ECU MERCEDES-BENZ EQA SUV 2021 Repair Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2021, Model line: EQA SUV, Model: MERCEDES-BENZ EQA SUV 2021Pages: 457, PDF Size: 8.36 MB
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Ov
Ov
er
ervie
vie w of ins
w of ins tr
trument display
ument display 1
Recommended speed when route guidance is
active (drive prog ram ; Eco)
2 LeT area for additional values (e xample: digi-
ta l speedome ter): Digital speedome ter /
Ra nge / ECO display
3 Outside temp erature
4 Time
5 Right area for additional values (e xample:
operating energy in percent): Operating
energy in percent / Range / ECO display
6 Output scale
7 Recuperated po wer scale
8 Maximum available output of the drive system
9 Transmission position
A Current output
B Indexpoints C
Centre display area of the inst rument display
(e xamp le: standard display for trip): Trip /
Service / Assistance / Telephone / Media /
Ra dio / Navigation / Styles and displa ys
D Current state of charge ofthe high-voltage
battery
E Available maximum range according toaver-
age consum ption
F Available range according topersonal driving
style
Under normal operating conditions, the display of
th eav ailable drive system output is in the maxi-
mum range.
In thefo llowing cases, the po wer output available
may deviate from the maximum range:
R Very high or low outside tempe ratures
R Very high per form ance requ irements for a
long period of time
R Very low charge status of the high-voltage bat-
te ry
R Fault in the drive system The segments on
the speedome ter indicate the
statuses of thefo llowing systems: cruise control/
limiter/Active Distance Assist DISTRONIC
Maximum range Eis calculated based on the
av erage consum ption of theve hicle. Range Fis
calculated based on the personal driving style.
The actual remaining range particular lydepends
on outside temp eratures or air conditioning set-
tings.
While the navigation system or commuter route is
active, additional information about thero ute
ahead can be included in range calculation F.
The actual remaining range may di.er from the
displa yed cur rently calculated range. Instrument display and on-board computer
245 245
Page 262 of 457
Example: if
the option is switched on and a
ro ute toa new destination has been calcula-
te d, this destination would not be take n into
account forth e learning function.
Cr
Cr eating ne
eating ne w t
w themes
hemes #
Select ©. #
Select THEMES. #
Select WSet theme .
The settings which are sa ved in theth eme are
shown. #
Select Continue r. #
Select AudioandNavigation (Navigation) and
store the active settings in theth eme. #
Select Continue r. #
Select an entry screen. #
Select Continue r. #
Select an image. #
Enter the names into the entry /eld and con-
/rm with a. #
Select Save. Syst
Syst
em se
em se ttings
ttings Ov
Ov
er
ervie
vie w of t
w of t he sy
he syst
stem se
em se ttings menu
ttings menu In
the system settings menu, you can make set-
tings in thefo llowing menus and control ele-
ments:
R Display
- Styles
- Instrument lighting
- Display brightness
- Edge lighting
- Day/night design
R Control elements
- Keyboard language and handwriting recog-
nition
- Sensitivity of theto uchpad
- Sensitivity of theTo uch Controls
R LINGU ATRO NIC
R Sound
- Enter tainment
- Navigation and tra1c announcements -
Telephone
- Voice ampli/cation tothere ar
R Connectivity
- Wi-Fi, Blue tooth ®
, NFC
R Time & date
R Language
R Units for distance
R SoTware updates
R Data import/export
R PIN pr otection
R System Reset Inf
Inf
or
ormation on im
mation on im port
portant syst
ant syst em updat
em updat es
es Impor
tant system updates may be necessary for
th e security of your multimedia system's data.
Install these updates, or else the security of your
multimedia system cannot be ensured.
A system update consists of thre e steps:
R Downloading or copying of the data requ ired
fo r installation
R Installation of the downloaded system update MBUX multimedia system
259 259
Page 264 of 457
%
The connection procedure may di.er depend-
ing on the device. Follow the inst ructions that
are shown in the displa y.Fu rther information
can be found in the manufacturer's operating
inst ructions. #
Select Internet settings . #
Select Connect via Wi-Fi . #
Select Add hotspot.
