key MERCEDES-BENZ EQA SUV 2021 Owner's Manual

V
V
ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof:
oof:the side
windo wswill be closed comple tely ifth e sliding
sunroof is open.
If th e side windo wsare obstructed during auto-
matic closing, the side window concerned will
open again slightl y.ATer an other automatic clos-
ing process, the automatic function forth e sun-
ro of and side windo wsmay be deactivated. The
automatic function will be active again the next
time theve hicle is star ted. Conv Conv
enience opening (v
enience opening (v entilating t
entilating the v
he vehicle
ehicle
bef
bef or
ore st
e st ar
arting a jour
ting a jour ne
ney)
y) &
W
WARNING
ARNING Risk of entrapment when open-
ing a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody is
to uching the side windo w. #
Release the button immediately if some-
body becomes trapped. R
R
eq
eq uir
uir ements:
ements:
R The key is in the immediate vicinity of theve hi-
cle. #
Press and hold theÜ button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked.
R The side windo wsare opened.
R The pano ramic sliding roof is opened.
R The seat ventilation of the driver's seat is
switched on.
% Ifth ero ller sunblind of the panoramic sliding
sunroof is closed, thero ller sunblind is
opened /rst. #
T
T o int
o int err
errup
upt conv
t conv enience opening:
enience opening: release the
Ü button. #
T
T o continue conv
o continue conv enience opening:
enience opening: press and
hold theÜ button again. Conv
Conv
enience closing (closing t
enience closing (closing t he v
he vehicle fr
ehicle fr om out-
om out-
side)
side) &
W
WARNING
ARNING Risk of entrapment due tonot
paying attention during con venience clos-
ing
When the con venience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. #
When the con venience closing feature is
operating, moni torth e entire closing
process and make sure that no body
parts are in the closing area. R
R
eq
eq uir
uir ements:
ements:
R The key is in the immediate vicinity of theve hi-
cle. #
Press and hold theß button on thekey.
The following functions are per form ed:
R The vehicle is loc ked.
R The side windo wsare closed.
R The pano ramic sliding roof is closed. 94
94
Opening and closing

#
T
To int
o int err
errup
upt conv
t conv enience closing:
enience closing: release the
ß button. #
T
To continue conv
o continue conv enience closing:
enience closing: press and
hold theß button again.
% Con venience closing also functions with KEY-
LESS-GO (/ page 84). R
R
esol
esol ving pr
ving pr oblems wit
oblems wit h t
h the side wind ows
he side wind ows &
W
W ARNI NG
ARNI NGRisk of becoming trapped or
fata lly injured if reve rsing pr otection is not
activated
If yo u close a side window again immediately
aTer it has been bloc ked, the side window will
close with increased or maximum forc e. The
re ve rsing function is then not active and body
parts may become trapped. #
Make sure that no parts of the body are
in the closing area. #
Tostop the closing process, release the
button or press the button again to
re open the side windo w. A side windo
A side windo
w canno
w cannot be closed and y
t be closed and y ou cannot
ou cannot
see t
see t he cause.
he cause. #
Che cktosee whe ther any objects are in the
wind owguide. #
Adjust the side windo ws.
A
A djus
djus ting t
ting t he side window
he side window s
s
If a side window is obstructed during closing and
re opens again immediatel y: #
Immediately aTer this, pull and hold the cor re-
sponding button again until the side window
has closed and hold the button for at least one
more second (re-adjustment).
The side window will be closed without the
automatic reve rsing function.
If th e side window is obstructed again and
re opens again immediatel y: #
Immediately aTer this, pull and hold the cor re-
sponding button again until the side window
has closed and hold the button for at least one
more second (follo w-up adjustment).
The side window will be closed without the
automatic reve rsing function. The side window
The side window s canno s cannot be opened or closed
t be opened or closed
using t
using t he conv
he conv enience opening f
enience opening f eatur
eature.
e.
Po ssible causes:
R The key battery is weak or dischar ged. #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). Sliding sunr
Sliding sunr
oof
oof Opening and closing t
Opening and closing t
he sliding sunr
he sliding sunroof
oof %
The term "sliding sunroof" also refers to the
panorama sliding sunroof. &
W
WARNING
ARNING Risk of becoming trapped when
th e sliding sunroof is being opened and
closed
Body parts may become trapped in thera nge
of mo vement. Opening and closing
95
95

