phone MERCEDES-BENZ EQA SUV 2021 User Guide

%
Further information on con venience closing
(/ page 94).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr
Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 80). #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 86). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. #
T To activ o activ at
ate:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds.
The red indicator lamp on button 2lights up
once theve hicle is loc ked. Opening and closing
85 85

#
T
To call up:
o call up: press and brie0y hold one of preset
position buttons 4,TorU.
ATer releasing the button, all systems are
mo ved into the stored position. S
S
t
to
o w
w ag
ag e ar
e ar eas
eas N
No
ot
tes on loading t
es on loading t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of injury from unsecured
items in theve hicle
If objects, lug gage or loads are not secured or
not secured su1cient ly,they could slip, tip
ov er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. &
W WARNI NG
ARNI NGRisk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone brac kets cannot alw aysreta in all
objects they contain.
There is a risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or too
lar ge inthe load compartment. &
W
WARNING
ARNING Risk of accident from objects in
th e driver's foot we ll and front-passenger
fo ot we ll
Objects in the driver's foot we ll and front-
passenger foot we ll may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll or front-passenger foot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient clearance forthe
pedals. #
Do not use loose 0oor mats and do not
lay multiple 0oor mats on top of one
ano ther. V V
ehicles wit
ehicles wit h aut
h automatic fr
omatic fr ont passeng
ont passeng er airbag
er airbag
shut
shut o.:
o.:objects trapped under the front
passenger seat may inter fere with the function of
th e automatic front passenger airbag shuto. or
damage the system. Please obser vethe no tes on 114
114
Seats and st
owing

USB por
USB por
t in t
t in the r
he rear passeng
ear passeng er com
er compar
partment
tment %
Depending on theve hicle equipment, the
design of the st owage compartment and the
number of USB ports in there ar cent recon-
sole may vary.
When theve hicle is switched on, you can charge a
USB device, such as a mobile phone, at USB ports
using a suitable charging cable. W
W
ir
ireless c
eless c har
harging of t
ging of t he mobile phone and con-
he mobile phone and con-
nection wit
nection wit h t
h the e
he e xt
xter
er ior aer
ior aer ial
ial N
No
ot
tes on wir
es on wir elessl
elessly c
y char
har ging t
ging t he mobile phone
he mobile phone &
W
WARNING
ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within. There is a
risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe no tes on loading theve hicle. &
W
WARNING
ARNING Risk of /re from placing objects
in the mobile phone st owage compart-
ment
Placing other objects in the mobile phone
st ow age compartment could constitute a /re
hazard. #
Apart from a mobile phone, do not place
any other objects in the mobile phone
st ow age compartment, especially those
made of me tal. *
N NOOTE
TE Damage toobjects caused byplac-
ing them in the mobile phone st owage
compartment If objects are placed in
the mobile phone
st ow age compartment, these may be dam-
aged byelectromagnetic /elds. #
Do not place credit cards, storage
media, ski passes or other objects sensi-
tive toelectromagnetic /elds in the
mobile phone st owage compartment. *
N NOOTE
TE Damage tothe mobile phone st ow-
age compartment caused byliquids If liquids enter
the mobile phone st owage
compartment, the compartment may be dam-
aged. #
Ensure that no liquids enter the mobile
phone st owage compartment. Seats and st
owing
127
127

The
following no tes on wirelessly charging the
mobile phone must be obser ved:
R Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module.
R The charging function and wireless connection
of the mobile phone totheve hicle's exterior
aerial are only available if theve hicle is
switched on.
R Small mobile phones may not be able tobe
ch arge d in every position of the mobile phone
st owa gecompartment.
R Largemobile phones which do not rest 0at in
th e mobile phone st owage compartment may
not be able tobe charge d or connected with
th eve hicle's exterior aerial.
R The mobile phone may heat up during the
ch arging process. This may particular ly
depend on the applications (apps) cur rently
open in the backg round.
R Toensure more e1cient charging and connec-
tion with theve hicle's exterior aerial, remo ve
th e pr otective co ver from the mobile phone. Pr
otective co vers which are necessary for
wireless charging are an exception. Char
Char
ging a mobile phone wir
ging a mobile phone wir elessly
elessly R
R
eq
eq uir
uir ements:
ements:
R The mobile phone is suitable for wireless
ch arging.
A list of compatible mobile phones can be
fo und at: https://www.mercedes-benz-
mobile.com. #
Place the mobile phone as close tothe centre
of the mar ked sur face on mat 1as possible
with the display facing upwards.
When a message is shown in the multimedia
system, the mobile phone is being charge d.
Malfunctions during thech arging process are
shown in the central displa y.
% The mat can be remo vedfo r cleaning, e.g.
using clean, luk ewarmwater.
S
S t to
o w
w ag
ag e com
e com par
partment wit
tment without cov hout cover
er
Make sure the mobile phone is proper lystored
and secu redto prev ent it from falling out while
yo u are driving. 128
128
Seats and st
owing

