ECU MERCEDES-BENZ E320 2003 W211 Owner's Manual

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey.......... 30
Unlocking with KEYLESS-GO* ......... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts.................. 40
Starting the engine ......................... 43
Switching on headlamps ................. 46
Turn signals and high beam ............ 46
Windshield wipers ........................... 47Problems while driving.................... 48
Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off the engine ..................... 51
Safety and Security........................... 55
Occupant safety ................................... 56
Airbags ........................................... 57
Seat belts ....................................... 61
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 71
Panic alarm .......................................... 72
Activating........................................ 72
Deactivating.................................... 72
Driving safety systems ......................... 73
ABS ................................................. 73
BAS ................................................. 74
ESP ................................................. 75
The SBC brake system .................... 77
Anti-theft systems ................................ 81
Immobilizer ..................................... 81
Anti-theft alarm system .................. 82
Tow-away alarm .............................. 82

14 IntroductionWhere to find it
Where to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. For you to
find information quickly each section has
its own reference color:At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
Here you will find descriptions of the safety
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the "Getting
started" section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:

this Operator’s Manual


the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.

34 Getting startedAdjusting
AdjustingSeatsWarning!
G
All seat, head restraint, steering wheel, and
rear view mirror adjustments, as well as fas-
tening of seat belts, must be done before
the vehicle is put into motion.Warning!
G
Do not adjust the driver’s seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never ride in a moving vehicle with the seat
back reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck. That could cause se-
rious or fatal injuries. The seat back and seat
belts provide the best restraint when the
wearer is in an upright position and belts are
properly positioned on the body.
Your seat must be adjusted so that you can
correctly fasten your seat belt (
page 40).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.
Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO* (if so equipped) with
you, and lock your vehicle.
The power seats can also be operated with
the driver’s or passenger door open. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause serious personal injury.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle’s
seat belt, fully in accordance with the child
seat manufacturer’s instructions.

35 Getting started
Adjusting
Seat adjustment
The seat adjustment switches are located
in each door.
1Seat fore and aft adjustment
2Seat height
3Seat cushion tilt
4Backrest tilt
5Head restraint height
Turn the key in the starter switch to
position1or2.
or

Press the KEYLESS GO* start/stop
button once or twice.
or

Open the driver’s or passenger door.
Seat height

Press the switch up or down in the di-
rection of arrow2.
Seat fore and aft adjustment

Press the switch forward or backward
in the direction of arrow1.
Adjust to a comfortable seating posi-
tion that still allows you to reach the
accelerator / brake pedal safely. The
position should be as far to the rear as
possible, consistent with ability to
properly operate controls.
Infants and small children must be seated in
an appropriate infant or child restraint sys-
tem, which is properly secured with the ve-
hicle’s seat belt, fully in accordance with the
child seat manufacturer’s instructions.
A child’s risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and
the child is not properly secured in the child
restraint.
iWhen moving the seat, be sure that
there are no items in the footwell or be-
hind the seats. Otherwise you could
damage the seats.

41 Getting started
Driving
1Retractor
2Latch plate
3Buckle
4Release button
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle’s
seat belt, fully in accordance with the child
seat manufacturer’s instructions.
A child’s risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and
the child is not properly secured in the child
restraint.Warning!
G
Never let more people ride in the vehicle
than there are seat belts available. Be sure
everyone riding in the vehicle is correctly re-
strained with a separate seat belt.
Warning!
G
Never ride in a moving vehicle with the back-
rest reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck. That could cause se-
rious or even fatal injuries. The backrest and
seat belt provide the best restraint when the
wearer is in an upright position and the belt
is properly positioned on the body.Warning!
G
Read and observe the additional warning no-
tices printed in the “Safety and security”
section (
page 61).

55 Safety and Security
Occupant safety
Panic alarm
Driving safety systems
Anti-theft systems

56 Safety and SecurityOccupant safety
Occupant safetyIn this section you will learn the most im-
portant facts about the restraint systems
of the vehicle.
The restraint systems are

Seat belts


Emergency tensioning device


Airbags


Child seats


Child seat recognition
As independent systems their protective
effects work in conjunction with each oth-
er.The 1 warning lamp in the instrument
cluster lights up for about 4 seconds when
you turn the key in the starter switch to
position1 or2 or press the KEYLESS-GO*
(if so equipped) start/stop button once or
twice. It goes out when you start the en-
gine. This shows that the restraint systems
are operational.
If the lamp does not come on at all or if it
fails to extinguish after approximately
4 seconds or if it comes on thereafter, a
malfunction in the system has been de-
tected.
More information can be found in the
"Practical hints" section (
page 290).
iFor information on infants and children
traveling with you in the vehicle and re-
straint systems for infants and chil-
dren, see “Children in the vehicle”
(page 65).
Warning!
G
In the event that the SRS malfunction indica-
tor lamp lights up during driving or does not
come at all, the SRS may not be operational.
For your safety, we strongly recommend
that you visit an authorized Mercedes-Benz
Center immediately to have the system
checked; otherwise the SRS may not be ac-
tivated when needed in an accident, which
could result in serious or fatal injury, or it
might deploy unexpectedly and unnecessar-
ily which could also result in injury.
Improper work on the restraint systems, in-
cluding incorrect installation and removal,
can lead to possible injury through an unin-
tended activation of the SRS.
In addition, through improper work there is
a risk of rendering the SRS inoperative or
causing unintended airbag deployment.
Work on the SRS must therefore only be per-
formed by an authorized Mercedes-Benz
Center.

