desired
scene :has been reached. Telephone menu
Introduction G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving.
X Switch on the mobile phone (see the
separate operating instructions).
X Switch on COMAND (see the separate
operating instructions). X
Establish a Bluetooth ®
connection to
COMAND; see the separate operating
instructions.
X Press the =or; button on the
steering wheel to select the Tel Telmenu.
You will see one of the following display
messages in the multifunction display:
R Phone READY Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive.
R Phone No Service Phone No Service: there is no network
available or the mobile phone is searching
for a network.
Accepting a call Example: incoming call
X
Press the 6button on the steering
wheel to accept an incoming call.
If someone calls you when you are in the
Tel Tel menu, a display message appears in the
multifunction display.
You can accept a call even if you are not in
the Tel Tel menu.
Rejecting or ending a call X
Press the ~button on the steering
wheel.
You can end or reject a call even if you are not
in the Tel Telmenu.
Dialing an entry from the phone book X
Press the =or; button on the
steering wheel to select the Tel
Telmenu.
X Press the 9,:ora button to
switch to the phone book. Menus and submenus
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Maintenance menu
In the
Serv
Servmenu, you have the following
options:
R Calling up display messages in message
memory (Y page 257)
R Restarting the tire pressure loss warning
system (Y page 380)
R Checking the tire pressure electronically
(Y page 380)
R Calling up the service due date
(Y page 341) Settings menu
Introduction In the
Sett Settmenu, you have the following
options:
R Changing the instrument cluster settings
(Y page 249)
R Changing the light settings (Y page 250)
R Changing the vehicle settings
(Y page 251)
R Changing the convenience settings
(Y page 252)
R Restoring the factory settings
(Y page 253) Instrument cluster Selecting the unit of measurement for
distance
The
Display Unit Speed-/Odometer: Display Unit Speed-/Odometer:
function allows you to choose whether
certain displays appear in kilometers or miles
in the multifunction display.
You can determine whether the multifunction
display shows some messages in miles or
kilometers.
X Press the =or; button on the
steering wheel to select the Sett.
Sett. menu.
X Press the :or9 button to select the
Inst. Cluster Inst. Cluster submenu.
X Press ato confirm.
X Press the :or9 button to select the
Display Unit Speed-/Odometer:
Display Unit Speed-/Odometer:
function.
You will see the selected setting: km kmor
miles
miles .
X Press the abutton to save the setting.
The selected unit of measurement for
distance applies to:
R the digital speedometer in the Trip Tripmenu
R odometer and the trip odometer
R trip computer
R current consumption and the range
R the navigation instructions in the Navi Navi
menu
R cruise control
R DISTRONIC PLUS
R ASSYST PLUS service interval display
Selecting the permanent display function
You can determine whether the multifunction
display permanently shows your speed or the
outside temperature.
X Press the =or; button on the
steering wheel to select the Sett
Sett menu.
X Press the :or9 button to select the
Inst. Cluster
Inst. Cluster submenu.
X Press ato confirm. Menus and submenus
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Display messages Possible causes/consequences and
M
MSolutions 6
SRS Malfunction SRS Malfunction
Service Required Service Required There is a malfunction in the SRS (Supplemental Restraint
System). The
6warning lamp also lights up in the instrument
cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
For further information about SRS, see (Y page 41).6
Front Left Front Left
Malfunction Malfunction
Service Service
Required Required
orFront
Front
Right Malfunction
Right Malfunction
Service Required Service Required SRS has malfunctioned at the front on the left or right. The
6
warning lamp also lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 6
Rear Left Rear Left
Malfunction Malfunction
Service Required Service Required
or Rear Right
Rear Right
Malfunction
Malfunction
Service Required Service Required G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
SRS has malfunctioned at the rear on the left or right. The 6
warning lamp also lights up in the instrument cluster.
X Visit a qualified specialist workshop. 6
Rear Center Rear Center
Malfunction Malfunction
Service Required Service Required G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
SRS has malfunctioned at the rear center. The 6warning lamp
also lights up in the instrument cluster.
X Visit a qualified specialist workshop. 262
Display
messagesOn-board computer and displays
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Display messages Possible causes/consequences and
M
MSolutions 6
Left Side Curtain Left Side Curtain
Airbag Airbag
Malfunction
Malfunction
Service
Service
Required Required orRight
Right
Side Curtain
Side Curtain
Airbag Airbag Malfunction
Malfunction
Service Required
Service Required There is a malfunction in the left-hand or right-hand window
curtain air bag.
The
6 warning lamp also lights up in the instrument cluster.
G WARNING
The left or right window curtain air bag may either be triggered
unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. Display
messages
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Vehicle
Display messages Possible causes/consequences and
M
MSolutions Apply Brake
Apply Brake
to Shift from 'P' to Shift from 'P' You have attempted to move the transmission selector lever to
position
D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Risk of Vehicle Risk of Vehicle
Rolling Away Rolling Away
Vehicle Not in 'P' Vehicle Not in 'P' The driver's door is open and the transmission is in position
R,N
or D.
A warning tone also sounds.
X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 182).Service Required Service Required
Do Do
Not
Not Shift
Shift Gears
Gears
Visit Dealer
Visit Dealer You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Notify a qualified specialist workshop or breakdown service. Only Shift Only Shift
to 'P' when to 'P' when
Vehicle is Vehicle is
Stationary Stationary The vehicle is moving.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.N Sedan: the trunk lid is open.
X
Close the trunk lid. A Wagon: the tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. 282
Display messagesOn-board computer and displays
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Display messages Possible causes/consequences and
M
MSolutions M
or? The hood is open. A warning tone also sounds.
G WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 182).
X Close the hood. C At least one door is open. A warning tone also sounds.
X
Close all the doors. _
Rear Rear
Left
LeftBackrest
Backrest
not Latched
not Latched orRear
Rear
Right
Right Backrest
Backrest not
not
Latched
Latched Sedan with through-loading feature in the rear bench seat:
The backrest in the rear is not engaged on the left-hand and/or
right-hand side. A warning tone also sounds.
X
Push the backrest back until it engages. Ð
Power Steering Power Steering
Malfunction See Malfunction See
Operator's Manual Operator's Manual The power steering is malfunctioning.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Phone No Service Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid ( Ypage 340). Display
messages
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Problems with the 115 V power socket
Problem Possible causes/consequences and
M
MSolutions The warning lamp on
the 115 V power socket
is not lit. The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X Charge the battery (Y page 360).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X
Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected an electronic device that has a constant
nominal power of less than 150 watts, but a very high switch-on
current. This device will not work. If you connect such a device,
the 115 V power socket will not supply it with power.
X
Connect a suitable electronic device. mbrace
General notes You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the ïMB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
service, a user ID and password will be sent
to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. 322
FeaturesStowage and features
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The mbrace system
To adjust the volume during a call, proceed
as follows:
X Press the WorX button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The system offers various services, e.g:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been
detected if one of the following occurs:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ïMB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- F Roadside Assistance call button
- ï MB Info call button
R After the system self-diagnosis, the
Inoperative
Inoperative orService Not Service Not
Activated
Activated message appears in the
multifunction display.
If a malfunction is indicated as outlined
above, the system may not operate as expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R
USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle.
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the ïMB Info call button.
If any of the steps mentioned are not carried
out, the system may not be activated. Features
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