tailgate MERCEDES-BENZ E350 4MATIC 2011 W212 Owner's Manual

Emergency releaseFuel filler flap ................................. 164
Trunk ......................................... 90, 91
Vehicle ....................................... 85, 86
Emergency running mode
Automatic transmission .................162
Emergency spare wheel
Storage location ............................ 325
Stowing .......................................... 326
Emergency tensioning device
Function ........................................... 57
Safety guidelines ............................. 37
Emergency unlocking
Tailgate ............................................ 91
Emissions purification
Service and warranty information ....20
Engine
Irregular running ............................ 153
Starting problems ..........................153
Starting the engine with the key ....151
Starting with KEYLESS-GO .............151
Switching off .................................. 170
Warning lamp Check Engine ..........268
Engine electronics
Malfunction .................................... 153
Engine number .................................. 386
Engine oil Adding ........................................... 310
Checking the oil level ..................... 309
Display message ............................ 248
Lubricant additives ........................391
Notes about oil grades ................... 391
Temperature (on-board computer) . 221
Viscosity ........................................ 391
ESC (Electronic Stability Control)
see ESP ®

ESP ®
(Electronic Stability
Program) Activating/deactivating (AMG
vehicles) .......................................... 70
Activating/deactivating (except
AMG vehicles) .................................. 68
Activating/deactivating (on-
board computer) ............................ 228
AMG menu (on-board computer) ...221
Display message ............................ 235
ETS/4ETS ........................................ 68Important safety information ...........67
Warning lamp ................................. 265
ETS/4ETS (Electronic Traction
System) ................................................ 68
Exhaust check ................................... 172
Exhaust tail pipe (cleaning
instructions) ...................................... 318
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) .......................114
Out of position ............................... 114
Storing settings (memory
function) ........................................ 115
Storing the parking position ..........114
Exterior view ........................................ 26
F
First-aid kit ......................................... 323
Flat tire Changing a wheel/mounting the
spare wheel ................................... 331
MOExtended run-flat system .........337
Preparing the vehicle .....................326
Raising the vehicle .........................333
TIREFIT kit ...................................... 327
Floormat ............................................. 304
Folding bench seat (cargo
compartment) .................................... 108
Front fog lamp (display message) ... 244
Fuel Additives ........................................ 389
Notes ............................................. 388
Premium-grade unleaded gasoline . 388
Refueling ........................................ 162
Specifications ................................ 388
Troubleshooting ............................. 166
Fuel consumption
Current (on-board computer) .........220
Notes ............................................. 172
Fuel filler cap (display message) ..... 249
Fuel filler flap Emergency release ........................164
Opening/closing ............................ 164
Fuel filter (display message) ............ 249
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Steering wheel heatingIndicator lamp (Malfunction) ..........112
Steering wheel paddle shifters ........ 159
Stowage compartments Armrest (under) ............................. 275
Glove box ....................................... 274
Stowage space
Center console .............................. 275
Cup holders ................................... 288
Important safety information .........274
Stowage well
Trunk floor (under) .........................285
Submenu (on-board computer)
Convenience .................................. 232
Factory setting ............................... 233
Instrument cluster .........................229
Lights ............................................. 230
Standard display ............................ 220
Vehicle ........................................... 231
Summer opening
see Convenience opening feature
Sun visor ............................................ 289
Supplemental Restraint System see SRS
Surround lighting (on-board
computer) .......................................... 231
Suspension tuning ............................ 192
SETUP (on-board computer) ..........221
Switching off the alarm (ATA) ............ 74
T
Tachometer ........................................ 217
Tailgate Display message ............................ 259
Emergency unlocking .......................91
Limiting the opening angle ...............90
Tail lamps (Display message) ........... 244
Tank content Fuel gauge ....................................... 28
Technical data ................................... 384
E 350 ............................................. 393
E 350 4MATIC ................................ 394
E 350 BlueTEC ............................... 393
E 550 ............................................. 394
E 550 4MATIC ................................ 395
E 63 AMG ...................................... 395
Tires/wheels ................................. 374
TELEAID
Call priority .................................... 299
Display message ............................ 235
Downloading destinations
(COMAND) ..................................... 299
Emergency call .............................. 296
Important safety notes ..................295
Locating a stolen vehicle ...............300
MB info call button ........................298
Remote vehicle locking ..................300
Roadside Assistance button ..........297
Self-test ......................................... 295
System .......................................... 295
Vehicle remote unlocking ..............299
Telephone
Accepting a call ............................. 227
Display message ............................ 260
Menu (on-board computer) ............226
Number from the phone book ........ 227
Redialing ........................................ 227
Rejecting/ending a call .................227
Telephone compartment .................. 275
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 285
