ECU MERCEDES-BENZ EQA SUV 2021 Owner's Guide

The driving
characteristics of your vehicle are
dependent on the distribution of the load within
th eve hicle. You should bear thefo llowing in mind
when loading theve hicle:
R neverex ceed the permissible gross mass or
th e permissible axle loads forth eve hicle
(including occupants).
Information can be found on theve hicle identi-
/cation plate (/ page 349).
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R always use the partition net when transporting
objects in the load compartment.
R always place the load behind unoccupied
seats if possible.
R secure the load using the tie-down eyes and
distribute the load evenl y.
No tes on driving with a roof load
R Evenly dist ribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle. R
Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
R When transporting roof loads and when the
ve hicle is fully loaded or fully occupied, select
drive prog rams ; andA. These are
designed tofocus on stability (/ page 158).
% For more information on st owage compart-
ments and st owage areas, please referto the
Digital Owner's Manual. S
S
t
to
o w
w ag
ag e spaces in t
e spaces in t he v
he vehicle int
ehicle int er
erior
ior Ov
Ov
er
ervie
vie w of t
w of t he fr
he front st ow
ont st owag
age com
e com par
partments
tments 1
Stow age spaces in the doors
2 Stow age compartment in the armrest with a
multimedia and USB connection
3 Stow age compartment in the front centre
console with a USB port
4 Glovecompartment 116
116
Seats and st
owing

Loc
Loc
king t
king t he r
he release catc
elease catc h of t
h of the centr
he centr e r
e rear seat
ear seat
bac
bac kr
krest
est
R
R eq
eq uir
uir ements:
ements:
R The leT and centre seat backrests are
engaged and joined toget her.
Yo u can lock the centre seat backrest. The centre
seat backrest can then be folded forw ards only
to get her with the leT seat backrest. #
Foldthe centre and leT seat backrests for-
wa rds. #
T
To loc
o loc k or unloc
k or unloc k:
k:slide catch 1upwards or
down wards. Load com
Load com
par
partment cov
tment cov er
er Inst Inst
alling and r alling and r emo
emoving t
ving t he load com
he load com par
partment
tment
cov
cov er
er &
W
WARNING
ARNING Risk of injury or death due to
poor lysecured objects
The load compartment co ver alone cannot
secure or restrain he avy objects, items of lug-
ga ge or heavy loads.
Yo u could be hit byan unsecured load, partic-
ular lyin theev ent of abrupt changes in direc-
tion, sudden braking or an accident. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Secure objects, lug gage or loads against
slipping or tipping over,e.g. byusing lashing material,
even if you are using
th e load compartment co ver. Re
quirements:
R Do not load the load compartment co ver with
more than 2.5 kg.
% Please no tethat the load compartment co ver
must not be pushed fur ther upwards when the
ta ilgate is open. Seats and st
owing
119
119

#
T To r o r emov
emov e:
e:pull hanger 3ontheta ilgate
upwards out of eyelet 1and unhook it. #
Swivel the load compartment co ver down-
wa rds and pull it out on the leT and right in
th e direction of ar row 4. #
T
To inst
o inst all:
all:hang up the load compartment
co ver on the leT and right. #
Push the load compartment co verfo rw ards
ev enly with bo thhands on the leT and right
until it engages. #
Swivel the load compartment co ver upwards
and hook hanger 3through eyelet 2. #
Pull hanger 3down wards into eyelet 1until
it engages. A
A
tt
tt ac
ac hing/r
hing/r emo
emoving t
ving t he par
he par titioning net
titioning net &
W
WARNING
ARNING Risk of injury or death due to
poor lysecured objects
The partitioning net alone cann otsecure or
re strain he avy objects, items of lug gage or
heavy loads.
Yo u could be hit byan unsecured load, partic-
ular lyin theev ent of abrupt changes in direc-
tion, sudden braking or an accident. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Secure objects, lug gage or loads against
slipping or tipping over,e.g. byusing lashing material,
even if you are using
th e partitioning net. Fo
r saf etyre asons, alw ays use a partitioning net
when transporting a load.
Damaged partitioning nets can no lon ger ful/l
th eir functions and must be replaced. Visit a quali-
/ed specialist workshop. 120 120
Seats and st
owing