R
R
ectifying pr
ectifying pr oblems wit
oblems with t
h the sliding sunr
he sliding sunr oof
oof &
W
WARNING
ARNING Risk of becoming trapped or
fata l injuries when the sliding sunroof is
closed again
If th e sliding sunroof is closed again immedi-
ately aTer it has been bloc ked or reset, it will
close with increased forc e. #
Make sure that no parts of the body are
in the closing area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during the automatic closing process.
The closing process will be stopped. The sliding sunr
The sliding sunr
oof canno
oof cannot be closed and y
t be closed and y ou can-
ou can-
no
no t see t
t see t he cause.
he cause.
% The term "sliding sunroof" also refers to the
panorama sliding sunroof.
If th e sliding sunroof is obstructed during closing
and reopens again slightl y: #
Immediately aTer automatic reve rsing, pull
and hold the3 button down again tothe
point of resis tance until the sliding sunroof is
closed.
The sliding sunroof will be closed with
increased forc e.
If th e sliding sunroof is obstructed again and
opens again slightl y: #
Repeat the pr evious step.
The sliding sunroof will be closed again with
increased forc e.
V V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof: t
oof: the slid-
he slid-
ing sunr
ing sunr oof or t
oof or the r
he roller sunblind is no
oller sunblind is no t oper
t operating
ating
smoot
smoot hly
hly.
. #
Reset the sliding sunroof and thero ller sun-
blind.
R
R ese
ese tting t
tting t he sliding sunr
he sliding sunr oof and t
oof and the r
he roller sun-
oller sun-
blind
blind #
Pull and hold the3 button little bylittle
until the sliding sunroof is fully closed. #
Pull and hold the3 button little bylittle
until thero ller sunblind is fully closed. #
Use automatic operation tofully open and
th en close the sliding sunroof. Anti-t
Anti-theT
heTprot
pr otection
ection F
F
unction of t
unction of t he immobiliser
he immobiliser The immobiliser pr
events your vehicle from being
star ted without the cor rect key.
The immobiliser is automatically activated when
th eve hicle is switched o., and deactivated when
th eve hicle is switched on. A A
T
TA
A (Anti-
(Anti- TheT
TheT Alar
Alarm syst
m syst em)
em) F
F
unction of t
unction of t heAT
he ATA systA syst em
em
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonnet is opened
R when interior pr otection is triggered
(/ page 101) Opening and closing
99
99

R
when tow- awa y protection is triggered
(/ page 100)
The ATA system is primed automatically aTer
appr oximately ten seconds in thefo llowing situa-
tions:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Indicator lamp
10ashes when theATA system is
primed.
The ATA system is deacti vated automatically in the
fo llowing situations:
R aTer unlocking theve hicle with thekey
R aTer unlocking theve hicle using KEYLESS-GO
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
% When the Mercedes‑Benz emer gency call sys-
te m is active and the alarm st ays on for more
th an 30 seconds, a message is automatically
sent tothe Customer Assistance Centre
(/ page 287).
Deactiv Deactiv ating t
ating theATA
he ATA #
Press theÜ, ßorp button on the
key.
or #
Press the start/s top button with theke y in the
st ow age compartment (/ page 151) Deactiv
Deactiv
ating t
ating the alar
he alar m using KEYLESS-GO
m using KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. F
F
unction of tow
unction of tow-awa
-a wa y pr ot
y pr otection
ection An audible and visual alarm is triggered if an alter-
ation
toyour vehicle's angle of inclination is
de tected while tow- awa y protection is primed.
To w- awa y protection is automatically primed aTer
appr oximately 60 seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
To w- awa y protection is only primed when thefo l-
lowing components are closed:
R doors
R tailgate
To w- awa y protection is automatically deactivated:
R aTer pressing theÜ orp button on the
key 100 100
Opening and closing

R
aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS
Information on collision de tection on a par ked
ve hicle (/ page 187). Pr
Pr
iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa y protection is primed again in thefo llo w-
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivate tow- awa y protection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tected
in theve hicle interior.
Interior pr otection is primed automatically aTer
appr oximately ten seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
Interior pr otection is only primed when thefo llo w-
ing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R aTer pressing theÜ orp button on the
key
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS The
following situations can lead toafa lse alarm:
R when there are moving objects such as mas-
cots in theve hicle interior
R when a side wind owis open
R when a panoramic sliding sunroof is open Pr
Pr
iming/deactiv
iming/deactiv ating int
ating inter
erior pr ot
ior pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor .
Interior pr otection is primed again in thefo llowing
cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle menu under Settingstoprime or deacti-
va te interior pr otection. Opening and closing
101 101