Connecting using a QR code
Connecting using a QR code #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using QR code. #
Scan the displa yed QR code with the device to
be connected.
The Wi-Fi connection is established.
Connecting using a secur Connecting using a secur itykey
ity key #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using security key. #
Have the security key displa yed on the device
to be connected (see the manufacturer's oper-
ating inst ructions). #
Enter this security key on the multimedia sys-
te m. #
Con/rm the entry with ¡.
Connecting using a WPS PIN
Connecting using a WPS PIN #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using WPS PIN input.
The multimedia system generates an eight-
digit PIN. #
Enter this PIN on the device tobe connected. #
Con/rm the entr y.
Connecting using a butt
Connecting using a butt on
on #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect via WPS PBC. #
Select "Connect via WPS PBC" in the options
on the device tobe connected (see the manu-
fa cturer's operating instructions). #
Press the WPS button on the device tobe con-
nected. #
Select Continue inthe multimedia system.
A
A ctiv
ctiv ating aut
ating aut omatic connection
omatic connection #
Select Connect via Wi-Fi. #
Select the options rofthe desired Wi-Fi
networ k. #
Activate Permanent Internet connection .
Connecting wit
Connecting wit h a kno
h a known W
wn Wi-F
i-Fi ne
i ne tw
twork
ork #
Select Connect via Wi-Fi. #
Select a Wi-Fi networ k.
The connection is established again.
Con/gur
Con/gur ing
ingt
the multimedia syst
he multimedia syst em as a W
em as a Wi-F
i-Fi ho
i ho t-
t-
spo
spo t f
t for e
or e xt
xter
er nal de
nal de vices
vices
The type of connection established depends on
th e device tobe connected. The function must be
suppor tedby the multimedia system and bythe
device tobe connected. The type of connection
established must be selected on the multimedia
system and on the device tobe connected. #
Select Vehicle hotspot. MBUX multimedia system
261 261
Page 265 of 457
#
Select Connect device to vehicle hotspot.
Connecting using WPS PIN g
Connecting using WPS PIN g ener
eneration
ation #
Select Connect using WPS PIN generation. #
Enter the PIN shown in the media display on
th e device tobe connected and con/ rm.
Connecting using WPS PIN entry
Connecting using WPS PIN entry #
Select Connect using WPS PIN input. #
Enter the PIN that is shown on theex tern al
device's displ ayon the multimedia system.
Connecting using a butt
Connecting using a butt on
on #
Select Connect via WPS PBC. #
Press the push button on the device tobe
connected (see the manufacturer's operating
inst ructions). #
Select Continue .
Connecting using a secur
Connecting using a secur itykey
ity key #
Select Connect device to vehicle hotspot.
A secu rity key is displa yed. #
Select theve hicle from the device tobe con-
nected. The vehicle is displ ayed with the
DIRECT-MBUX XXXXX network name. #
Enter the security key which is shown in the
media display on the device tobe connected. #
Con/rm the entr y.
Connecting using NFC
Connecting using NFC #
Select Connect via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Hold the device tobe connected at theve hi-
cle's NFC inter face. #
Select Finished.
The mobile device is now connected tothe
multimedia system hotspot via NFC.
Gener
Gener ating a ne
ating a ne w secur
w securitykey
ity key #
Select Vehicle hotspot. #
Select Generate security key.
A connection will be established wi th the
ne wly created security key. #
T To sav o sav e a secur
e a secur itykey
ity key :
:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-estab-
lished, the new security key must be en tere d. Syst
Syst
em language
em language N
No
ot
tes on t
es on t he syst
he syst em language
em language
This function allo wsyouto determ ine the lan-
guage forth e menu displa ysand the navigation
announcements. The selected language a.ects
th ech aracters available for entr y.The navigation
announcements are not available in all languages.
If a language is not available, the navigation
announcements will be in English.
