key MERCEDES-BENZ EQA SUV 2021 Owner's Guide

th
e cor responding charging prog ram is automati-
cally selected as soon as the address is reached
and parking position P is engaged. #
Select HomeorWork. #
Activate or deactivate Select based on loca-
tion . P
P
ar
ar king
king P P
ar ar king t
king t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury
caused byan insu1ciently secured vehi-
cle rolling away
If th eve hicle is not securely par ked su1-
cient ly,it can rollawa y in an uncontrolled way
eve n at a slight downhill gradient. #
On uphill or downhill gradients, turn the
front wheels so that theve hicle rolls
to wa rdsth eke rb if it starts moving. #
apply the parking brake. #
Switch the transmission toposition j. &
W
WARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
N
NOOTE
TE Damage totheve hicle due toitro ll-
ing away #
Always secure theve hicle against rolling
awa y. %
Ifyo u park theve hicle for a long period,
obser vethefo llowing no tes:
R Make sure the high-voltage battery has a
su1cient state of charge , especially at
ve ry low outside temp eratures. In this way
yo u can avoid any problems when the
ve hicle is subsequently star ted.
R If possible, avoid parking spaces in direct
sunlight.
Obser vethe no tes on charging the high-volt-
age battery (/ page 163).182
182
Driving and parking

#
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. The electr
The electr
ic par
ic parking br
king br ak
ake is applied if t
e is applied if t he tr
he trans-
ans-
mission is in position
mission is in position j
jand one of t
and one of t he f
he follo
ollowing
wing
conditions is
conditions is ful/lled:
ful/lled:
R The vehicle is switched o..
R The seat belt tongue is not inse rted in the seat
belt buckle of the driver's seat and the driver's
door is opened.
% Toprev ent application: pull the handle of the
electric parking brake (/ page 187).
In t
In t he f
he f ollo
ollowing situations, t
wing situations, t he electr
he electric par
ic parking
king
br
br ak
ak e is also applied:
e is also applied:
R The HOLD function is keeping theve hicle sta-
tionar y.
R Active Parking Assist is keeping theve hicle
stationar y.
R Active Distance Assist DISTRONIC is bringing
th eve hicle toa standstill. R
In addition, one of t
In addition, one of t he f
he follo
ollowing conditions
wing conditions
mus
mus t be
t be ful/lled:
ful/lled:
- The vehicle is switched o..
- The seat belt tongue is not inse rted in the
seat belt buckle of the driver's seat and
th e driver's door is opened.
- There is a system malfunction.
- The po wer supply is insu1cient.
- The vehicle is stationary for a lengt hy
period.
When the electric parking brake is applied, the
re d! indicator lamp lights up in the inst ru-
ment cluster.
F
F unction of t unction of t he electr
he electric par
ic parking br
king br ak
ake (r
e (r eleasing
eleasing
aut
aut omaticall
omaticall y)
y)
The electr
The electr ic par
ic parking br
king br ak
ake is r
e is r eleased when t
eleased when t he
he
f
f ollo
ollo wing conditions ar
wing conditions ar e
eful/lled:
ful/lled:
R The driver's door is closed.
R The vehicle has been star ted.
R The transmission is in position hork and
yo u depress the accelerator pedal or you shiT from transmission position
jtoh ork
when on le velgr ound.
R Ifth e transmission is in position k,theta il-
ga te must be closed.
R The seat belt tongue is inse rted into the seat
belt buckle of the driver's seat.
If th e seat belt tongue is not inse rted into the
seat belt buckle of the driver's seat, one of the
fo llowing conditions must be ful/lled:
- You shiT from transmission position j.
or
- You ha veprev iously driven at speeds
gr eater than 3 km/h.
When the electric parking brake is released, the
re d! indicator lamp in the inst rument clus ter
goes out. 186
186
Driving and parking

