light MERCEDES-BENZ EQA SUV 2021 Owners Manual

V
V
ehicles wit
ehicles wit h
hTr
Tra1c
a1c Sign Assist:
Sign Assist: detected instruc-
tions and tra1c signs (/ page 214).Head-up display
Head-up display
F
F
unction of t
unction of t he head-up display
he head-up display The head-up display projects
thefo llowing infor-
mation into the driver's /eld of vision abo vethe
cockpit, forex ample:
R The vehicle speed
R Information from the navigation system
R Information from the driving systems and driv-
ing saf ety sy stems
R Some warning messages
Depending on theve hicle's equipment, di.erent
content can be shown in theth re e areas of the
head-up displ ay (/page 248). Displa
Displa y cont
y content
ent 1
Navigation instructions
2 Current speed
3 Detected instructions and tra1c signs
4 Set speed in the driving system (e.g. cruise
control)
Syst
Syst em limits
em limits
The visibility of the displa yswill be a.ected bythe
fo llowing conditions:
R Seat position
R Image position setting
R Light conditions R
Wetro ad sur face
R Objects on the display co ver
R Polarisation in sunglasses
% Inextreme sunlight, sections of the display
may appear washed out. You can cor rect this
by deactivating and reactivating the head-up
displa y. Se
Se
tting t
tting t he head-up displa
he head-up displa y using t
y using the on-board
he on-board
com
com put
puter
er On-board co
mputer:
4 HEAD-UP DISPLAY
The following head-up display settings or displa ys
can be selected or shown:
R Position
R Brightness
R Messages
R Assis tance status
R Telephone
R Audio
R LINGU ATRO NIC 248
248
Instrument displ
ayand on-board computer

The MBUX Int
The MBUX Int
er
erior Assist
ior Assist ant suppor
ant suppor ts t
ts the f
he f ollo
ollowing int
wing int er
eractions:
actions: Int
Int
er
eraction ar
action ar ea
ea Int
Inter
eraction
action Descr
Descrip
iption
tion
In front of the media display or
abo vetheto uchpad Pr
ox imity tothe control element The Interior Assistant recognises the approach of the hand towa rds a cont rol
element.
Depending on the active application, the display will be adjusted in the media
displa y.Some functions di.e rentiate between driver and front passenger.
No speci/c hand position is requ ired.
Ab ove the centre console De/ned pose Afavo urite is called up with a de/ned pose.
Below the inside rearview mir rorB rief up and down mo vements With brief vertical up and down mo vements below the inside rearview mir ror
th ere ading light forth e driver or the front passenger is switched on and o..
Ab ove the front passenger seat Stretching out a hand abo vethe front
passenger seat By str
etch ing out a hand abo vethe front passenger seat the sear chlight is
switched on. If you withdr awa hand from this area, the sear chlight is
switched o. again. Switc Switc
hing t
hing t he r
he reading light and searc
eading light and searc h light and
h light and
on or
on or o.
o. R
R
eq
eq uir
uir ements:
ements:
R F
For t
or t he r
he r eading light
eading light: :
- The function is available when it is dar k.-
The hand mo vement take s place in the
interaction area below the inside rearview
mir ror.
R F
For t
or t he searc
he searc h light
h light::
- The function is available when it is dar k.-
The hand mo vement take s place in the
interaction area abo vethe front passenger
seat.
- The seat belt on the front passenger seat
must no not
tbe inser ted in the seat belt
buckle. 256
256
MBUX multimedia system

Switc
Switc
hing t
hing t he r
he reading light on and
eading light on and o.
o.#
Brie0y mo vea hand up or down beneath the
inside rearview mir ror.
The reading light is switched on or o. forthe
driver or the front passenger. Switc
Switc hing t
hing t he searc
he searc h light on and
h light on and o.
o. #
T
To switc
o switc h on:
h on:reach across the front
passenger seat with a hand.
The sear chlight is switched on forth e driver. #
T To switc
o switc h
ho.:
o.: take a hand back away from the
front passenger seat.
The search light is switched o. again. Inf
Inf
or
ormation on
mation on pr
pro/les,
o/les, t
themes, sugg
hemes, sugg es
estions andtions and
fav
fav our
our it
ites
es Fo
r electrically adjustable seats obser vethefo l-
lowing no tes. &
W
WARNING
ARNING Risk of becoming trapped dur-
ing adjustment of the driver's seat aTer
calling up a driver pro/le
Selecting a user pro/le may trigger an adjust-
ment of the driver's seat tothe position sa ved
under the user pro/le. You or other vehicle
occupants could be injured in the process. #
Make sure that when the position of the
driver's seat is being adjus ted via the
multimedia system, no people or body
parts are in the seat's range of mo ve-
ment.
If th ere is a risk of someone becoming trap-
ped, stop the adjustment process immedi-
atel y: #
a)Tapth ewa rning message onthe
media displa y.
or #
b) Press a memory function position but-
ton or a seat adjustment switch on the
driver's door.
The adjustment process will be stopped. MBUX multimedia system
257 257