Se Se tting t
tting t he syst
he syst em language
em language
Multimedia system:
4 © 5
Settings 5
System
5 ® Language #
Set the language. 262
262
MBUX multimedia system
Page 267 of 457
The energy 0ow is sh
own in di.erent colours
depending on the operating status:
R Whit
Whit e:
e:strong acceleration (boost e.ect)
R Copper
Copper :
:driving at constant speed or with
moderate acceleration
R Blue:
Blue: recuperation (charging the high-voltage
battery) or overrun mode N
N
a
avig
vig ation
ation N
No
ot
tes on na
es on na vig
vigation
ation R
R
out
out e guidance wit
e guidance wit h augment
h augmented r
ed reality
eality &
W
WARNING
ARNING Risk of accident and injury as a
re sult of distraction, inco rrect depiction or
wrong interpr etation of the display
The camera image of the augmented reality
displ ayis not suitable as a guide for driving. #
Alwayske ep an eye on the actual tra1c
situation. #
Avoid extended obser vation of the cam-
era image. &
W
WARNING
ARNING Risk of accident and injury due
to imprecise positioning of additional
information
The additional information from the augmen-
te dre ality displ aymay be inaccurate and is
not a substitute for observing and assessing
th e actual driving situation. #
Alwayske ep an eye on the actual tra1c
situation when car rying out all driving
manoeuvres. Switc
Switc
hing na
hing na vig
vigation on
ation on Multimedia system:
4 © 5
Navigation (Navigation) #
Alternativel y:press thez button.
The map displa ys the cur rent vehicle position.
The navigation menu is shown.
The navigation menu is hidden if route guid-
ance is active. #
T To show
o show :
:ta p on theto uchscreen.
The menu is hidden automatically. 264
264
MBUX multimedia system
Page 276 of 457
&
W
W ARNI NG
ARNI NGRisk of an accident from oper-
ating mobile communication equipment
while theve hicle is in motion
Mobile communications devices distract the
driver from the tra1c situation. This could also
cause the driver tolose control of theve hicle. #
Asthe driver, only operate mobile com-
munications devices when theve hicle is
stationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in there ar
passen ger compartment. Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating mobile communication equipment in
th eve hicle. &
W
W ARNING ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around and hit
vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe additional information on st owing
mobile communications devices cor rectl y:
R Loading theve hicle (/ page 114)
Blu et
Bluet ooth
oo th® ®
connection:
connection: The menu view and
theav ailable functions in the
te lephone menu are in part dependent on the
Blue tooth ®
pro/le of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing Blue-
to oth ®
pro/les:
R PBAP (Phone Book Access Pro/le)
- The contacts on the mobile phone are
shown automatically on the multimedia
system.
R MAP (Message Access Pro/le)
- The mobile phone message functions can
be used on the multimedia system.
Ir re specti veofthis, Blue tooth ®
audio functionality
can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connected, see the manu-
fa cturer's operating instructions.
N
N e etw
tw or
ork connection:
k connection: MBUX multimedia system
273
273
Page 279 of 457
R
Two mobile phones are connected with the
multimedia system via Blue tooth ®
(two phone
mode).
- You can use all the functions of the multi-
media system with the mobile phone in the
fo re ground.
- You can receive incoming calls and mes-
sages with the mobile phone in the bac k-
gr ound.
Yo u can inter change the mobile phone in
th efo re ground and backg round.
Connecting a mobile phone
Connecting a mobile phone
R R eq
eq uir
uir ements:
ements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating inst ruc-
tions).
R Bluetoo th®
is activated on the multimedia sys-
te m. Multimedia system:
4 © 5
Phone
Searc
Searc hing f
hing for a mobile phone
or a mobile phone #
Select í. #
Select Connect new device.
Connecting a mobile phone
Connecting a mobile phone
Au thorisation follo ws using secure simple pairing. #
Select a mobile phone.
A code is displa yed in the multimedia system
and on the mobile phone. #
If bo thcodes match, con/rm the code on the
mobile phone.
