MERCEDES-BENZ EQA SUV 2021 Owners Manual

Dr
Dr
iving
iving N
No
ot
tes on electr
es on electr ic mode
ic mode &
W
WARNING
ARNING Risk ofchemical burns and poi-
soning from damaged high-voltage battery
If th e housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. #
Avoid contact with the skin, eyes or
clo thing. #
Immediate lyrinse electrolyte splashes
o. with water and seek medical atten-
tion straight away. &
D
DAN
AN GER
GER Risk of explosion from excessive
internal pressure of the high-voltage bat-
te ry
Flammable gas may escape and ignite in the
eve nt of a vehicle /re. #
Stop thech arging process immediately
in case of unusual odours, smoke or
burn mar ks. #
Leavethe danger zone immediatel y.
Secure the danger zone at a su1cient
distance. #
Call the /re brigade. Obser
vethefo llowing no tes on vehicle noise
emissions and the acoustic vehicle warning sys-
te m:
R The vehicle is equipped with a purely elect ric
drive system and de velops considerably lo wer
ve hicle noise emissions than vehicles with a
combustion engine.
It is forth is reason that theve hicle is equip-
ped with a sound generator, which ser ves as
an acoustic vehicle warning system (A VAS).
R The sound generator generates speed-depend-
ent vehicle noise emissions when driving
fo rw ard or backing up at a speed of up to
around 30 km/h.
This helps other road users, particular ly
pedest rians and cyclists, tohear your vehicle
better. R
When driving at speeds abo ve20 km/h The
ve hicle acoustic warning system gradually
switches o..
R Despi tethe sound generator, theve hicle still
may not be heard by otherroad users. Adapt
yo ur driving style accordingl y.
R The sound generator is o. when theve hicle is
stationar y. Manual disconnection of t
Manual disconnection of t he high-v he high-volt
oltag
age on-
e on-
boar
boar d electr
d electr ical syst
ical syst em
em &
D
DAN
AN GER
GER Risk of dea thand /re due to
modi/ed and/or damaged components of
th e high-voltage on-board electrical sys-
tem
The vehicle's high- voltage on-board electrical
system is under high voltage. If you modify
component parts in theve hicle's high- voltage
on-board electrical system or touch damaged
component parts, you may be electrocuted. In
addition, modi/ed and/or damaged compo-
nents may cause a /re. 148 148
Driving and parking

In
theeve nt of an accident or impact tothe
ve hicle underbod y,components of the high-
vo ltage electrical system may be damaged
although the damage is not visible. #
Never make any modi/cations tothe
high- voltage on-board electrical system. #
Do not switch on or use theve hicle if its
high- voltage on-board electrical system
components ha vebeen modi/ed or dam-
aged. #
Neverto uch damaged components of
th e high-voltage on-board electrical sys-
te m. #
ATer an accident, do not touch any com-
ponents of the high-voltage on-board
electrical system. #
ATer an accident, ha vetheve hicle trans-
por tedawa y. #
Have the components of the high-voltage
on-board electrical system checked at a
qu ali/ed specialist workshop and
re placed if necessar y. R
R
eq
eq uir
uir ements:
ements:
Only disconnect the high-voltage on-board electri-
cal system manually in thefo llowing situations:
R The 6 restraint system warning lamp lights
up in the Instrument Displa y,e.g. aTer an
accident.
R The vehicle is badly damaged, e.g. aTer an
accident, and there straint system co mpo-
nents ha venot been triggered.
Oper
Oper ating t
ating t he high-v
he high-v olt
oltag
age disconnect de
e disconnect de vice
vice
Only disconnect the high-voltage on-board electri-
cal system manually in the abo ve-mentioned sit-
uations. #
Switch o. theve hicle. #
ShiT the transmission toposition j. #
Apply the electric parking brake. #
Secure theve hicle against rolling away. #
Open the bonnet. #
Press release tab1 inthe direction of the
ar ro w and pull it out. #
Pull high- voltage disconnect device 2inthe
direction of the ar row until it engages.
The high- voltage on-board electrical system is
switched o..
All workon the drive system (including aTer dis-
connecting the high-voltage on-board electrical Driving and parking
149
149

system manually) may only be car
ried out by a
qu ali/ed specialist workshop. Switc
Switc
hing on t
hing on t he pow
he power suppl
er suppl y or t
y or t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. R
R
eq
eq uir
uir ements:
ements:
R theke y is in theve hicle and is recognised.
R the brake pedal is not depressed. #
T To switc o switc h on t
h on t he pow
he pow er supply
er supply :
:press button
1 once.
Yo u can, forex ample, activate the windscreen
wiper.
The po wer supply is switched o. again if thefo l-
lowing conditions are met:
R you open the driver's door.
R you press button 1twice more. 150
150
Driving and parking