Appl
Appl
ying/r
ying/r eleasing t
eleasing t he electr
he electric par
ic parking br
king br ake
ake
manual ly
manually
Appl Appl ying
ying #
Push handle 1.
The red! indicator lamp lights up in the
inst rument clus ter. %
The electric parking brake is only securely
applied if there d! indicator lamp is lit
continuousl y.
R R eleasing
eleasing #
Switch on theve hicle. #
Pull handle 1.
The red! indicator lamp in the inst rument
cluster goes out.
Emerg Emerg ency br
ency br aking
aking #
Press and hold handle 1.
As long as theve hicle is driving, theRelease
parking brake message is displa yed and the
re d! indicator lamp 0ashes.
When theve hicle has been braked toa stand-
still, the electric parking brake is applied. The
re d! indicator lamp lights up in the inst ru-
ment cluster. Inf
Inf
or
ormation on collision det
mation on collision det ection on a park
ection on a parked
ed
v
v ehicle
ehicle If a collision is de
tected when theto w- awa y pro-
te ction is primed on a loc kedve hicle, you will re
ceive a noti/cation in the multimedia system
when you switch theve hicle on.
Yo u will receive information about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situation can lead toinadver tent
activation:
R The par kedve hicle is mo ved, forex ample, in a
two-s tore yga rage.
% Deactivate tow- awa y protection in order to
pr ev ent inadver tent activation. If you deacti-
va te to w-awa y protection, collision de tection
will also be deactivated.
Syst
Syst em limits
em limits
De tection may be restric ted in thefo llowing situa-
tions:
R theve hicle is damaged without impact, for
ex ample, if an outside mir ror is torn o. or the
paint is damaged byakey
R an impact occurs at low speed Driving and parking
187
187

Example: if
the option is switched on and a
ro ute toa new destination has been calcula-
te d, this destination would not be take n into
account forth e learning function.
Cr
Cr eating ne
eating ne w t
w themes
hemes #
Select ©. #
Select THEMES. #
Select WSet theme .
The settings which are sa ved in theth eme are
shown. #
Select Continue r. #
Select AudioandNavigation (Navigation) and
store the active settings in theth eme. #
Select Continue r. #
Select an entry screen. #
Select Continue r. #
Select an image. #
Enter the names into the entry /eld and con-
/rm with a. #
Select Save. Syst
Syst
em se
em se ttings
ttings Ov
Ov
er
ervie
vie w of t
w of t he sy
he syst
stem se
em se ttings menu
ttings menu In
the system settings menu, you can make set-
tings in thefo llowing menus and control ele-
ments:
R Display
- Styles
- Instrument lighting
- Display brightness
- Edge lighting
- Day/night design
R Control elements
- Keyboard language and handwriting recog-
nition
- Sensitivity of theto uchpad
- Sensitivity of theTo uch Controls
R LINGU ATRO NIC
R Sound
- Enter tainment
- Navigation and tra1c announcements -
Telephone
- Voice ampli/cation tothere ar
R Connectivity
- Wi-Fi, Blue tooth ®
, NFC
R Time & date
R Language
R Units for distance
R SoTware updates
R Data import/export
R PIN pr otection
R System Reset Inf
Inf
or
ormation on im
mation on im port
portant syst
ant syst em updat
em updat es
es Impor
tant system updates may be necessary for
th e security of your multimedia system's data.
Install these updates, or else the security of your
multimedia system cannot be ensured.
A system update consists of thre e steps:
R Downloading or copying of the data requ ired
fo r installation
R Installation of the downloaded system update MBUX multimedia system
259 259