F F unctions in t
unctions in t he t
he telephon
elephon y menu
y menu
In thete lephony menu you ha vethefo llowing
functions, forex ample:
R Making calls, e.g.:
- R Accept a call
- k End call
- i Create conferen. call
- Accepting or rejecting a waiting call R
Managing contacts, e.g.:
- Downloading mobile phone contacts
- Managing thefo rm at of a contact's name
- Saving a contact as a favo urite
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new message Mer
Mer
cedes me app
cedes me app Mer
Mer
cedes me calls
cedes me calls Making a call via t
Making a call via t
heov
he overerhead contr
head contr ol panel
ol panel
% Mercedes me calls are not possible in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y. 276
276
MBUX multimedia system
Page 283 of 457
If a call is made aTer automatic accident or break-
down de
tection using the multimedia system, the
fo llowing data is also transmitted:
R Current mileage and maintenance data
R Current vehicle location
If Ac cident and Breakdown Management is called
via thevo ice control system and no service has
been activated, but the data pr otection query has
been con/ rmed, thefo llowing data can also be
called up from theve hicle bythe Mercedes-Benz
Customer Centre:
R Current vehicle location
If th e data pr otection prom pthas been rejec ted,
th efo llowing data is transmitted toenable targe-
te d advice and an e1cient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle Dat
Dat a tr a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e activ
e activ at
ated
ed
Only if there specti veservice is activated will
additional incident-speci/c data be transmit ted in
th e second stage toenable an optimal service.
An ove rview of the data transmitted can be found
in there specti veterm s of use for Mercedes me
connect services. These can be obtained in the
Mercedes me por tal: https://
me.secure.mercedes-benz.com
Dat Dat a pr
a pr ocessing
ocessing
The data transmitted within the scope of the call
is dele ted from the processing system aTer the
call is /nished, in so far as this data is not being
used forot her activated Mercedes me connect
services.
The incident-speci/c data is processed and stored
in the Mercedes-Benz Customer Centre and, if
re qu ired toprocess the incident, forw arded tothe
service partner authorised bythe Mercedes-Benz
Customer Centre. Please take note of the data
pr otection information on the Mercedes me Inter-
net page https://www.mercedes.me or in there
corded message immediately aTer calling the
Mercedes-Benz Customer Centre.
% The recorded message is not available in
ev ery countr y. Mer Mer
cedes me connect
cedes me connect Inf
Inf
or
ormation on Mer
mation on Mer cedes me connect
cedes me connect
% Mercedes me connect or individual Mercedes
me connect services are not available in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y.
Mercedes me connect consists of multiple ser v-
ices.
Yo u can use thefo llowing services via the multi-
media system and theove rhead control panel, for
ex ample:
R Accident and Breakdown Management (me
button or situation-dependent display in the
multimedia system)
R Mercedes-Benz emer gency call system (auto-
matic eme rgency call and SOS button) 280 280
MBUX multimedia system
Page 284 of 457
The Mercedes me connect
Accident and Break-
down Management and the Mercedes-Benz emer-
ge ncy call centre are available toyou around the
cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(/ page 276).
Yo u can also call the Mercedes-Benz Customer
Centre using the multimedia system
(/ page 277).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, /rst call
th e national emer gency services using the stand-
ard national emer gency service telephone num-
bers. In emer gencies, you can also use the
Mercedes-Benz eme rgency call system
(/ page 287).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me Portal: https://
me.secure.me rcedes-benz.com
Fu rther information about Mercedes me connect,
th e pr ovided service scope and operation:
https://moba.i.daimler.com/mar kets/ece-r ow/ baix/cars/connectme/en_GB/#emotions/
St
artsei te.html
Inf
Inf or ormation on Mer
mation on Mer cedes me connect A
cedes me connect A ccident
ccident
and Br
and Br eakdo
eakdown Manag
wn Manag ement
ement
The Accident and Breakdown Management can
include thefo llowing functions:
R Supplement tothe Mercedes-Benz emer gency
call system (/ page 287)
If necessar y,the contact person at the
Mercedes-Benz eme rgency call centre for-
wa rdsth e call toMercedes me connect Acci-
dent and Breakdown Management. Forw ard-
ing the call is ho wever not possible in all coun-
tries.
