charging MERCEDES-BENZ EQA SUV 2021 Owner's Manual

The permissible limit
values are in0uenced by
th efo llowing factors:
R the po wer supply system and thech arging
cable are not damaged
R the inst ructions for handling thech arging
cable and the control element on the
ch arging cable ha vebeen obser ved #
Ifth ech arging cable or charging cable
connector becomes too hot, ha vethe
po we r supply system checked. *
N
NO OTE
TE Damaged or dirty vehicle soc ket
when the soc ket 0ap is open #
Alwayske ep the soc ket co ver and the
soc ket 0ap closed when there is no
ch arging cable connected. This pr otects
th eve hicle soc ket from dirt and damage. #
Make sure that the soc ket co ver is
closed proper lybefore closing the soc ket
0ap. This can otherwise result in damage
which may pr event the soc ket 0ap from
being opened again. *
N
NOOTE
TE Damage totheve hicle soc ket or the
ch arging cable connector due toincor rect
handling Do not use
excessive forc e (maximum 300 N)
to insert thech arging cable connector into the
ve hicle soc ketto the stop. You may otherwise
damage theve hicle soc ket,thech arging cable
connector or their contacts. #
Ifyo ufe el there is increased resis tance,
pull thech arging cable connector out of
th e soc ket and reinsert it. R
R
eq
eq uir
uir ements:
ements:
R The transmission is in position j.
R The vehicle is unloc ked or the distance
between theke y and theve hicle does not
ex ceed 1 m.
R The vehicle has not been star ted.
R The charging cable is not taut.
% Depending on the national version, theve hicle
is equipped with one of thefo llowing vehicle
soc kets. Combo 1
vehicle soc ket Driving and parking
173
173

Combo 2
vehicle soc ket #
Press the centre rear section of soc ket 0ap
1 and swing the soc ket 0ap forw ards and
open.
The % indicator lamp 2and status dis-
play 3light up white. %
When theve hicle is star ted (the õdisplay
is lit in the Instrument Display), soc ket 0ap 1
cannot be opened. #
Press catch 7tothe leT and fold open
soc ket co ver5.
% Only connection 8isrequ ired forth ech arg-
ing cable connector. Open only the upper part
of soc ket co ver5. #
Tocharge at a mains soc ket, insert the mains
plug into the mains soc ket of theex tern al
po we r source tothe stop and set the maxi-
mum charging cur rent if requ ired
(/ page 169). #
Insert thech arging cable connector into vehi-
cle soc ket connection 8tothe stop. If the
wa llbox/charging station is not equipped with
a ch arging cable, inse rtthe plug of theve hi-
cle's charging cable into thewa llbox/charging
station soc ketto the stop.
Make sure that thech arging cable is not taut
when inser ted. The
# indicator lamp 4and status dis-
play 30ash orange and, as soon as the high-
vo ltage battery is charge d, green.
% When thech arging sequence forth e ambient
lighting is activated, the ambient lighting lights
up for appr oximately 30 seconds as with the
# indicator lamp 4(/ page 133).
When thech arging cable is connected totheve hi-
cle, theve hicle cann otbe star ted or mo ved.
At the start of thech arging process, thech arge
le ve l display is shown in the Instrument Display
with a charging prediction. The charging predic-
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high- voltage battery will be fully charge d.
% When theve hicle is switched on, a lightning
symbol appears next tothech arge leve l dis-
play during thech arging process.
% Depending on thete mp erature, thefa n and
bat tery cooling system may audibly switch on
during thech arging process. 174 174
Driving and parking

