MERCEDES-BENZ EQA SUV 2021 Owners Manual

#
When closing thero ller sunblind, make sure
th at no body parts are in thera nge of mo ve-
ment. &
W
WARNING
ARNING Risk of becoming trapped
despite reve rsing function
In particular, there ve rsing function does not
re act tosoT, light and thin objects, e.g. /n-
ge rs. #
When closing thero ller sunblind, make
sure that no body parts are in thera nge
of mo vement. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during the automatic closing process.
The closing process will be stopped. A
A
ut
ut omatic functions of t
omatic functions of t he sliding sunr
he sliding sunroof
oof%
The term "sliding sunroof" also refers to the
panorama sliding sunroof. The sliding sunroof will be closed automatically
when theve hicle has been switched o. in thefo l-
lowing situations:
R if it starts torain
Ra in is de tected byara in sensor on the wind-
screen.
R inextreme temp eratures
R aTer a cer tain time (depending on the on-
board electrical system voltage)
R ifth ere is a malfunction in the po wer supply
The sliding sunroof will rise at there ar in order to
continue ventilating theve hicle interior.
If th e sliding sunroof is obstructed during an auto-
matic closing procedure, thero of will be opened
again slightl y.The automatic function forth e slid-
ing sunroof and the side windo wswill then be
deactivated.
R
R ain-closing f ain-closing f eatur
eature when dr
e when dr iving
iving
V
V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof:
oof:if it
starts torain, thera ised sliding sunroof will auto-
matically be lo wered while theve hicle is in
motion. A
A
ut
ut omatic low
omatic low er
ering function
ing function
V
V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof:
oof:ifthe
sliding sunroof is raised at there ar, it will auto-
matically be lo wered slightly at higher speeds. At
low speeds, it will be raised again automaticall y. &
W
W ARNI NG
ARNI NGRisk of becoming trapped by
automatic lo wering of the sliding sunroof
At higher speeds, thera ised sliding sunroof
will automatically be lo wered slightly at the
re ar. #
Make sure that nobody reaches into the
sliding sunroof's range of mo vement
while theve hicle is in motion. #
If somebody becomes trapped, brie0y
push the sliding sunroof button forw ards
or backwards. %
By pushing or pulling the3 button, you
can inter rupt the automatic functions "Rain
closing function when driving" and "Automatic
lo we ring". 98 98
Opening and closing

R
R
ectifying pr
ectifying pr oblems wit
oblems with t
h the sliding sunr
he sliding sunr oof
oof &
W
WARNING
ARNING Risk of becoming trapped or
fata l injuries when the sliding sunroof is
closed again
If th e sliding sunroof is closed again immedi-
ately aTer it has been bloc ked or reset, it will
close with increased forc e. #
Make sure that no parts of the body are
in the closing area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during the automatic closing process.
The closing process will be stopped. The sliding sunr
The sliding sunr
oof canno
oof cannot be closed and y
t be closed and y ou can-
ou can-
no
no t see t
t see t he cause.
he cause.
% The term "sliding sunroof" also refers to the
panorama sliding sunroof.
If th e sliding sunroof is obstructed during closing
and reopens again slightl y: #
Immediately aTer automatic reve rsing, pull
and hold the3 button down again tothe
point of resis tance until the sliding sunroof is
closed.
The sliding sunroof will be closed with
increased forc e.
If th e sliding sunroof is obstructed again and
opens again slightl y: #
Repeat the pr evious step.
The sliding sunroof will be closed again with
increased forc e.
V V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof: t
oof: the slid-
he slid-
ing sunr
ing sunr oof or t
oof or the r
he roller sunblind is no
oller sunblind is no t oper
t operating
ating
smoot
smoot hly
hly.
. #
Reset the sliding sunroof and thero ller sun-
blind.
R
R ese
ese tting t
tting t he sliding sunr
he sliding sunr oof and t
oof and the r
he roller sun-
oller sun-
blind
blind #
Pull and hold the3 button little bylittle
until the sliding sunroof is fully closed. #
Pull and hold the3 button little bylittle
until thero ller sunblind is fully closed. #
Use automatic operation tofully open and
th en close the sliding sunroof. Anti-t
Anti-theT
heTprot
pr otection
ection F
F
unction of t
unction of t he immobiliser
he immobiliser The immobiliser pr
events your vehicle from being
star ted without the cor rect key.
The immobiliser is automatically activated when
th eve hicle is switched o., and deactivated when
th eve hicle is switched on. A A
T
TA
A (Anti-
(Anti- TheT
TheT Alar
Alarm syst
m syst em)
em) F
F
unction of t
unction of t heAT
he ATA systA syst em
em
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonnet is opened
R when interior pr otection is triggered
(/ page 101) Opening and closing
99
99