#
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. *
N NOOTE
TE Damage tothe panorama sliding
sunroof due tonon-appro vedro of luggage
ra cks The panorama sliding sunroof may be dam-
aged bythero of luggage rack ifyo u attem ptto
open it when using a roof luggage rack not
te sted and appro vedfo r Mercedes-Benz. #
When a roof luggage rack is /t ted, open
th e panorama sliding sunroof only if this
has been tested and appro vedfor
Mercedes-Benz.
The pano rama sliding sunroof may be raised
to allow ventilation of theve hicle interior. No
tes on driving with a roof load
R Evenly dist ribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle
(/ page 114).
R Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
R When transporting roof loads and when the
ve hicle is fully loaded or fully occupied, select
drive prog rams ; andA. These are
designed tofocus on stability (/ page 158). #
Secu rethero of luggage rack tothero of rail-
ing. #
Obser vethe manufacturer's installation
inst ructions. Soc
ke
Soc kets
ts Using t
Using t
he 12 V soc ket
he 12 V soc ket R
R
eq
eq uir
uir ements:
ements:
R Only devices up toa maximum of 180 W
(15 A) are permissible. Depending on
theve hicle equipment, theve hicle
has thefo llowing 12 V soc kets:
R Inthe st owage compartment in the front
centre console
R Inthe load compartment Example: 12 V soc
ket in the st owage compartment
in the front centre console #
Fold up soc ket cap 1. #
Inse rtthe plug of the device.
12 V soc ke
12 V soc ket in t t in t he st ow
he st owag
age com
e com par
partment wit
tment wit h
h
cov
cov er:
er:ifyo u ha veconnected a device tothe 12 V
soc ket, lea vethe co ver of the st owage compart-
ment open. 124 124
Seats and st
owing

USB por
USB por
t in t
t in the r
he rear passeng
ear passeng er com
er compar
partment
tment %
Depending on theve hicle equipment, the
design of the st owage compartment and the
number of USB ports in there ar cent recon-
sole may vary.
When theve hicle is switched on, you can charge a
USB device, such as a mobile phone, at USB ports
using a suitable charging cable. W
W
ir
ireless c
eless c har
harging of t
ging of t he mobile phone and con-
he mobile phone and con-
nection wit
nection wit h t
h the e
he e xt
xter
er ior aer
ior aer ial
ial N
No
ot
tes on wir
es on wir elessl
elessly c
y char
har ging t
ging t he mobile phone
he mobile phone &
W
WARNING
ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within. There is a
risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe no tes on loading theve hicle. &
W
WARNING
ARNING Risk of /re from placing objects
in the mobile phone st owage compart-
ment
Placing other objects in the mobile phone
st ow age compartment could constitute a /re
hazard. #
Apart from a mobile phone, do not place
any other objects in the mobile phone
st ow age compartment, especially those
made of me tal. *
N NOOTE
TE Damage toobjects caused byplac-
ing them in the mobile phone st owage
compartment If objects are placed in
the mobile phone
st ow age compartment, these may be dam-
aged byelectromagnetic /elds. #
Do not place credit cards, storage
media, ski passes or other objects sensi-
tive toelectromagnetic /elds in the
mobile phone st owage compartment. *
N NOOTE
TE Damage tothe mobile phone st ow-
age compartment caused byliquids If liquids enter
the mobile phone st owage
compartment, the compartment may be dam-
aged. #
Ensure that no liquids enter the mobile
phone st owage compartment. Seats and st
owing
127
127