In automatic mode,
you can choose between /ve
di.erent air quantities using theH button.
Au tomatic mode is retained. Se
Se
tting t
tting t he air dis
he air distr tribution
ibution #
Call up the air conditioning menu
(/ page 143). #
T
To se
o se t t
t the air dis
he air distr tribution:
ibution: select¯,P
or O. #
Set the air0o w.
% Several air distributions can be selected, e.g.
to air-condition bo th the windscreen and the
fo ot we ll. Switc
Switc
hing t
hing t he sync
he sync hr
hronisation function
onisation function on/o.
on/o.via
via
t
t he multimedia syst
he multimedia syst em
emMultimedia system:
4 Climate menu 5
First row of seats
Climate control can be set centrally using the syn-
ch ronisation function. The driver's settings for
te mp erature, air quantity and air distribution are
adop ted automatically for all climate zones. #
Select SYNCand switch on or o.. Demis
Demisting t
ting the windo ws
he wind ows W
W
indow
indow s mist
s mist ed up on t
ed up on t he inside
he inside #
Press theà button. #
Ifth e windo wscontinue tomist up: press the
¬ button.
W
W indow
indow s mist
s mist ed up on t
ed up on t he outside
he outside #
Switch on the windscreen wipers. #
Press theà button. Switc Switc
hing air hing air -r
-recir
ecir culation mode
culation mode on/o.
on/o. #
Press theg button.
The interior air will be recirculated.
Air-recirculation mode automatical lyswitches to
fresh air mode aTer a while.
% If air-re circulation mode is switched on, the
wind ows may mist up more quickl y.Switch on
ai r-re circulation mode only brie0y. Pr
Pr
e-entr
e-entr y climat
y climat e contr
e control using t
ol using t hekey
he key F
F
unction of pr
unction of pr e-entr
e-entry climat
y climat e contr
e control using t
ol using t he
he
key
key
Before entering theve hicle, the driver's seat area
or the whole vehicle interior can be brie0y pre-
wa rmed or pre-cooled.
When pre-cooling, thefo llowing functions are acti-
va ted as needed:
R Automatic climate control
R Blower
R Seat ventilation
When pre-heating, thefo llowing functions are acti-
va ted as needed:
R Automatic climate control
R Blower
R Seat heater
R Steering wheel heater
R Mirror heater
R Rear wind owheater 144 144
Climate cont
rol

Se
Se
tting pr
tting pr e-entr
e-entry climat
y climat e contr
e control via tol via thekey
he key
Multimedia system:
4 Climate menu 5
Pre-entry climate ctrl
Switc
Switc hing
hingon/o.
on/o. #
Select Z. #
Select Pre-entry climate control via key.
Switc
Switc hing pr
hing pr e-entr
e-entry climat
y climat e contr
e control via t
ol via thekey
he key
on/o.
on/o.
R R eq
eq uir
uir ements:
ements:
R The high-voltage battery is charge d su1-
cient ly.
R The function has been activated via the multi-
media system. #
T
To switc
o switc h on:
h on:unlock theve hicle.
The climate cont rol functions are activated for
up to/ve minutes for pre-heating and pre-
cooling.
Pre-entry climate control via theke y cann otbe
activated more than thre e times when theve hicle
is switched o.. #
T
To switc
o switc h
ho.:
o.: push the& button up or
down.
The following functions will remain active once the
ve hicle has been star ted:
R Seat heating
R Seat ventilation Pr
Pr
e-entr
e-entr y climat
y climat e contr
e control at depar
ol at depar tur
ture time
e time Pr
Pr
e-entr
e-entr y climat
y climat e contr
e control f
ol for depar
or depar tur
ture time func-
e time func-
tion
tion &
W
WARNI NG
ARNI NGRisk of fatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even death. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. The
vehicle interior can be air conditioned when
th eve hicle is par ked. When
theve hicle is connected topowe r supply
equipment, priority is given tocharging the high-
vo ltage battery toa speci/ed minimum charge.
The running time of pre-entry clima tecont rol may
be reduced under thefo llowing conditions:
R The vehicle is not connected topowe r supply
equipment.
R The high-voltage battery is not charge d su1-
cient ly.
Wi th active pre-ent ryclimate cont rol,th ech arge
le ve l of the high-voltage battery may be reduced,
ev en if thech arging cable connector is connec-
te d.
Fo r cooling, thefo llowing functions are activated
as needed:
R Automatic climate control
R Blower
R Seat ventilation
Fo r heating, thefo llowing functions are activated
as needed:
R Automatic climate control
R Blower Climate control
145
145

