MERCEDES-BENZ EQA SUV 2021 Owners Manual

Do not
exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi-
cle
R Perm issible gross weight of theto wing vehicle
R Perm issible gross weight of the trailer
R Maximum permissible speed of the trailer
Ensure thefo llowing before starting a journe y:
R The tyre pressure on there ar axle of theto w-
ing vehicle is set for a maximum load
R The lighting of the connected trailer is opera-
tional
R V
V ehicles wit
ehicles wit hout LED headlam
hout LED headlam ps or MUL
ps or MULTI-
TI-
BEAM LED headlam
BEAM LED headlam ps:
ps: the headlamps ha ve
been set cor rectly
In theev ent of increased rear axle load, the car/
trailer combination must not exceed a maximum
speed of 100 km/h forre asons conce rning the
operating permit. This also applies in countries in
which the permissible maximum speed for car/
trailer combinations is abo ve100 km/h. F F
olding t
olding t he ball nec
he ball nec k out and in
k out and in &
W
WARNING
ARNING Risk of accident due tothe ball
neck not being engaged
If th e ball neck is not engaged, the trailer may
come loose. #
Always engage the ball neck as descri-
bed. &
W
WARNING
ARNING Risk of injury from ball neck
swinging outwards
The ball neck may swing outwards when
unlocking or when it has not been proper ly
engaged.
There is a risk of injury within the ball neck's
ra nge of mo vement! #
Unlock the ball neck only when its range
of mo vement is unobstructed. #
Always be sure the ball neck is engaged
when folding in wards. *
N NOOTE
TE Increased risk of damage toprop-
erty due tofolded-out ball neck #
When the trailer is not coupled or the
bicycle rack is attached, fold in the ball
neck or, in the case of a fully electric
trailer hitch, retract the ball nec k. *
N
NO
OTE
TE Damage totheve hicle due toincor-
re ct use of the trailer hitch When a trailer hitch is used
toreco ver a vehi-
cle, theve hicle may be damaged in the proc-
ess. #
Use the trailer hitch only for pulling a
trailer or attaching appr oved car rier sys-
te ms (e.g. a bicycle rack ). R
R
eq
eq uir
uir ements:
ements:
R The vehicle is secured against rolling away.
R The swivel range is clear.
R The trailer cables or ada pter plugs ha vebeen
re mo ved. 238
238
Driving and parking

F
F
olding t
olding t he ball nec
he ball nec k out
k out #
Pull switch 2until the ball neck unloc ks.
The ball neck will fold out from under there ar
bumper.
Indicator lamp 1will 0ash. #
Pull the ball neck in the direction of the ar row
until it engages audibly in a vertical position.
Indicator lamp 1onthe ball neck release
switch will go out.
If th e ball neck is not securely loc ked in place,
th eTrailer coupling Check lockmessage will
appear on the inst rument displa y. #
Remo vethe co ver cap from the ball head and
store it in a safe place. Make sure
that the ball on the ball neck is clean.
Check that it is either greased or dry (g rease-
free), depending on the inst ructions forth e trailer.
F
F olding t olding t he ball nec
he ball nec k in
k in #
Pull switch 2until the ball neck unloc ks.
The ball neck will fold up under there ar
bumper.
Indicator lamp 1will 0ash. #
Push the ball neck in the direction of the
ar ro w until it engages audibly behind the
bumper.
Indicator lamp 1will go out and the message
on the inst rument display will disappear.
Obser vethe information about the displa yson the
inst rument cluster:
R Indicator and warning lamps (/ page 408)
R Display message s (/page 358) Coupling up/uncoupling a tr Coupling up/uncoupling a tr
ailer
ailer R
R
eq
eq uir
uir ements:
ements:
R The ball neck is extended and engaged in a
securely loc ked position. Driving and parking
239
239

Tr
ailers with a 7-pin plug can be connected tothe
ve hicle with thefo llowing adap ters:
R Adapter plug
R Adapter cable
The trailer will be cor rectly de tected bytheve hi-
cle only if thefo llowing conditions are met:
R The trailer is connected cor rectl y.
R The trailer lighting system is in working order.
The functions of thefo llowing systems will be
a.ec tedbya cor rectly connected trailer:
R ESP ®
trailer stabilisation
R Active Lane Keeping Assist
R Parking Assist PARKTRONIC
R Active Parking Assist
R Blind Spot Assist or Active Blind Spot Assist
R Drive Away Assist
R Cross Tra1c Ale rt
R Reversing camera
R 360° camera Coupling up a tr
Coupling up a tr ailer
ailer
* NO
NOTE
TEDamage tothe star ter battery due
to full dis charge Charging
the trailer battery using the po wer
supply of the trailer can damage the star ter
batter y. #
Do not use theve hicle's po wer supply to
ch arge the trailer batter y. #
Remo vethe co ver cap from the ball head and
store it in a safe place. #
Position the trailer on a le vel sur face behind
th eve hicle and couple it up totheve hicle. #
Open the soc ket cap. #
Inse rtthe plug with lug 1ingroo ve 3 on
th e soc ket. #
Turn bayonet coupling 2totheright as far as
it will go. #
Let the cap engage. #
Secure the cable tothe trailer with cable ties
(only if you are using an adap ter cable). #
Make sure that the cable is alw ays slack for
ease of mo vement during cornering.
Under thefo llowing conditions, a message may
appear on the inst rument display even if the
trailer has been connec ted cor rectl y:
R LEDs ha vebeen ins talled in the trailer lighting
system.
R The cur rent has fallen below the trailer lighting
system's minimum cur rent (50 mA).
% Accessories can be connected tothe perma-
nent po wer supply up to180 W and tothe
po we r supply that is switched on via the igni-
tion loc k. 240
240
Driving and parking

