MERCEDES-BENZ EQA SUV 2021 Owners Manual

Multimedia system:
4 © 5
Navigation 1
¥ Noroute yet.
¦ Aro ute has been mapped. #
Select ¥.
The route with Electric Intelligence is automat-
ically and intelligently calculate dto the desti-
nation. This is updated during route guidance.
The route with Electric Intelligence contains
th ere qu ired charging stations as intermediate
destinations. The charging stations are de ter-
mined taking account of the driving distance
and the estimated charging times. Ro
ute guidance begins.
or #
Select ¦. #
Select Set as intermediate dest..
The destination address is set as the next
intermediate destination.
or #
Select Start new route guidance.
The destination address is set as the new des-
tination. The pr evious destination and the
intermediate destinations are dele ted. If
re qu ired the multimedia system sets charging
stations as intermediate destinations. Route
guidance tothe new destination begins.
Switc
Switc hing on t
hing on t he Electr
he Electr ic Int
ic Intellig
ellig ence r
ence r out
oute op
e op tion
tion #
Select Zinthe navigation menu. #
Select Advanced. #
Select Route. #
Activate Electric Intelligence.
Selecting r
Selecting r out
oute se
e se ttings
ttings #
Select Z. #
Select Advanced. #
Select Route. #
Select thero ute type. #
Take tra1c in form ation into consideration with
Dynamic route guidance r. #
Select route options with Avoid options. #
Activate Suggest alternative route.
Alternative routes are calculate dfo rev ery
ro ute. #
Activate Activate commuter route.
If th ere qu irements are met, the multimedia
system automatically de tects that theve hicle
is on a commuter route. Route guidance
begins without voice output.
A
A ctiv
ctiv ating r
ating r out
oute guidance wit
e guidance wit h augment
h augmented r
ed reality
eality #
During route guidance, tap on the camera
symbol on the media displa y.
The camera ima gewill be shown ins tead of
th e navigation map before a turning manoeu-
vre and will show additional information. #
T
To re
o re tur
tur n t
n to t
o t he na
he na vig
vigation map:
ation map: tap on the
camera symbol again. 268
268
MBUX multimedia system

Displa
Displa
ying additional inf
ying additional inf or
ormation in t
mation in t he camera
he camera
image
image #
Select Z. #
Select Advanced. #
Select Augmented Reality. #
Activate Street names andHouse numbers.
During route guidance, street names and
house numbers are shown in the camera
image. Using map functions
Using map functions
Multimedia system:
4 © 5
Navigation
Se
Se tting t
tting t he map scale
he map scale #
T
To zoom in:
o zoom in: tap twice quickly with one /n ger
on the media displa y. #
T
To zoom out
o zoom out: :ta p with two /ngers on the
media displa y.
Mo
Mo ving t
ving t he map
he map #
Moveone /nger in any direction on the
to uchscreen. #
T
To r
o r ese
ese t t
t the map t
he map t o t
o the curr
he curr ent v
ent vehicle posi-
ehicle posi-
tion:
tion: press \brie0y.
Selecting map or
Selecting map or ient
ientation
ation #
Tapre peatedly on theÄ compass symbol
on the map.
The view changes in the sequence 3D,2D
heading up to2D north up .
Switc
Switc hing mot
hing mot orwa
or wa y inf
y inf or
ormation
mation on/o.
on/o. #
Select Z. #
Switch Motorway information on or o.. Using ser
Using ser
vices
vices R
R
eq
eq uir
uir ements:
ements:
R Thereis an Internet connection.
R Mercedes me connect is available.
R You ha veset up a user account in the
Mercedes me Portal.
R The vehicle is connected toa user account
and you ha veaccep tedth e conditions of use
fo rth e service. Fu
rther information can be found at: https://
www.mercedes.me
R The service is available and has been activa-
te d.
R The following additional conditions apply to
th ePa rking service:
- The navigation services option is available,
subscribed toand activated in the
Mercedes me Portal.
- The Parking service is within the scope of
th eNa vigation Services.
Multimedia system: 4 © 5
Navigation
Displa
Displa ying t
ying the
hetr
tra1c
a1c situation wit
situation wit h Liv
h Live
eTr
Tra1c
a1c
Inf
Inf or
ormation
mation #
Select Z. #
Activate Traffic . #
Select Advanced. #
Select View. #
Select Map elements . MBUX multimedia system
269
269