The driver's seat is equipped with an access pre-
ve
nter.
If th e driver's door is open, the driver's seat will
not
not be set aTer calling up the driver's pro/le.
Pro/les store your vehicle settings and settings
fo rth e multimedia system. If theve hicle is used
by several drivers, the driver can select their own
pro/le without changing the stored pro/le settings
of other drivers.
% Information on pro/les from Mercedes me
connect can be found in the Digital Opera-
to r's Manual.
Ve hicle settings are, forex ample, driver's seat,
steering wheel and mir ror settings, climate control
and ambient lighting. Forth e settings of the multi-
media system, you can select, forex ample, radio
stations, pr evious destinations as well as themes,
suggestions and favo urites.
Fo rre cur ring driving situations, such as long
drives on the mo torw ay,yo u can sa veyour prefer-
re d settings in a theme in theve hicle. In a theme
yo u can sa vethe display of the digital map, your
prefer redra dio station and prefer red drive pro-
gr am, forex ample. The
vehicle can learn the habits of the driver. It
th en o.ers suggestions forth e most probable
navigation destinations, media sources, radio sta-
tions or contacts. The pre-requirements forth at
are the selection of a pro/le, your consent tothe
re cording of data and su1cient collected data.
Fa vourites pr ovide quick access toapplications
th at are used oTen. You can select favo urites
from categories or add them directly toan appli-
cation. Con/gur Con/gur
ing
ingpr
pro/les,
o/les, t
themes and sugg
hemes and sugg es
estions
tions Multimedia system:
4 © 5
f Profiles
Cr
Cr eating a ne
eating a ne w
w pr
pro/le
o/le #
Select WCreate profile . #
Select an avatar. #
Enter the name and con/ rmwith a. #
Select Continue r. #
Select Current settings . #
Select Save. #
Activate Blue tooth ®
and select Connect
phone, toconnect a mobile phone with the
user pro/le . #
Select Finished.
Selecting
Selecting pr
pro/le
o/le op
options
tions #
Select Äfor a pro/le.
The following functions are available:
R Editing, resetting or deleting a pro/le
R Resetting themes or favo urites
R Con/guring suggestions
Con/gur Con/gur ing ingsugg
sugg es
estions tions #
Select Äfor a pro/le. #
Select Suggestions settings. #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or o.. #
T
To deactiv
o deactiv at
ate t
e t he lear
he lear ning function f
ning function f or one
or one
day
day :
:activate Deact. learn. for 24h .
Fo r 24 hours no new actions will be trained
and no data recorded forth e active pro/le.
Suggestions will continue tobe shown. 258
258
MBUX multimedia system

Example: if
the option is switched on and a
ro ute toa new destination has been calcula-
te d, this destination would not be take n into
account forth e learning function.
Cr
Cr eating ne
eating ne w t
w themes
hemes #
Select ©. #
Select THEMES. #
Select WSet theme .
The settings which are sa ved in theth eme are
shown. #
Select Continue r. #
Select AudioandNavigation (Navigation) and
store the active settings in theth eme. #
Select Continue r. #
Select an entry screen. #
Select Continue r. #
Select an image. #
Enter the names into the entry /eld and con-
/rm with a. #
Select Save. Syst
Syst
em se
em se ttings
ttings Ov
Ov
er
ervie
vie w of t
w of t he sy
he syst
stem se
em se ttings menu
ttings menu In
the system settings menu, you can make set-
tings in thefo llowing menus and control ele-
ments:
R Display
- Styles
- Instrument lighting
- Display brightness
- Edge lighting
- Day/night design
R Control elements
- Keyboard language and handwriting recog-
nition
- Sensitivity of theto uchpad
- Sensitivity of theTo uch Controls
R LINGU ATRO NIC
R Sound
- Enter tainment
- Navigation and tra1c announcements -
Telephone
- Voice ampli/cation tothere ar
R Connectivity
- Wi-Fi, Blue tooth ®
, NFC
R Time & date
R Language
R Units for distance
R SoTware updates
R Data import/export
R PIN pr otection
R System Reset Inf
Inf
or
ormation on im
mation on im port
portant syst
ant syst em updat
em updat es
es Impor
tant system updates may be necessary for
th e security of your multimedia system's data.
Install these updates, or else the security of your
multimedia system cannot be ensured.
A system update consists of thre e steps:
R Downloading or copying of the data requ ired
fo r installation
R Installation of the downloaded system update MBUX multimedia system
259 259

Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Calling t
Calling t he Mer he Mercedes-Benz Cust
cedes-Benz Cust omer Centr
omer Centre
eaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection
R
R eq
eq uir
uir ements:
ements:
R The vehicle has de tected an accident or break-
down situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown sit-
uations under cer tain circumstances.
In theev ent an accident or breakdown is de tec-
te d, the emer gency guide sh ows saf ety no tes in
th e multimedia system displa y.
ATer quitting the emer gency guide display on the
multimedia system, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Customer Centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 281).
R The Mercedes-Benz Customer Centre
ta ke syo ur call and or ganises the break-
down and accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be initia ted.
This has priority over all other active calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prom ptcan appear aTer a delay in theev ent
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
ha ve already received support, this prom pt
can be ignored or declined.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz Customer Centre with Later,
th e message will be hidden and appear again
later. The prom
pttriggered bythe Mercedes me
connect service "Telediagnostics", can either
be con/ rmed or declined. ATer being
declined, this will not be shown again.
Arr Arr anging a ser
anging a ser vice appointment via a Mer
vice appointment via a Mer cedes
cedes
me call
me call
If yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multime-
dia system reminds you aTer a cer tain amount of
time that a service is due. A prom ptappears ask-
ing if youwo uld like tomake an appointment. #
T To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your ag reement, theve hicle data is
transfer red and the Mercedes-Benz customer
centre take syo ur prefer red appointment date.
The information is then sent toyour desired
service outlet. 278
278
MBUX multimedia system

In
these or similar operating conditions, ha vethe
interior air /lter changed more frequentl y.The
tyres must be checked more frequently if theve hi-
cle is operated under increased loads. Further
information can be obtained at a quali/ed special-
ist workshop.
The AS SYST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsibil-
ity as rega rdsto whe ther maintenance work
needs tobe per form ed more oTen than speci/ed
based on the actual operating conditions and/or
loads. Batt
Batt
er
ery disconnection per
y disconnection per iods
iodsThe ASS
YST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 298). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 70 mm.
Fo rth e drive tothewo rkshop, reset the actuated
active bonnet yourself (/ page 299).
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored in a quali/ed specialist workshop.
R
R ese ese tting t
tting t he activ
he activ e bonnet
e bonnet &
W
WARNING
ARNING Risk of burns from hot compo-
nents in the engine compartment
Cer tain components in the engine compart-
ment can be very hot, e.g. the drive system
and the cooler. #
Allow the drive system tocool down and
to uch only the components described
belo w. #
With your hand 0at, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows ).
In doing so, the actuator is depressurised and
yo u may hear a hissing sound.
The engine bonnet must engage in position. #
If active bonnet 1can be raised slightly at
th ere ar in the area of the hinges, repeat the
step until it engages co rrectl y. Maintenance and ca
re
299
299

#
Ifth e bonnet can still be liTed slightl y,open
th e bonnet again and close it with a little force
until it engages cor rectl y. Chec
Chec
king t
king t he coolant lev
he coolant lev el
el &
W
WARNING
ARNING Risk of scalding from hot cool-
ant
If yo u open the cap when the drive system is
at normal operating temp erature, you could be
scalded. #
Let theve hicle cool down before opening
th e cap. #
When opening the cap, wear pr otective
glo ves and saf ety glasses. #
Open the cap slo wlytorelease pressure. #
Only ha vethe coolant checked or re/lled at a
qu ali/ed specialist workshop. T
T
opping up t
opping up t he windscr
he windscreen w
een washer syst
asher syst em
em &
W
WARNING
ARNING Risk of burns from hot compo-
nents in the engine compartment
Cer tain components in the engine compart-
ment can be very hot, e.g. the drive system
and the cooler. #
Allow the drive system tocool down and
to uch only the components described
belo w. &
W
WARNI NG
ARNI NGRisk of /re and injury from
windscre enwasher concent rate
Wi ndsc reen washer concent rate is highly 0am-
mable. #
Avoid /re, naked 0ames, smoking and
th e creation of spar kswhen using wind-
screen washer concent rate. #
Remo vecap 1bytheta b. #
Top up thewa sher 0uid.
% Further information about the windscreen
wa sher 0uid (/ page 353)302
302
Main
tenance and ca re