%
Ifth eve hicle is idle for lengt hyperiods and
connected tothe mains suppl y,the high-volt-
age battery will be rech arge d automatically as
needed or when electrical consumers are
activated (e.g. the pre-entry climate control). Ending t Ending t
he alt
he alter
ernating curr
nating curr ent c
ent char
harging pr
ging pr ocess
ocess
(mode 2/3)
(mode 2/3) R
R
eq
eq uir
uir ements:
ements:
R The distance between theke y and theve hicle
does not exceed 1 m. Combo 1 v
Combo 1 v
ehicle socket
ehicle soc ket #
Press charging inter ruption button 3.
or #
Unlock theve hicle.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked. #
Press and hold button 2onthech arging
cable connector and remo vethech arging
cable connector from theve hicle soc ket.
% Ifyo u cannot remo vethech arging cable con-
nector, repeat the unlocking procedure. If the
ch arging cable connector is still loc ked, con-
ta ct a quali/ed specialist workshop. #
Close the soc ket co ver and the soc ket 0ap. #
Remo vethech arging cable connector from
th e mains soc ket, or from the soc ket on the
wa llbox/charging station, and st owtheve hi-
cle's charging cable safely in theve hicle
(/ page 163). Driving and parking
175
175

Combo 2 v
Combo 2 v
ehicle socket
ehicle soc ket #
Press charging inter ruption button 2.
or #
Unlock theve hicle.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked. #
Remo vethech arging cable connector from
th eve hicle soc ket within 30 seconds.
ATer the 30 seconds ha veelapsed, theve hicle
soc ket will be loc ked again.
% Ifyo u cannot remo vethech arging cable con-
nector, repeat the unlocking procedure. If the
ch arging cable connector is still loc ked, con-
ta ct a quali/ed specialist workshop. #
Close the soc ket co ver and the soc ket 0ap. #
Remo vethech arging cable connector from
th e mains soc ket, or from the soc ket on the
wa llbox/charging station, and st owtheve hi-
cle's charging cable safely in theve hicle
(/ page 163).
% ATer thech arging cable connector has been
disconnected, the% indicator lamp 1on
th eve hicle soc ketre mains lit for some time
before switching o.. S
S
t
tar
ar ting t
ting t he dir
he dir ect curr
ect curr ent c
ent c har
harging pr
ging process ocess
(mode 4)
(mode 4) &
D
DAN
AN GER
GER Risk of death when charging at a
damaged soc ket
The charging process uses high voltage.
If th ech arging cable, theve hicle soc ket or the
mains soc ket are damaged, you could receive
an elect ric shoc k. #
Only use an undamaged charging cable. #
Avoid mechanical damage such as crush-
ing, abrading or driving overth e cable. #
Have a damaged vehicle soc ketre placed
at a quali/ed specialist workshop as
soon as possible. #
Never connect thech arging cable to a
damaged vehicle soc ket. 176
176
Driving and parking

*
N
N O
OTE
TE Damage due toove rheating of
ch arging cable and charging cable con-
nector During
thech arging process, thech arging
cable and charging cable connector can heat
up within their permissible limit values.
The permissible limit values are in0uenced by
th efo llowing factors:
R the po wer supply system and thech arging
cable are not damaged
R the inst ructions for handling thech arging
cable and the control element on the
ch arging cable ha vebeen obser ved #
Ifth ech arging cable or charging cable
connector becomes too hot, ha vethe
po we r supply system checked. *
N
NO OTE
TE Damaged or dirty vehicle soc ket
when the soc ket 0ap is open #
Alwayske ep the soc ket co ver and the
soc ket 0ap closed when there is no ch
arging cable connected. This pr otects
th eve hicle soc ket from dirt and damage. #
Make sure that the soc ket co ver is
closed proper lybefore closing the soc ket
0ap. This can otherwise result in damage
which may pr event the soc ket 0ap from
being opened again. *
N
NOOTE
TE Damage totheve hicle soc ket or the
ch arging cable connector due toincor rect
handling Do not use
excessive forc e (maximum 300 N)
to insert thech arging cable connector into the
ve hicle soc ketto the stop. You may otherwise
damage theve hicle soc ket,thech arging cable
connector or their contacts. #
Ifyo ufe el there is increased resis tance,
pull thech arging cable connector out of
th e soc ket and reinsert it. R
R
eq
eq uir
uir ements:
ements:
R The transmission is in position j.R
The vehicle is unloc ked or the distance
between theke y and theve hicle does not
ex ceed 1 m.
R The vehicle has not been star ted.
R The charging cable is not taut.
% Depending on the national version, theve hicle
is equipped with one of thefo llowing vehicle
soc kets. Driving and parking
177
177