#
Switch on Traffic incidents, Free-flowing traf-
fic and Delay .
If tra1c in form ation has been received, then
tra1c incidents such as roadwor ks,ro ad
bloc ks, local area reports (e.g. fog) and warn-
ing message s are displayed.
The tra1c delay is displa yedfo rth e cur rent
ro ute. Tra1c dela yslasting one minute or lon-
ge r are take n into consideration.
Displa
Displa ying hazar
ying hazar d w
d war
arnings wit
nings wit h Car
h Car-t
-to-X
o-X -Commu-
-Commu-
nication
nication
If hazard warnings are available these can be
shown as symbols on the map. The display
depends on the settings forth eTraffic andTraf-
fic incidents options. #
Set the options.
If Traffic is switched o. and Traffic incidents
is switched on, the symbols are shown on the
prospective route.
Displa
Displa ying w ying w eat
eather inf
her inf or
ormation and ot
mation and other map
her map
cont
cont ents
ents #
Select Z. #
Select Advanced. #
Select View. #
Select Map elements. #
Scroll up and show theONLINE MAP CON-
TENTS categor y. #
Switch on a se rvice, e.g. Weather.
Cur rent we ather information is displ ayed on
th e navigation map, e.g. temp erature or cloud
co ver.
P
P ar
ar king ser
king ser vice
vice
* NO
NOTE
TEDamage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. *
N NOOTE
TE Before selecting the parking option The data is based on information provided
by
th ere specti veservice pr ovider.
Mercedes Benz accepts no liability forthe
accuracy of the information pr ovided relating
to the multi-s tore y car park/parking area. #
Alwa ys obser vethe local Information and
conditions. %
This service is not available in all countries. #
Select Zand activate Parking. #
Tap on jinthe map. #
Select a parking option.
The map sho ws the parking options in the
vicinity.
The following information is displa yed (if avail-
able):
R Destination address, dis tance from cur rent
ve hicle position and ar riva l time 270 270
MBUX multimedia system

R
Information on the multi-s tore y car
park/car par k,forex ample:
- Opening times
- Parking charges
- Current occupancy
- Maximum parking time
- Maximum access height
Maximum access height
The maximum access height sh ownby
th e parking service does not replace
th e need for obser vation of the actual
circumstances.
R Available payment options (Mercedes pa y,
coins, bank no tes, cards)
R Details on parking tari.s
R Number of available parking spaces
R Payment me thod (e.g. at the parking
me ter)
R Services/facilities at the parking option
R Telephone number #
Calculate thero ute (/ page 267). N No
ot
tes on t
es on t he dashcam
he dashcam *
N
NOOTE
TE Before using the dashcam Yo
u are legally responsible for operation and
use of the dashcam functions. The legal
re qu irements relating tooperation and use of
th e dashcam can vary depending on the coun-
try in which the dashcam is operated. There-
fo re , obser vethe legal requ irements, in partic-
ular the data pr otection regulations, in your
countr y.
Fo rth is reason, before using the dashcam
inform yourself about there gulation de tails for
th ere specti vecount ry.
This function is not permitted in all countries. #
Obser vethe count ry-speci/c regula-
tions. Selecting a USB de
Selecting a USB de
vice f
vice for a video r
or a video r ecor
ecording with
ding with
t
t he dashcam
he dashcam R
R
eq
eq uir
uir ements:
ements:
R Atleast one USB device is connected with the
multimedia system . Multimedia system:
4 © 5
Mercedes me & Apps
5 Dashcam #
Select the USB device.
% When USB devices contain multiple partitions,
re corded video /les are not alw ays displ ayed
in there cording list.
Mercedes-Benz recommends that you use
USB devices with one partition. S
S
t
tar
ar ting or st
ting or st opping video r
opping video r ecor
ecording wit
ding wit h t
h the
he
dashcam
dashcam R
R
eq
eq uir
uir ements:
ements:
R A USB device is connected with the multime-
dia system .
R The vehicle is switched on. MBUX multimedia system
271
271

