MERCEDES-BENZ EQA SUV 2021 Owners Manual

#
T
To low
o low er:
er:press release knob 1inthe direc-
tion of the ar row and push the head restraint
down. #
If t
If the centr
he centr e seat on t
e seat on t he second ro
he second row of seats
w of seats
is no
is no t occupied:
t occupied: pressthe head restraint down
all thewa y.
F
F itting/r
itting/r emo
emoving t
ving t he r
he rear seat head r
ear seat head r es
estrtraints
aints
R
R emo
emo ving
ving #
Release there ar seat backrest and fold it for-
wa rds slightly (/ page 117). #
Pull the head restraint up wards as far as it will
go. #
Push release knob 1inthe direction of the
ar ro w and pull out the head restraint.
Inst
Inst alling
alling #
Inse rtthe head restraint su chthat the notches
on the bar are on the leT when vie wed in the
direction of tr avel. #
Push the head restraint down until it engages. #
Foldthere ar seat backrest back until it
engages. Con/gur
Con/gur
ing
ingt
the seat se
he seat se ttings
ttings Multimedia system:
4 © 5
Comfort 5
Seat comfort
A
A djus
djusting t ting t he bac
he bac kr
kres
es t cont
t cont our in t
our in t he lumbar
he lumbar
r
r egion of t
egion of t he seat bac
he seat bac kr
kres
es t (lumbar)
t (lumbar) #
Select Lumbar. #
Select the settings Zforth e desired seat. #
Adjust the air cushions.
A
A djus
djus ting t
ting t he bac
he bac kr
kres
est side bolst t side bolst ers
ers #
Select Side bolsters. #
Adjust the air cushion forth e desired seat. Selecting t Selecting t
he massag he massage pr
e progr
ogramme f
amme f or t
or the fr
he fr ont
ont
seats
seats Multimedia system:
4 © 5
Comfort 5
Massage #
Select Wave Massage orPulsating Massage . #
Start the prog ram forth e desired seat ;. #
T
To se
o se t t
t the massag
he massag e int
e int ensity
ensity : switc
: switc h
hHigh
intensity on or o. . R
R
ese
ese tting seat se
tting seat se ttings
ttings Multimedia system:
4 © 5
Comfort 5
Seat comfort #
Select Îforth e desired seat. #
Con/ rmthe prom pt. 108
108
Seats and st
owing

Switc
Switc
hing t
hing t he seat heating
he seat heating on/o.
on/o. &
W
WARNING
ARNING Risk of bu rns due torepeatedly
switching on the seat heating
Re peatedly switching on the seat heating can
cause the seat cushion and seat backrest pad-
ding tobecome very hot.
In particular, the health of persons with limited
te mp erature sensitivity or a limited ability to
re act tohigh temp eratures may be a.ected or
th ey may even su.er burn-like injuries. #
Do not repeatedly switch on the seat
heating. To
protect against overheating, the seat heating
may be temp orarily deactivated aTer it has been
switched on repeatedl y.
* N
N O
OTE
TE Damage tothe seats caused by
objects or documents when the seat
heater is switched on When
the seat heater is switched on, over-
heating may occur due toobjects or docu- ments placed on
the seats e.g. seat cushions
or child seats. This could cause damage tothe
seat sur face. #
Make sure that no objects or documents
are on the seats when the seat heater is
switched on. R
R
eq
eq uir
uir ements:
ements:
R The po wer supply is switched on. #
Press button 1repeatedly until the desired
heating le vel is set.
Depending on the heating le vel, up tothree
indicator lamps will light up. If all indicator
lamps are o., the seat heating is switched o..
% The seat heating will automatically switch
down from theth re e heating le vels aTer 8, 10
and 20 minutes until the seat heating
switches o.. Switc Switc
hing t
hing t he seat v
he seat v entilation
entilation on/o.
on/o. R
R
eq
eq uir
uir ements:
ements:
R The po wer supply is switched on. Seats and st
owing
109
109

