charging MERCEDES-BENZ EQA SUV 2021 Owner's Guide

Tr
ailers with a 7-pin plug can be connected tothe
ve hicle with thefo llowing adap ters:
R Adapter plug
R Adapter cable
The trailer will be cor rectly de tected bytheve hi-
cle only if thefo llowing conditions are met:
R The trailer is connected cor rectl y.
R The trailer lighting system is in working order.
The functions of thefo llowing systems will be
a.ec tedbya cor rectly connected trailer:
R ESP ®
trailer stabilisation
R Active Lane Keeping Assist
R Parking Assist PARKTRONIC
R Active Parking Assist
R Blind Spot Assist or Active Blind Spot Assist
R Drive Away Assist
R Cross Tra1c Ale rt
R Reversing camera
R 360° camera Coupling up a tr
Coupling up a tr ailer
ailer
* NO
NOTE
TEDamage tothe star ter battery due
to full dis charge Charging
the trailer battery using the po wer
supply of the trailer can damage the star ter
batter y. #
Do not use theve hicle's po wer supply to
ch arge the trailer batter y. #
Remo vethe co ver cap from the ball head and
store it in a safe place. #
Position the trailer on a le vel sur face behind
th eve hicle and couple it up totheve hicle. #
Open the soc ket cap. #
Inse rtthe plug with lug 1ingroo ve 3 on
th e soc ket. #
Turn bayonet coupling 2totheright as far as
it will go. #
Let the cap engage. #
Secure the cable tothe trailer with cable ties
(only if you are using an adap ter cable). #
Make sure that the cable is alw ays slack for
ease of mo vement during cornering.
Under thefo llowing conditions, a message may
appear on the inst rument display even if the
trailer has been connec ted cor rectl y:
R LEDs ha vebeen ins talled in the trailer lighting
system.
R The cur rent has fallen below the trailer lighting
system's minimum cur rent (50 mA).
% Accessories can be connected tothe perma-
nent po wer supply up to180 W and tothe
po we r supply that is switched on via the igni-
tion loc k. 240
240
Driving and parking

The energy 0ow is sh
own in di.erent colours
depending on the operating status:
R Whit
Whit e:
e:strong acceleration (boost e.ect)
R Copper
Copper :
:driving at constant speed or with
moderate acceleration
R Blue:
Blue: recuperation (charging the high-voltage
battery) or overrun mode N
N
a
avig
vig ation
ation N
No
ot
tes on na
es on na vig
vigation
ation R
R
out
out e guidance wit
e guidance wit h augment
h augmented r
ed reality
eality &
W
WARNING
ARNING Risk of accident and injury as a
re sult of distraction, inco rrect depiction or
wrong interpr etation of the display
The camera image of the augmented reality
displ ayis not suitable as a guide for driving. #
Alwayske ep an eye on the actual tra1c
situation. #
Avoid extended obser vation of the cam-
era image. &
W
WARNING
ARNING Risk of accident and injury due
to imprecise positioning of additional
information
The additional information from the augmen-
te dre ality displ aymay be inaccurate and is
not a substitute for observing and assessing
th e actual driving situation. #
Alwayske ep an eye on the actual tra1c
situation when car rying out all driving
manoeuvres. Switc
Switc
hing na
hing na vig
vigation on
ation on Multimedia system:
4 © 5
Navigation (Navigation) #
Alternativel y:press thez button.
The map displa ys the cur rent vehicle position.
The navigation menu is shown.
The navigation menu is hidden if route guid-
ance is active. #
T To show
o show :
:ta p on theto uchscreen.
The menu is hidden automatically. 264
264
MBUX multimedia system