Deactiv
Deactiv
ating aut
ating aut omatic car w
omatic car w ash mode
ash mode #
Select Stop.
The automatic car wash settings are reset.
% The automatic car wash mode is automatically
deacti vated as soon as a speed of 20 km/h is
ex ceeded. Inf
Inf
or
ormation on using a high-pr
mation on using a high-pr essur
essure cleaner
e cleaner &
W
W ARNING
ARNING Risk of an accident when using
high-pressure cleane rswith round-spr ay
nozzles
The water jet can cause extern ally invisible
damage.
Components damaged in this wa y may un ex-
pectedly fail. #
Do not use a high-pressure cleaner with
ro und-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage toyour vehicle, obser vethefo l-
lowing when using a high-pressure cleaner:
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R Maintain a distance of at least 30 cm tothe
ve hicle.
R V Vehicles wit
ehicles with decor h decorativ
ative f
e foil:
oil: Parts of your
ve hicle are co vered with a decorative foil.
Maintain a distance of at least 70 cm between
th efo il-co vered parts of theve hicle and the
nozzle of the high-pressure cleaner. Mo vethe
high-pressure cleaner nozzle around whilst
cleaning. The waterte mp erature of the high-
pressure cleaner must not exceed 60°C.
R Obser vethe information on the cor rect dis-
ta nce in the equipment manufacturer's oper-
ating inst ructions.
R Do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts, such as
tyres, gaps, electrical components, batteries,
light sources and ventilation slits. W W
ashing t
ashing t he v
he v ehicle b
ehicle b y hand
y hand obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted in
special lydesignated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarm water using a
soT car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle o. with water and
dry using a chamois.
% Obser vethe no tes on the care of car parts
(/ page 307). N
No
ot
tes on paintw
es on paintw or
or k/matt
k/matt /nish
/nishpaintw
paintw or
ork care
k care To
avo id damaging the paintwork and inter fering
with the driving assistance systems, please
obser vethefo llowing no tes:
P
P aint
aint
R Insect remains: soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: soak with water and rinse o.
aTer wards. Main
tenance and ca re
305
305

R
Tree resin, oils, fuels and greases: remo veby
ru bbing gently with a clo thsoaked in petro-
leum ether or lighter 0uid.
R Coolant and brake 0uid: remo vewith a damp
clo thand clean water.
R Tar stains: use tarre mo ver.
R Wax: use silicone remo ver.
R Do not attach sti ckers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a qu ali/ed specialist workshop.
R Remo vedirt immediatel y,where possible.
Matt
Matt /nish
/nish
R Only use care products appr oved for
Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a qu ali/ed specialist workshop.
R Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards. R
Do not use car wash prog rammes with a /nal
hot wax treatment.
R Do not use paint cleaners, bu1ng or polishing
products, gloss preser vers, e.g. wax.
In theev ent of paintwork damage:
R Always ha vepaintwork repairs car ried out at a
qu ali/ed specialist workshop.
R Make sure thera dar sensors function
(/ page 188). N
No
ot
tes on cleaning decor
es on cleaning decor ativ
ative f
e foils
oils Obser
vethe no tes on matt /nish care in thech ap-
te r "No tes on paintwork/matt /nish paintwork
care" (/ page 305). They also apply tomatt dec-
orative foils.
Obser vethe no tes on cleaning decorative foils to
av oid vehicle damage.
Cleaning
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
substances, e.g. a car shampoo appr ovedfor
Mercedes-Benz. R
Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is oth-
erwise a risk of damaging the decorative foil
ir re parabl y.
R Ifth ere is dirt on the /nish or if the decorative
fo il is dull: Use thePa int Cleaner recommen-
ded and appr ovedfo r Mercedes-Benz.
R Insect remains: Soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: Soak with water and rinse o.
aTer wards.
R Topreve ntwa ter stains, dry a foil-wrapped
ve hicle with a soT, absorbent clo thaTer every
car wash.
A
A v
voiding damag
oiding damag e t
e to t
o t he decor
he decor ativ
ative f
e foil
oil
R The service life and colou ring of decorative
fo ils are impaired by:
- Sunlight
- Tempe rature, e.g. hot air blo wer
- Weather conditions
- Stone chippings and dirt
- Chemical cleaning agents 306
306
Maintenance and care