MERCEDES-BENZ EQA SUV 2021 Owners Manual

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Consult a quali/ed specialist workshop.
Head-up display currently
unavailable See Owner's
Manual *T
he head-up displ ayistemp orarily una vailable. Possible causes:
R malfunctions in the po wer supply
R signal inter fere nce #
Stop in accordance with the tra1c conditions and switch theve hicle o. and on again. #
Ifth e display message still appears, consult a quali/ed specialist workshop.
Head-up display inoperative *The head-up displ ayhas an internal er ror. #
Consult a quali/ed specialist workshop.
Ù
Steering malfunction
Increased physical effort
See Owner's Manual *T
he po wer steering assistance is malfunctioning. &
W WARNING
ARNING Risk of an accident due toaltered steering characteristics
If th e po wer assistance of the steering fails partially or comple tely,yo u will need touse more forc eto stee r. #
If safe steering is possible, drive on carefull y. #
Visit or consult a quali/ed specialist workshop immediatel y.378
378
Display message
s andwarning/indicator lamps

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Ù
Steering malfunction Stop
immediately See Owner's
Manual *T
he steering is malfunctioning. Steering capability is signi/cantly impaired. &
W WARNING
ARNING Risk of accident if steering capability is impaired
If th e steering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and tra1c conditions. Do
not continue driving under any circums tances. #
Consult a quali/ed speciali stwo rkshop. Active bonnet malfunction
See Owner's Manual *T
he active bonn et(pedest rian pr otection) is malfunctioning or inoperative aTer having already been triggered. #
Consult a quali/ed specialist workshop.
C *A
t least one door is open. #
Close all doors.
? *T
he bonn etis open. &
W
WARNING
ARNING Risk of accident due todriving with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine bonnet is loc ked. Display messages and
warning/indicator lamps
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379

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
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Solutions #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Close the bonnet.
A *T
hetailgate is open. #
Close theta ilgate.
Anti-theft alarm system
Malfunction *T
he anti-theT alarm system is malfunctioning. #
Consult a quali/ed specialist workshop.
¥
Top up washer fluid *T
hewasher 0uid le vel in thewa sher 0uid reser voir has dropped below the minimum. #
Top up thewa sher 0uid (/ page 302).
Wiper malfunctioning *The windscreen wiper is malfunctioning. #
Restart theve hicle.
If th e display message still appears: #
Consult a quali/ed specialist workshop. 380
380
Displ
aymessages and warning/indicator lamps

T
T
r
ransmission
ansmission Displa
Displa
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uences andM
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Solutions
Only select Park (P) when
vehicle is stationary *I
t is possible toselect the park position jonly if theve hicle is stationar y. #
Depress the brake pedal tostop. #
ShiT the transmission topark position jwhen theve hicle is stationar y.
Apply brake to deselect
Park (P) position *Y
ou ha veattem pted toshiT the transmission out of park position jand into ano ther transmission position. #
Depress the brake pedal. #
Select transmission position h,kor neutral i.
To shift out of P or N,
depress brake and start
engine *Y
ou ha veattem pted toshiT the transmission out of park position jor neutral iand into ano ther transmission posi-
tion. #
Depress the brake pedal. #
Start theve hicle. #
Change the transmission position.
Apply brake to select D or R *You ha veattem pted toselect transmission position hork. #
Depress the brake pedal. #
Select transmission position hork.
Apply brake to select R *You ha veattem pted toselect transmission position k. #
Depress the brake pedal. Display messages and
warning/indicator lamps
381
381

Displa
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ossible causes/consequences and uences andM
MSolutions
Solutions #
Select transmission position k.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *T
he driver's door is not fully closed and transmission position h,kor neutral iis selected.
The vehicle may rollawa y. #
Select pa rkposition jwhen switching o. theve hicle.
N permanently active Risk
of vehicle rolling *W
hiletheve hicle is rolling or while you are driving, neutral ihas been engaged. #
Depress the brake pedal tostop. #
ShiT the transmission topark position jwhen theve hicle is stationar y. #
Tocontinue driving, select transmission position hork.
Without changing gear,
consult workshop *T
he transmission is malfunctioning. It is no lon ger possible tochange the transmission position. #
If transmission position his selected, consult a quali/ed specialist workshop and do not change the transmission
position. #
For all other transmission positions, park theve hicle safel y. #
Consult a quali/ed specialist workshop.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. It is not possible toselect transmission position k. #
Consult a quali/ed specialist workshop.
Transmission Malfunction
Stop *T
he transmission is malfunctioning. The transmission shiTs toneutral iautomaticall y. #
Stop theve hicle immediately in accordance with the tra1c conditions. 382 382
Display messages and
warning/indicator lamps