R
when tow- awa y protection is triggered
(/ page 100)
The ATA system is primed automatically aTer
appr oximately ten seconds in thefo llowing situa-
tions:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Indicator lamp
10ashes when theATA system is
primed.
The ATA system is deacti vated automatically in the
fo llowing situations:
R aTer unlocking theve hicle with thekey
R aTer unlocking theve hicle using KEYLESS-GO
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
% When the Mercedes‑Benz emer gency call sys-
te m is active and the alarm st ays on for more
th an 30 seconds, a message is automatically
sent tothe Customer Assistance Centre
(/ page 287).
Deactiv Deactiv ating t
ating theATA
he ATA #
Press theÜ, ßorp button on the
key.
or #
Press the start/s top button with theke y in the
st ow age compartment (/ page 151) Deactiv
Deactiv
ating t
ating the alar
he alar m using KEYLESS-GO
m using KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. F
F
unction of tow
unction of tow-awa
-a wa y pr ot
y pr otection
ection An audible and visual alarm is triggered if an alter-
ation
toyour vehicle's angle of inclination is
de tected while tow- awa y protection is primed.
To w- awa y protection is automatically primed aTer
appr oximately 60 seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
To w- awa y protection is only primed when thefo l-
lowing components are closed:
R doors
R tailgate
To w- awa y protection is automatically deactivated:
R aTer pressing theÜ orp button on the
key 100 100
Opening and closing

R
aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS
Information on collision de tection on a par ked
ve hicle (/ page 187). Pr
Pr
iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa y protection is primed again in thefo llo w-
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivate tow- awa y protection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tected
in theve hicle interior.
Interior pr otection is primed automatically aTer
appr oximately ten seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
Interior pr otection is only primed when thefo llo w-
ing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R aTer pressing theÜ orp button on the
key
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS The
following situations can lead toafa lse alarm:
R when there are moving objects such as mas-
cots in theve hicle interior
R when a side wind owis open
R when a panoramic sliding sunroof is open Pr
Pr
iming/deactiv
iming/deactiv ating int
ating inter
erior pr ot
ior pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor .
Interior pr otection is primed again in thefo llowing
cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle menu under Settingstoprime or deacti-
va te interior pr otection. Opening and closing
101 101

N
N
o
ot
tes on t
es on t he corr
he corr ect dr
ect driv
iver's seat position
er's seat position &
W
WARNING
ARNING Risk of accident due toadjust-
ing theve hicle settings while theve hicle is
in motion
Yo u could lose control of theve hicle in thefo l-
lowing situations in particular:
R ifyo u adjust the driver's seat, the head
re straint, the steering wheel or the mir ror
while theve hicle is in motion
R ifyo ufa sten your seat belt while theve hi-
cle is in motion #
Before starting theve hicle: in particular,
adjust the driver's seat, head restraint,
stee ring wheel and mir ror,and fasten
yo ur seat belt. Ensure
thefo llowing when adjusting the steering
wheel 1, seat belt 2and driver's seat 3:
R You are sitting as farawa y from the driver's
airbag as possible, taking thefo llowing points
into consideration:
R You are sitting in an upright position
R Your thighs are slightly suppor tedby the seat
cushion R
Your legs are not fully extended and you can
depress the pedals proper ly
R The back of your head is suppor ted at eye
le ve lby the centre of the head restraint
R You can hold the steering wheel with your
arms slightly bent
R You can mo veyour legs freely
R You can see all the displa yson the inst rument
cluster clear ly
R You ha vea good overview of the tra1c condi-
tions
R Your seat belt sits snugly against your body
and passes across the centre of your shoulder
and across your hips in the pelvic area 102
102
Seats and st
owing

