airbag MERCEDES-BENZ E320 2003 W211 Owner's Manual

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey.......... 30
Unlocking with KEYLESS-GO* ......... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts.................. 40
Starting the engine ......................... 43
Switching on headlamps ................. 46
Turn signals and high beam ............ 46
Windshield wipers ........................... 47Problems while driving.................... 48
Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off the engine ..................... 51
Safety and Security........................... 55
Occupant safety ................................... 56
Airbags ........................................... 57
Seat belts ....................................... 61
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 71
Panic alarm .......................................... 72
Activating........................................ 72
Deactivating.................................... 72
Driving safety systems ......................... 73
ABS ................................................. 73
BAS ................................................. 74
ESP ................................................. 75
The SBC brake system .................... 77
Anti-theft systems ................................ 81
Immobilizer ..................................... 81
Anti-theft alarm system .................. 82
Tow-away alarm .............................. 82

25 At a glance
Center console
Center console
Upper part
Item
Page
1
Automatic climate control*
172
2
Audio system, see sepa-
rate operating instructions
3
Seat heater*, front passen-
ger side
107
4
Rear window sunshade*
160
5
Central locking switch
100
6
Opening/closing button
for storage tray or CD
changer*, see separate op-
erating instructions
227
7
Rear seat head restraints
switch, folding down
104
Item
Page
8
Electronic Stability Pro-
gram (ESP) control switch
76
9
Seat heater*, driver’s side
107
10
Hazard warning flasher
switch
115
11
PASSENGER AIRBAG OFF
warning lamp
67

34 Getting startedAdjusting
AdjustingSeatsWarning!
G
All seat, head restraint, steering wheel, and
rear view mirror adjustments, as well as fas-
tening of seat belts, must be done before
the vehicle is put into motion.Warning!
G
Do not adjust the driver’s seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never ride in a moving vehicle with the seat
back reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck. That could cause se-
rious or fatal injuries. The seat back and seat
belts provide the best restraint when the
wearer is in an upright position and belts are
properly positioned on the body.
Your seat must be adjusted so that you can
correctly fasten your seat belt (
page 40).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.
Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO* (if so equipped) with
you, and lock your vehicle.
The power seats can also be operated with
the driver’s or passenger door open. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause serious personal injury.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle’s
seat belt, fully in accordance with the child
seat manufacturer’s instructions.

40 Getting startedDriving
Driving
Fastening the seat belts
Warning!
G
Do not lay any objects in the driver’s foot-
well. Be careful that floor mats or carpets in
the driver’s footwell have sufficient clear-
ance for the pedals.
During sudden driving or braking maneuvers
the objects could get between the pedals.
You could then no longer brake or acceler-
ate.
Warning!
G
Always fasten your seat belt before driving
off. Always make sure your passengers are
properly restrained, even those sitting in the
rear and pregnant women.
Failure to wear and properly fasten and po-
sition your seat belt greatly increases your
risk of injuries and their likely severity in an
accident. You and your passenger should al-
ways wear seat belts.
If you are ever in an accident, your injuries
can be considerably more severe without
your seat belt properly buckled. Without
your seat belt buckled, you are much more
likely to hit the interior of the vehicle or be
ejected from it. You can be seriously injured
or killed.
In the same crash, the possibility of injury or
death is lessened if you are wearing your
seat belt. The airbags can only protect as ex-
pected if the occupants are using their seat
belts (
page 61).
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.

56 Safety and SecurityOccupant safety
Occupant safetyIn this section you will learn the most im-
portant facts about the restraint systems
of the vehicle.
The restraint systems are

Seat belts


Emergency tensioning device


Airbags


Child seats


Child seat recognition
As independent systems their protective
effects work in conjunction with each oth-
er.The 1 warning lamp in the instrument
cluster lights up for about 4 seconds when
you turn the key in the starter switch to
position1 or2 or press the KEYLESS-GO*
(if so equipped) start/stop button once or
twice. It goes out when you start the en-
gine. This shows that the restraint systems
are operational.
If the lamp does not come on at all or if it
fails to extinguish after approximately
4 seconds or if it comes on thereafter, a
malfunction in the system has been de-
tected.
More information can be found in the
"Practical hints" section (
page 290).
iFor information on infants and children
traveling with you in the vehicle and re-
straint systems for infants and chil-
dren, see “Children in the vehicle”
(page 65).
Warning!
G
In the event that the SRS malfunction indica-
tor lamp lights up during driving or does not
come at all, the SRS may not be operational.
For your safety, we strongly recommend
that you visit an authorized Mercedes-Benz
Center immediately to have the system
checked; otherwise the SRS may not be ac-
tivated when needed in an accident, which
could result in serious or fatal injury, or it
might deploy unexpectedly and unnecessar-
ily which could also result in injury.
Improper work on the restraint systems, in-
cluding incorrect installation and removal,
can lead to possible injury through an unin-
tended activation of the SRS.
In addition, through improper work there is
a risk of rendering the SRS inoperative or
causing unintended airbag deployment.
Work on the SRS must therefore only be per-
formed by an authorized Mercedes-Benz
Center.