R Breakdown assista ncebyate ch nician on
location and/or theto wing away of theve hicle
to the nearest Mercedes-Benz service centre
Yo u may be charge dfo rth ese services.
R Addition tothe emer gency guide aTer auto-
matic accident or breakdown de tection
(/ page 278)
In theev ent of a breakdown or accident, fur-
th er vehicle data is sent which enables optimal support
bythe Mercedes-Benz Customer
Centre and the authorised service partner or
breakdown assistance.
R Addition tothe Mercedes me connect service
Te lediagnostics
Wi th th eTe lediagnostics function, speci/c
we ar and failure reports are recorded bythe
service pr ovider, in so far as these can be
clear lyinterpr eted and are available thro ugh
th e monitoring of components that are subject
to diagnostics.
If yo ur vehicle de tects a breakdown or thre at
of a breakdown, you may be prom pted via the
multimedia system tocontact the Mercedes-
Benz Customer Centre for fur ther help. This
prom ptinthe multimedia system only appears
when theve hicle is stationar y.
% These services are subject to technical
re strictions su chasthe mobile phone co ver-
age, mobile network quality and the ability of
th e processing systems tointerpr etthe trans-
fe rred data. In some circumstances, this can
re sult in dela ysorthefa ilure of the informa-
tion toappear in the multimedia system. MBUX multimedia system
281
281
Page 285 of 457
More information about Mercedes me connect
services can be obtained in the Mercedes me Por-
ta l: https://me.secure.mercedes-benz.com
Dat
Dat a tr
a transf
ansf err
erred dur
ed dur ing Mer
ing Mer cedes me connect
cedes me connect
call ser
call ser vices
vices
The data transfer red during a Mercedes me con-
nect call depends on:
R The reason for initiation of the call
R The service that is selected in thevo ice con-
trol system
R The activated Mercedes me connect services
Yo u can /nd out which data is transfer red when
using the services in the cur rently valid Mercedes
me connect term s of use and the data pr otection
information for Mercedes me connect. You can
/nd these in your Mercedes me user account. Ov
Ov
er
ervie
vie w of t
w of t he Mer
he Mer cedes me & Apps menu
cedes me & Apps menu When
you log in with a user account tothe
Mercedes me Portal, then services and o.ers
from Mercedes-Benz will be available toyou. Fo
r more information consult a Mercedes-Benz
service centre or visit the Mercedes me por tal:
https://me.secure.mercedes-benz.com
% Make sure you alw ayske ep the Mercedes me
apps updated.
Yo u can call up the menu using Mercedes me &
Apps inthe multimedia system.
In theMercedes me & Apps menu,thefo llowing
options can be available:
R Connecting theve hicle with theMercedes me
user account
R Deleting a connection between a Mercedes
me user account and theve hicle
R Calling up the Mercedes me services
R Calling up apps such as, In-Car O1ce or the
we b br owser depending on availability Ov
Ov
er
ervie
vie w of In-Car
w of In-Car O1ce
O1ce Using In-Car O1ce,
you can connect your online
services with the multimedia system. Re
quirements for In-Car O1ce:
R Your mobile phone is connected with the mul-
timedia system (/ page 276).
R You ha vea user account forth e Mercedes me
Po rtal.
R The In-Car O1ce service is activated in the
Mercedes me Portal.
R You ha vea user account with an online
service, e.g. with O1ce 365 or Gmail, and
ha ve connected the user account with In-Car
O1ce.
In-Car O1ce functions R Display pending appointments in the calendar
- Reading out calendar ent ries
- Calling stored telephone numbers
- Navigating toappointments with navigable
destinations
- Deleting a calendar ent ry
R Display and selection of tasks and calls to
comple te
- Reading aloud 282
282
MBUX multimedia system