57 Safety and Security
Occupant safety
AirbagsWarning!
G
Airbags are designed to reduce the potential
of injury in certain frontal (front airbags) im-
pacts, or side (side impact and head protec-
tion window curtain airbags) impacts which
may cause significant injuries. However, no
system available today can totally eliminate
injuries and fatalities.
The activation of the SRS temporarily releas-
es a small amount of dust from the airbags.
This dust, however, is neither injurious to
your health, nor does it indicate a fire in the
vehicle. The dust might cause some tempo-
rary breathing difficulty for people with asth-
ma or other breathing trouble. To avoid this,
you may wish to get out of the vehicle as
soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the airbag inflates, then get
fresh air by opening a window or door.
Warning!
G
To reduce the risk of injury when the front
airbags inflate, it is very important for the
driver and front passenger to always be in a
properly seated position and to wear your
seat belt.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the backrest. Fasten
your seat belt and ensure that it is properly
positioned on your body.
Since the airbag inflates with considerable
speed and force, a proper seating and hands
on steering wheel position will help to keep
you at a safe distance from the airbag. Oc-
cupants who are unbelted, out of position or
too close to the airbag can be seriously in-
jured by an airbag as it inflates with great
force in the blink of an eye:

Sit properly belted in an upright position
with your back against the backrest.


Adjust the driver seat as far as possible
rearward, still permitting proper opera-
tion of vehicle controls. The distance
from the center of the driver’s breast-
bone to the center of the airbag cover on
the steering wheel must be at least ten
inches (25 cm) or more. You should be
able to accomplish this by a combina-
tion of adjustments to the seat and
steering wheel. If you have any prob-
lems, please see your authorized
Mercedes-Benz Center.


Do not lean with your head or chest
close to the steering wheel or dash-
board.


Keep hands on the outside of steering
wheel rim. Placing hands and arms in-
side the rim can increase the risk and
potential severity of hand/arm injury
when driver front airbag inflates.


Adjust the front passenger seat as far as
possible rearward from the dashboard
when the seat is occupied.

58 Safety and SecurityOccupant safety

Occupants, especially children, should
never lean their heads in the area of the
door where the side airbag inflates. This
could result in serious injuries or death
should the airbag be triggered. Always
sit upright, properly use the seat belts
and appropriate size infant or child re-
straint system.


Children 12 years old and under must
never ride in the front seat, except in a
Mercedes-Benz authorized
BabySmart
TM compatible child seat,
which operates with the BabySmart
TM
system installed in the vehicle to deacti-
vate the passenger front airbag when it
is properly installed. Otherwise they will
be struck by the airbag when it inflates
in a crash. If this happens, serious or fa-
tal injury will result.
Failure to follow these instructions can re-
sult in severe injuries to you or other occu-
pants.
If you sell your vehicle you are responsible
to make the buyer aware of these points. Be
sure to give the buyer this Operator’s Manu-
al.
Warning!
G
Accident research shows that the safest
place for children in an automobile is in the
rear seat. Should you choose to place a child
12 years old or under in the front passenger
seat of your vehicle, you must properly use
a BabySmart
TM child restraint which will
turn off the passenger front airbag. BabyS-
mart
TM will not, however, turn off any side
impact airbag.
It should be noted that with respect to both
front and rear side impact airbags there is a
possibility for a side airbag related injury if
occupants, especially children, are not prop-
erly seated or restrained when next to a side
airbag which needs to deploy rapidly in a
side impact in order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1) Occupants, especially children, should
never place their bodies or lean their
heads in the area of the door where the
side airbag inflates. This could
result in serious injuries or death should
the side airbag be activated.
(2) Always sit upright, properly use the seat
belts and use an appropriately sized in-
fant or child restraint system for all chil-
dren 12 years old or under.
(3) Always wear seat belts properly.
If you believe that, even with the use of
these guidelines, it would be safer for your
rear seat occupants to have the rear mount-
ed side airbags deactivated, then deactiva-
tion can be accomplished upon your written
request to do so at your authorized Mer-
cedes-Benz Center at an additional cost.
Please contact your local authorized
Mercedes-Benz Center or call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.

59 Safety and Security
Occupant safety
Safety guidelines for the seat belt,
emergency tensioning device and
airbag
iAirbags are designed to activate only in
certain frontal impacts (front air bags),
side impacts (side impact and head
protection window curtain airbags)
which exceed preset thresholds and in
rollovers (head protection window cur-
tain airbags). Only during these events
will they provide their supplemental
protection.
The driver and passengers should al-
ways wear their seat belts. Otherwise it
is not possible for airbags to provide
their supplemental protection.
In case of other types of impacts and
impacts below air bag deployment
thresholds, airbags will not be activat-
ed. The driver and passenger will then
be protected to the extent possible by
a properly fastened seat belt. A proper-
ly fastened seat belt is also needed to
provide the best possible protection in
a rollover.
We caution you not to rely on the pres-
ence of the airbags in order to avoid
wearing your seat belt.
Your vehicle was originally equipped
with airbags that are designed to acti-
vate in certain impacts exceeding a
preset threshold to reduce the poten-
tial and severity of injury. It is important
to your safety and that of your passen-
gers that you replace deployed airbags
and repair any malfunctioning airbags
to ensure that the vehicle will continue
to provide supplemental crash protec-
tion for occupants.
Warning!
G


Damaged seat belts or belts that were
highly stressed in an accident must be
replaced and their anchoring points
must also be checked. Use only belts in-
stalled or supplied by an authorized
Mercedes-Benz Center.


Airbags and ETDs are designed to func-
tion on a one-time-only basis. An airbag