#
T
To secur
o secur e t
e the mobile phone:
he mobile phone: swing lever2
out.
R
R adio eq
adio eq uipment appr ov
uipment appr oval number
al number s f
s for Br
or Br azil
azil
This device operates on a secondary basis, that is
to say it has no pr otection against harmful inter-
fe re nce, not even from the same type of stations,
and must not cause inter fere nce with systems
ope rating on a prima rybasis.
This product is permitted in accordance with the
procedure de/ned in Directive 242/2000 bythe
Brazilian telecommunications agency ANATEL and
meets the applicable tech nical requ irements.
Fu rther information is available on the ANATEL
we bsite. www.anatel.go v.br #
Further information on the declaration of con-
fo rm ity forve hicle components which receive
and/or transmit radio waves. F
F
itting/r
itting/r emo
emoving t
ving t he
he0oor
0oor mats
mats &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. #
T To
o /t:
/t: slide the cor responding seat backwards
and lay the 0oor mat in thefo ot we ll. #
Press studs 1onto holders 2. #
Adjust the cor responding seat. #
T
To r
o r emov
emov e:
e:slide the cor responding seat bac k-
wa rds and pull the 0oor mat o. holders 2. #
Remo vethe 0oor mat. Seats and st
owing
129
129

Ov
Ov
er
ervie
vie w of ins
w of ins tr
trument display
ument display 1
Recommended speed when route guidance is
active (drive prog ram ; Eco)
2 LeT area for additional values (e xample: digi-
ta l speedome ter): Digital speedome ter /
Ra nge / ECO display
3 Outside temp erature
4 Time
5 Right area for additional values (e xample:
operating energy in percent): Operating
energy in percent / Range / ECO display
6 Output scale
7 Recuperated po wer scale
8 Maximum available output of the drive system
9 Transmission position
A Current output
B Indexpoints C
Centre display area of the inst rument display
(e xamp le: standard display for trip): Trip /
Service / Assistance / Telephone / Media /
Ra dio / Navigation / Styles and displa ys
D Current state of charge ofthe high-voltage
battery
E Available maximum range according toaver-
age consum ption
F Available range according topersonal driving
style
Under normal operating conditions, the display of
th eav ailable drive system output is in the maxi-
mum range.
In thefo llowing cases, the po wer output available
may deviate from the maximum range:
R Very high or low outside tempe ratures
R Very high per form ance requ irements for a
long period of time
R Very low charge status of the high-voltage bat-
te ry
R Fault in the drive system The segments on
the speedome ter indicate the
statuses of thefo llowing systems: cruise control/
limiter/Active Distance Assist DISTRONIC
Maximum range Eis calculated based on the
av erage consum ption of theve hicle. Range Fis
calculated based on the personal driving style.
The actual remaining range particular lydepends
on outside temp eratures or air conditioning set-
tings.
While the navigation system or commuter route is
active, additional information about thero ute
ahead can be included in range calculation F.
The actual remaining range may di.er from the
displa yed cur rently calculated range. Instrument display and on-board computer
245 245

Ov
Ov
er
ervie
vie w of butt
w of butt ons on t
ons on the st
he steer
eering wheel
ing wheel 1
P Back/Home button (press and hold),
on-board computer
2 Touch Control, on-board computer
3 Control panel for cruise control/limiter or
Ac tive Distance Assist DISTRONIC
4 Control panel forth e MBUX multimedia sys-
te m (/ page 250) £
LINGU ATRO NIC
5 ò Tocall up the home screen of the multi-
media system
6 Touch Control multimedia system
7 % Back button (multimedia system)
8 Brightness control toadjust the lighting in the
Instrument Displ ayand in the control ele-
ments of theve hicle interior Oper
Oper
ating t
ating t he on-boar
he on-boar d com
d comput
put er
er
Obser vethe legal requ irements forth e country in
which you are cur rently driving when ope rating
th e on-board computer. When
the on-board computer is being operated,
di.erent acoustic signals will sound as operating
fe edbac k,e.g. when the end of a list is reached or
when you are scrolling thro ugh a list.
The following menus are available:
R Assistance
R Telephone
R Navigation
R Trip
R Radio
R Media
R Styles & display
R Service
% You can /nd information about the possible
settings and selections on the menus in the
Digital Owner's Manual.
The menus can be called up from the menu bar
on the inst rument displa y. #
T To call up t
o call up t he menu bar:
he menu bar: pressthe leT-hand
back button until the menu bar is displa yed. 246
246
Inst
rument display and on-board computer