U
U
ncoupling a tr
ncoupling a tr ailer
ailer &
W
W ARNI NG
ARNI NGRisk of being crushed and
becoming trapped when uncoupling a
trailer
When uncoupling a trailer with an engaged
inertia-activated brake, your hand may
become trapped between theve hicle and the
trailer dr awbar. #
Do not uncouple trailers with an engaged
ove rrun brake. *
N
NO OTE TE Damage when uncoupling in a state
of ove rrun Uncoupling in a state of
overrun can damage
th eve hicle. #
Do not uncouple trailers with an engaged
ove rrun brake. #
Secure the trailer against rolling away. #
Disconnect the electrical connection between
th eve hicle and the trailer. #
Uncouple the trailer. #
Place the co ver cap on the ball head.
% T
Tr
railer
ailer s wit
s wit h LED lighting:
h LED lighting: aTer uncoupling the
traile r,switch theve hicle on and then o.
again. Bicy
Bicy
cle r
cle r ac
ack function
k function &
W
WARNING
ARNING Risk of an accident if the bicy-
cle rack is used incor rectly
The bicycle rack may become de tach ed from
th eve hicle in thefo llowing cases:
R the permissible load capacity of the trailer
hitch is exceeded.
R the bicycle rack is used incor rectl y.
R the bicycle rack is secured tothe ball neck
beneath the ball head.
Obser vethefo llowing foryo ur ow n sa fety and
th at of other road users:
R always adhere tothe permissible load
capacity of the trailer hitch. R
always obser vethe permissible rear axle
load of theto wing vehicle.
R use the bicycle rack only totransport bicy-
cles.
R always proper lysecure the bicycle rack by
attaching it tothe ball head.
R use only bicycle rack s appr ovedby
Mercedes-Benz.
R always obser vethe bicycle rack operating
instructions. *
N NOOTE TE Damage to, or crac kson, the trailer
hitch due tounsuitable bicycle rack s or
bicycle rack s being used inco rrectly #
use only bicycle rack s appr ovedby
Mercedes-Benz. *
N
NOOTE
TE Increased risk of damage toprop-
erty due tofolded-out ball neck #
When the trailer is not coupled or the
bicycle rack is attached, fold in the ball Driving and parking
241
241

neck or, in
the case of a fully electric
trailer hitch, retract the ball nec k. Depending on
the bicycle rack 's design, up to
th re e bicycles can be transpor ted on the bicycle
ra ck.
When mounted byattaching toball head 1,the
maximum load capacity is 75 kg. The maximum load capacity is calculated from
the
we ight of the bicycle rack and the bicycle rack
load.
Obser vethe no tes on driving with a roof load,
trailer or fully laden vehicle (/ page 152).
When using a bicycle rack , set the tyre pressure
fo r increased load on there ar axle of theve hicle.
Fu rther information on the tyre pressure can be
fo und in the tyre pressure table (/ page 334).
N
No ot tes on loading
es on loading
The lar gerth e distance between the load's centre
of grav ity and the ball head, thegr eater the load
on the trailer hitch.
Therefore, obser vethefo llowing no tes:
R mount heavy bicycles as close totheve hicle
as possible
R always distribute the load on the bicycle rack
as evenly as possible across theve hicle's lon-
gitudinal axis
Mercedes-Benz recommends removing all de tach-
able parts from bicycles (e.g. bask ets, ch ild seats,
re ch arge able batteries) before loading them onto
th e bicycle rack . This will impr ovethe aerody- namic
resis tance and centre of grav ity of the bicy-
cle rack.
Alw ays secure the bicycles toprev ent them from
moving around and check them at regular inter-
va ls to ensure that they are secure.
Do not use tarp aulins or other co vers. The driving
ch aracteristics and rear view may be impaired. In
addition, aerodynamic resis tance and the load on
th e trailer hitch will increase. Load distribution on
the bicycle rack
1 Vertical distance between centre of grav ity
and ball head 242
242
Driving and parking