Multimedia system:
4 © 5
Mercedes me & Apps
5 Dashcam #
If se veral USB devices are connected with the
multimedia system, select a USB device
(/ page 271). #
Select theIndividual recording orLoop
recording recording mode.
If Individual recording is selected andthe
memory is full there cording stops.
If Loop recording has been selected, se veral
short video /les are recorded. When the mem-
ory limit is reached, the oldest video /le is
dele ted and recording is continued automati-
call y. #
T To st o st art
art::select Start recording.
The length of there cording is shown. The
Please do not remove the storage medium.
message appears. The video /le is stored on
th e USB device. #
T To end:
o end: selectEnd recording . A
report may appear in thefo llowing cases:
R Forth eIndividual recording recording mode:
th e memory is full or there are only a few
minutes recording time available. The video
re cording stops or will be stopped imminent ly.
Change the USB device or dele tea video /le.
R If a video recording has star ted and a national
border is de tected, theNational border
crossed. Please observe the countryspecific
regulations regarding video recording. mes-
sage appears.
This function is not available in all countries.
R The camera is not functional, theCamera
unavailable message appears.
Ha ve the camera checked in a Mercedes-Benz
service centre. T T
elephone
elephone T
T
elephony
elephony N
No
ot
tes on t
es on t elephony
elephony &
W
WARNING
ARNING Risk of dist raction from operat-
ing integ rated communication equipment
while theve hicle is in motion
If yo u operate communication equipment inte-
gr ated in theve hicle when driving, you could
be distracted from the tra1c situation. This
could also cause youto lose control of the
ve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y.272
272
MBUX multimedia system

&
W
W ARNI NG
ARNI NGRisk of an accident from oper-
ating mobile communication equipment
while theve hicle is in motion
Mobile communications devices distract the
driver from the tra1c situation. This could also
cause the driver tolose control of theve hicle. #
Asthe driver, only operate mobile com-
munications devices when theve hicle is
stationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in there ar
passen ger compartment. Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating mobile communication equipment in
th eve hicle. &
W
W ARNING ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around and hit
vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe additional information on st owing
mobile communications devices cor rectl y:
R Loading theve hicle (/ page 114)
Blu et
Bluet ooth
oo th® ®
connection:
connection: The menu view and
theav ailable functions in the
te lephone menu are in part dependent on the
Blue tooth ®
pro/le of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing Blue-
to oth ®
pro/les:
R PBAP (Phone Book Access Pro/le)
- The contacts on the mobile phone are
shown automatically on the multimedia
system.
R MAP (Message Access Pro/le)
- The mobile phone message functions can
be used on the multimedia system.
Ir re specti veofthis, Blue tooth ®
audio functionality
can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connected, see the manu-
fa cturer's operating instructions.
N
N e etw
tw or
ork connection:
k connection: MBUX multimedia system
273
273

The
following cases can lead tothe call being dis-
connected while theve hicle is in motion:
R You switch into a transmission/reception sta-
tion, in which no communication channel is
free.
R The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is log ged into
th e network with the second SIM card at the
same time
The multimedia system supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire-
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person you
are calling support HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may 0uctuate.
Fu rther information can be obtained from a
Mercedes-Benz service cent reor at: https://
www.mercedes-benz.com/connect 274
274
MBUX multimedia system

