service interval MERCEDES-BENZ E320 2003 W211 Owner's Manual

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Center for service.
The service advisor will record each ser-
vice in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Cus-
tomer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the "Change of Address Notice"
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MER-Cedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Car" found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.

275 Operation
Maintenance
Maintenance
Flexible Service System PLUS (FSS PLUS)
We strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS PLUS
(Flexible Service System PLUS).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS PLUS may result in vehicle dam-
age not covered by the Mercedes-Benz
Limited Warranty.
FSS PLUS will notify you when your next
service is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):Service A in XXXX miles (km)
Service A in XX days
Service A in X day Service A due now!
The type of service due is indicated in the
speedometer display field:
from
Service A(Minor service)
toService H(Major service)
Clearing the service indicator
You can clear the service indicator
Press the jbutton on the multi-
function steering wheel.iThe additional + after the type of ser-
vice indicates the degree of wear of the
brake pads.
The brake pads may reach their wear
limit in the time period up to the next
service interval.
Have the brake pads checked and, if
necessary, replaced by an authorized
Mercedes-Benz Center during your
next service appointment.iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short distance trips will
lengthen the interval between services.

277 Operation
Maintenance
The
SERVICE MENU
appears in the multi-
function display.

Select the
CONFIRMATION
menu with the
+ or - button.

Press the ÿ button.
The service indicator now displays the CONFIRMATION
menu.
The selection marker is on
CONFIRM
.

Press the ÿbutton.
The service indicator now displays the CONFIRM
menu.The selection maker is on
STANDARD
OIL
.

Press the ÿ button.
The words
SERVICE CONFIRMED
appear
in the multifunction display.
The service indicator is reset.

Press buttonè on the multifunction
steering wheel until the standard dis-
play appears in the multifunction dis-
play.FSS PLUS now recalculates the values.
You cannot call up the service display or
the service menu during this time.
iIf the service indicator was inadvertent-
ly reset, have an authorized
Mercedes-Benz Center correct it.
Only reset if the proper service has
been performed. Resetting the system
without proper service as called for by
the FSS PLUS will cause the FSS PLUS
to incorrectly determine the next ser-
vice interval which will result in engine
damage not covered by the
Mercedes-Benz Limited Warranty.

305 Practical hints
What to do if …
2
Brake wear
Visit workshop!
The brake pads have reached their wear
limit.

Brake pad thickness must be visually
inspected at the intervals specified in
the Service Booklet.

Have the brake pads replaced as
soon as possible.
T
Brake malfunction
Stop vehicle
The SBC brake system is in the limp-home
(emergency operation) mode. Consider-
ably greater brake pedal force is required
and the stopping distance is increased.
Do not exceed a speed of 55 mph
(90 km/h).

Do not drive any further.

Significantly greater force must be
applied to the brake pedal.

Call for roadside assistance.
Except Canada:;Canada only:3
Reduced braking effect
Start engine!
Increased braking dis-
tance
Start engine!
The battery has insufficient voltage and
cannot supply sufficient power to the SBC
brake system.

Start the engine.
The message disappears when suffi-
cient voltage is available
Display
Possible cause
Suggested solution

308 Practical hintsWhat to do if …reservoir can result in spilling brake fluid on
hot engine parts and the brake fluid catch-
ing fire. You can be seriously burned.iIf you find that the brake fluid in the
brake fluid reservoir has fallen to the
minimum mark or below, have the
brake system checked for brake pad
thickness and leaks.!Brake pad thickness must be visually
inspected at the intervals specified in
the Service Booklet.

370 Technical dataFuels, coolants, lubricants etc.Damage or malfunctions resulting from
poor fuel quality or from blending specific
fuel additives are not covered by the
Mercedes-Benz Limited Warranty.Coolants
The engine coolant is a mixture of water
and anticorrosion / antifreeze, which pro-
vides:

Corrosion protection


Freeze protection


Boiling protection (by increasing the
boiling point)
The cooling system was filled at the factory
with a coolant providing freeze protection
to approximately -22°F (-30°C) and corro-
sion protection.If the antifreeze mixture is effective to
-22°F (-30°C), the boiling point of the cool-
ant in the pressurized cooling system is
reached at approximately 266°F (130°C).
The coolant solution must be used
year-round to provide the necessary corro-
sion protection and increase boil-over pro-
tection. You should have it replaced every
15 years or 150 000 miles (250 000 km),
whichever comes first.
Coolant system design and coolant used
stipulate the replacement interval. The
above replacement interval is only applica-
ble if MB 325.0 anticorrosion/antifreeze
solution or other Mercedes-Benz approved
products of equal specification (see Facto-
ry Approved Service Products pamphlet)
are used to renew the coolant concentra-
tion or bring it back up to the proper level. To provide important corrosion protection,
the solution must be at least 45% anticor-
rosion/antifreeze [equivalent to freeze
protection to approx. - 22°F (-30°C)]. If
you use a solution that is more than 55%
anticorrosion/antifreeze [freeze protec-
tion to approx. - 49°F (-45°C)], the engine
temperature will increase due to the lower
heat transfer capability of the solution.
Therefore, do not use more than this
amount of anticorrosion/antifreeze.