service reset MERCEDES-BENZ E320 2003 W211 Owner's Manual

ContentsTires and wheels ................................ 268
Important guidelines .................... 268
Life of tire ..................................... 269
Direction of rotation ..................... 269
Checking tire inflation pressure ... 269
Rotating wheels............................ 272
Winter driving..................................... 273
Winter tires................................... 273
Block heater (Canada only) .......... 274
Snow chains ................................. 274
Maintenance ...................................... 275
Flexible Service System PLUS (FSS
PLUS) ........................................... 275
Clearing the service indicator....... 275
Service term exceeded................. 276
Calling up the service indicator .... 276
Resetting the service indicator ..... 276
Setting the date for special works 278
Calling up the service data
information ................................... 279
Vehicle care ....................................... 280
Cleaning and care of vehicle ........ 280
Practical hints.................................. 287
What to do if … .................................. 288
Lamps in instrument cluster ........ 288
Lamp in center console ................ 294
Messages in the display ............... 295
Where will I find ...? ........................... 324
First aid kit ................................... 324
Spare wheel ................................. 324
Luggage box ................................. 325
Vehicle tool kit ............................. 326
Unlocking/locking in an emergency .. 327
Unlocking the vehicle ................... 327
Locking the vehicle ...................... 328
Changing batteries ....................... 328
Fuel filler flap emergency release 329
Manually unlocking the
transmission selector lever .......... 330
Opening/closing in an emergency..... 331
Sliding/pop-up roof* or
panorama sliding/pop-up roof* ... 331Replacing bulbs ................................. 332
Bulbs ............................................ 332
Replacing bulbs for front lamps ... 334
Replacing bulbs for rear lamps .... 336
Replacing wiper blades ...................... 337
Replacing wiper blades ................ 337
Flat tire .............................................. 338
Preparing the vehicle ................... 338
Mounting the spare wheel ........... 338
Batteries ............................................ 343
Disconnecting the battery............ 344
Removing the battery................... 344
Charging and reinstalling the
battery ......................................... 344
Reconnecting the batteries .......... 345
Jump starting ..................................... 346
Towing the vehicle ............................. 348
Towing the vehicle ....................... 348
Installing towing eye bolt ............. 350
Fuses ................................................. 352
Fuse box in passenger
compartment ............................... 352

241 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use, and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.

276 OperationMaintenance
The service indicator is cleared and the
standard display appears in the multi-
function display.
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:Service A exceeded by XXXXX miles (km)
Service A exceeded by XXX days
Service A exceeded by X day An authorized Mercedes-Benz Center will
reset the service indicator following a com-
pleted service.
Calling up the service indicator
Switch the ignition on.
The standard display of the control sys-
tem appears (
page 121).

Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.
Resetting the service indicator
In the event that a service on your vehicle
is not carried out by an authorized
Mercedes-Benz Center, you can reset the
service indicator yourself.
Switch the ignition on.
The standard display of the control sys-
tem appears (
page 121).

Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.

Press the reset knob (
page 22) for
about five seconds.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service dead-
line, you will need to subtract these
days from the days shown in the ser-
vice indicator.
Do not confuse the service indicator
with the engine oil level indicator :.

277 Operation
Maintenance
The
SERVICE MENU
appears in the multi-
function display.

Select the
CONFIRMATION
menu with the
+ or - button.

Press the ÿ button.
The service indicator now displays the CONFIRMATION
menu.
The selection marker is on
CONFIRM
.

Press the ÿbutton.
The service indicator now displays the CONFIRM
menu.The selection maker is on
STANDARD
OIL
.

Press the ÿ button.
The words
SERVICE CONFIRMED
appear
in the multifunction display.
The service indicator is reset.

Press buttonè on the multifunction
steering wheel until the standard dis-
play appears in the multifunction dis-
play.FSS PLUS now recalculates the values.
You cannot call up the service display or
the service menu during this time.
iIf the service indicator was inadvertent-
ly reset, have an authorized
Mercedes-Benz Center correct it.
Only reset if the proper service has
been performed. Resetting the system
without proper service as called for by
the FSS PLUS will cause the FSS PLUS
to incorrectly determine the next ser-
vice interval which will result in engine
damage not covered by the
Mercedes-Benz Limited Warranty.

278 OperationMaintenanceSetting the date for special works
You can enter appointments for exhaust
gas analysis and general inspection over
FSS PLUS.
Switch ignition on.
The standard display of the control sys-
tem appears (
page 121).

Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.