Temperature Coolant .......................................... 216
Coolant (on-board computer) ......... 221
Engine oil (on-board computer) ...... 221
Outside temperature ...................... 217
Setting ........................................... 139
Theft deterrent locking system
Immobilizer ...................................... 73
Through-loading ................................ 278
Through-loading feature ................... 278
Tilt/sliding sunroof Opening/closing .............................. 97
Resetting ......................................... 97
Timer (on-board computer) .............. 222
Tiredness assistant see ATTENTION ASSIST
TIREFIT kit .......................................... 327
Tire pressure Calling up (on-board computer) .....357
Checking manually ........................355
Display message ............................ 255
Maximum ....................................... 360
Notes ............................................. 353
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TrunkAutomatic opening ..................... 88, 89
Emergency release ....................90, 91
Locking separately ...........................90
Trunk/tailgate
Important safety guidelines .............86
Trunk lid
Display message ............................ 259
Turn signal (display message) ......... 243
Turn signals ....................................... 120
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................85
From inside the vehicle (central
unlocking button) ............................. 84
V
Vanity mirror Sun visor ........................................ 290
Vehicle
Data acquisition ............................... 24
Emergency unlocking ................. 85, 86
Equipment ....................................... 20
Exterior view .................................... 26
Individual settings (on-board
computer) ...................................... 229
Loading .......................................... 360
Lowering ........................................ 337
Maintenance .................................... 21
Parking up ..................................... 171
Raising ........................................... 333
Reporting problems .........................23
Towing away .................................. 343
Tow-starting ................................... 343
Transporting .................................. 345
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 385
Vehicle level ...................................... 191
Vehicle level (display message) ....... 250
Vehicle tool kit .................................. 324
Video (DVD) ........................................ 226
Video DVD (on-board computer) ...... 226
VIN ...................................................... 385
W
Warning and indicator lamps ABS ................................................ 265
Brakes ........................................... 263
Check Engine ................................. 268
Coolant .......................................... 269
ESP ®
.............................................. 265
ESP ®
OFF ....................................... 266
Fuel tank ........................................ 268
Overview .......................................... 29
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................43
Reserve fuel ................................... 268
Seat belt ........................................ 264
SPORT handling mode ...................266
SRS ................................................ 267
Tire pressure monitor ....................271
Warranty ............................................ 384
Wheel bolt tightening torque ........... 337
Wheel chock ...................................... 332
Wheels Changing/replacing .......................367
Changing a wheel .......................... 331
Checking ........................................ 351
Cleaning ......................................... 315
Guidelines to be observed .............351
Mounting a wheel .......................... 335
Removing a wheel ..........................334
Tightening torque ........................... 337
Wheel size/tire size .......................374
Window curtain air bag
Display message ............................ 237
Operation ......................................... 43
Windows
see Side windows
Windows (cleaning instructions) ..... 316
Windshield Defrosting ...................................... 141
Windshield washer fluid (display
message) ............................................ 260
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Exterior viewFunctionPage:Trunk lid/tailgateVehicle tool kit324;Rear window defroster142=Lights124?Fuel filler flap162ADefrosting the windshield141Cleaning the windows316BSliding sunroof95FunctionPageCExterior mirrors113DWindshield wipers127EOpening the hood308Engine oil309Coolant311FTowing343GTires and wheels350Flat tire32626Exterior viewAt a glance
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Door control panelFunctionPage:r45=
Stores settings for the seat,
exterior mirrors and
steering wheel115
;Adjusts the seat electrically104=&% Locks/unlocks
the doors84
?Opens the door84A7Zª\
Adjusts and folds the
exterior mirrors in/out
electrically113
BW Opens/closes the
side windows92
Cn Activates/
deactivates the override
feature for the side
windows in the rear
compartment64
Dp Opens/closes the
trunk lid/tailgate88
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iThe immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in
USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe trunk lid/tailgate
Rthe hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
iIf the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELEAID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
Ryou have subscribed to the mbrace/
TELEAID service.
Rthe mbrace/TELEAID service has been
activated properly.
Rthe required mobile phone, power supply
and GPS are available.
XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 15
seconds.
XTo deactivate: unlock the vehicle using the
SmartKey or KEYLESS-GO.
XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The key
must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the
dashboard. The key must be inside the
vehicle.
The alarm is switched off.
74Anti-theft systemsSafety
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
SmartKey
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning
Do not carry heavy or hard objects in the
passenger compartment or trunk/cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
General information
If you cannot open or lock the vehicle with the
SmartKey, either the battery in the SmartKey
is empty, the SmartKey is faulty, or the vehicle
battery is discharged.