Combo 1
vehicle soc ket Combo 2
vehicle soc ket #
Press the centre rear section of soc ket 0ap
1 and swing the soc ket 0ap forw ards and
open.
The % indicator lamp 2and status dis-
play 3light up white. %
When theve hicle is star ted (the õdisplay
is lit in the Instrument Display), soc ket 0ap 1
cannot be opened. #
Press catch 7tothe leT and fold open
soc ket co ver5.
% The CCS charging cable connector requ ires
connections 6and 8. Therefore, it is nec-
essary toopen bo thparts of soc ket co ver5. #
Insert the CCS charging cable connector into
th eve hicle soc ketto the stop.
Make sure that thech arging cable is not taut
when inser ted.
The # indicator lamp 4and status dis-
play 30ash orange and, as soon as the high-
vo ltage battery is charge d, green.
% When thech arging sequence forth e ambient
lighting is activated, the ambient lighting lights
up for appr oximately 30 seconds as with the
# indicator lamp 4(/ page 133).
When thech arging cable is connected totheve hi-
cle, theve hicle cann otbe star ted or mo ved.
At the start of thech arging process, thech arge
le ve l display is shown in the Instrument Display 178 178
Driving and parking

with a
charging prediction. The charging predic-
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high- voltage battery will be fully charge d.
% When the ignition is switched on, a lightning
symbol appears next tothech arge leve l dis-
play during thech arging process.
% Depending on thete mp erature, thefa n and
bat tery cooling system may audibly switch on
during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connected tothe mains suppl y,the high-volt-
age battery will be rech arge d automatically as
needed or when electrical consumers are
activated (e.g. the pre-entry climate control). Ending t Ending t
he dir
he direct curr
ect curr ent c
ent char
harging pr
ging pr ocess (mode
ocess (mode
4)
4) R
R
eq
eq uir
uir ements:
ements:
R The distance between theke y and theve hicle
does not exceed 1 m. Combo 1 v
Combo 1 v
ehicle socket
ehicle soc ket #
Press charging inter ruption button 3.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked. #
Press and hold button 2onthech arging
cable connector and remo vethech arging
cable connector from theve hicle soc ket. %
Ifyo u cannot remo vethech arging cable con-
nector, unlock theve hicle and repeat the pro-
cedure. If thech arging cable connector is still
loc ked, contact a quali/ed specialist work-
shop. #
Close the soc ket co ver and the soc ket 0ap.
Combo 2 v
Combo 2 v ehicle socket
ehicle soc ket Driving and parking
179
179

#
Press charging inter ruption button 2.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked.
% Ifyo u cannot remo vethech arging cable con-
nector, unlock theve hicle and repeat the pro-
cedure. If thech arging cable connector is still
loc ked, contact a quali/ed specialist work-
shop. #
Close the soc ket co ver and the soc ket 0ap.
% ATer thech arging cable connector has been
disconnected, the leT % indicator lamp 1
on theve hicle soc ketre mains lit for some
time before switching o.. F
F
unction of t
unction of t he c
he charg
harg e lev
e lev el displa
el displa y in t
y in the Ins
he Instr tru-
u-
ment Display
ment Display 1
Current charge level
2 Time at which comple tely ch arged
3 Predicted charge leve l at pre-selected depar-
ture time
4 Current charging capacity
When theve hicle is connected tothe mains sup-
ply and is switched o., the Instrument Display
sho ws th ech arge leve l display for appr oximately
two minutes.
The value for cur rent charging capacity 4may
di.er from the display on thech arging station. Ata
ch arging capacity of 10 kW or highe r,th eva lue
in thech arge leve l display is rounded o. and
shown without a decimal place.
% The value in item 3varies depending on the
setting of thech arging process. It displ aysthe
ch arging prediction, e.g. the time at which the
selected charge leve l will be reached or the
ch arge leve l at the pre-selected departure
time. Con/gur Con/gur
ing
ingt
the c
he c har
harging se
ging se ttings
ttings Multimedia system:
4 © 5
EQ 5
Charging options
Se
Se tting t
tting t he depar
he depar tur
ture time
e time
The set departure times are used forth eve hicle's
pre-ent ryclimate cont rol and for predictions
re ga rding the appr oximate state of charge and
ra nge at the time selected. The charging process
alw ays starts immediatel y,irre spective of the next
departure time. #
Select Departure time. 180
180
Driving and parking