#
T
To switc
o switc h on t
h on the v
he vehicle:
ehicle: press button 1
twice.
Indicator and warning lamps go on in the
inst rument clus ter.
The vehicle is switched o. again if one of thefo l-
lowing conditions is met:
R you do not start theve hicle within 15 minutes
and the transmission is in position jorthe
electric parking brake is applied.
R you press button 1once. S S
t
tar
ar ting t
ting t he v
he vehicle
ehicle S
S
t
tar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the st
he st ar
art/st
t/st op butt
op butt on
on
R
R eq
eq uir
uir ements:
ements:
R theke y is in theve hicle and is recognised. #
ShiT the transmission toposition jori. #
Depress the brake pedal and press button 1
once.
R The vehicle is star ted.
R The display õappears in the inst ru-
ment displa y:theve hicle can be driven. #
Ifth eve hicle does not start: switch o. non-
essential consumers and press but ton1
once. #
Ifth eve hicle still does not start and the dis-
play message Place the key in the marked
space See Owner's Manual appears inthe
inst rument displa y: starttheve hicle with the
ke y in the mar ked space (emer gency ope ra-
tion mode) (/ page 151).
% You can switch o. theve hicle while driving. To
do this, press button 1for about thre e sec-
onds or bypressing button 1thre e times
within thre e seconds. The transmission shiTs
to neutral iautomaticall y.When you press
button 1again, theve hicle starts again and
yo u can engage drive position hagain. Be
sure toobser vethe saf ety no tes under "Driv-
ing tips" (/ page 152).
Obser veany information rega rding display mes-
sages that can be displ ayed on the inst rument
displa y. S
S t
t ar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the ke
he key in t
y in t hestow
he st owage
age
com
com par
partment (emerg
tment (emerg ency oper
ency operation mode)
ation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
display message appears in the multifunction dis-
pla y,yo u can start theve hicle in emer gency ope r-
ation mode. Mar
ked space (e xample with cup holder without
co ver) Driving and parking
151 151

#
Open the co ver of the mar ked space 2if
necessar y. #
Make sure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start aTer a short time.
When youre mo vetheke y1 from the mar ked
space 2,theve hicle can be driven. For fur-
th er engine starts ho wever,theke y1 must
be located in the mar ked space 2onthe
symbol 3during the entire journe y.#
Have theke y1 checked at a quali/ed spe-
cialist workshop.
If t
If t he v
he v ehicle does no
ehicle does no t st
t start:
art: #
Place theke y1 inthe mar ked space 2and
lea veitth ere. #
Depress the brake pedal and start theve hicle
using the start/s top button.
% You can switch on the po wer supply or the
ve hicle with the start/s top button. Obser
veany information rega rding display mes-
sages that can be displ ayed on the multifunction
displa y. R
R
unning-in not
unning-in not es
es R
In cer tain driving and driving saf ety sy stems,
th e sensors adjust automatically while a cer-
ta in distance is being driven aTer theve hicle
has been deli vered or aTer repairs. Full sys-
te m e.ectiveness is not reached until the end
of this teach-in process.
R Brakepads, brake disks and tyres that are
either new or ha vebeen replaced only achie ve
optimum braking e.ect and grip aTer se veral
hund red kilometres of driving. Compensate for
th ere duced braking e.ect byapplying greater
fo rc eto the brake pedal. N
No
ot
tes on dr
es on dr iving
iving &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. &
W WARNING
ARNING Risk of accident due toincor-
re ct foot we ar
Incor rect foot we ar includes, forex ample:
R shoes with plat form soles 152
152
Driving and parking