system manually) may only be car
ried out by a
qu ali/ed specialist workshop. Switc
Switc
hing on t
hing on t he pow
he power suppl
er suppl y or t
y or t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. R
R
eq
eq uir
uir ements:
ements:
R theke y is in theve hicle and is recognised.
R the brake pedal is not depressed. #
T To switc o switc h on t
h on t he pow
he pow er supply
er supply :
:press button
1 once.
Yo u can, forex ample, activate the windscreen
wiper.
The po wer supply is switched o. again if thefo l-
lowing conditions are met:
R you open the driver's door.
R you press button 1twice more. 150
150
Driving and parking

#
T
To switc
o switc h on t
h on the v
he vehicle:
ehicle: press button 1
twice.
Indicator and warning lamps go on in the
inst rument clus ter.
The vehicle is switched o. again if one of thefo l-
lowing conditions is met:
R you do not start theve hicle within 15 minutes
and the transmission is in position jorthe
electric parking brake is applied.
R you press button 1once. S S
t
tar
ar ting t
ting t he v
he vehicle
ehicle S
S
t
tar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the st
he st ar
art/st
t/st op butt
op butt on
on
R
R eq
eq uir
uir ements:
ements:
R theke y is in theve hicle and is recognised. #
ShiT the transmission toposition jori. #
Depress the brake pedal and press button 1
once.
R The vehicle is star ted.
R The display õappears in the inst ru-
ment displa y:theve hicle can be driven. #
Ifth eve hicle does not start: switch o. non-
essential consumers and press but ton1
once. #
Ifth eve hicle still does not start and the dis-
play message Place the key in the marked
space See Owner's Manual appears inthe
inst rument displa y: starttheve hicle with the
ke y in the mar ked space (emer gency ope ra-
tion mode) (/ page 151).
% You can switch o. theve hicle while driving. To
do this, press button 1for about thre e sec-
onds or bypressing button 1thre e times
within thre e seconds. The transmission shiTs
to neutral iautomaticall y.When you press
button 1again, theve hicle starts again and
yo u can engage drive position hagain. Be
sure toobser vethe saf ety no tes under "Driv-
ing tips" (/ page 152).
Obser veany information rega rding display mes-
sages that can be displ ayed on the inst rument
displa y. S
S t
t ar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the ke
he key in t
y in t hestow
he st owage
age
com
com par
partment (emerg
tment (emerg ency oper
ency operation mode)
ation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
display message appears in the multifunction dis-
pla y,yo u can start theve hicle in emer gency ope r-
ation mode. Mar
ked space (e xample with cup holder without
co ver) Driving and parking
151 151

#
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Use
the DIRECT SELECT le verto switch the trans-
mission position. The cur rent transmission posi-
tion is displa yed in the inst rument displa y. j
Park position
k Reversege ar
i Neutral
h Drive position
Eng
Eng aging rev
aging rever
erse g
se g ear R
ear R #
Depress the brake pedal and push the DIRECT
SELECT le ver upwards past the /r stpoint of
re sis tance. Eng
Eng
aging neutr
aging neutr al N
al N #
Dep ress the brake pedal and push the DIRECT
SELECT le ver up or down tothe /rst point of
re sis tance.
Subsequently releasing the brake pedal will allow
yo uto mo vetheve hicle freel y,e.g. topush it or
to w it away.
If y
If y ou w
ou w ant t
ant t he tr
he tr ansmission t
ansmission t o r
o remain in neutr
emain in neutr al
al
N ev
N even if t
en if t he v
he vehicle is switc
ehicle is switc hed
hedo.:
o.: #
Start theve hicle. #
Depress the brake pedal and engage neutral
i. #
Release the brake pedal. #
Switch o. theve hicle.
% Ifyo uth en exitth eve hicle leaving theke y in
th eve hicle, the transmission remains in neu-
tral i.
Eng
Eng aging par
aging par k position P
k position P #
Obser vethe no tes on parking theve hicle
(/ page 182). #
Depress the brake pedal until theve hicle
comes toa standstill. 162
162
Driving and parking