Seats
Seats
A
A
djus
djusting t ting t he fr
he front seat mec
ont seat mec hanicall
hanically (wit
y (without
hout
Seat Comf
Seat Comf or
ort P
t P ack
ack ag
age)
e) &
W
WARNING
ARNING Risk of becoming trapped if the
seats are adjusted bychildren
Children could become trapped if they adjust
th e seats, particular lywhen unat tended. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Never lea vechildren unattended in the
ve hicle. &
W
W ARNING
ARNING Risk of becoming trapped dur-
ing seat adjustment
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
Make sure when adjusting a seat that no
one has any body parts in the sweep of
th e seat. Obser
vethe saf ety no tes on "Airbags" and "Chil-
dren in theve hicle". &
W
WARNING
ARNING Risk of accident due tothe
driver's seat not being engaged
The driver's seat may mo veunexpectedly
while driving.
This could cause youto lose control of the
ve hicle. #
Always make sure that the driver's seat
is engaged before starting theve hicle. &
W WARNING
ARNING Risk of accident due toadjust-
ing theve hicle settings while theve hicle is
in motion
Yo u could lose control of theve hicle in thefo l-
lowing situations in particular:
R ifyo u adjust the driver's seat, the head
re straint, the steering wheel or the mir ror
while theve hicle is in motion
R ifyo ufa sten your seat belt while theve hi-
cle is in motion #
Before starting theve hicle: in particular,
adjust the driver's seat, head restraint,
stee ring wheel and mir ror,and fasten
yo ur seat belt. &
W
WARNING
ARNING Risk of becoming trapped if the
seat height is adjusted carelessly
If yo u adjust the seat height carelessl y,yo u or
ot her vehicle occupants could be trapped and
th ereby injured.
Children in particular could accidentally press
th e electrical seat adjustment buttons and
become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly ofthe seat
adjustment system. Seats and st
owing
103 103

&
W
WARNI NG
ARNI NGRisk of injury due tohead
re straints not being /tted or being adjus-
te d incor rectly
If head restraints ha venot been installed or
ha ve not been adjusted cor rectl y,there is an
increased risk of injury in the head and neck
area, e.g. in theeve nt of an accident or when
braking. #
Always drive with the head restraints /t-
te d. #
Before driving o., make sure forev ery
ve hicle occupant that the centre of the
head restraint supports the back of the
head at about eye le vel. Do not inter
change the head restraints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re straints co rrectl y.
Ad just the head restraint fore -and-aT position so
th at it is as close as possible tothe back of your
head. &
W
WARNING
ARNING Risk of injury or death due to
incor rect seat position
The seat belt will not o.er the intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
In particular, you may slip under the seatbelt
and injure yourself. #
Adjust the seat proper lybefore begin-
ning your journe y. #
Always ensu rethat the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the centre of your shoul-
der. &
W
WARNING
ARNING Risk of injury due toexcessive
st ra in on thegr ab handle
If yo u apply your full body weight tothegr ab
handle or pull it abruptl y,thegr ab handle may
be damaged or become loose from its anchor-
age. #
Use thegr ab handles only tostabilise
th e seating position or toassist in get-
ting in and out of the seat. &
W
WARNING
ARNING Risk of injury or death due to
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic
co-driver airbag shuto. or damage the system. #
Do not store any objects under the co-
driver seat. #
When the co-driver seat is occupied,
make sure that no objects are trapped
under the co-driver seat. 104
104
Seats and st
owing