57 Safety and Security
Occupant safety
AirbagsWarning!
G
Airbags are designed to reduce the potential
of injury in certain frontal (front airbags) im-
pacts, or side (side impact and head protec-
tion window curtain airbags) impacts which
may cause significant injuries. However, no
system available today can totally eliminate
injuries and fatalities.
The activation of the SRS temporarily releas-
es a small amount of dust from the airbags.
This dust, however, is neither injurious to
your health, nor does it indicate a fire in the
vehicle. The dust might cause some tempo-
rary breathing difficulty for people with asth-
ma or other breathing trouble. To avoid this,
you may wish to get out of the vehicle as
soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the airbag inflates, then get
fresh air by opening a window or door.
Warning!
G
To reduce the risk of injury when the front
airbags inflate, it is very important for the
driver and front passenger to always be in a
properly seated position and to wear your
seat belt.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the backrest. Fasten
your seat belt and ensure that it is properly
positioned on your body.
Since the airbag inflates with considerable
speed and force, a proper seating and hands
on steering wheel position will help to keep
you at a safe distance from the airbag. Oc-
cupants who are unbelted, out of position or
too close to the airbag can be seriously in-
jured by an airbag as it inflates with great
force in the blink of an eye:

Sit properly belted in an upright position
with your back against the backrest.


Adjust the driver seat as far as possible
rearward, still permitting proper opera-
tion of vehicle controls. The distance
from the center of the driver’s breast-
bone to the center of the airbag cover on
the steering wheel must be at least ten
inches (25 cm) or more. You should be
able to accomplish this by a combina-
tion of adjustments to the seat and
steering wheel. If you have any prob-
lems, please see your authorized
Mercedes-Benz Center.


Do not lean with your head or chest
close to the steering wheel or dash-
board.


Keep hands on the outside of steering
wheel rim. Placing hands and arms in-
side the rim can increase the risk and
potential severity of hand/arm injury
when driver front airbag inflates.


Adjust the front passenger seat as far as
possible rearward from the dashboard
when the seat is occupied.

58 Safety and SecurityOccupant safety

Occupants, especially children, should
never lean their heads in the area of the
door where the side airbag inflates. This
could result in serious injuries or death
should the airbag be triggered. Always
sit upright, properly use the seat belts
and appropriate size infant or child re-
straint system.


Children 12 years old and under must
never ride in the front seat, except in a
Mercedes-Benz authorized
BabySmart
TM compatible child seat,
which operates with the BabySmart
TM
system installed in the vehicle to deacti-
vate the passenger front airbag when it
is properly installed. Otherwise they will
be struck by the airbag when it inflates
in a crash. If this happens, serious or fa-
tal injury will result.
Failure to follow these instructions can re-
sult in severe injuries to you or other occu-
pants.
If you sell your vehicle you are responsible
to make the buyer aware of these points. Be
sure to give the buyer this Operator’s Manu-
al.
Warning!
G
Accident research shows that the safest
place for children in an automobile is in the
rear seat. Should you choose to place a child
12 years old or under in the front passenger
seat of your vehicle, you must properly use
a BabySmart
TM child restraint which will
turn off the passenger front airbag. BabyS-
mart
TM will not, however, turn off any side
impact airbag.
It should be noted that with respect to both
front and rear side impact airbags there is a
possibility for a side airbag related injury if
occupants, especially children, are not prop-
erly seated or restrained when next to a side
airbag which needs to deploy rapidly in a
side impact in order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1) Occupants, especially children, should
never place their bodies or lean their
heads in the area of the door where the
side airbag inflates. This could
result in serious injuries or death should
the side airbag be activated.
(2) Always sit upright, properly use the seat
belts and use an appropriately sized in-
fant or child restraint system for all chil-
dren 12 years old or under.
(3) Always wear seat belts properly.
If you believe that, even with the use of
these guidelines, it would be safer for your
rear seat occupants to have the rear mount-
ed side airbags deactivated, then deactiva-
tion can be accomplished upon your written
request to do so at your authorized Mer-
cedes-Benz Center at an additional cost.
Please contact your local authorized
Mercedes-Benz Center or call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.

