Multifunction display MERCEDES-BENZ E320 2003 W211 Owner's Guide

238 Controls in detailUseful features
Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button for more
than 2 seconds.
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system is muted and the message
TELE AID – ROADSIDE ASSISTANCE
CALL ACTIVE
appears in the multifunction
display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

239 Controls in detail
Useful features
Information button¡
Located below the center armrest cover is
the Information button¡.
Press and hold the button for more
than 2 seconds.
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-lished. When a voice connection is estab-
lished, the audio system is muted and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Roadside As-
sistance button• remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button¡).
See system self-check (
page 235)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the ìbutton on the
multifunction steering wheel.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button•).

242 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.Info Services* (except Canada)
Info Services categories include news,
sports, stocks, weather and calendar re-
minders. Choices can be selected via
www.mbusa.com or by calling
1-800-For-MERCedes (1-800-367-6372).
To request Info Services:

Press the SVC button on the
COMAND* system.

Select
SEND NEW REQUEST FOR INFO
SERVICE.
NEW INFO SERVICE REQUEST TRANSMIT-
TED
will appear in the COMAND* dis-
play and call status messages will
appear in the multifunction display.
Once information is available, the mes-
sage NEW INFO RECEIVED! READ LATER
WHEN STOPPED?
will appear.

Select
YES
.

With the vehicle stopped in a safe loca-
tion, press SVC.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.

243 Controls in detail
Useful features

Select
View Info Service Of
mm.dd.yyyy hh:mm
.
Messages will be retained for
30 minutes once the ignition is
switched off.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1Signal transmitter button
2Signal transmitter button
3Signal transmitter button
4Indicator lamp
Warning!
G
A driver’s attention to the road must always
be his/her primary focus when driving.
For your safety and the safety of others, we
recommend that you pull over to a safe loca-
tion and stop the vehicle before requesting
or receiving any info services.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.Warning!
G
If the indicator lamp in the SOS button does
not illuminate during the system self-check
or remains illuminated afterwards, or if the
message
TELE AID – VISIT WORKSHOP!

appears in the multifunction display, the
system may not operate properly. Have the
system checked at the nearest authorized
Mercedes-Benz Center as soon as possible.

263 Operation
Engine compartment
You can check the engine oil level on the
multifunction display.
Turn the key in the starter switch to
position2.
The standard display (
page 121) should
appear in the multifunction display.

Press button k or j, on the
steering wheel until the following mes-
sage is seen in the multifunction dis-
play:Engine oil level - Measuring now!
Measurement correct only if veh.
level
One of the following messages will sub-
sequently appear in the indicator:

Engine oil level ok


Add 1.0 qt. to reach max. oil
level!(Canada:
1.0 liter
)


Add 1.5 qts. to reach max. oil
level!(Canada:
1.5 liters
)


Add 2.0 qts. to reach max. oil
level!(Canada: 2
.0 liters
)

If necessary, add engine oil.Adding engine oil
1Filler neck

Unscrew the cap from filler neck 1. Be
careful not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.

Screw the cap back on the filler neck.!Excessive oil must be siphoned or
drained off. It could cause damage to
the engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.

264 OperationEngine compartmentOther display messages
If there is excessive engine oil with the en-
gine at normal operating temperature, the
following message will appear:Engine oil level Reduce oil level!
Have excess oil siphoned.
If the key is not turned to position 2 in the
starter switch:
Turn on ignition to see engine oil
level
!

Switch on the ignition.
If you see the message:
Observe waiting time
Wait five minutes before repeating
check procedure.If you see the message:
Engine oil level Not when engine on! 
Turn off the engine. If engine is at nor-
mal operating temperature, wait five
minutes before checking oil. If the en-
gine is not yet at normal operating tem-
perature, you must wait 30 minutes
before checking oil.
See "Practical hints" (
page 299) if the
engine oil level indicator lights up in the
display while the engine is running.
More information on engine oil can be
found in the "Technical data"
(
page 368).
Transmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the transmission.Coolant level
The engine coolant is a mixture of water
and anticorrosion/antifreeze. To check
the coolant level, the vehicle must be
parked on level ground and the engine
must be cool.
The coolant expansion tank is located on
the driver’s side of the engine compart-
ment.
iIf you want to interrupt the checking
procedure, press the k or j but-
ton on the multifunction steering
wheel.

270 OperationTires and wheelsTire pressure changes by approximately
1.5 psi (0.1 bar) per 18°F (10°C) of air
temperature change. Keep this in mind
when checking tire pressure where the
temperature is different from the outside
temperature.
Tire temperature and tire pressure are also
increased while driving, depending on the
driving speed and the tire load.
Check the spare tire periodically for condi-
tion and inflation. Spare tires will age and
become worn over time even if never used,
and thus should be inspected and replaced
when necessary.Checking tire pressure electronically*
The tire inflation pressure monitor only
functions on wheels that are equipped with
the proper electronic sensors. It monitors
the tire inflation pressure, as selected by
the driver, in all four tires. A warning is is-
sued to alert you to a decrease in pressure
in one or more of the tires.
Tire pressure inquiries are made using the
multifunction display (
page 121).The
present inflation pressures are displayed
only after a few minutes’ travel time.
You can select the unit of measurement
used for the tire inflation pressure by
changing the setting in the control system
(
page 136).

