MERCEDES-BENZ EQA SUV 2021 Owners Manual

Displa
Displa
y messag
y messag es
es Intr
Intr
oduction
oduction Inf
Inf
or
ormation about displa
mation about displa y messag
y messages
es
Display messages appear on the inst rument dis-
pla y.
Display messages with graphic symbols are sim-
pli/ed in the Owner's Manual and may di.er from
th e symbols on the inst rument displa y.The instru-
ment display sh ows high-priority display messages
in red. Cer tain display message s are accompa-
nied byawa rning tone.
Please act in accordance with the display mes-
sages and follow the additional no tes in the Own-
er's Manual.
Fo r some display messages, symbols will also be
shown:
R Õ Further information
R ¨ Hide displ aymessage
Wi th th e leT-hand Touch Control, you can select
th ere specti vesymbol byswiping tothe leT or
ri ght. Pressing Õdispla ysfur ther information on th
e media displa y.Press the¨ symbol tohide
th e display message.
Yo u can hide lo w-priority display messages by
pressing the back button Porthe leT-hand
To uch Control. The display message s willthen be
stored in the message memor y.
Re ctify the cause of a display message as quickly
as possible.
High-priority display message s cannotbe hidden.
The instrument display will show these display
messages permanently until the cause of the dis-
play message has been recti/ed.
Calling up sav
Calling up sav ed displa ed display messag
y messag es
es
On-board computer:
4 Service 5
1 message
If th ere are no display messages, No messages
will appear on the inst rument displa y. #
Scroll thro ugh the display messages byswip-
ing upwards or down wards on the leT-hand
To uch Control. #
T
T o e
o e xit t
xit t he messag
he messag e memory
e memory:
:press the back
button P. 358
358
Display messages and
warning/indicator lamps

Occupant safe
Occupant safe
ty
ty Displa
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Solutions
6
Restraint sys. malfunction
Consult workshop *T
herestraint system is malfunctioning (/ page 45). &
D DAN
AN GER
GER Risk of fatal injuries due torestraint system malfunctions
Co mp onents in there straint system ma y be activated unintentionally or not deploy as planned in an accident. In
th eeve nt of an accident, the high-voltage on-board electrical system may not be deactivated as intended.
Yo u may su.er an electric shock if youto uch the damaged components of the high-voltage on-board electrical
system. #
Have there straint system checked and repaired immediately at a quali/ed specialist workshop. #
ATer an accident, switch o. theve hicle immediatel y. 6
Front left malfunction Con-
sult workshop (examp le) *T
he cor responding restraint system is malfunctioning (/ page 45). &
D DAN
AN GER
GER Risk of fatal injuries due torestraint system malfunctions
Co mp onents in there straint system ma y be activated unintentionally or not deploy as planned in an accident. In
th eev ent of an accident, the high-voltage on-board electrical system may not be deactivated as intended.
Yo u may su.er an electric shock if youto uch the damaged components of the high-voltage on-board electrical
system. #
Have there straint system checked and repaired immediately at a quali/ed specialist workshop. #
ATer an accident, switch o. theve hicle immediatel y. Display messages and
warning/indicator lamps
359
359

Displa
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ossible causes/consequences and uences andM
MSolutions
Solutions
6
Left windowbag malfunc-
tion Consult work-
shop (examp le) *T
he cor responding restraint system is malfunctioning (/ page 45). &
W WARNING
ARNING Risk of injury or fatal injury due toa malfunction in the windowbag
The windowbag might be triggered unintentionally or might not be triggered at all in theev ent of an accident. #
Have the windowbag checked and repaired immediately at a quali/ed specialist workshop. Front-passenger airbag dis-
abled See Owner's Manual
*T
he front passen ger airbag has been disabled even though an adult or a person of adult build is on the front passenger
seat. If additional forc es are applied tothe seat, thewe ight the system de tects may be too lo w. &
W WARNI NG
ARNI NG‑ Risk of injury or evenfata l injury when the front passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed in theev ent of an accident and cannot per form its
intended pr otective function.
A person in the front passenger seat could then, forex ample, come into contact with theve hicle interior, especially
if th e person is sitting too close tothe dashboard. #
Beawa reofthe status of the front passenger airbag bo thbefore and during the journe y. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Make sure that no objects are trapped under the front passenger seat. #
Check the status of automatic front passenger airbag actuation (/ page 54).#
If necessar y,consult a quali/ed specialist workshop immediatel y.360
360
Display message
s andwarning/indicator lamps