Press the reset knob (
page 22) for
about five seconds.
The
SERVICE MENU
appears in the multi-
function display.

Select the
SPECIAL WORK
menu with the
+ or - button.

Press the ÿ button.The service indicator now displays the
SPECIAL WORK
menu.

Select the
EXH.-GAS ANALYSIS
or
GEN-
ERAL INSPECTION
menu with the +
or - button.

Press the ÿbutton.
The service indicator now displays the NEXT DUE DATE
menu.

Select the
MONTH a
nd
YEAR
with the
+ or - button.

Press buttonk orj on the mul-
tifunction steering wheel to set the
month and year.

Select
DATE CONFIRMED
with the +
or - button.

Press the ÿbutton.
The new date is set.

Press buttonè on the multifunction
steering wheel until the standard dis-
play appears in the multifunction dis-
play.
FSS PLUS now recalculates the values.
You cannot call up the service display or
the service menu during this time.

279 Operation
Maintenance
Calling up the service data information
FSS PLUS shows the service type (letters
A-H) in the multifunction display approxi-
mately one month before the service ap-
pointment is due in miles (distance
criterion) or in days (time criterion).
This service type is based on the service
items to be carried out. The service items
are described in the Service Booklet.
The service items to be carried out under
the corresponding service type can be dis-
played in the multifunction display.Calling up the service item menu

Switch ignition on.
The standard display of the control sys-
tem appears (
page 121).

Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.

Press the reset knob (
page 22) for
about five seconds.
The
SERVICE MENU
appears in the multi-
function display (page 121).

Select the
ITEMS
menu with the +
or - button.

Press the ÿ button.The service indicator now displays the
ITEMS
menu.

Press buttonè on the multifunction
steering wheel until the standard
display appears in the multifunction
display.iThe service items to be carried out are
shown in this menu.
Please refer to the Service Booklet for
a description of each service item.

385 Index
ESP 76
Exterior lamps 113
Hazard warning flasher 115
Headlamps 51
Immobilizer 81
Interior lighting delayed
switch-off 141
Rear window defroster 169, 180
Residual heat 171
Tow-away alarm 83
Deceleration
With Distronic* 200
Defogging
Windshield 166, 177
Defrosting 167, 178
Delayed switch-off
Interior lighting 141
Dialing
A number (telephone) 149
Difficulties
While driving see Problems while
driving 48
With starting 44
Digital speedometer 126
Discharged battery
Jump starting 346Display
Selecting 135, 136
Displays
Digital speedometer 126
Distronic* 199
Messages 264
Selecting 135
Service indicator 275
Showing malfunctions 130
Distance
Decreasing in Distronic* 205
Increasing in Distronic* 205
Warning function 205
Distance to empty (range)
Calling up 145
Distance warning function* 205
Activating 206
Deactivating 206
DTR* warning lamp 205
Intermittent warning sound 205
Symbol in multifunction display 129
Distronic* 197, 376
Activated 201
Activating 202
Calling up settings 128, 200
Cleaning sensors 283Cover 283
Cruise control lever 201
Deactivated 201
Deactivating 204
Deceleration 200
Decreasing distance 205
Displays in the speedometer dial 199
Distance warning function 205
Driving hints 206
Fine adjustment 203
Increasing distance 205
Intermittent signal tone 199
Menu 200
Messages in display 300
Resetting stored speed 203
Setting a higher speed 202
Setting a slower speed 203
Setting the current speed 202
Setting the following distance in
Distronic 204
Warning and indicator lamps 199
Door entry lamps 117
Door unlock
With Tele Aid* 241

387 Index
Exterior rear view mirrors
Adjusting 39
Parking position for 144
F
Fahrenheit
Setting temperature units 134
Fastening the seat belts 40
Fine adjustment
Cruise control 196
Distronic* 203
First aid kit 324
Flat tire 338
Spare wheel 338
Flexible Service System (FSS) 275, 377
Fog lamp, rear 114
Fog lamps, front 114
Messages in display 316
Replacing bulbs 332
Switching on 114
Front airbags 60
Front lamps 332
Messages in display 313
Replacing bulbs 334
Switching on 112
Front seat head restraints
Power seat 103Front seats
Heater* 107
FSS (Flexible Service System) 275, 377
Fuel 260
Premium unleaded gasoline 260
Fuel consumption statistics
After start 146
Since last reset 146
Fuel filler flap 259
Locking 259
Unlocking 259
Fuel reserve tank
Message in display 313, 323
Fuel tank
Filler flap 259
Fuels, coolants, lubricants etc. 366
Functions (control system) 125
Resetting 131
Fuse chart 353
Fuses 352
Fuse chart 353
Fuse extractor 353
Spare fuses 353G
Garage door opener 27, 243
Erasing in remote control 246
Integrated remote control 244
Rolling code programming 245
Gasoline see Fuel 260
Gear range 377
Automatic transmission 153
Limiting 153
Shifting into optimal 152
Gear range limit
Canceling 152
Gear selector lever
Position 154
Global
Locking 87
Locking with KEYLESS-GO* 91
Unlocking 87
Unlocking with KEYLESS-GO* 91
Global Positioning System (GPS) 377
Glove box 226
Closing 226
Opening 226
Good visibility 157
GPS 377
GPS see COMAND* 243

