MERCEDES-BENZ EQA SUV 2021 Owners Manual

The driver's seat is equipped with an access pre-
ve
nter.
If th e driver's door is open, the driver's seat will
not
not be set aTer calling up the driver's pro/le.
Pro/les store your vehicle settings and settings
fo rth e multimedia system. If theve hicle is used
by several drivers, the driver can select their own
pro/le without changing the stored pro/le settings
of other drivers.
% Information on pro/les from Mercedes me
connect can be found in the Digital Opera-
to r's Manual.
Ve hicle settings are, forex ample, driver's seat,
steering wheel and mir ror settings, climate control
and ambient lighting. Forth e settings of the multi-
media system, you can select, forex ample, radio
stations, pr evious destinations as well as themes,
suggestions and favo urites.
Fo rre cur ring driving situations, such as long
drives on the mo torw ay,yo u can sa veyour prefer-
re d settings in a theme in theve hicle. In a theme
yo u can sa vethe display of the digital map, your
prefer redra dio station and prefer red drive pro-
gr am, forex ample. The
vehicle can learn the habits of the driver. It
th en o.ers suggestions forth e most probable
navigation destinations, media sources, radio sta-
tions or contacts. The pre-requirements forth at
are the selection of a pro/le, your consent tothe
re cording of data and su1cient collected data.
Fa vourites pr ovide quick access toapplications
th at are used oTen. You can select favo urites
from categories or add them directly toan appli-
cation. Con/gur Con/gur
ing
ingpr
pro/les,
o/les, t
themes and sugg
hemes and sugg es
estions
tions Multimedia system:
4 © 5
f Profiles
Cr
Cr eating a ne
eating a ne w
w pr
pro/le
o/le #
Select WCreate profile . #
Select an avatar. #
Enter the name and con/ rmwith a. #
Select Continue r. #
Select Current settings . #
Select Save. #
Activate Blue tooth ®
and select Connect
phone, toconnect a mobile phone with the
user pro/le . #
Select Finished.
Selecting
Selecting pr
pro/le
o/le op
options
tions #
Select Äfor a pro/le.
The following functions are available:
R Editing, resetting or deleting a pro/le
R Resetting themes or favo urites
R Con/guring suggestions
Con/gur Con/gur ing ingsugg
sugg es
estions tions #
Select Äfor a pro/le. #
Select Suggestions settings. #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or o.. #
T
To deactiv
o deactiv at
ate t
e t he lear
he lear ning function f
ning function f or one
or one
day
day :
:activate Deact. learn. for 24h .
Fo r 24 hours no new actions will be trained
and no data recorded forth e active pro/le.
Suggestions will continue tobe shown. 258
258
MBUX multimedia system

Example: if
the option is switched on and a
ro ute toa new destination has been calcula-
te d, this destination would not be take n into
account forth e learning function.
Cr
Cr eating ne
eating ne w t
w themes
hemes #
Select ©. #
Select THEMES. #
Select WSet theme .
The settings which are sa ved in theth eme are
shown. #
Select Continue r. #
Select AudioandNavigation (Navigation) and
store the active settings in theth eme. #
Select Continue r. #
Select an entry screen. #
Select Continue r. #
Select an image. #
Enter the names into the entry /eld and con-
/rm with a. #
Select Save. Syst
Syst
em se
em se ttings
ttings Ov
Ov
er
ervie
vie w of t
w of t he sy
he syst
stem se
em se ttings menu
ttings menu In
the system settings menu, you can make set-
tings in thefo llowing menus and control ele-
ments:
R Display
- Styles
- Instrument lighting
- Display brightness
- Edge lighting
- Day/night design
R Control elements
- Keyboard language and handwriting recog-
nition
- Sensitivity of theto uchpad
- Sensitivity of theTo uch Controls
R LINGU ATRO NIC
R Sound
- Enter tainment
- Navigation and tra1c announcements -
Telephone
- Voice ampli/cation tothere ar
R Connectivity
- Wi-Fi, Blue tooth ®
, NFC
R Time & date
R Language
R Units for distance
R SoTware updates
R Data import/export
R PIN pr otection
R System Reset Inf
Inf
or
ormation on im
mation on im port
portant syst
ant syst em updat
em updat es
es Impor
tant system updates may be necessary for
th e security of your multimedia system's data.
Install these updates, or else the security of your
multimedia system cannot be ensured.
A system update consists of thre e steps:
R Downloading or copying of the data requ ired
fo r installation
R Installation of the downloaded system update MBUX multimedia system
259 259