Switch on ignition.

Press the k button until the current
inflation pressures for each tire appear
in the multifunction display.
Warning!
G
Do not overinflate tires. Overinflating tires
can result in sudden deflation (blowout) be-
cause they are more likely to become punc-
tured or damaged by road debris, potholes
etc. Follow recommended inflation pres-
sures.
Do not overload the tires by exceeding the
specified vehicle capacity weight (as indicat-
ed by the label on the pillar in the driver’s
door opening). Overloading the tires can
overheat them, possibly causing a blowout.
iPossible differences between the read-
ings of a tire pressure gauge of an air
hose, e.g. gas station equipment, and
the vehicle’s control system can occur.
The readings issued by the control sys-
tem are more precise.

271 Operation
Tires and wheels
Activating the tire inflation pressure
monitor
You must activate the tire inflation pres-
sure monitor in the following cases:

If you have changed the tire pressure


If you have replaced the wheels or tires


If you have installed new wheels or
tires

Be sure that the tire pressure is cor-
rectly set.

Press the ÿ button on the steering
wheel repeatedly until the standard dis-
play menu appears (
page 126).

Press the kbutton until the infla-
tion pressure of each tire appears in
the multifunction display.

Press the reset knob (
page 22).
The following message will appear in
the multifunction display:
Check current tire pressure?
.

Press the æ button for
Yes
.
The following message will appear in
the multifunction display:
Tire pressure
monitor activated
Press. display after
driving a few mins.
Warning!
G
The tire inflation pressure monitor does not
indicate a warning for wrongly selected in-
flation pressures. Always adjust tire inflation
pressure according to the label affixed on
the fuel filler cap.
The tire inflation pressure monitor is not
able to issue a warning due to a sudden loss
of pressure (e.g. tire puncture caused by a
foreign object). In this case bring the vehicle
to a halt by carefully applying the brakes and
avoiding abrupt steering maneuvers.iOperating radio transmission equip-
ment (e.g. wireless headsets, two-way
radios) in or near the vehicle could
cause the tire inflation pressure moni-
tor to malfunction.
iIf transporting a deflated road wheel or
additional wheel sensors in the vehicle,
the tire inflation pressure monitor
should not be reactivated until the de-
flated wheel or additional wheel sen-
sors have been removed from the
vehicle. Otherwise, the deflated wheel
or additional sensors could confuse the
tire inflation pressure monitor system
and cause it to malfunction.

272 OperationTires and wheelsIf you wish to cancel activation:
Press the ç button.
If the following message appears in the
multifunction display:
Tire pressure monitoring ReactivateorTire pressure monitoring Check tires!
Check the tire inflation pressures and
correct them if necessary.

Restart the activation of the tire infla-
tion pressure monitor.
Rotating wheels
On vehicles with the same wheel size all
around, wheels can be rotated every 3000
to 6000 miles (5 000 to 10 000 km), or
sooner if necessary, according to the de-
gree of tire wear. The same direction of tire
rotation must be retained.
Rotate the wheels before the characteris-
tic tire wear pattern becomes visible
(shoulder wear on front wheels and tread
center wear on rear wheels).
Thoroughly clean the inner side of the
wheels after each rotation. Check and en-
sure proper tire inflation pressure.Warning!
G
Rotate front and rear wheels only if they are
of the same size.
!If your vehicle is equipped with a tire in-
flation pressure monitor*, electronic
components are located on the wheel.
To prevent damage or incorrect instal-
lation, have the tires changed at an au-
thorized Mercedes-Benz Center.Warning!
G
Have the tightening torque checked after
changing a wheel. Wheels could become
loose if not tightened with a torque of
96 ft.lb. (130 Nm).
Use only genuine Mercedes-Benz wheel
bolts specified for your vehicle's rims.

275 Operation
Maintenance
Maintenance
Flexible Service System PLUS (FSS PLUS)
We strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS PLUS
(Flexible Service System PLUS).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS PLUS may result in vehicle dam-
age not covered by the Mercedes-Benz
Limited Warranty.
FSS PLUS will notify you when your next
service is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):Service A in XXXX miles (km)
Service A in XX days
Service A in X day Service A due now!
The type of service due is indicated in the
speedometer display field:
from
Service A(Minor service)
toService H(Major service)
Clearing the service indicator
You can clear the service indicator
Press the jbutton on the multi-
function steering wheel.iThe additional + after the type of ser-
vice indicates the degree of wear of the
brake pads.
The brake pads may reach their wear
limit in the time period up to the next
service interval.
Have the brake pads checked and, if
necessary, replaced by an authorized
Mercedes-Benz Center during your
next service appointment.iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short distance trips will
lengthen the interval between services.