Displa
Displa
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ossible causes/consequences and uences andM
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Solutions #
Depress the brake pedal. #
Engage park position j. #
Consult a quali/ed specialist workshop. Br
Br
ak
ak es
es Displa
Displa
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es Possible causes/conseq
ossible causes/conseq uences and
uences andM
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Solutions
!
Parking brake See Owner's
Manual *T
heyellow ! indicator lamp is lit. The electric parking brake is malfunctioning.
T
T o apply o apply :
: #
Switch theve hicle o. and switch it back on #
App lythe electric parking brake manually (/ page 187).
If it is not possible toapply the electric parking brake: #
Consult a quali/ed specialist workshop. #
Where necessar y,also secure the par kedve hicle against rolling away.
*T heyellow ! indicator lamp and there d! indicator lamp are lit. The electric parking brake is malfunctioning.
T T o r o r elease:
elease: #
Switch theve hicle o. and switch it back on #
Release the electric parking brake manually (/ page 187). Display messages and
warning/indicator lamps
383
383

Displa
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or #
Release the electric parking brake automatically (/ page 186).
If it is still not possible torelease the electric parking brake: #
Do not continue driving. Consult a quali/ed specialist workshop.
*T heyellow ! indicator lamp is lit and there d! indicator lamp is 0ashing. The electric parking brake is malfunc-
tioning.
The electric parking brake could not be applied or released. #
Switch theve hicle o. and switch it back on
T T o apply
o apply :
: #
Release and then apply the electric parking brake manually (/ page 187).
T
T o r
o r elease:
elease: #
Apply and then release the electric parking brake manuall y.
If it is not possible toapply the electric parking brake or there d! indicator lamp continues to0ash: #
Do not continue driving. Consult a quali/ed specialist workshop. #
Where necessar y,also secure the par kedve hicle against rolling away.
*T heyellow ! indicator lamp is lit and there d! indicator lamp 0ashes for appr oximately ten seconds aTer the
electric parking brake has been applied or released. It then remains lit or goes out. The electric parking brake is mal-
functioning. 384
384
Display messages and
warning/indicator lamps

Displa
Displa
y messag
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es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
If t
If t he st
he st at
ate of c
e of c harg
harge is t
e is t oo low
oo low :
: #
Char gethe 12 V batter y.
T
T o apply
o apply :
: #
Switch o. theve hicle.
The elect ric parking brake will be applied automatical ly.
If yo u do not wantthe electric parking brake tobe applied, e.g. at an automatic car wash or when theve hicle is being
to we d, lea vetheve hicle switched on. This does not include having theve hicle towe d with there ar axle raised.
If th e electric parking brake is not applied automaticall y: #
Switch theve hicle o. and switch it back on #
Release and then apply the electric parking brake manually (/ page 187).
If it is still not possible toapply the electric parking brake: #
Consult a quali/ed specialist workshop. #
Where necessar y,also secure the par kedve hicle against rolling away.
T
T o r
o r elease:
elease: #
Ifth e conditions for automatic release are ful/lled and the electric parking brake is not released automaticall y,
re lease the electric parking brake manually (/ page 187).
If it is still not possible torelease the electric parking brake: Display messages and
warning/indicator lamps
385
385

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Do not continue driving. Consult a quali/ed specialist workshop.
!
Release parking brake *T
hered! indicator lamp is 0ashing.
The electric parking brake is applied while you are driving:
R A condition for automatic release of the electric parking brake has not been ful/lled (/ page 186).
R You are per form ing emer gency braking using the electric parking brake (/ page 187). #
Check the conditions for automatic release of the electric parking brake. #
Release the electric parking brake manuall y.
!
Turn on the ignition to
release the parking brake *T
hered! indicator lamp is lit.
Yo u ha veattem pted torelease the electric parking brake with theve hicle switched o.. #
Switch on theve hicle.
J Check brake fluid level *T
here is insu1cient brake 0uid in the brake 0uid reser voir. &
W WARNING
ARNING Risk of an accident due tolow brake 0uid le vel
If th e brake 0uid le vel is too lo w,the braking e.ect and the braking characteristics may be impaired. #
Stop theve hicle as soon as possible, paying attention toroad and tra1c conditions. Do not continue driving. #
Consult a quali/ed specialist workshop. 386
386
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Do not top up the brake 0uid. Check brake pads See
Owner's Manual
*T
he brakepads ha vereached thewe ar limit. #
Consult a quali/ed specialist workshop. Dr Dr
iving syst
iving syst ems
ems Displa
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ë
Off *T
he HOLD function is deactivated because theve hicle is slipping or a condition for activation is not ful/lled. #
Reactivate the HOLD function later or check the activation conditions forth e HOLD function (/ page 193).
é
ATTENTION ASSIST inoper-
ative *A
TTENTION ASSIST is malfunctioning. #
Consult a quali/ed speciali stwo rkshop. Displ
aymessages and warning/indicator lamps
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387