R
Activation of the downloaded system update
by restarting the system
% If automatic soTware updates are activated,
th e system updates will be downloaded auto-
maticall y.
The multimedia system pr ovides a message when
a system update is available.
Yo u ha vethefo llowing selection options:
R Accept and install
The system update will be downloaded in the
background.
R Information
Information about the pending system update
is displa yed.
R Later
The system update can be downloaded man-
ually at a later time.
Deep syst Deep syst em updat
em updates
es
Deep system updates access vehicle or system
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched o.. If
th e download of a deep system update is com-
ple ted and the downloaded system update is
re ady for installation, you will be informed of this
aTer the next ignition cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the installation.
Re quirements forth e installation:
R The ignition is switched o..
R Notes and warnings ha vebeen read and
accep ted.
R The electric parking brake is applied.
If all requ irements ha vebeen ful/lled, the down-
loaded system update is installed. The multimedia
system cannot be operated while the downloaded
system update is being installed and vehicle func-
tions are restric ted.
If errors should occur during the installation, the
multimedia system automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol appears
on the media displa y.Consult a quali/ed special-
ist workshop toresol vethe problem. Se
Se
tting up a W
tting up a W i-F
i-Fi ho
i ho tspot
tspot R
R
eq
eq uir
uir ements:
ements:
R T
To se
o se t up t
t up t he W
he Wi-F
i-Fi connection of t
i connection of t he multime-
he multime-
dia sy
dia sy st
st em wit
em wit h e
h ext
xt er
er nal ho
nal ho tspo
tspots:
ts:your vehicle
does not ha vea permanent lyinstalled com-
munication module.
R The device tobe connected supports at least
one of the types of connection described.
Multimedia system: 4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth
A
A ctiv
ctiv ating/deactiv
ating/deactiv ating W
ating Wi-Fi
i-Fi #
Select Wi-Fi.
Connecting t
Connecting t he multimedia syst
he multimedia syst em wit
em with an e
h an ext
xter-
er-
nal ho
nal ho tspo
tspot using W
t using W i-Fi
i-Fi
The type of connection established must be selec-
te d on the multimedia system and on the device
to be connected. 260 260
MBUX multimedia system

%
The connection procedure may di.er depend-
ing on the device. Follow the inst ructions that
are shown in the displa y.Fu rther information
can be found in the manufacturer's operating
inst ructions. #
Select Internet settings . #
Select Connect via Wi-Fi . #
Select Add hotspot.
Connecting using a QR code
Connecting using a QR code #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using QR code. #
Scan the displa yed QR code with the device to
be connected.
The Wi-Fi connection is established.
Connecting using a secur Connecting using a secur itykey
ity key #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using security key. #
Have the security key displa yed on the device
to be connected (see the manufacturer's oper-
ating inst ructions). #
Enter this security key on the multimedia sys-
te m. #
Con/rm the entry with ¡.
Connecting using a WPS PIN
Connecting using a WPS PIN #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using WPS PIN input.
The multimedia system generates an eight-
digit PIN. #
Enter this PIN on the device tobe connected. #
Con/rm the entr y.
Connecting using a butt
Connecting using a butt on
on #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect via WPS PBC. #
Select "Connect via WPS PBC" in the options
on the device tobe connected (see the manu-
fa cturer's operating instructions). #
Press the WPS button on the device tobe con-
nected. #
Select Continue inthe multimedia system.
A
A ctiv
ctiv ating aut
ating aut omatic connection
omatic connection #
Select Connect via Wi-Fi. #
Select the options rofthe desired Wi-Fi
networ k. #
Activate Permanent Internet connection .
Connecting wit
Connecting wit h a kno
h a known W
wn Wi-F
i-Fi ne
i ne tw
twork
ork #
Select Connect via Wi-Fi. #
Select a Wi-Fi networ k.
The connection is established again.
Con/gur
Con/gur ing
ingt
the multimedia syst
he multimedia syst em as a W
em as a Wi-F
i-Fi ho
i ho t-
t-
spo
spo t f
t for e
or e xt
xter
er nal de
nal de vices
vices
The type of connection established depends on
th e device tobe connected. The function must be
suppor tedby the multimedia system and bythe
device tobe connected. The type of connection
established must be selected on the multimedia
system and on the device tobe connected. #
Select Vehicle hotspot. MBUX multimedia system
261 261

