tow MERCEDES-BENZ EQA SUV 2021 Service Manual

*
N
NO
OTE
TE Staining from leaking tyre sealant ATer use,
excess tyre sealant may leak out
from the /lling hose. #
Therefore, place the /lling hose in the
plastic bag that contained the TIREFIT
kit. If,
If,
aTer
aTer t
ten minut
en minut es, a tyr
es, a tyre pr
e pressur
essur e of 200 kPa
e of 200 kPa
(2.0 bar/29 psi) has been att
(2.0 bar/29 psi) has been att ained:
ained:#
Switch o. the tyre in0ation compressor. #
Unscr ewthe /lling hose from theva lve of the
defective tyre.
Please no tethat tyre sealant may leak out when
unscr ewing the /lling hose. &
W
WARNING
ARNING Risk of accident from driving
with sealed tyres
A tyre temp orarily sealed with tyre sealant
impairs the handling characteristics and is not
suitable for higher speeds. #
Adapt your driving style accordingly and
drive carefull y. #
Do not exceed the maximum speed limit
with a tyre that has been repaired using
tyre sealant. #
Obser vethe maximum permissible speed for a
tyre sealed with tyre sealant 80 km/h. #
The stic ker with de tails of the maximum per-
missible speed must be a1xed tothe inst ru-
ment cluster where it can be easily seen by
th e driver.
* N
NOOTE
TE Staining from leaking tyre sealant ATer use,
excess tyre sealant may leak out
from the /lling hose. #
Therefore, place the /lling hose in the
plastic bag that contained the TIREFIT
kit. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
pollution caused byenvironmentally ir re-
sponsible disposal Ty
re sealant contains pollu tants. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow the tyre sealant bottle, the tyre in0ation
compressor and thewa rning triangle. #
Pull awa
Pull away immediat
y immediat ely.
el y. #
Stop driving aTer appr oximately ten minutes
and check the tyre pressure using the tyre
in0ation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). &
W WARNING
ARNING Risk of accident due tothe
speci/ed tyre pressure not being attained
If th e speci/ed tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal-
ant cannot repair the tyre in this instance. 318
318
Breakdown assistance

The braking and driving
characteristics may be
gr eatly impaired. #
Do not continue driving. #
Consult a quali/ed specialist workshop. Countr
Countr
ies t
ies t hat hav
hat hav e Mer
e Mercedes-Benz Ser
cedes-Benz Ser vice24h:
vice24h:
yo u will /nd a stic ker with thete lephone number,
e.g. on the B‑pillar on the driver's side. #
Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre pres-
sure table on the fuel /ller 0ap forva lues.
Incr
Incr easing t
easing t he tyr
he tyre pr
e pressure
essure #
Switch on the tyre in0ation compressor.
Decr
Decr easing t
easing t he tyr
he tyre pr
e pressure
essure #
Remo vethe tyre sealant bottle from the tyre
in0ation compressor. #
Insert the /ller hose in the soc ket of the tyre
in0ation compressor and turn it a quarter turn
clockwise. #
Press pressure release button Cnext to
manome terB.
When t
When t he tyr
he tyre pr
e pressur
essur e is corr
e is corr ect
ect #
Unscr ewthe /lling hose from theva lve of the
sealed tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Stow the tyre sealant bottle and the tyre in0a-
tion compressor. #
Drive tothe nearest quali/ed specialist work-
shop and ha vethe tyre, tyre sealant bottle and
/lling hose replaced there. Batt
Batt
er
ery (v
y (v ehicle)
ehicle) N
No
ot
tes on t
es on t he 12 V batt
he 12 V batt ery
ery &
W
WARNING
ARNING Risk ofexplosion due toelec-
trostatic charge
Electrostatic charge can ignite the highly
ex plosive gas mixtu reinthe batter y. #
Todischar geany elect rostatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the batter y. The high
ly0ammable gas mixtu reis created while
th e battery is charging and during starting assis-
ta nce. &
W
WARNI NG
ARNI NGDanger of chemical burns from
th e battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. Breakdown assis
tance
319
319

R
Always make sure that nei ther you nor the bat-
te ry is electrostatically charge d.
R Keep awa y from /re and naked 0ames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the batter y:
R Only use battery charge rs tested and
appro vedfo r Mercedes-Benz.
R Read the battery charge r's operating inst ruc-
tions before charging the batter y.
Obser vethe additional following points during
starting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R The vehicles must not touch. S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
har ging t
ging t he 12 V batt
he 12 V batt ery
ery #
Only ha vestarting assistance provided by a
qu ali/ed specialist workshop, e.g. a
Mercedes-Benz Se rvice Centre. #
Only ha vethe battery charge d at a quali/ed
specialist workshop, e.g. a Mercedes-Benz
Se rvice Centre. R
R
eplacing t
eplacing t he 12 V batt
he 12 V batt ery
ery #
Only ha vethe battery replaced at a quali/ed
specialist workshop, e.g. at a Mercedes-Benz
Se rvice Centre. T
T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away Ov Ov
er ervie
vie w of t
w of t he per
he per mitt
mittedto
ed towing met
wing met hods
hods *
N
NOOTE
TE Damage from automatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist To
avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems.
If yo u notice that theve hicle has lost coolant, do
not ha veitto we daw ay. Ha vetheve hicle transpor-
te d ins tead.
* N
NO OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. Breakd
own assistance
323
323