#
Press button 1repeatedly until the desired
blo wer setting has been reached.
Depending on the blo wer setting, up tothree
indicator lamps will light up. If all indicator
lamps are o., the seat ventilation is switched
o.. S S
t
teer
eer ing wheel
ing wheel A
A
djus
djusting t ting t he st
he steer
eering wheel manual ly
ing wheel manually &
W
WARNING
ARNING Risk of accident due toadjust-
ing theve hicle settings while theve hicle is
in motion
Yo u could lose control of theve hicle in thefo l-
lowing situations in particular:
R ifyo u adjust the driver's seat, the head
re straint, the steering wheel or the mir ror
while theve hicle is in motion
R ifyo ufa sten your seat belt while theve hi-
cle is in motion #
Before starting theve hicle: in particular,
adjust the driver's seat, head restraint,
stee ring wheel and mir ror,and fasten
yo ur seat belt. &
W
WARNING
ARNING Risk of entrapment forch ildren
when adjusting the steering wheel
Children could injure themsel ves if they adjust
th e steering wheel. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. U
Unloc
nloc king
king #
Foldrelease le ver1 down as far as it will go. 110
110
Seats and st
owing

#
Adjust height 2and distance 3tothe
stee ring wheel.
Loc
Loc king
king #
Foldrelease le ver1 up as far as it will go. #
Check and make sure that the steering col-
umn is loc kedby moving the steering wheel. Switc
Switc
hing t
hing t he st
he steer
eering wheel heat
ing wheel heat er
er on/o.
on/o. R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on. #
Push the switch into position 1or2.
If indicator lamp 3lights up, the steering
wheel heater is switched on.
When you switch theve hicle o., the steering
wheel heater will switch o.. Easy entr
Easy entr
y and e
y and exit f
xit feature
eature Using t
Using t
he easy entr
he easy entr y and e
y and exit f
xit feature
eature &
W
WARNING
ARNING Risk of accident when pulling
awa y during the adjustment process of
th e easy entry and exitfeature
Yo u could lose control of theve hicle. #
Alwayswa it until the adjustment process
is comple tebefore driving o.. &
W
WARNING
ARNING Risk of becoming trapped dur-
ing adjustment of the easy entry and exit
fe ature
Yo u and other vehicle occupants could
become trapped. #
Ensu rethat no-one has any body parts in
th era nge of mo vement of the seat.
If th ere is a risk of becoming trapped bythe
driver's seat: #
Press the seat adjustment switch.
The adjustment process will be stopped. Seats and st
owing
111
111

Yo
u can stop the adjustment process bypressing
one of the memory function position switches. &
W
WARNING
ARNING Risk of becoming trapped if
ch ildren activate the easy entry and exit
fe ature‑
Child ren could become trapped if they acti-
va te the easy entry‑ and exitfeature, particu-
lar lywhen unat tended. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. When
the easy entry and exitfeature is active, the
driver's seat will mo vebackwards and the bac k-
re st will be mo vedto a steeper position when:
R You switch the ignition o. when the driver's
door is open
R You open the driver's door when the ignition is
switched o. %
The driver's seat will then mo vebackwards
only if it is not already at there ar of the seat
adjustment range.
The seat backrest will then mo ve forwards
only if it is not already at the front of the bac k-
re st adjustment range.
The driver's seat will mo veback tothe last drive
position when:
R You switch the ignition on with the driver's
door closed.
R You close the driver's door when the ignition is
switched on
The last drive position will be sa ved when:
R You switch the ignition o..
R You call up the seat settings via the memory
function.
R You sa vethe seat settings via the memory
function. Se
Se
tting t
tting t he easy entr
he easy entr y and e
y and exit f
xit feature
eature Multimedia system:
4 © 5
Settings 5
Vehicle
5 Automatic seat adjustment
5 Easy Entry/Exit #
Activate or deactivate the function. Memor
Memor
y function
y function F
F
unction of t
unction of t he memor
he memory function
y function &
W
WARNING
ARNING Risk of an accident if the mem-
ory function is used while driving
If yo u use the memory function on the driver's
side while driving, you could lose control of
th eve hicle as a result of the adjustments
being made. #
Only use the memory function on the
driver's side when theve hicle is station-
ar y. 112
112
Seats and st
owing