R
shoes with high heels
R slippe rs
There is a risk of an accident. #
Alwayswe ar suitable foot we ar so that
yo u can operate the pedals safel y. &
W
W ARNI NG
ARNI NGRisk of accident if theve hicle is
switched o. while driving
If yo u switch o. theve hicle while driving,
saf ety functions are restric ted or no longer
av ailable.
This may a.ect the po wer steering system and
th e brake forc e boosting, forex ample.
Yo u will need touse considerably more force
to steer and brake, forex ample. #
Do not switch o. theve hicle while driv-
ing. &
W
WARNING
ARNING Risk of accident due tothe
brake system overheating
If yo u lea veyour foot on the brake pedal when
driving, the brake system may overheat.
This increases the braking distance and the
brake system can even fail. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time while
driving. *
N
NOOTE
TE Reduced battery life due tofrequent
short-distance trips The 12 V battery may not be su1cien
tly
ch arge d when theve hicle is used only for
short-dis tance trips. This reduces the life of
th e batter y. #
Drive longer distances regula rly to
ch arge the batter y. *
N
NO
OTE
TE Damage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. N No
ot
tes on dr
es on dr iving wit
iving with a r
h a roof load, tr
oof load, tr ailer or fully
ailer or fully
laden v
laden v ehicle
ehicle
When driving with a loaded roof luggage rack or
trailer as well as with a fully laden or fully occu-
pied vehicle, theve hicle's driving and steering
ch aracteristics change. Driving and parking
153
153

Yo
u should bear thefo llowing in mind:
R Do not exceed the permissible roof load and
to wing capacity. Also obser vethete ch nical
data in the printed Owner's Manual.
R Evenly distribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle
(/ page 114).
R Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
N
No ot
tes on dr
es on dr iving on salt-tr
iving on salt-tr eat
eated r
ed r oads
oads
The braking e.ect is limited on salt-treated roads.
Therefore, obser vethefo llowing no tes:
R due tosalt build-up on the brake disks and
brakepads, the braking distance can increase
considerably or result in braking only on one
side
R maintain a much greater safe distance tothe
ve hicle in front To
remo vesalt build-up:
R brake occasionally while paying attention to
th e tra1c conditions
R carefully depress the brake pedal at the end of
th e journey and when starting the next jour-
ney
N
No ot
tes on aq
es on aq uaplaning
uaplaning
Aq uaplaning can take place once a cer tain
amount of water has accumulate d onthero ad
sur face.
Obser vethefo llowing no tes during heavy precipi-
ta tion or in conditions in which aquaplaning may
occur:
R reduce speed
R avoid tyre ruts
R avoid sudden steering mo vements
R brake careful ly
% Also obser vethe no tes on regula rly ch ecking
wheels and tyres (/ page 332). N
No
ot
tes on dr
es on dr iving t
iving thr
hrough w
ough w at
ater on t
er on t he r
he road sur-
oad sur-
f
f ace
ace
Wa ter which has entered theve hicle can damage
th e drive system, electrics and transmission.
Obser vethefo llowing if you must drive thro ugh
wa ter:
R The water,when calm, may only reach the
lo we r edge of theve hicle body.
R Drive at walking pace at most; water can oth-
erwise enter theve hicle interior.
R Vehicles tr avelling in front, or oncoming vehi-
cles, can create waves which may exceed the
maximum permissible dep thofthewa ter.
The braking e.ect of the brakes is reduced aTer
fo rd ing. Brake carefully while paying attention to
th e tra1c conditions until braking po wer has been
fully restored. EC
EC
O displa
O displa y function
y function The ECO display summarises
your driving charac-
te ristics from the start of the journey toits com-
pletion and assists you in adopting an e1cient
driving style tomaximise range. 154
154
Driving and parking

Yo
u can in0uence energy consum ption bydoing
th efo llowing:
R driving with particular care (/ page 156)
R driving in drive prog ram ; (/page 158) The lettering in
the segment will light up brightl y,
th e outer edge will light up and the segment will
/ll up when thefo llowing driving style is adop ted:
R 1 Steady speed
R 2 Gentle deceleration and rolling
R 3 Moderate acceleration The lettering in
the segment will be grey ,th e outer
edge will be dark and the segment will em pty
when thefo llowing driving style is adop ted:
R 1 Fluctuations in speed
R 2 Heavy braking
R 3 Sporty acceleration
The ECO display will show you when you ha ve
driven economicall y:
R The thre e segments will /ll up comple tely at
th e same time
R The edges around all thre e segments will light
up
The additional range achie ved as a result of your
driving style in comparison with a driver with a
ve ry sporty driving st yle will be shown in the
cent reof display 4. Therange displa yed does
not indicate a /xed reduction in consum ption. R
R ecuper ecuper ativ
ative br
e br ak
ake syst
e syst em
em F
F unction of t
unction of t he r
he recuper
ecuper ativ
ative br
e br ak
ake syst
e syst em
em
Depending on the selected recuperation le vel,the
electric mo tors are operated as an alternator when in
overrun mode and during braking in order
to charge the high-voltage battery while driving.
As soon as youre lease the accelerator pedal
when theve hicle is in motion, recuperation in
ove rrun mode is initiated.
The higher there cuperation, the more sharply the
ve hicle is braked when coasting and the more
electrical energy is fed into the high-voltage bat-
te ry.
The rege nerative brake system has thefo llowing
ch aracteristics:
R supports braking with elect ronically cont rolled
brake force boosting
R con verts th e kinetic energy of theve hicle into
elect ric energy
% Ifyo u brake hard, the mechanical brake is
also used. This means that the maximum
re cuperative energy cann otbe reco vered. The
more you drive and brake in an anticipatory
manner, the more e1cient lyenergy can be
re cuperated. Driving and parking
155
155