393 Index
Placing upright 104
Rear seats 103
Rear seats
Rear seat head restraints 103
Rear view mirror automatic antiglare 157
Rear view mirrors see Mirrors
Rear window
Blocking operation 71
Rear window defroster 169, 180
Rear window sunshade* 160, 161
Regular driving style 212
Remote controls
Integrated 244
SmartKey 86
SmartKey with KEYLESS-GO* 89
Remote door unlock
With Tele Aid* 241
Remote Vehicle Diagnostics 378
Removing
Ski sack 219
Replacing
Bulbs 332
Front lamp bulbs 334
Fuses 353
High beam bulb (Bi-Xenon* headlamps
only) 334License plate lamp bulbs 336
Rear lamp bulbs 333, 336
Wiper blades 337
Reporting
Safety defects 18
Reset knob in the instrument cluster 131
Resetting
All functions (control system) 131
All functions of a submenu 131
Fuel consumption 146
Service indicator (FSS) 276, 278,
279
Stored speed in Distronic* 203
Trip odometer 119
Residual heat utilization 171, 182
Residual ventilation 171, 182
Restraint system see Infant and child re-
straint systems 65
Rims and Tires 361
Roadside assistance 12
Rolling code programming 245
RON (Research Octane Number) 260,
379
Roof rack 216
S
SafetyOccupant 56
Safety belts see Seat belts 40
Safety defects
Reporting 18
Safety systems
Driving 73
Saving current speed 195
SBC 77
SBC brake system 379
Activation 78
Deactivation 79
Driving hints 79
Messages in display 305, 306
Self-check 79
Warning lamp 77
Seat belt force limiter 64
Seat belts 61
Fastening 40
Message in display 310
Proper use of 42, 63
Safety guidelines 59
Warning lamp 293
Seat cushion depth
Adjusting 105
Seats 102
Adjusting 34

394 Index
Easy entry/exit feature* 102
Heater* 107
Multicontour seat 104
Split rear bench seat 219
Ventilation 108
Securing cargo
Cargo tie-down rings 225
Selecting
Display 135
Selecting display 136
Selector lever
Lock 43
Position 151
Self-test
BabySmart
TM airbag deactivation
system 68
Tele Aid* 235
Service
Batteries 343
Calling up the service indicator 276
Overdue 276
When due 275
Service and warranty information 10
Service indicator 275
Clearing 275
Service System see FSS 275Setting
Convenience functions 132, 143
Cruise control 195
Daytime running lamp mode 139
Exterior rear view mirror parking
position 111
Higher speed in cruise control 196
Higher speed in Distronic* 202
Hours (clock) 137
Individual vehicle settings 130
Instrument lighting 118, 119
Interior lighting delayed
switch-off 141
Key dependent memory 144
Lamps and lighting (control
system) 138
Language, multifunction display 135
Locator lighting 139
Lower speed in cruise control 196
Lower speed in Distronic* 203
Miles/kilometers in
speedometer 134
Minutes (clock) 137, 138
Parking position for exterior rear view
mirrors 144
Slower speed in cruise control 196Slower speed in Distronic* 203
Speed in cruise control 196
Speed in Distronic* 202
Speedometer display mode 134
Temperature (interior) 165, 176
Temperature indicator 134
Tire inflation pressure 136
Units
Speedometer 134
Temperature 134
Tire inflation pressure 136
Vehicle level control 209
Settings
Calling up Distronic* 128, 200
Convenience functions 143
Factory, KEYLESS-GO* 91
Factory, SmartKey 87
Individual (SmartKey) 144
Lighting (control system) 138
Menus and submenus 123
Resetting all (control system) 131
Resetting in the submenu 131
Selective 87
Settings menu
Functions in 130
Individual vehicle settings 130