59 Safety and Security
Occupant safety
Safety guidelines for the seat belt,
emergency tensioning device and
airbag
iAirbags are designed to activate only in
certain frontal impacts (front air bags),
side impacts (side impact and head
protection window curtain airbags)
which exceed preset thresholds and in
rollovers (head protection window cur-
tain airbags). Only during these events
will they provide their supplemental
protection.
The driver and passengers should al-
ways wear their seat belts. Otherwise it
is not possible for airbags to provide
their supplemental protection.
In case of other types of impacts and
impacts below air bag deployment
thresholds, airbags will not be activat-
ed. The driver and passenger will then
be protected to the extent possible by
a properly fastened seat belt. A proper-
ly fastened seat belt is also needed to
provide the best possible protection in
a rollover.
We caution you not to rely on the pres-
ence of the airbags in order to avoid
wearing your seat belt.
Your vehicle was originally equipped
with airbags that are designed to acti-
vate in certain impacts exceeding a
preset threshold to reduce the poten-
tial and severity of injury. It is important
to your safety and that of your passen-
gers that you replace deployed airbags
and repair any malfunctioning airbags
to ensure that the vehicle will continue
to provide supplemental crash protec-
tion for occupants.
Warning!
G


Damaged seat belts or belts that were
highly stressed in an accident must be
replaced and their anchoring points
must also be checked. Use only belts in-
stalled or supplied by an authorized
Mercedes-Benz Center.


Airbags and ETDs are designed to func-
tion on a one-time-only basis. An airbag

60 Safety and SecurityOccupant safety
When you sell your vehicle we strongly
urge you to give notice to the subsequent
owner that it is equipped with an SRS by
alerting them to the applicable section in
the Operator’s Manual.
Front airbags
1Driver airbag
2Passenger airbag
Driver and passenger airbags are de-
ployed:

in the event of a frontal impact


if impact exceeds a preset deployment
threshold
or emergency tensioning device (ETD)
that was activated must be replaced.


No modifications of any kind may be
made to any components or wiring of
the SRS. This includes changing or re-
moving any component or part of the
SRS, the installation of additional trim
material, badges etc. over the steering
wheel hub, front passenger airbag cov-
er, door trim panels, or door frame
trims, and installation of additional elec-
trical/electronic equipment on or near
SRS components and wiring. Keep area
between airbags and occupants free
from objects (e.g. packages, purses,
umbrellas, etc.).


Do not pass belts over sharp edges.
They could tear.


Do not make any modification that could
change the effectiveness of the belts.


Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may turn into projec-
tiles and cause head and other injuries
when curtain airbag is deployed.


An airbag system component within the
steering wheel gets hot after the airbag
has inflated. Do not touch.


Improper work on the system, including
incorrect installation and removal, can
lead to possible injury through an unin-
tended activation of the SRS.


In addition, through improper work
there is a risk of rendering the SRS inop-
erative or causing unintended airbag de-
ployment. Work on the SRS must
therefore only be performed by an au-
thorized Mercedes-Benz Center.


For your protection and the protection
of others, when scrapping the airbag
unit or emergency tensioning device,
our safety instructions must be fol-
lowed. These instructions are available
from your authorized Mercedes-Benz
Center.


Given the considerable deployment
speed and the textile structure of the
airbags, there is the possibility of abra-
sions or other injuries resulting from air-
bag deployment.

61 Safety and Security
Occupant safety


independently of the side impact air-
bags
The airbags will not deploy in impacts
which do not exceed the system’s deploy-
ment thresholds. You will then be protect-
ed by the fastened seat belts.
The front passenger airbag will only be de-
ployed if:


the front passenger seat is occupied


the PASSENGER AIRBAG OFF indicator
lamp in the center console is not lit
(page 67)Side impact airbags, window curtain
airbags
1Side impact airbags
2Window curtain airbag
The side impact airbags and window cur-
tain airbags are deployed:


on the impacted side of the vehicle


in impacts exceeding a preset deploy-
ment threshold


independently of the front airbags
The front passenger side airbag will only
deploy if the system senses that the front
passenger seat is occupied.The side impact airbags are not deployed
in impacts which do not exceed the sys-
tem’s deployment threshold.
Seat belts
The seat belt nonusage warning lamp <
in the instrument cluster lights up and a
warning sounds for a short time when you
turn the key in the starter switch to
position2 or press the KEYLESS-GO* (if so
equipped) start/stop button twice and the
drivers seat belt is not fastened.
After starting the engine the seat belt non-
usage warning lamp blinks for a brief peri-
od to remind the driver and passengers to
fasten the seat belts.
The use of seat belts and infant and child
restraint systems is required by law in
most states and all Canadian provinces.
Even where this is not the case, all vehicle
occupants should have their seat belts fas-
tened whenever the vehicle is in motion.
!Do not place objects heavier than 20
lbs (9 kg) on the front passenger seat.
This could cause the front or side im-
pact airbag on the front passenger side
to deploy in a crash which exceeds the
system's deployment threshold.