#
Select Connect device to vehicle hotspot.
Connecting using WPS PIN g
Connecting using WPS PIN g ener
eneration
ation #
Select Connect using WPS PIN generation. #
Enter the PIN shown in the media display on
th e device tobe connected and con/ rm.
Connecting using WPS PIN entry
Connecting using WPS PIN entry #
Select Connect using WPS PIN input. #
Enter the PIN that is shown on theex tern al
device's displ ayon the multimedia system.
Connecting using a butt
Connecting using a butt on
on #
Select Connect via WPS PBC. #
Press the push button on the device tobe
connected (see the manufacturer's operating
inst ructions). #
Select Continue .
Connecting using a secur
Connecting using a secur itykey
ity key #
Select Connect device to vehicle hotspot.
A secu rity key is displa yed. #
Select theve hicle from the device tobe con-
nected. The vehicle is displ ayed with the
DIRECT-MBUX XXXXX network name. #
Enter the security key which is shown in the
media display on the device tobe connected. #
Con/rm the entr y.
Connecting using NFC
Connecting using NFC #
Select Connect via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Hold the device tobe connected at theve hi-
cle's NFC inter face. #
Select Finished.
The mobile device is now connected tothe
multimedia system hotspot via NFC.
Gener
Gener ating a ne
ating a ne w secur
w securitykey
ity key #
Select Vehicle hotspot. #
Select Generate security key.
A connection will be established wi th the
ne wly created security key. #
T To sav o sav e a secur
e a secur itykey
ity key :
:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-estab-
lished, the new security key must be en tere d. Syst
Syst
em language
em language N
No
ot
tes on t
es on t he syst
he syst em language
em language
This function allo wsyouto determ ine the lan-
guage forth e menu displa ysand the navigation
announcements. The selected language a.ects
th ech aracters available for entr y.The navigation
announcements are not available in all languages.
If a language is not available, the navigation
announcements will be in English.
Se Se tting t
tting t he syst
he syst em language
em language
Multimedia system:
4 © 5
Settings 5
System
5 ® Language #
Set the language. 262
262
MBUX multimedia system

%
Ifyo u are using Arabic map data, thete xt
information can also be shown in Arabic on
th e navigation map. Todo so, select 

The energy 0ow is sh
own in di.erent colours
depending on the operating status:
R Whit
Whit e:
e:strong acceleration (boost e.ect)
R Copper
Copper :
:driving at constant speed or with
moderate acceleration
R Blue:
Blue: recuperation (charging the high-voltage
battery) or overrun mode N
N
a
avig
vig ation
ation N
No
ot
tes on na
es on na vig
vigation
ation R
R
out
out e guidance wit
e guidance wit h augment
h augmented r
ed reality
eality &
W
WARNING
ARNING Risk of accident and injury as a
re sult of distraction, inco rrect depiction or
wrong interpr etation of the display
The camera image of the augmented reality
displ ayis not suitable as a guide for driving. #
Alwayske ep an eye on the actual tra1c
situation. #
Avoid extended obser vation of the cam-
era image. &
W
WARNING
ARNING Risk of accident and injury due
to imprecise positioning of additional
information
The additional information from the augmen-
te dre ality displ aymay be inaccurate and is
not a substitute for observing and assessing
th e actual driving situation. #
Alwayske ep an eye on the actual tra1c
situation when car rying out all driving
manoeuvres. Switc
Switc
hing na
hing na vig
vigation on
ation on Multimedia system:
4 © 5
Navigation (Navigation) #
Alternativel y:press thez button.
The map displa ys the cur rent vehicle position.
The navigation menu is shown.
The navigation menu is hidden if route guid-
ance is active. #
T To show
o show :
:ta p on theto uchscreen.
The menu is hidden automatically. 264
264
MBUX multimedia system