%
The connection procedure may di.er depend-
ing on the device. Follow the inst ructions that
are shown in the displa y.Fu rther information
can be found in the manufacturer's operating
inst ructions. #
Select Internet settings . #
Select Connect via Wi-Fi . #
Select Add hotspot.
Connecting using a QR code
Connecting using a QR code #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using QR code. #
Scan the displa yed QR code with the device to
be connected.
The Wi-Fi connection is established.
Connecting using a secur Connecting using a secur itykey
ity key #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using security key. #
Have the security key displa yed on the device
to be connected (see the manufacturer's oper-
ating inst ructions). #
Enter this security key on the multimedia sys-
te m. #
Con/rm the entry with ¡.
Connecting using a WPS PIN
Connecting using a WPS PIN #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using WPS PIN input.
The multimedia system generates an eight-
digit PIN. #
Enter this PIN on the device tobe connected. #
Con/rm the entr y.
Connecting using a butt
Connecting using a butt on
on #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect via WPS PBC. #
Select "Connect via WPS PBC" in the options
on the device tobe connected (see the manu-
fa cturer's operating instructions). #
Press the WPS button on the device tobe con-
nected. #
Select Continue inthe multimedia system.
A
A ctiv
ctiv ating aut
ating aut omatic connection
omatic connection #
Select Connect via Wi-Fi. #
Select the options rofthe desired Wi-Fi
networ k. #
Activate Permanent Internet connection .
Connecting wit
Connecting wit h a kno
h a known W
wn Wi-F
i-Fi ne
i ne tw
twork
ork #
Select Connect via Wi-Fi. #
Select a Wi-Fi networ k.
The connection is established again.
Con/gur
Con/gur ing
ingt
the multimedia syst
he multimedia syst em as a W
em as a Wi-F
i-Fi ho
i ho t-
t-
spo
spo t f
t for e
or e xt
xter
er nal de
nal de vices
vices
The type of connection established depends on
th e device tobe connected. The function must be
suppor tedby the multimedia system and bythe
device tobe connected. The type of connection
established must be selected on the multimedia
system and on the device tobe connected. #
Select Vehicle hotspot. MBUX multimedia system
261 261

#
Select Connect device to vehicle hotspot.
Connecting using WPS PIN g
Connecting using WPS PIN g ener
eneration
ation #
Select Connect using WPS PIN generation. #
Enter the PIN shown in the media display on
th e device tobe connected and con/ rm.
Connecting using WPS PIN entry
Connecting using WPS PIN entry #
Select Connect using WPS PIN input. #
Enter the PIN that is shown on theex tern al
device's displ ayon the multimedia system.
Connecting using a butt
Connecting using a butt on
on #
Select Connect via WPS PBC. #
Press the push button on the device tobe
connected (see the manufacturer's operating
inst ructions). #
Select Continue .
Connecting using a secur
Connecting using a secur itykey
ity key #
Select Connect device to vehicle hotspot.
A secu rity key is displa yed. #
Select theve hicle from the device tobe con-
nected. The vehicle is displ ayed with the
DIRECT-MBUX XXXXX network name. #
Enter the security key which is shown in the
media display on the device tobe connected. #
Con/rm the entr y.
Connecting using NFC
Connecting using NFC #
Select Connect via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Hold the device tobe connected at theve hi-
cle's NFC inter face. #
Select Finished.
The mobile device is now connected tothe
multimedia system hotspot via NFC.
Gener
Gener ating a ne
ating a ne w secur
w securitykey
ity key #
Select Vehicle hotspot. #
Select Generate security key.
A connection will be established wi th the
ne wly created security key. #
T To sav o sav e a secur
e a secur itykey
ity key :
:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-estab-
lished, the new security key must be en tere d. Syst
Syst
em language
em language N
No
ot
tes on t
es on t he syst
he syst em language
em language
This function allo wsyouto determ ine the lan-
guage forth e menu displa ysand the navigation
announcements. The selected language a.ects
th ech aracters available for entr y.The navigation
announcements are not available in all languages.
If a language is not available, the navigation
announcements will be in English.
Se Se tting t
tting t he syst
he syst em language
em language
Multimedia system:
4 © 5
Settings 5
System
5 ® Language #
Set the language. 262
262
MBUX multimedia system

K
K
eeping t
eeping t he air
he air-w
-wat
ater duct fr
er duct fr ee
ee #
Keep the area between the bonnet and the
windscreen free of deposits, e.g. ice, snow
and lea ves. Cleaning and care
Cleaning and care
Inf
Inf
or
ormation on w
mation on w ashing t
ashing the v
he v ehicle in a car w
ehicle in a car w ash
ash &
W
WARNING
ARNING Risk of an accident due to
re duced braking po wer aTer washing the
ve hicle
Braking e1ciency is reduced aTer washing the
ve hicle. #
ATer theve hicle has been washed, brake
carefully while paying attention tothe
tra1c conditions until braking po wer has
been fully restored. *
N
NOOTE
TE Dama gefrom au tomatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash *
N
NOOTE
TE Damage due tounsuitable car wash #
Before driving into a car wash make sure
th at the car wash is suitable forth eve hi-
cle dimensions. #
Ensu rethere is su1cient ground clear-
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su1cient. To
avo id damage toyour vehicle when using a car
wa sh, ensu rethefo llowing beforehand:
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The HOLD function is switched o..
R The 360° Camera or there ve rsing camera is
switched o..
R The side windo wsand sliding sunroof are com-
ple tely closed.
R The blo werfo rth eve ntilation/heating is
switched o..
R The windsc reen wiper switch is in position g.
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y. Maintenance and ca
re
303
303