Syst
Syst
em limits
em limits
The braking e.ect of the electric mo tor during
re cuperation in overrun mode may be reduced or
may not be available at all in thefo llowing situa-
tions:
R when the high-voltage battery charge level
increases
R ifth e high-voltage battery is not yet at a nor-
mal operating temp erature
R when driving at speeds close tozero
R in transmission position i
R during and aTer ESP ®
inter venes
In these cases, the desired deceleration is set by
th e brake control system. Also brake with the
service brake if necessar y.
Manuall
Manuall y se
y setting r
tting r ecuper
ecuper ativ
ative deceler
e deceler ation
ation
Yo u can use the steering wheel gearshiT paddles
to manually adjust the intensity of recuperation in
ov errun mode. %
When theve hicle is star ted again, thefo llo w-
ing recuperation le vel is set:
R hÃ: if hÃwas selected pr evi-
ousl y.
R h: if a recuperation le velot her than
hà was selected pr eviousl y.
The following recuperation le vels are available:
R hà Intelligent and anticipa tory recupera-
tion with ECO Assist (/ page 156)
R hq Norecuperation: theve hicle coasts,
ro lls freely
R h Normal recuperation R
h± Increased recuperation: increased
decele ration in overrun mode
R h±± Maximum recuperation: maximum
decele ration in overrun mode #
T
To incr
o incr ease r
ease r ecuper
ecuper ation:
ation:brie0y pull gearshiT
paddle 1. #
T
To r
o r educe r
educe r ecuper
ecuperation:
ation:brie0y pull gearshiT
paddle 2. #
T
To select
o select hÃ: pull and hold gearshiT pad-
dle 1 or2.
The Instrument Displ aysho ws th e currently selec-
te dre cuperation le vel next tothe transmission
position displa y. EC
EC
O Assis
O Assis t function
t function %
ECO Assist is not available in all countries.
Depending on theve hicle's equipment, di.er-
ent events ahead can be de tected.
ECO Assist is active only in hÃ
(/ page 156).
ECO Assist anal yses data forth eve hicle's expec-
te dro ute. This allo ws the system tooptimally 156
156
Driving and parking

adjust
the driving style forth ero ute ahead, use
minimal energy and recuperate.
ECO Assist is displa yed on theAssistance
menu(/ page 246). If the system de tects an
ev ent ahead, e.g. a vehicle ahead, and the driving
style can be optimised, theeve nt will appear on
th e inst rument displa y.
Depending on theve hicle's equipment, thefo llo w-
ing events can also be de tected and displa yedfor
th ero ute section ahead:
R Speed limit
R Downhill gradient
R Junctions and roundabouts
R Bends V
V
ehicles wit
ehicles wit h Dr
h Driving Assist
iving Assist ance P
ance Pack
ackag
age:
e: In order
fo r ECO Assist toreact toa speed limit, the auto-
matic adoption of speed limits must be activated
(/ page 216). These route events will be de tec-
te d only if route-based speed adap tation is acti ve
( / page 205). 1
Event ahead
2 Distance display forth eev ent ahead
3 "Foot o. the accelerator" recommendation
The segments of dis tance display 2show the
distance totheev ent ahead as follo ws:
R Afew segments light up: theev ent ahead is
near.
R Many segments light up: theev ent ahead is
fur ther awa y.
If ECO Assist is acti ve, "Foot o. the accelerator"
symbol 3will appear on theAssistance menu
on the inst rument displa y,on the head-up display
and next tothe transmission position displa y. Driving and parking
157
157