N
N
a
avig
vig ation ov
ation overerview
view Example: digital map with navigation menu
1 Enters a POI or address and additional desti-
nation entry options
2 Cancels active route guidance
3 Repeats a navigation announcement and
switch navigation announcements on or o. 4
ON ROUTE menu withRoute overview ,Alter-
native routes andReport traffic incident
(Car-to-X)
TRAFFIC menu with Traffic announcements ,
Area announcements andLive Traffic Sub-
scription Info
Displa ysRoute list POSITION
menu withStore position ,Com-
pass andQibla
5 Quick access forTraffic, Parking, Rangeand
Motorway information aswell as options for
View, Announcements andRoute via
Advanced MBUX multimedia system
265 265

Ent
Ent
er
ering a des
ing a des tination
tination Multimedia system:
4 © 5
Navigation 5
ª Where to? 1
Count ryin which theve hicle is located
2 Enters a POI or address
3 List with additional destination ent ryoptions
4 Dele tes an ent ry
5 a Con/rmsan ent ry 6
Switches tohandwriting recognition
7 Enters a space
8 Swit ches tovoice input
9 Sets the written language A
Switches todigits, special characters and
symbols
B Switches toupper-case or lo wer-case letters #
Enter the destination in 2. The entries can
be made in any order. 266
266
MBUX multimedia system

The
following entries can be made, forex ample:
R Town, st reet, house number
R Street,to wn
R Postcode
R POI name or POI ca tegor y,e.g. Parking
R Contact name #
Select a sear chresult in list 3. #
Calculate thero ute (/ page 267).
% You can /nd fur ther information about desti-
nation entr y,e.g. 3 wordaddresses, in the
Digital Owner's Manual.
Changing country
Changing country #
Select the country indicator in 1.#
Enter the country indicator. #
Select the country in 3.
Using online sear ch
Using online sear ch
% Requirements: the media display sho wsan
Internet connection in the status line with the
Q symbol. Destination ent
ryuses online map services. If the
on-board sear ch/nds no sui table destinations or
if yo uch ange countries, the online sear chisavail-
able.
Fo rth e destination you can enter an address, a
POI or a thre e-word address. #
Enter the destination in input line 2.
The sear chresults are displa yed. #
Select the destination in the list.
The de tailed view forth ero ute is displa yed.
or #
Select country indicator 1. #
Select the pr ovider forth e online service from
th e countries list. #
Enter the destination in input line 2. #
Select the destination in the list. Calculating a r Calculating a r
out
out e wit
e wit h Electr
h Electr ic Int
ic Intellig
elligence and
ence and
using se
using se ttings f
ttings for r
or rout
oute guidance
e guidance R
R
eq
eq uir
uir ements:
ements:
R The destination has been entered.
R The destination address is shown. R
F
For na
or na vig
vigation wit
ation wit h Electr
h Electric Int
ic Intellig
elligence:
ence:
- Mercedes me connect is available.
- You ha vea Mercedes me connect user
account and theve hicle is connected with
th e account.
- The "Electric Intelligence Remo teand Navi-
ga tion Services" option is available and
activated in the Mercedes me Portal.
- The scope includes the "N avigation with
Electric Intelligence" and "Display of charg-
ing stations" services.
- The Electric Intelligence route option is
switched on. MBUX multimedia system
267
267