A
A
djus
djus ts t
ts the seat
he seat f
for
or e-and-aT
e-and-aT position
position #
LiT le ver1 and slide the seat into the
desired position. #
Make sure that the seat is engaged. #
T
To adjus
o adjust t t the seat height:
he seat height: push or pull lever2
until the desired position has been reached. #
T
To adjus
o adjust t t the seat bac
he seat bac kr
kres
es t inclination:
t inclination: turn
handwheel 3forw ards and backwards until
th e desired position has been reached. A
A
djus
djusting t ting t he fr
he front seat mec
ont seat mec hanicall
hanically (wit
y (with Seat
h Seat
Comf
Comf or
ort P
t P ack
ack ag
age)
e) A
A
djus
djusts t ts the seat
he seat f
for
or e-and-aT
e-and-aT position
position #
LiT le ver2 and slide the seat into the
desired position. #
Make sure that the seat is engaged. #
T
To adjus
o adjust t t the seat cushion lengt
he seat cushion lengt h (dr
h (driv
iver's
er's
seat onl
seat onl y):
y):liT le ver1 and slide the front sec-
tion of the seat cushion forw ards or bac k-
wa rds. #
T
To adjus
o adjust t t the seat cushion inclination:
he seat cushion inclination: turn
handwheel 3forw ards and backwards until
th e desired position has been reached. #
T
To adjus
o adjust t t the seat height:
he seat height: push or pull lever4
until the desired position has been reached. #
T
To adjus
o adjust t t the seat bac
he seat bac kr
kres
es t inclination:
t inclination: turn
handwheel 5forw ards and backwards until
th e desired position has been reached. Seats and st
owing
105
105

A
A
djus
djus ting t
ting t he fr
he front seat electr
ont seat electr ically
ically1
Seat backrest inclination
2 Seat height
3 Seat cushion inclination
4 Seat fore -and-aT position #
Save the settings with the memory function
(/ page 113). A
A
djus
djus ting t
ting t he 4-wa
he 4-wa y lumbar support
y lumbar support 1
Higher
2 SoTer
3 Lower
4 Firm er #
Use buttons 1to4 toadjust the contour of
th e backrest. Head r
Head r
es
estrtraints
aints A
A
djus
djus ting t
ting t he fr
he front seat head r
ont seat head r es
estrtraints manually
aints manually &
W
WARNING
ARNING Risk of accident due toadjust-
ing theve hicle settings while theve hicle is
in motion
Yo u could lose control of theve hicle in thefo l-
lowing situations in particular:
R ifyo u adjust the driver's seat, the head
re straint, the steering wheel or the mir ror
while theve hicle is in motion
R ifyo ufa sten your seat belt while theve hi-
cle is in motion #
Before starting theve hicle: in particular,
adjust the driver's seat, head restraint,
stee ring wheel and mir ror,and fasten
yo ur seat belt. 106
106
Seats and st
owing

&
W
W ARNI NG
ARNI NGRisk of injury due tohead
re straints not being /tted or being adjus-
te d incor rectly
If head restraints ha venot been installed or
ha ve not been adjusted cor rectl y,there is an
increased risk of injury in the head and neck
area, e.g. in theeve nt of an accident or when
braking. #
Always drive with the head restraints /t-
te d. #
Before driving o., make sure forev ery
ve hicle occupant that the centre of the
head restraint supports the back of the
head at about eye le vel. Do not inter
change the head restraints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re straints co rrectl y.
Ad just the head restraint fore -and-aT position so
th at it is as close as possible tothe back of your
head. #
T
To r
o r aise:
aise: pullthe head restraint up. #
T
To low
o low er:
er:press release knob 1inthe direc-
tion of the ar row and push the head restraint
down. #
T
To mov
o mov e t
e the dr
he dr iv
iver's head r
er's head r es
estrtraint f
aint f orw
orwar
ards:
ds:
press release knob 2and pull the head
re straint forw ards. #
T To mov o mov e t
e the dr
he dr iv
iver's head r
er's head r es
estr
traint bac k-
aint bac k-
w
w ar
ar ds:
ds: press release knob 2and push the
head restraint ba ckwards.
A
A djus
djusting t ting t he head r
he head r es
estr
traints of t
aints of t he r
he rear seats
ear seats
mec
mec hanical ly
hanical ly #
T
To r
o r aise:
aise: pullthe head restraint up. Seats and st
owing
107
107