XCheck the battery in the SmartKey and
replace it if necessary ( Y page 80).XUnlock the driver's door using the
mechanical key ( Y page 79).XLock the vehicle using the mechanical key
( Y page 79).XHave the vehicle battery and battery
contacts checked by an authorized
Mercedes-Benz Center.
If the SmartKey is faulty, contact Roadside
Assistance or an authorized Mercedes-Benz
Center.
SmartKey functions
Locking and unlocking centrally
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid/tailgate
R the fuel filler flap
76SmartKeyOpening and closing
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:& To lock the vehicle;F To unlock the trunk lid/tailgate=% To unlock the vehicle
When unlocking, the turn signals flash once.
When locking, they flash three times.
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer.
You can also set an audible signal to confirm
that the vehicle has been locked or unlocked.
The audible signal can be activated and
deactivated using the on-board computer
( Y page 232).
i Only for USA:
This equipment complies with Part 15 of
the FCC regulations. Operation is subject
to the following conditions:
R this equipment must not emit harmful,
electromagnetic radiation.
R this equipment may be affected by
electromagnetic radiation, including
radiation which can trigger unwanted
functions.
Any unauthorized change to this equipment
can lead to the user's operating license
being withdrawn.
i Only for Canada:
This equipment complies with the RSS-210
regulations of Industry Canada. Operation
is subject to the following conditions:
R this equipment must not emit harmful,
electromagnetic radiation.
R this equipment receives electromagnetic
radiation, including radiation which can
trigger unwanted functions.
Any unauthorized change to this equipment
can lead to the user's operating license
being withdrawn.XTo unlock centrally: press the %
button.
If you do not open a door or the trunk lid/
tailgate within approximately 40 seconds of
unlocking the vehicle:
R the vehicle is locked again.
R the theft deterrent locking system is
activated again.
XTo lock centrally: press the & button.
KEYLESS-GO
General notes
i Only for USA:
This equipment complies with Part 15 of
the FCC regulations. Operation is subject
to the following conditions:
R this equipment must not emit harmful,
electromagnetic radiation.
R this equipment may be affected by
electromagnetic radiation, including
radiation which can trigger unwanted
functions.
Any unauthorized change to this equipment
can lead to the user's operating license
being withdrawn.
i Only for Canada:
This equipment has been released in
accordance with RSS - 210 of Industry
Canada. Operation is subject to the
following conditions:
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X To unlock the vehicle: touch the inner
surface of the door handle.
XTo lock the vehicle: touch sensor
surface :.
If you pull on the handle of the trunk lid/
tailgate, only the trunk/cargo area of the
vehicle is unlocked.
Changing the settings of the locking
system
You can change the settings of the locking
system in such a way that only the driver's
door and the fuel filler flap are unlocked. This
is useful if you frequently travel on your own.
XTo change the setting: press the %
and & buttons simultaneously for
approximately six seconds until the battery
check lamp flashes twice.
The SmartKey now functions as follows:
XTo unlock the driver's door: press the
% button once.
XTo unlock centrally: press the %
button twice.
XTo lock centrally: press the & button.The KEYLESS-GO function is changed as
follows:
XTo unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
XTo unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.
XTo lock centrally: touch sensor
surface : on one of the door handles.
Restoring the factory settings
XPress the % and & buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice.
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid/
tailgate, the anti-theft alarm system will be
triggered (Y page 74).
There are several ways to turn off the alarm:
XPress the % or & button on the
SmartKey.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button in the ignition
lock. The SmartKey must be in the vehicle.
or
XLock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
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XInsert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key counter-clockwise
to position 1.
The door is unlocked.
XTurn the mechanical key back and remove
it.
Locking the vehicle (mechanical key)
Emergency locking
If the vehicle can no longer be locked
centrally with the SmartKey or KEYLESS-GO:
XOpen the driver's door.XClose the front-passenger door and the
trunk lid/tailgate.
XPress the locking button (Y page 84).XMake sure that the locking knobs on the
doors are still visible. Press down the
locking knobs by hand, if necessary.
XClose the driver's door.XTake the mechanical key out of the
SmartKey (Y page 79).
XInsert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key clockwise as far
as it will go to position 1.
XTurn the mechanical key back and remove
it.
XMake sure that the doors and the trunk lid/
tailgate are locked.
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not activated.
Trunk/cargo compartment
Important safety notes
Do not leave the SmartKey in the trunk/cargo
compartment. You could otherwise lock
yourself out.
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
Rinjure themselves on vehicle parts
Rbe seriously or fatally injured by extreme
heat or cold
Rinjure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWarning
Do not carry heavy or hard objects in the
passenger compartment or trunk/cargo
86Trunk/cargo compartmentOpening and closing
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