2
Horizontal distance between centre of grav ity
and ball head
3 The centre of grav ity is on theve hicle's cent re
axis
Obser vethefo llowing information when you are
loading the bicycle rack with up tothre e bicycles:
Loading t
Loading t he bicy
he bicycle r
cle rack
ack T
T
o
o t
tal w
al w eight
eight
of bicy
of bicy cle
cle
r
r ac
ac k and load
k and load Max. dist
Max. dist
ance
ance
1
1 Max. dist
Max. dist
ance
ance
2
2
Up to75 kg 420 mm 300 mm V
V
ehicle to
ehicle towing ins
wing ins tr
tructions
uctions
The vehicle is not suitable forth e use of tow bar
systems that are used for 0at towing or dinghy
to wing, forex ample. Attach ing and using tow bar
systems can result in damage totheve hicle.
When you are towing a vehicle with tow bar sys-
te ms, safe driving characteristics cann otbe guar-
anteed forth eto wing vehicle or theto we dve hicle.
The vehicle-trailer combination may swer vefrom
side toside. Obser
vethefo llowing information:
R Perm itted towing me thods (/ page 323)
R The no tes on towing theve hicle with bo th
axles on thegr ound (/ page 324) Driving and parking
243
243

N
N
o
ot
tes on t
es on t he ins
he instrtrument displa
ument displa y and on-board
y and on-board
com
com put
puter
er &
W
WARNING
ARNING Risk of accident if the inst ru-
ment display fails
If th e inst rument display has failed or is mal-
functioning, function restrictions in systems
re leva nt tosaf ety cann otbe de tected.
The operating saf ety of your vehicle may be
impaired. #
Drive on carefull y.#
Have theve hicle checked immediately at
a qu ali/ed specialist workshop. &
W
WARNING
ARNING Risk of distraction from infor-
mation systems and communications
equipment
If yo u operate information systems and com-
munication devices integ rated in theve hicle
when driving, you could be distracted from the
tra1c situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y. Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating the on-board computer.
The on-board computer sho wsonly display mes-
sages and warnings from speci/c systems on the
inst rument displa y.Yo u must therefore ensure
th at your vehicle is alw aysre liable.
If th e operating saf ety of your vehicle is impaired,
park theve hicle immediately and safel y.Contact a
qu ali/ed specialist workshop.
Information about thera nge
R The actual range achie ved may di.er from the
ra nge displa yed. The calculation of thera nge
ta ke syo ur pr evious driving style into account.
R When the trip computer is reset, the data on
th e pr evious driving style will also be dele ted
and calculated afresh from this point on. R
Factors such as outside temp erature or cli-
mate control settings ha vea direct in0uence
on the achie vable range.
R While the navigation system or commuter
ro ute is active, additional information about
th ero ute ahead can be included in thera nge
calculation.
Electrical consum ption
R The consum ption /gures From start and
From reset take into account all active con-
sumer equipment when it comes tothe drive
system's operational readiness õ. 244 244
Instrument displ
ayand on-board computer

Ov
Ov
er
ervie
vie w of ins
w of ins tr
trument display
ument display 1
Recommended speed when route guidance is
active (drive prog ram ; Eco)
2 LeT area for additional values (e xample: digi-
ta l speedome ter): Digital speedome ter /
Ra nge / ECO display
3 Outside temp erature
4 Time
5 Right area for additional values (e xample:
operating energy in percent): Operating
energy in percent / Range / ECO display
6 Output scale
7 Recuperated po wer scale
8 Maximum available output of the drive system
9 Transmission position
A Current output
B Indexpoints C
Centre display area of the inst rument display
(e xamp le: standard display for trip): Trip /
Service / Assistance / Telephone / Media /
Ra dio / Navigation / Styles and displa ys
D Current state of charge ofthe high-voltage
battery
E Available maximum range according toaver-
age consum ption
F Available range according topersonal driving
style
Under normal operating conditions, the display of
th eav ailable drive system output is in the maxi-
mum range.
In thefo llowing cases, the po wer output available
may deviate from the maximum range:
R Very high or low outside tempe ratures
R Very high per form ance requ irements for a
long period of time
R Very low charge status of the high-voltage bat-
te ry
R Fault in the drive system The segments on
the speedome ter indicate the
statuses of thefo llowing systems: cruise control/
limiter/Active Distance Assist DISTRONIC
Maximum range Eis calculated based on the
av erage consum ption of theve hicle. Range Fis
calculated based on the personal driving style.
The actual remaining range particular lydepends
on outside temp eratures or air conditioning set-
tings.
While the navigation system or commuter route is
active, additional information about thero ute
ahead can be included in range calculation F.
The actual remaining range may di.er from the
displa yed cur rently calculated range. Instrument display and on-board computer
245 245