V
V
ehicles wit
ehicles wit h fr
h front wheel dr
ont wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h*, only forw ards with
th e driver in the cockpit.
Fr ont axle
ra ised Ye
s, maximum 50 km* at
50 km/h
Re ar axle
ra ised No*The
towing range can be signi/cantly lo wer
depending on the active auxiliary consumers and
environmental conditions. 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h*, only forw ards with
th e driver in the cockpit.
Fr ont axle
ra ised No
Re ar axle
ra ised No *The
towing range can be signi/cantly lo wer
depending on the active auxiliary consumers and
environmental conditions. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 323). #
Make sure that the 12 V battery is connected
and charge d. Obser
vethefo llowing points when the 12 V bat-
te ry is disconnected or dischar ged:
R the drive system cannot be star ted
R the electric parking brake cannot be released
or applied
R the transmission cannot be shiTed toposition
i orj
In thefo llowing situations, only transporting the
ve hicle is permitted:
R ifth e transmission cannot be shiTed toi
R ifth e 12 V battery is disconnected or dis-
ch arged
R ifth e display in the inst rument clus ter is not
wo rking
R ifth eá Towing not permitted See Own-
er's Manual message is displa yed
R ifth e+ Top up coolant See Owner’s
Manual message is displa yed
R ifth ed Stop Switch off the vehicle mes-
sage is displa yed 324
324
Breakdown assistance

#
In such cases, transpo rttheve hicle
(/ page 326).
* N
NO OTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
W ARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed. R
theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 349).
T
T o
o wing awa
wing away t
y the v
he v ehicle
ehicle #
Fitth eto wing eye (/ page 327). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 85). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 101). #
Deactivate Active Brake Assist (/ page 212). #
ShiT the transmission toposition i. #
Release the electric parking brake. #
Remain in the cockpit during towing and
obser vethe display messages. #
Do not switch o. theve hicle while it is being
to we d. #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . Breakd
own assistance
325
325

&
W
WARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. #
Transpo rttheve hicle (/ page 326).
* N
NOOTE
TE Damage tothe drive system due to
incor rect towing The
vehicle may not be towe d in thefo llowing
situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning. R
the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. *
N
NOOTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt #
Obser vethe no tes on towing away
( / page 323). #
Connect theto wing device totheto wing eye
in order toload theve hicle. #
ShiT the transmission toposition i.
% The transmission may be loc ked in position
j intheev ent of damage tothe electrics. To
shiT toi , pr ovide the on-board electrical
system with po wer (/ page 323). #
Load theve hicle onto the transpor ter. #
ShiT the transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h adap
h adaptiv
tiv e dam
e dam ping adjus
ping adjustment tment &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with adaptive damping
adjustment
When transpo rting vehicles with adaptive
damping adjustment, theve hicle/trailer com-
bination may begin torock and start toskid. #
Load theve hicle cor rectly onto the
transpor ter. #
Secure theve hicle on all four wheels
with suitable tensioning straps. #
Do not exceed the maximum permissible
speed of 60 km/h when transporting. 326
326
Breakdown assistance

*
N
N O
OTE
TE Damage totheve hicle from secur-
ing it inco rrectly #
ATer loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm upwards
and 10 cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels aTer
loading. #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle. *
N
NO OTE
TE Damage tothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehi-
cle. T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location To
wing eye is under the load compartment 0oor. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. Breakdown assistance
327
327