The
following charging times can be selected:
R Off (no departure time)
R Once (XX)
R Week profile #
Select a setting.
Se
Se tting a single depar
tting a single depar tur
ture time
e time #
Select Departure time . #
Select Once (XX). #
Select Z. #
Set a departure time.
Se
Se tting t
tting t he w
he week
eekpr
pro/le
o/le #
Select Departure time . #
Select Week profile. #
Select Z. #
Add new time #
Set the desired departure times, e.g. every
day at 8 a.m. #
Select a. Searc
Searc
hing f
hing for c
or char
harging st
ging st ations
ations #
Select Search for charging stations. #
Enter the sear chterm and select Charging
station.
Se
Se tting t
tting t he maximum c
he maximum c har
harging curr
ging curr ent
ent #
Select Home,Work orStandard . #
Select Maximum charge current. #
Select Maximum, 8 ampsor6 amps.
When the high-voltage battery is charge d, the
ch arging cur rent is limi tedto the selected
amperage.
% The value of the maximum charging cur rent
depends on the /xed value charging cable
which was pr ovided.
% Forch arging at a household soc ket only use a
ch arging cable belonging totheve hicle or a
comparable cable, which conforms toDIN IEC
62752 and does not exceed a maximum
ch arging cur rent of 8 amps.
Se
Se tting t
tting t he maximum c
he maximum c harg
harg e lev
e lev el
el #
Select Home,Work orStandard . #
Select Maximum charge state. #
Set the desired percentage.
The high-voltage battery is charge d up tothe
set percentage as a maximum.
% The percentage can be set in increments of
10%.
A maximum charge leve l of 80% is recommen-
ded. Higher maximum charge leve ls can
diminish the long evity of the high-voltage bat-
te ry ( / page 163).
% As soon as the full charge leve l is reached, a
noti/cation is shown in the media display that
th ech arging process is comple ted and the
journey may be continued.
U
Unloc nloc king t king t he c
he char
harging cable (mode 2, 3 or 4)
ging cable (mode 2, 3 or 4)
When the function is active, thech arging cable is
unloc ked when the maximum charge leve l is
re ached. #
Select HomeorWork. #
Activate or deactivate Unlock charging cable.
A A ctiv ctiv ating or deactiv
ating or deactiv ating location-based c
ating location-based c har
hargingging
If th e function is active and pertinent addresses
ha ve been stored in the navigation destinations, Driving and parking
181
181

th
e cor responding charging prog ram is automati-
cally selected as soon as the address is reached
and parking position P is engaged. #
Select HomeorWork. #
Activate or deactivate Select based on loca-
tion . P
P
ar
ar king
king P P
ar ar king t
king t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury
caused byan insu1ciently secured vehi-
cle rolling away
If th eve hicle is not securely par ked su1-
cient ly,it can rollawa y in an uncontrolled way
eve n at a slight downhill gradient. #
On uphill or downhill gradients, turn the
front wheels so that theve hicle rolls
to wa rdsth eke rb if it starts moving. #
apply the parking brake. #
Switch the transmission toposition j. &
W
WARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
N
NOOTE
TE Damage totheve hicle due toitro ll-
ing away #
Always secure theve hicle against rolling
awa y. %
Ifyo u park theve hicle for a long period,
obser vethefo llowing no tes:
R Make sure the high-voltage battery has a
su1cient state of charge , especially at
ve ry low outside temp eratures. In this way
yo u can avoid any problems when the
ve hicle is subsequently star ted.
R If possible, avoid parking spaces in direct
sunlight.
Obser vethe no tes on charging the high-volt-
age battery (/ page 163).182
182
Driving and parking