The
following no tes on wirelessly charging the
mobile phone must be obser ved:
R Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module.
R The charging function and wireless connection
of the mobile phone totheve hicle's exterior
aerial are only available if theve hicle is
switched on.
R Small mobile phones may not be able tobe
ch arge d in every position of the mobile phone
st owa gecompartment.
R Largemobile phones which do not rest 0at in
th e mobile phone st owage compartment may
not be able tobe charge d or connected with
th eve hicle's exterior aerial.
R The mobile phone may heat up during the
ch arging process. This may particular ly
depend on the applications (apps) cur rently
open in the backg round.
R Toensure more e1cient charging and connec-
tion with theve hicle's exterior aerial, remo ve
th e pr otective co ver from the mobile phone. Pr
otective co vers which are necessary for
wireless charging are an exception. Char
Char
ging a mobile phone wir
ging a mobile phone wir elessly
elessly R
R
eq
eq uir
uir ements:
ements:
R The mobile phone is suitable for wireless
ch arging.
A list of compatible mobile phones can be
fo und at: https://www.mercedes-benz-
mobile.com. #
Place the mobile phone as close tothe centre
of the mar ked sur face on mat 1as possible
with the display facing upwards.
When a message is shown in the multimedia
system, the mobile phone is being charge d.
Malfunctions during thech arging process are
shown in the central displa y.
% The mat can be remo vedfo r cleaning, e.g.
using clean, luk ewarmwater.
S
S t to
o w
w ag
ag e com
e com par
partment wit
tment without cov hout cover
er
Make sure the mobile phone is proper lystored
and secu redto prev ent it from falling out while
yo u are driving. 128
128
Seats and st
owing

#
T
To secur
o secur e t
e the mobile phone:
he mobile phone: swing lever2
out.
R
R adio eq
adio eq uipment appr ov
uipment appr oval number
al number s f
s for Br
or Br azil
azil
This device operates on a secondary basis, that is
to say it has no pr otection against harmful inter-
fe re nce, not even from the same type of stations,
and must not cause inter fere nce with systems
ope rating on a prima rybasis.
This product is permitted in accordance with the
procedure de/ned in Directive 242/2000 bythe
Brazilian telecommunications agency ANATEL and
meets the applicable tech nical requ irements.
Fu rther information is available on the ANATEL
we bsite. www.anatel.go v.br #
Further information on the declaration of con-
fo rm ity forve hicle components which receive
and/or transmit radio waves. F
F
itting/r
itting/r emo
emoving t
ving t he
he0oor
0oor mats
mats &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. #
T To
o /t:
/t: slide the cor responding seat backwards
and lay the 0oor mat in thefo ot we ll. #
Press studs 1onto holders 2. #
Adjust the cor responding seat. #
T
To r
o r emov
emov e:
e:slide the cor responding seat bac k-
wa rds and pull the 0oor mat o. holders 2. #
Remo vethe 0oor mat. Seats and st
owing
129
129

Dr
Dr
iving
iving N
No
ot
tes on electr
es on electr ic mode
ic mode &
W
WARNING
ARNING Risk ofchemical burns and poi-
soning from damaged high-voltage battery
If th e housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. #
Avoid contact with the skin, eyes or
clo thing. #
Immediate lyrinse electrolyte splashes
o. with water and seek medical atten-
tion straight away. &
D
DAN
AN GER
GER Risk of explosion from excessive
internal pressure of the high-voltage bat-
te ry
Flammable gas may escape and ignite in the
eve nt of a vehicle /re. #
Stop thech arging process immediately
in case of unusual odours, smoke or
burn mar ks. #
Leavethe danger zone immediatel y.
Secure the danger zone at a su1cient
distance. #
Call the /re brigade. Obser
vethefo llowing no tes on vehicle noise
emissions and the acoustic vehicle warning sys-
te m:
R The vehicle is equipped with a purely elect ric
drive system and de velops considerably lo wer
ve hicle noise emissions than vehicles with a
combustion engine.
It is forth is reason that theve hicle is equip-
ped with a sound generator, which ser ves as
an acoustic vehicle warning system (A VAS).
R The sound generator generates speed-depend-
ent vehicle noise emissions when driving
fo rw ard or backing up at a speed of up to
around 30 km/h.
This helps other road users, particular ly
pedest rians and cyclists, tohear your vehicle
better. R
When driving at speeds abo ve20 km/h The
ve hicle acoustic warning system gradually
switches o..
R Despi tethe sound generator, theve hicle still
may not be heard by otherroad users. Adapt
yo ur driving style accordingl y.
R The sound generator is o. when theve hicle is
stationar y. Manual disconnection of t
Manual disconnection of t he high-v he high-volt
oltag
age on-
e on-
boar
boar d electr
d electr ical syst
ical syst em
em &
D
DAN
AN GER
GER Risk of dea thand /re due to
modi/ed and/or damaged components of
th e high-voltage on-board electrical sys-
tem
The vehicle's high- voltage on-board electrical
system is under high voltage. If you modify
component parts in theve hicle's high- voltage
on-board electrical system or touch damaged
component parts, you may be electrocuted. In
addition, modi/ed and/or damaged compo-
nents may cause a /re. 148 148
Driving and parking