Multimedia system:
4 © 5
Navigation 1
¥ Noroute yet.
¦ Aro ute has been mapped. #
Select ¥.
The route with Electric Intelligence is automat-
ically and intelligently calculate dto the desti-
nation. This is updated during route guidance.
The route with Electric Intelligence contains
th ere qu ired charging stations as intermediate
destinations. The charging stations are de ter-
mined taking account of the driving distance
and the estimated charging times. Ro
ute guidance begins.
or #
Select ¦. #
Select Set as intermediate dest..
The destination address is set as the next
intermediate destination.
or #
Select Start new route guidance.
The destination address is set as the new des-
tination. The pr evious destination and the
intermediate destinations are dele ted. If
re qu ired the multimedia system sets charging
stations as intermediate destinations. Route
guidance tothe new destination begins.
Switc
Switc hing on t
hing on t he Electr
he Electr ic Int
ic Intellig
ellig ence r
ence r out
oute op
e op tion
tion #
Select Zinthe navigation menu. #
Select Advanced. #
Select Route. #
Activate Electric Intelligence.
Selecting r
Selecting r out
oute se
e se ttings
ttings #
Select Z. #
Select Advanced. #
Select Route. #
Select thero ute type. #
Take tra1c in form ation into consideration with
Dynamic route guidance r. #
Select route options with Avoid options. #
Activate Suggest alternative route.
Alternative routes are calculate dfo rev ery
ro ute. #
Activate Activate commuter route.
If th ere qu irements are met, the multimedia
system automatically de tects that theve hicle
is on a commuter route. Route guidance
begins without voice output.
A
A ctiv
ctiv ating r
ating r out
oute guidance wit
e guidance wit h augment
h augmented r
ed reality
eality #
During route guidance, tap on the camera
symbol on the media displa y.
The camera ima gewill be shown ins tead of
th e navigation map before a turning manoeu-
vre and will show additional information. #
T
To re
o re tur
tur n t
n to t
o t he na
he na vig
vigation map:
ation map: tap on the
camera symbol again. 268
268
MBUX multimedia system

The braking and driving
characteristics may be
gr eatly impaired. #
Do not continue driving. #
Consult a quali/ed specialist workshop. Countr
Countr
ies t
ies t hat hav
hat hav e Mer
e Mercedes-Benz Ser
cedes-Benz Ser vice24h:
vice24h:
yo u will /nd a stic ker with thete lephone number,
e.g. on the B‑pillar on the driver's side. #
Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre pres-
sure table on the fuel /ller 0ap forva lues.
Incr
Incr easing t
easing t he tyr
he tyre pr
e pressure
essure #
Switch on the tyre in0ation compressor.
Decr
Decr easing t
easing t he tyr
he tyre pr
e pressure
essure #
Remo vethe tyre sealant bottle from the tyre
in0ation compressor. #
Insert the /ller hose in the soc ket of the tyre
in0ation compressor and turn it a quarter turn
clockwise. #
Press pressure release button Cnext to
manome terB.
When t
When t he tyr
he tyre pr
e pressur
essur e is corr
e is corr ect
ect #
Unscr ewthe /lling hose from theva lve of the
sealed tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Stow the tyre sealant bottle and the tyre in0a-
tion compressor. #
Drive tothe nearest quali/ed specialist work-
shop and ha vethe tyre, tyre sealant bottle and
/lling hose replaced there. Batt
Batt
er
ery (v
y (v ehicle)
ehicle) N
No
ot
tes on t
es on t he 12 V batt
he 12 V batt ery
ery &
W
WARNING
ARNING Risk ofexplosion due toelec-
trostatic charge
Electrostatic charge can ignite the highly
ex plosive gas mixtu reinthe batter y. #
Todischar geany elect rostatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the batter y. The high
ly0ammable gas mixtu reis created while
th e battery is charging and during starting assis-
ta nce. &
W
WARNI NG
ARNI NGDanger of chemical burns from
th e battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. Breakdown assis
tance
319
319