&
W
W ARNI NG
ARNI NGRisk of entrapment when
adjusting the seat with the memory func-
tion
When the memory function adjusts the seat,
yo u and other vehicle occupants – particular ly
ch ildren – could become trapped. #
During the adjustment process of the
memory function, make sure that no one
has any body parts in the sweep of the
seat. #
If someone becomes trapped, press a
preset position button or seat adjust-
ment switch immediatel y.&
W
W ARNI NG
ARNI NGRisk of entrapment if the mem-
ory function is activated bychildren
Children could become trapped if they acti-
va te the memory function, particular lywhen
unat tended. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. Yo
u can use the memory function when the igni-
tion is switched o..
Seat adjustments for up tothre e people can be
stored and called up using the memory function.
Yo u can sa vesettings forth efo llowing systems:
R Seat
R Seat contour
R Outside mir rors
R Head-up display Oper Oper
ating t
ating t he memor
he memor y function
y function S
S
t
tor
or ing
ing #
Set the desired position for all systems. #
Brie0y press memory button Vandthen
press preset position 4,TorU
within thre e seconds. Seats and st
owing
113
113

#
T
To call up:
o call up: press and brie0y hold one of preset
position buttons 4,TorU.
ATer releasing the button, all systems are
mo ved into the stored position. S
S
t
to
o w
w ag
ag e ar
e ar eas
eas N
No
ot
tes on loading t
es on loading t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of injury from unsecured
items in theve hicle
If objects, lug gage or loads are not secured or
not secured su1cient ly,they could slip, tip
ov er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. &
W WARNI NG
ARNI NGRisk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone brac kets cannot alw aysreta in all
objects they contain.
There is a risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or too
lar ge inthe load compartment. &
W
WARNING
ARNING Risk of accident from objects in
th e driver's foot we ll and front-passenger
fo ot we ll
Objects in the driver's foot we ll and front-
passenger foot we ll may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll or front-passenger foot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient clearance forthe
pedals. #
Do not use loose 0oor mats and do not
lay multiple 0oor mats on top of one
ano ther. V V
ehicles wit
ehicles wit h aut
h automatic fr
omatic fr ont passeng
ont passeng er airbag
er airbag
shut
shut o.:
o.:objects trapped under the front
passenger seat may inter fere with the function of
th e automatic front passenger airbag shuto. or
damage the system. Please obser vethe no tes on 114
114
Seats and st
owing

th
e function of the automatic front passenger air-
bag shuto. (/ page 53). &
W
WARNING
ARNING ‑ Risk of accident or injury
when using the cup holder while theve hi-
cle is in motion
The cup holder cann othold a container secure
while theve hicle is in motion.
If yo u use a cup holder while theve hicle is in
motion, the container may be 0ung around
and liquids could be spilled. The vehicle occu-
pants may come into contact with the liquid
and if it is hot, they could be scalded. Yo u
could be distracted from tra1c conditions and
yo u may lose control of theve hicle. #
Only use the cup holder when theve hicle
is stationar y. #
Only use the cup holder for containers of
th eright size. #
Always close the container, particular lyif
th e liquid is hot. *
N
NOOTE
TE Damage tothe cup holder When
there ar armrest is folded back the cup
holder could become damaged. #
Only fold there ar armrest back when the
cup holder is closed. *
N
NOOTE
TE Damage tothere ar armrest due to
body weight When
folded out, there ar armrest can be
damaged bybody weight. #
Do not sit or support yourself on there ar
seat armrest. &
W
WARNING
ARNING Risk of injury due toan open
load compartment 0oor
If yo u drive with the load compartment 0oor
open, objects could be 0ung around and hit
ve hicle occupants as a result. There is a risk
of injur y,particular lyin theev ent of sudden
braking or a sudden change in direction. #
Always close the load compartment 0oor
before a journe y. &
W
WARNI NG
ARNI NG‑ Risk of /re and injury from the
hot cigar ette lighter
Yo u can burn yourself if youto uch the hot
heating element or the soc ket of the cigar ette
lighter.
In addition, 0ammable materials may ignite if:
R you drop the hot cigar ette lighter
R ach ild holds the hot cigar ette lighter to
objects, forex ample #
Always hold the cigar ette lighter bythe
knob. #
Always make sure that the cigar ette
lighter is out of reach of children. #
Never lea vechildren unattended in the
ve hicle. Seats and st
owing
115 115