In
theeve nt of an accident or impact tothe
ve hicle underbod y,components of the high-
vo ltage electrical system may be damaged
although the damage is not visible. #
Never make any modi/cations tothe
high- voltage on-board electrical system. #
Do not switch on or use theve hicle if its
high- voltage on-board electrical system
components ha vebeen modi/ed or dam-
aged. #
Neverto uch damaged components of
th e high-voltage on-board electrical sys-
te m. #
ATer an accident, do not touch any com-
ponents of the high-voltage on-board
electrical system. #
ATer an accident, ha vetheve hicle trans-
por tedawa y. #
Have the components of the high-voltage
on-board electrical system checked at a
qu ali/ed specialist workshop and
re placed if necessar y. R
R
eq
eq uir
uir ements:
ements:
Only disconnect the high-voltage on-board electri-
cal system manually in thefo llowing situations:
R The 6 restraint system warning lamp lights
up in the Instrument Displa y,e.g. aTer an
accident.
R The vehicle is badly damaged, e.g. aTer an
accident, and there straint system co mpo-
nents ha venot been triggered.
Oper
Oper ating t
ating t he high-v
he high-v olt
oltag
age disconnect de
e disconnect de vice
vice
Only disconnect the high-voltage on-board electri-
cal system manually in the abo ve-mentioned sit-
uations. #
Switch o. theve hicle. #
ShiT the transmission toposition j. #
Apply the electric parking brake. #
Secure theve hicle against rolling away. #
Open the bonnet. #
Press release tab1 inthe direction of the
ar ro w and pull it out. #
Pull high- voltage disconnect device 2inthe
direction of the ar row until it engages.
The high- voltage on-board electrical system is
switched o..
All workon the drive system (including aTer dis-
connecting the high-voltage on-board electrical Driving and parking
149
149

#
Open the co ver of the mar ked space 2if
necessar y. #
Make sure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start aTer a short time.
When youre mo vetheke y1 from the mar ked
space 2,theve hicle can be driven. For fur-
th er engine starts ho wever,theke y1 must
be located in the mar ked space 2onthe
symbol 3during the entire journe y.#
Have theke y1 checked at a quali/ed spe-
cialist workshop.
If t
If t he v
he v ehicle does no
ehicle does no t st
t start:
art: #
Place theke y1 inthe mar ked space 2and
lea veitth ere. #
Depress the brake pedal and start theve hicle
using the start/s top button.
% You can switch on the po wer supply or the
ve hicle with the start/s top button. Obser
veany information rega rding display mes-
sages that can be displ ayed on the multifunction
displa y. R
R
unning-in not
unning-in not es
es R
In cer tain driving and driving saf ety sy stems,
th e sensors adjust automatically while a cer-
ta in distance is being driven aTer theve hicle
has been deli vered or aTer repairs. Full sys-
te m e.ectiveness is not reached until the end
of this teach-in process.
R Brakepads, brake disks and tyres that are
either new or ha vebeen replaced only achie ve
optimum braking e.ect and grip aTer se veral
hund red kilometres of driving. Compensate for
th ere duced braking e.ect byapplying greater
fo rc eto the brake pedal. N
No
ot
tes on dr
es on dr iving
iving &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. &
W WARNING
ARNING Risk of accident due toincor-
re ct foot we ar
Incor rect foot we ar includes, forex ample:
R shoes with plat form soles 152
152
Driving and parking