Ov
Ov
er
ervie
vie w of butt
w of butt ons on t
ons on the st
he steer
eering wheel
ing wheel 1
P Back/Home button (press and hold),
on-board computer
2 Touch Control, on-board computer
3 Control panel for cruise control/limiter or
Ac tive Distance Assist DISTRONIC
4 Control panel forth e MBUX multimedia sys-
te m (/ page 250) £
LINGU ATRO NIC
5 ò Tocall up the home screen of the multi-
media system
6 Touch Control multimedia system
7 % Back button (multimedia system)
8 Brightness control toadjust the lighting in the
Instrument Displ ayand in the control ele-
ments of theve hicle interior Oper
Oper
ating t
ating t he on-boar
he on-boar d com
d comput
put er
er
Obser vethe legal requ irements forth e country in
which you are cur rently driving when ope rating
th e on-board computer. When
the on-board computer is being operated,
di.erent acoustic signals will sound as operating
fe edbac k,e.g. when the end of a list is reached or
when you are scrolling thro ugh a list.
The following menus are available:
R Assistance
R Telephone
R Navigation
R Trip
R Radio
R Media
R Styles & display
R Service
% You can /nd information about the possible
settings and selections on the menus in the
Digital Owner's Manual.
The menus can be called up from the menu bar
on the inst rument displa y. #
T To call up t
o call up t he menu bar:
he menu bar: pressthe leT-hand
back button until the menu bar is displa yed. 246
246
Inst
rument display and on-board computer

%
V
V ehicles wit
ehicles wit hout A
hout Activ
ctive Dist
e Dist ance Assis
ance Assist t
DIS
DIS TR
TRONIC:
ONIC: presstheò button tocall up
th e menu bar of the on-board computer. #
T
To scr
o scr oll on t
oll on t he menu bar
he menu bar :
:swipe leT or right
on the leT-hand Touch Control. #
T
To call up a menu, submenu or possible se
o call up a menu, submenu or possible se t-
t-
tings on t
tings on t he menu, or
he menu, or con/rm
con/rma selection or
a selection or
se
se tting:
tting: press the leT-hand Touch Control. #
T
To scr
o scr oll t
oll thr
hrough display
ough display s or lis
s or lists on tts on the
he
menu, or select displa
menu, or select displa y cont
y content, a function,
ent, a function,
an entr
an entr y or a display
y or a display :
:swipe upwards or down-
wa rds on the leT-hand Touch Control. #
T
To e
o e xit a submenu:
xit a submenu: pressthe leT-hand back
button.
Selecting t
Selecting t he head-up display
he head-up display #
T
To switc
o switc h on t
h on the head-up display
he head-up display :
:switch on
th e head-up display via the multimedia system
or activate it on the menu bar byswiping
upwards on the leT-hand Touch Control.
The head-up display menu will be selected on
th e head-up displa y. #
T To switc
o switc h t
h to t
o t he head-up display
he head-up display :
:press the
leT-hand Touch Control or swipe upwards on
th e leT-hand Touch Control. #
T
To se
o se t t
t the t
he t hr
hree displa
ee displa y r
y rang
ang es of t
es of t he head-up
he head-up
display
display :
:swipe upwards or down wards on the
leT-hand Touch Control.
F
F ull-scr
ull-scr een menus
een menus
V
V ehicles wit
ehicles wit h an ins
h an instrtrument displa
ument displa y in t
y in t he wide-
he wide-
scr
scr een coc
een coc kpit:
kpit:thefo llowing menus can be
shown full-screen on the inst rument displa y:
R Assistance
R Trip
R Navigation #
Onthe cor responding menu, use the leT-hand
To uch Control toscroll tothe end of the list. #
Press the leT-hand Touch Control.
The selected menu will be displa yed full-
screen. Ov
Ov
er
ervie
vie w of display
w of display s on t
s on the ins
he ins tr
trument display
ument display
Displa yson the inst rument displa y:
u Active Parking Assist (/ page 234)
é Parking Assist PARKTRONIC deactivated
h Cruise control (/ page 196)
È Limiter (/ page 197)
ç Active Distance Assist DISTRONIC
(/ page 199)
ê Active Brake Assist (/ page 212)
à Active Steering Assist (/ page 206)
à Active Lane Keeping Assist (/ page 219)
¬ Active Stop-and-Go Assist
õ Operational readiness of the drive system
(/ page 151)
ò Sound generator inoperative (/ page 367)
ë HOLD function (/ page 193)
ð Maximum permissible speed exceeded (for
cer tain countries only)
V
V ehicles wit
ehicles wit h Speed Limit Assist:
h Speed Limit Assist: detected
instructions and tra1c signs (/ page 213). Instrument display and on-board computer
247
247