#
Leavethe danger zone immediatel y.
Secure the danger zone at a su1cient
distance. #
Call the /re brigade. Obser
vethe no tes on charging the high-voltage
battery (/ page 163). Risk of
explosion. Fire
, naked 0ames and smoking are
prohibi ted when handling the batter y.
Av oid creating spar ks. Electrolyte or battery acid is cor
rosive.
Av oid contact with the skin, eyes or
clo thing. Wear suitable pr otective
clo thing, in particular glo ves, an apron
and a face mask. Immediately rinse
electrolyte or acid splashes o. with
clean water. Consult a doctor if neces-
sar y. We
ar saf ety glasses. Ke
ep children away. Obser
vethis Owner's Manual. N No
ot
tes on st
es on st ar
arting assist
ting assist ance and c
ance and c har
harging t
ging t he 12
he 12
V batt
V batt ery
ery All v
All v
ehicles
ehicles
When charging the battery and during starting
assistance, alw ays use the jump-start connection
point in the engine compartment. *
N
NOOTE
TE Damage tothe battery from over-
vo ltage When
charging using a battery charge r without
a re striction of the maximum charging voltage,
th e battery or the on-board electronics can be
damaged. #
Only use battery charge rs with a maxi-
mum charging voltage of 14.8 V. &
W
WARNI NG
ARNI NGRisk of explosion due tohydro-
ge nga s igniting
If, when charging a batter y,there is a short
circuit or spar ksstart toform ,th ere is a dan-
ge r of hydrogen gas igniting. #
Take care that the positive clamp con-
nected toa battery does not come into
contact with vehicle parts. #
Never place me tal objects or tools on a
batter y. #
When connecting and disconnecting the
batter y,alw ays obser vethe sequence of
battery clamps described. Breakdown assistance
321
321

#
Take care toonly connect battery term i-
nals of identical polarity when receiving
starting assistance. #
Obser vethe sequence described for
connecting and disconnecting the jump
leads when receiving starting assistance. #
Do not connect or disconnect the bat-
te ry term inals while the engine is run-
ning. &
W
WARNI NG
ARNI NGRisk of explosion due toexplo-
sive mixture of gases
An explosive mixture of gases can escape
from the battery during charging and starting
assis tance. #
Fire , naked 0ames, smoking and creating
spar ksmust be avoided. #
Make sure there is adequate ventilation. #
Do not stand overth e batter y. &
W
WARNI NG
ARNI NGRisk of explosion from a frozen
battery
A dischar ged battery may freeze at temp era-
tures slightly abo veor below freezing point.
During starting assistance or battery charging,
battery gas can be released. #
Always allow a battery tothaw before
ch arging it or per form ing starting assis-
ta nce. If
th e indicator/warning lamps in the instrument
cluster do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has frozen.
In this case you may neither jump-start theve hi-
cle nor charge the batter y.
The service life of a bat tery that has been thawed
may be dramatically shor tened. The starting char-
acteristics may be impaired, especially at low
te mp eratures.
It is recommended that you ha veath awe d battery
ch ecked at a quali/ed specialist workshop. All v
All v ehicles
ehicles
* NO
NOTE
TEDamage caused bynume rous or
ex tended attem ptsto start the engine Numerous or
extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combusted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting assis-
ta nce and when charging the batter y:
R Only use undamaged jump lead/charging
cables with a su1cient cross-section and
insulated term inal clamps.
R Non-insulated parts of thete rm inal clamps
must not come into contact with other me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-start connec-
tion point.
R The jump lead/charging cable must not come
into contact with any parts which may mo ve
when the engine is running. 322 322
Breakdown assistance

R
Always make sure that nei ther you nor the bat-
te ry is electrostatically charge d.
R Keep awa y from /re and naked 0ames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the batter y:
R Only use battery charge rs tested and
appro vedfo r Mercedes-Benz.
R Read the battery charge r's operating inst ruc-
tions before charging the batter y.
Obser vethe additional following points during
starting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R The vehicles must not touch. S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
har ging t
ging t he 12 V batt
he 12 V batt ery
ery #
Only ha vestarting assistance provided by a
qu ali/ed specialist workshop, e.g. a
Mercedes-Benz Se rvice Centre. #
Only ha vethe battery charge d at a quali/ed
specialist workshop, e.g. a Mercedes-Benz
Se rvice Centre. R
R
eplacing t
eplacing t he 12 V batt
he 12 V batt ery
ery #
Only ha vethe battery replaced at a quali/ed
specialist workshop, e.g. at a Mercedes-Benz
Se rvice Centre. T
T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away Ov Ov
er ervie
vie w of t
w of t he per
he per mitt
mittedto
ed towing met
wing met hods
hods *
N
NOOTE
TE Damage from automatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist To
avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems.
If yo u notice that theve hicle has lost coolant, do
not ha veitto we daw ay. Ha vetheve hicle transpor-
te d ins tead.
* N
NO OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. Breakd
own assistance
323
323