Deactiv
Deactiv
ating aut
ating aut omatic car w
omatic car w ash mode
ash mode #
Select Stop.
The automatic car wash settings are reset.
% The automatic car wash mode is automatically
deacti vated as soon as a speed of 20 km/h is
ex ceeded. Inf
Inf
or
ormation on using a high-pr
mation on using a high-pr essur
essure cleaner
e cleaner &
W
W ARNING
ARNING Risk of an accident when using
high-pressure cleane rswith round-spr ay
nozzles
The water jet can cause extern ally invisible
damage.
Components damaged in this wa y may un ex-
pectedly fail. #
Do not use a high-pressure cleaner with
ro und-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage toyour vehicle, obser vethefo l-
lowing when using a high-pressure cleaner:
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R Maintain a distance of at least 30 cm tothe
ve hicle.
R V Vehicles wit
ehicles with decor h decorativ
ative f
e foil:
oil: Parts of your
ve hicle are co vered with a decorative foil.
Maintain a distance of at least 70 cm between
th efo il-co vered parts of theve hicle and the
nozzle of the high-pressure cleaner. Mo vethe
high-pressure cleaner nozzle around whilst
cleaning. The waterte mp erature of the high-
pressure cleaner must not exceed 60°C.
R Obser vethe information on the cor rect dis-
ta nce in the equipment manufacturer's oper-
ating inst ructions.
R Do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts, such as
tyres, gaps, electrical components, batteries,
light sources and ventilation slits. W W
ashing t
ashing t he v
he v ehicle b
ehicle b y hand
y hand obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted in
special lydesignated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarm water using a
soT car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle o. with water and
dry using a chamois.
% Obser vethe no tes on the care of car parts
(/ page 307). N
No
ot
tes on paintw
es on paintw or
or k/matt
k/matt /nish
/nishpaintw
paintw or
ork care
k care To
avo id damaging the paintwork and inter fering
with the driving assistance systems, please
obser vethefo llowing no tes:
P
P aint
aint
R Insect remains: soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: soak with water and rinse o.
aTer wards. Main
tenance and ca re
305
305

R
R
egulat
egulat or
ory r
y r adio
adio identi/cation
identi/cation and not
and notes
es R
R
egulat
egulat or
ory r
y r adio
adio identi/cation
identi/cation of small com
of small compo-
po-
nents
nents Manufacturer information about
radio-based vehi-
cle components can be found using thekey
phrase "Regulatory radio identi/cation" in the Dig-
ital Owner's Manual in theve hicle, on the internet
and in the app. R
R
egulat
egulat or
ory r
y r adio
adio identi/cation
identi/cation – Indonesia
– Indonesia Manufacturer information about
radio-based vehi-
cle components can be found using thekey
phrase "Regulatory radio identi/cation – Indone-
sia" in the Digital Operator's Manual in theve hi-
cle, on the internet and in the app.
% These are not small components. Information
about small components can be found using
th eke y phrase "Regulatory radio identi/cation
of small components". F F
urt
urt her
her com
com ponent-speci/c
ponent-speci/c inf
inf or
ormation
mation Fu
rther component-speci/c information can be
fo und using theke y phrase "fur ther component-
speci/c information" in the Digital Owner's Man-
ual in theve hicle, on the internet and in the app. V
V
ehicle
ehicle identi/cation
identi/cation plat
plate, VIN and engine num-
e, VIN and engine num-
ber ov
ber overerview
view
V
V ehicle
ehicle identi/cation
identi/cation plate
plate Te
ch nical data
349
349

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a quali/ed specialist workshop. K K
e
ey
y Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Á
Replace key *H
aveth eke yre placed. #
Consult a quali/ed specialist workshop.
Á
Change key batteries *T
hekey battery is dischar ged. #
Replace the battery (/ page 81).362
362
Display messages and
warning/indicator lamps