The driving
characteristics of your vehicle are
dependent on the distribution of the load within
th eve hicle. You should bear thefo llowing in mind
when loading theve hicle:
R neverex ceed the permissible gross mass or
th e permissible axle loads forth eve hicle
(including occupants).
Information can be found on theve hicle identi-
/cation plate (/ page 349).
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R always use the partition net when transporting
objects in the load compartment.
R always place the load behind unoccupied
seats if possible.
R secure the load using the tie-down eyes and
distribute the load evenl y.
No tes on driving with a roof load
R Evenly dist ribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle. R
Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
R When transporting roof loads and when the
ve hicle is fully loaded or fully occupied, select
drive prog rams ; andA. These are
designed tofocus on stability (/ page 158).
% For more information on st owage compart-
ments and st owage areas, please referto the
Digital Owner's Manual. S
S
t
to
o w
w ag
ag e spaces in t
e spaces in t he v
he vehicle int
ehicle int er
erior
ior Ov
Ov
er
ervie
vie w of t
w of t he fr
he front st ow
ont st owag
age com
e com par
partments
tments 1
Stow age spaces in the doors
2 Stow age compartment in the armrest with a
multimedia and USB connection
3 Stow age compartment in the front centre
console with a USB port
4 Glovecompartment 116
116
Seats and st
owing

Thr
Through-loading f
ough-loading f eatur
eature in t
e in the r
he rear benc
ear benc h seat
h seat
(EASY
(EASY -PAC
-P AC K Quic
K Quic kf
kfold)
old) F
F
olding t
olding t he r
he rear seat bac
ear seat bac kr
kres
est f t forw
orw ar
ards
ds &
W
WARNI NG
ARNI NGRisk of becoming trapped when
adjusting the seats
When you adjust a seat, you may trap yourself
or a vehicle occupant. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. &
W
W ARNING
ARNING Risk of accident if there ar
ben chseat, rear seat and seat backrest
are not engaged
The rear ben chseat, rear seat and seat bac k-
re st ma yfo ld forw ards, even while theve hicle
is in motion.
R As a result, theve hicle occupant will be
pressed into the seat belt with increased
fo rc e. The seat belt will not be able topro- te
ct as intended and could cause addi-
tional injur y.
R Objects or loads in the boot or load com-
partment cannot be restrained bythe seat
backrest. #
Make sure that there ar ben chseat, the
re ar seat and the seat backrest are
engaged before every trip. If
th e seat backrests are not engaged and loc ked
in place, the lock veri/cation indicator will be red.
Alw ays ensu rethat all vehicle occupants ha ve
th eir seat belts fastened co rrectly and are sitting
proper ly.Pa rticular attention must be paid tochil-
dren.
If yo u no longer requ ire thefo lded-down seat
backrest as a loading area, fold the backrest back
into place.
R R eq
eq uir
uir ements:
ements:
R The area into which the seat backrest is folded
is clear.
R Tofold the centre seat backrest forw ards: the
cent reseat backrest has been unloc ked. R
The armrest on the second row of seats is fol-
ded back and the cup holders are em pty.
F
F olding t
olding t he
heleT
leT and r
and r ight seat bac
ight seat bac kr
kres
ests f ts f orw
orw ar
ards
ds
Yo u can fold the centre and outer seat backrests
fo rw ards. #
Movethe driver's or front passenger seat for-
wa rds, if necessar y. Seats and st
owing
117
117