Charging stations in European countries are also
equipped with energy supply identi/ers.
You can
re ch arge your vehicle at charging stations where
th ech arging station identi/er cor responds tothe
ve hicle identi/er.
Fo r fur ther information on charging the high-volt-
age batter y,referto the "Charging the high-volt-
age battery" section (/ page 163).1
Supply type: AC
St andard: EN 62196-2
St yle: type 2
Plug type: charging cable soc ket and vehicle
plug
Vo ltage range: 480 V RMS 2
Supply type: DC
Standard: EN 62196-3
St yle: FF
Plug type: charging cable soc ket and vehicle
plug
Vo ltage range: 50 V to500 V
3 Supply type: DC
Standard: EN 62196-3
St yle: FF
Plug type: charging cable soc ket and vehicle
plug
Vo ltage range: 200 V to920 V
Missing values werenot available at the time of
going topress.
Ener
Ener gy cont gy cont ent and c
ent and c har
harging time (EQA 250+)
ging time (EQA 250+) EQA 250+
EQA 250+
Ty
pe Lithium-ion
Usable energy content 70.5 kWh
Ra nge EQA 250+ EQA 250+
Cha
rge time – mode 4
with appr ox. 100 kW charging
capacity App
rox. 30
min
Char getime – mode 3
with 11 kW charging capacity
(depending on the condition of
th eve hicle body) App
rox. 5 h
45 min
Char getime – mode 2
with 3.7 kW charging capacity App
rox. 18 h
15 min
Char getime – mode 2
with 2.3 kW charging capacity App
rox. 30 h Ener Ener
gy cont
gy cont ent and c
ent and c har
harging time (all ot
ging time (all other mod-
her mod-
els)
els) All
ot
All other models
her models
Ty pe Lithium-ion
Usable energy content 66.5 kWh
Ra nge Te
ch nical data
355
355

All
ot
All other models
her models
Char getime – mode 4
with app rox. 100 kW charging
capacity App
rox. 30
min
Char getime – mode 3
with 11 kW charging capacity
(depending on the condition of
th eve hicle body) App
rox. 5 h
45 min
Char getime – mode 2
with 3.7 kW charging capacity App
rox. 18 h
15 min
Char getime – mode 2
with 2.3 kW charging capacity App
rox. 30 h Charging times – modes 2 and 3 apply
toAC
ch arging from 10% to100% of the usable energy
content.
Charging time – mode 4 applies toDC charging
from 10% to80% of the usable energy content.
The time take nto charge the battery depends on
th ech arge status of the batter y,the ambient tem-
perature and thech arging capacity of the batter y.The
charging capacit y,in turn, depends on the
supply voltage, the cur rent intensity and the type
of po wer suppl y.
The nominal voltage range foryo ur vehicle can be
fo und on the information label in the soc ket co ver
( / page 163). T T
r
railer hitch
ailer hitch Gener
Gener
al not
al notes on t
es on t he tr
he trailer hitch
ailer hitch Modi/cations
tothe engine cooling system may
be necessar y,depending on theve hicle model.
The retro/tting of a trailer hitch is on lypermissi-
ble if a towing capacity is speci/ed in your vehicle
documents.
Fu rther information can be obtained at a quali/ed
specialist workshop. Mounting dimensions of t Mounting dimensions of t
he tr
he tr ailer hitch
ailer hitch 1
Fastening points
2 Overhang dimension
3 Rear axle cent reline 356
356
Te
ch nical data

Climat
Climat
e contr
e contr ol
ol Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
&
inoperative High-voltage
battery charging incom-
plete *T
he high- voltage battery is charging. Pre-ent ryclimate cont rol cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
&
inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
& Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem pted toswitch on pre-ent ryclimate cont rol more than thre e times with theve hicle switched o.. #
Start theve hicle forte n seconds.
Pre-entry clima tecont rol is operational again. 366 366
Display message
s andwarning/indicator lamps