#
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NOOTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle #
Ifth e drive system does not start, ha vethe
ve hicle transpor tedto aqu ali/ed specialist
wo rkshop, e.g. a Mercedes-Benz Se rvice
Centre. #
The drive system cannot be star tedby tow-
starting theve hicle. Do not per form any
attem ptsto to w-start theve hicle. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and injury due
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a /re. #
Alwaysre place faulty fuses with speci-
/ed new fuses containing the cor rect
amperage. *
N
NOOTE
TE Damage due toincor rect fuses Electrical components or systems may be
damaged
byincor rect fuses, or their function-
ality may be signi/cantly impaired. #
Only use fuses that ha vebeen appr oved
by Mercedes-Benz and which ha vethe
cor rect fuse rating. Blown fuses must be
replaced with fuses of the
same rating, whi chyou can recognise bythe col- our and
the label. The fuse ratings and fur ther
information tobe obser ved can be found in the
fuse assignment dia gram.
F F use assignment diagr
use assignment diagr am:
am:onthe fuse box in the
engine compartment (/ page 329).
* NO
NO TE
TEDamage or malfunctions caused by
moisture Moisture may cause damage
tothe electrical
system or cause it tomalfunction. #
When the fuse box is open, make sure
th at no moisture can enter the fuse box. #
When closing the fuse box, make sure
th at the seal of the lid is positioned cor-
re ctly on the fuse box. If
th e ne wlyinser ted fuse also blo ws, ha vethe
cause traced and recti/ed at a quali/ed specialist
wo rkshop.
Ensure thefo llowing before replacing a fuse:
R The vehicle is secured against rolling away.
R All electrical consume rsare switched o..
R The vehicle is switched o.. 328
328
Breakdown assis
tance

N
N
o
ot
tes on t
es on t ec
echnical data
hnical data
The tech nical data was de term ined in accordance
with EU Directives. The data stated only applies to
ve hicles with standard equipment. You can obtain
fur ther information from a Mercedes-Benz Service
Centre.
Onl
Onl y f y for cert
or cert ain countr
ain countr ies:
ies:you can /n dvehicle-
speci/c vehicle data in theCO C documents (CER-
TIFIC ATE OF CONFORMITY). These documents
are deli vered with your vehicle. On-boar
On-boar
d electr
d electronics
onics N
No
ot
tes on t
es on t am
amper
per ing wit
ing wit h t
h the engine electr
he engine electr onics
onics *
N
NOOTE
TE Prematu rewe arthro ugh improper
maintenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha veworkon the engine elec-
tronics and related components car ried
out at a quali/ed specialist workshop. T
T
w
w o-wa
o-wa y r
y r adios
adios N
No
ot
tes on
es on /tting
/tting tw
two-wa
o-wa y r
y radios
adios &
W
WARNING
ARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retro/t-
ted incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with the
ve hicle elect ronics and jeopardise the operat-
ing saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due to
improper operation of two-w ayradios
If yo u use two-w ayradios in theve hicle
improper ly,th eir electromagnetic radiation
can disrupt theve hicle's elect ronics. This is
th e case in thefo llowing situations, in particu-
lar: R
The two-w ayradio is not connected toan
ex terior aerial.
R The exterior aerial is /tted incor rectly or is
not a lo w-re0ection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-re0ection exterior aerial /t-
ted at a quali/ed specialist workshop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe lo w-
re 0ection exterior aerial. *
N
NOOTE
TE Inva lidation of the operating permit
due tofailure tocomply with the inst ruc-
tions for installation and use The operating permit may be in
validated if the
inst ructions for installation and use of two-w ay
ra dios are not obser ved. #
Only use appr oved frequency bands. #
Obser vethe maximum permissible out-
put po wer in these frequency bands. #
Only use appr oved aerial positions. Te
ch nical data
347
347

All
ot
All other models
her models
Char getime – mode 4
with app rox. 100 kW charging
capacity App
rox. 30
min
Char getime – mode 3
with 11 kW charging capacity
(depending on the condition of
th eve hicle body) App
rox. 5 h
45 min
Char getime – mode 2
with 3.7 kW charging capacity App
rox. 18 h
15 min
Char getime – mode 2
with 2.3 kW charging capacity App
rox. 30 h Charging times – modes 2 and 3 apply
toAC
ch arging from 10% to100% of the usable energy
content.
Charging time – mode 4 applies toDC charging
from 10% to80% of the usable energy content.
The time take nto charge the battery depends on
th ech arge status of the batter y,the ambient tem-
perature and thech arging capacity of the batter y.The
charging capacit y,in turn, depends on the
supply voltage, the cur rent intensity and the type
of po wer suppl y.
The nominal voltage range foryo ur vehicle can be
fo und on the information label in the soc ket co ver
( / page 163). T T
r
railer hitch
ailer hitch Gener
Gener
al not
al notes on t
es on t he tr
he trailer hitch
ailer hitch Modi/cations
tothe engine cooling system may
be necessar y,depending on theve hicle model.
The retro/tting of a trailer hitch is on lypermissi-
ble if a towing capacity is speci/ed in your vehicle
documents.
Fu rther information can be obtained at a quali/ed
specialist workshop. Mounting dimensions of t Mounting dimensions of t
he tr
he tr ailer hitch
ailer hitch 1
Fastening points
2 Overhang dimension
3 Rear axle cent reline 356
356
Te
ch nical data