V
V
ehicles wit
ehicles wit h
hTr
Tra1c
a1c Sign Assist:
Sign Assist: detected instruc-
tions and tra1c signs (/ page 214).Head-up display
Head-up display
F
F
unction of t
unction of t he head-up display
he head-up display The head-up display projects
thefo llowing infor-
mation into the driver's /eld of vision abo vethe
cockpit, forex ample:
R The vehicle speed
R Information from the navigation system
R Information from the driving systems and driv-
ing saf ety sy stems
R Some warning messages
Depending on theve hicle's equipment, di.erent
content can be shown in theth re e areas of the
head-up displ ay (/page 248). Displa
Displa y cont
y content
ent 1
Navigation instructions
2 Current speed
3 Detected instructions and tra1c signs
4 Set speed in the driving system (e.g. cruise
control)
Syst
Syst em limits
em limits
The visibility of the displa yswill be a.ected bythe
fo llowing conditions:
R Seat position
R Image position setting
R Light conditions R
Wetro ad sur face
R Objects on the display co ver
R Polarisation in sunglasses
% Inextreme sunlight, sections of the display
may appear washed out. You can cor rect this
by deactivating and reactivating the head-up
displa y. Se
Se
tting t
tting t he head-up displa
he head-up displa y using t
y using the on-board
he on-board
com
com put
puter
er On-board co
mputer:
4 HEAD-UP DISPLAY
The following head-up display settings or displa ys
can be selected or shown:
R Position
R Brightness
R Messages
R Assis tance status
R Telephone
R Audio
R LINGU ATRO NIC 248
248
Instrument displ
ayand on-board computer

#
T
To select t
o select t he Se
he Settings menu:
ttings menu: swipetotheright
on the leT-hand Touch Control.
The Settings menu 5will be selected. #
T
To call up t
o call up t he Se
he Settings menu:
ttings menu: pressthe leT-
hand Touch Control. #
T
To adjus
o adjust t t the position:
he position: swipe upwards or
down wards on the leT-hand Touch Control. #
T To adjus o adjust t t the br
he br ightness:
ightness: swipetothe leT or
ri ght on the leT-hand Touch Control.
Se
Se tting messag
tting messag es, assist
es, assistance st
ance status, t
atus, telephone,
elephone,
audio and LIN
audio and LIN GUA
GUATR
TRONIC
ONIC #
Press the leT-hand Touch Control.
The list of setting options will be displa yed. #
Swipe upwards or down wards on the leT-hand
To uch Control and select a setting bypressing
th e leT-hand Touch Control. Selecting what t
Selecting what t he head-up displa
he head-up displa y shows
y sho ws (Example)
1
Switching the head-up display on/o.
2 LeT display area
Na vigation system
Av erage consum ption
G-me ter
3 Central display area
Speedome ter
Set speed in the driver assistance system,
e.g. cruise control
Wa rnings from driver assistance systems, e.g.
distance warning 4
Right display area
Tra1c Sign Assist
Assis tant display
5 Con/guring settings
6 Indexpoints
Display areas 2to4 that are not requ ired can
be hidden.
% In audio mode, the station name or track will
be shown temp orarily when the audio source
is being actively operated. In addition, the lat-
est calls will be displa yed when thete lephone
list on the inst rument display is actively oper-
ated. #
Swipe upwards or down wards on the leT-hand
To uch Control. Switc Switc
hing t
hing t he head-up displa
he head-up displa y
yon/o.
on/o. via t
via the mul-
he mul-
timedia syst
timedia syst em
em Multimedia system:
4 © 5
Settings 5
Quick access #
Select HUD.
The head-up-display is activated. Instrument display and on-board computer
249
249

Ov
Ov
er
ervie
vie w and oper
w and oper ation
ation N
No
ot
tes on t
es on t he MBUX multimedia syst
he MBUX multimedia syst em
em&
W
WARNING
ARNING Risk of dist raction from infor-
mation systems and communications
equipment
If yo u operate information systems and com-
munication devices integ rated in theve hicle
when driving, you could be distracted from the
tra1c situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y.Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating the multimedia system.
Depending on the equipment, the scope of func-
tion and product designation of your MBUX multi-
media system may di.er from the description and images in
this Owner's Manual. Forex ample,
ro ute guidance with augmented reality is not avail-
able in all equipment variants. Ov Ov
er
ervie
vie w of t
w of t he MBUX multimedia sy
he MBUX multimedia sy st
stem
em 1
Touch Control and control panel forth e MBUX
multimedia system
2 Media display with touch functionality 3
Touchpad
4 Controller
Turn: adjusts thevo lume
Press brie0y: switches the mute function
on/o.
Press and hold: switches the MBUX multime-
dia system or media display on or o.
5 Buttons for navigation, radio/media and tele-
phone
6 Button forfa vo urites/themes
Fu rther operating options:
R Conducting a voice dialogue with LINGU A-
TRONIC.
R Ope rating functions contact-free with the
MBUX Interior Assistant.
% You can /nd fur ther information about opera-
tion as well as about applications and ser v-
ices in the Digital Owner's Manual.
Anti-t Anti-theT heTprot
pr otection ection
This device is equipped with tech nical pr ovisions
to protect it against theT. More de tailed informa- 250
250
MBUX multimedia system