T
T
elephone menu ov
elephone menu overerview
view 1
Blue tooth ®
device name of the cur rently con-
nected mobile phone/of the mobile phone
2 Blue tooth ®
device name of the cur rently con-
nected mobile phone/of the mobile phone
(two phone mode)
3 Battery status of the connected mobile phone
4 Signal strength of the mobile phone network
5 Options 6
Device manager
7 Messages
8 Numerical pad
9 Contact sear ch T
T elephon
elephon y oper
y operating modes ov
ating modes overerview
view
Depending on your equipment, thefo llowing tel-
ephony operating modes are available:
R A mobile phone is connected tothe multime-
dia system via Blue tooth ®
. MBUX multimedia system
275
275

R
Two mobile phones are connected with the
multimedia system via Blue tooth ®
(two phone
mode).
- You can use all the functions of the multi-
media system with the mobile phone in the
fo re ground.
- You can receive incoming calls and mes-
sages with the mobile phone in the bac k-
gr ound.
Yo u can inter change the mobile phone in
th efo re ground and backg round.
Connecting a mobile phone
Connecting a mobile phone
R R eq
eq uir
uir ements:
ements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating inst ruc-
tions).
R Bluetoo th®
is activated on the multimedia sys-
te m. Multimedia system:
4 © 5
Phone
Searc
Searc hing f
hing for a mobile phone
or a mobile phone #
Select í. #
Select Connect new device.
Connecting a mobile phone
Connecting a mobile phone
Au thorisation follo ws using secure simple pairing. #
Select a mobile phone.
A code is displa yed in the multimedia system
and on the mobile phone. #
If bo thcodes match, con/rm the code on the
mobile phone.
F F unctions in t
unctions in t he t
he telephon
elephon y menu
y menu
In thete lephony menu you ha vethefo llowing
functions, forex ample:
R Making calls, e.g.:
- R Accept a call
- k End call
- i Create conferen. call
- Accepting or rejecting a waiting call R
Managing contacts, e.g.:
- Downloading mobile phone contacts
- Managing thefo rm at of a contact's name
- Saving a contact as a favo urite
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new message Mer
Mer
cedes me app
cedes me app Mer
Mer
cedes me calls
cedes me calls Making a call via t
Making a call via t
heov
he overerhead contr
head contr ol panel
ol panel
% Mercedes me calls are not possible in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y. 276
276
MBUX multimedia system

1
me button for service or information calls
2 SOS button co ver
3 SOS button (eme rgency call system)
Making a Mer
Making a Mer cedes me call
cedes me call #
Press me button 1. Making an emerg
Making an emerg
ency call
ency call #
Toopen the co ver of SOS button 2, press it
brie0y. #
Press and hold SOS button 3for at least one
second.
If a Mercedes me call is active, an emer gency call
can still be triggered. This has priority over all
ot her active calls.
Inf
Inf or
ormation about t
mation about t he Mer
he Mercedes me call
cedes me call
A call tothe Mercedes-Benz Customer Centre has
been initiated via the me button in theove rhead
control panel or the multimedia system
(/ page 276).
Using thevo ice dialogue system you access the
desired service:
R Accident and Breakdown Management
R Mercedes-Benz Cus tomer Cent reforge neral
information about theve hicle
Yo u can /nd information on thefo llowing topics:
R Activation of Mercedes me connect
R Operating theve hicle R
Nearest Mercedes-Benz service cent re
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Customer Centre (/ page 279).
Calling t
Calling t he Mer he Mercedes-Benz Cust
cedes-Benz Cust omer Centre
omer Centre
using t
using t he multimedia syst
he multimedia syst em
em
R
R eq
eq uir
uir ements:
ements:
R Access toa mobile phone network is available.
R The cont ract partner's mobile network co ver-
age is available in there specti veregion.
R The vehicle must be switched on so that vehi-
cle data can be transfer red automaticall y.
Multimedia system: 4 © 5
Phone 5
g #
Call Mercedes me connect .
ATer con/rmation, the multimedia system
sends there qu ired vehicle data. The data
transfer is shown in the media displa y. MBUX multimedia system
277
277