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Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passen ger airbag will be enabled while theve hicle is in motion in thefo llowing situations:
R even when a child, a small adult or an object weighing less than the system weight thre shold is located on the front
passenger seat
R even when the front passenger seat is not occupied
The system may de tect objects or forc es that are adding tothewe ight applied tothe seat. &
W WARNING
ARNING Risk of injury or death when using a child restraint system while the front passenger airbag is ena-
bled
If yo u secure a child in a child restraint system on the front passenger seat and the front passenger airbag is ena-
bled, the front passenger airbag can deploy in theev ent of an accident.
The child could be struck bythe airbag. #
Ensure, bo thbefore and during the journe y,that the status of the front passenger airbag is cor rect.
NEVER use a rear wa rdfacing child restraint on a seat pro tected byan ACTIVE AIRBAG in front of it, DEATH or
SERIOUS INJURY tothe CHILD can occur. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Make sure that no objects are trapped under the front passenger seat. #
Check the status of automatic front passenger airbag actuation (/ page 54).#
If necessar y,consult a quali/ed specialist workshop immediatel y. Display messages and
warning/indicator lamps
361
361

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ossible causes/consequences and uences andM
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Solutions
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a quali/ed specialist workshop. K K
e
ey
y Displa
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Á
Replace key *H
aveth eke yre placed. #
Consult a quali/ed specialist workshop.
Á
Change key batteries *T
hekey battery is dischar ged. #
Replace the battery (/ page 81).362
362
Display messages and
warning/indicator lamps

Displa
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es Possible causes/conseq
ossible causes/consequences and uences andM
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Solutions
Á
Key not detected (white dis-
play message) *T
hekey is cur rently unde tected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot for starting with theke y (/ page 151).
Á Key not detected (red dis-
play message) *T
hekey cann otbe de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you switch o. theve hicle:
R You can no longer start theve hicle.
R You cannot centrally lock theve hicle. #
Ensu rethat theke y is in theve hicle.
If th eke y de tection function has a malfunction due toa st rong radio signal source: #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Place theke y in the slot for starting the engine with theke y (/ page 151).
Á Key being initialised Please
wait *T
hevehicle is processing in order to teach in the new key. #
Wait until processing is comple te. Display messages and
warning/indicator lamps
363
363

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Place the key in the
marked space See Owner's
Manual *K
eydetection is malfunctioning. #
Change the location of theke y in theve hicle. #
Place theke y in the slot for starting the engine with theke y (/ page 151). Lights Lights
Displa
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:
Left dipped beam (examp le) *T
he cor responding light source is defecti ve. #
Drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.
% LED light sources: the display message forth e cor responding light appears only when all the light-emitting diodes
in the light are faulty.
: Malfunction See Owner's
Manual *T
heexterior lighting is malfunctioning. #
Consult a quali/ed specialist workshop.
*V Vehicles wit ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:a fuse may ha veblown. #
Stop theve hicle in accordance with the tra1c conditions. #
Check the fuses and replace them if necessary (/ page 328).364
364
Display messages and
warning/indicator lamps

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ossible causes/consequences and uences andM
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Solutions
:
Automatic driving lights
inoperative *T
he light sensor for automatic driving lights is malfunctioning. #
Consult a quali/ed specialist workshop.
:
Switch on headlamps *Y
ou are driving without lo w-beam headlamps. #
Turn the light switch totheL orà position.
:
Switch off lights *Y
ou are leaving theve hicle and the lights are still switched on. #
Turn the light switch totheà position.
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
365
365

Climat
Climat
e contr
e contr ol
ol Displa
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ossible causes/conseq uences and
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Solutions
&
inoperative High-voltage
battery charging incom-
plete *T
he high- voltage battery is charging. Pre-ent ryclimate cont rol cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
&
inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
& Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem pted toswitch on pre-ent ryclimate cont rol more than thre e times with theve hicle switched o.. #
Start theve hicle forte n seconds.
Pre-entry clima tecont rol is operational again. 366 366
Display message
s andwarning/indicator lamps

Displa
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ossible causes/consequences and uences andM
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&
Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
When the high-voltage battery is su1ciently charge d, pre-ent ryclimate cont rol will be operational again. Dr Dr
iv
ive syst
e syst em
em Displa
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d
Performance severely limi-
ted *A
malfunction has occur red in the high-voltage batter y.
Output and range are se verely re stricted. #
Switch theve hicle o. and lock it. #
ATer waiting for a short time, unlock theve hicle and start it again.
If th e display message appears again: #
Drive on carefull y. #
Fully charge the high-voltage battery (/ page 163).
If th e output and range are still reduced, there is a malfunction in the drive system. Display messages and
warning/indicator lamps
367 367