lock MERCEDES-BENZ EQA SUV 2021 Manual PDF

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
T
!
÷
inoperative See Owner's
Manual *
EBD, ABS and ESP ®
are malfunctioning.
Other driving systems and driving saf ety systems (e.g. BAS) may also be malfunctioning. &
W WARNING
ARNING Risk of skidding if EBD, ABS and ESP ®
are malfunctioning
The wheels may block during braking and ESP ®
does not per form any vehicle stabilization.
The steerability and braking characteristics are heavily impaired and the braking distance may increase. In addi-
tion, other driving saf ety sy stems are swit ched o.. #
Drive on carefull y. #
Have the brake system checked immediately at a quali/ed specialist workshop. Active Brake Assist Func-
tions currently limited See
Owner's Manual *V
Vehicles wit
ehicles wit h t
h the Dr
he Dr iving Assist
iving Assist ance P
ance Pack
ackag
age:
e: Ac tive Brake Assist with cross-t ra1c function, Evasive Steering Assist or
PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
V
V ehicles wit
ehicles wit hout t
hout the Dr
he Driving Assist
iving Assist ance P
ance Pack
ackag
age:
e: Ac tive Brake Assist is temp orarily una vailable. #
Drive on
As soon as the ambient conditions are within the system limits, the system will become available again.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle. 402
402
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Device detected at diagnos-
tics connection See Own-
er's Manual *T
hevehicle functions forfa ult de tection are restric ted.
At least one of the main functions of the Mercedes me connect system is malfunctioning. #
Obser vethe no tes on the diagnostics connection (/ page 36). #
Consult a quali/ed specialist workshop. Batt Batt
ery
ery Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Cannot start engine See
Owner's Manual *I
t is not possible tostart theve hicle.
A malfunction has occur red in the drive system. #
Switch theve hicle o. and lock it. #
ATer waiting for a short time, unlock theve hicle and start it again. #
Ifth e display message appears again and theve hicle does not start, consult a quali/ed specialist workshop. T T
yr
yr e pr
e pr essur
essur e monit
e monit or
or Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Tyre press. monitor cur-
rently unavailable *T
here is inter fere nce from a po werful radio signal source. As a result, no signals from the tyre pressure sensors are
being received. The tyre pressure monitoring system is temp orarily una vailable. 404 404
Display message
s andwarning/indicator lamps

Dr
Dr
iving safe
iving safe ty syst
ty systems
ems W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
!
ABS warning lamp *T
he yellow ABS warning lamp is lit while theve hicle is running.
ABS is malfunctioning.
If an additional warning tone sounds, EBD is malfunctioning.
Other driving systems and driving sa fety systems may also be malfunctioning. #
Notethe messages on the instrument displa y. &
W WARNI NG
ARNI NGThere is a risk of skidding if EBD or ABS is malfunctioning
The wheels may lock during braking.
The steerability and braking characteristics are heavily impaired and the braking distance may increase. In addition,
ot her driving saf ety sy stems are swit ched o.. #
Drive on carefull y. #
Have the brake system checked immediately at a quali/ed specialist workshop. ÷
ESP ®
wa rning lamp 0ashes *
The yellow ESP ®
wa rning lamp 0ashes while theve hicle is in motion.
One or more wheels ha vereached their grip limit (/ page 190). #
Adapt your driving style tosuit thero ad and weather conditions. Displ
aymessages and warning/indicator lamps
417 417

System limitations.................................. 232
A
A ctiv
ctiv e Ser
e Ser vice Sy
vice Sy st
stem PL
em PL US
US
see ASS YST PLUS
A
A ctiv
ctiv e Speed Limit Assist
e Speed Limit Assist
Display................................................... 203
Fu nction................................................ 203
A
A ctiv
ctiv eSt
e St eer
eer ing Assist
ing Assist
Ac tivating/deactivating.......................... 207
Ac tive Emer gency Stop Assist................ 208
Fu nction................................................ 206
System limits......................................... 206
A
A dap
dap tiv
tive br
e br ak
ake lights
e lights .................................... 194
A
A dap
dap tiv
tive cr
e cr uise contr
uise contr ol
ol
see Active Distance Assist DISTRONIC
A
A dditional door lock
dditional door lock ....................................... 82
ATer
ATer -sales
-sales ser
service
vice
see ASS YST PLUS
Air conditioning menu
Air conditioning menu Calling up.............................................. 143
Air dis
Air distr tribution
ibution
Setting................................................... 142
Setting (MBUX multimedia system)......... 144 Air inlet
Air inlet
see Air-water duct
Air pr
Air pr essure
essure
see Tyre pressure
Air v
Air v ents
ents
Ad justing (front).................................... .147
Ad justing (rear)...................................... 147
Air v
Air v ents
ents
see Air vents
Air
Air -conditioning syst
-conditioning syst em
em
see Climate cont rol
Air
Air -r
-recir
ecir culation mode (wit
culation mode (wit h
h/ne
/ne
par
par ticle
ticle pr
pre/lt
e/lt er)
er).......................................... 144
Air
Air -w
-wat
ater duct
er duct
Ke eping free.......................................... 303
Airbag
Airbag Activation................................................ 45
Fr ont airbag (driver, front passenger)........ 50
Installation locations................................ 50
Knee airbag............................................. 50
Overview.................................................. 50
PA SSENGER AIR BAG indicator la mps...... 54
Pr otection................................................ 51
Re duced pr otection.................................. 52 Side airbag.............................................. 50
Wi
ndow airbag......................................... 50
Air0 ow
Air0ow
Setting................................................... 142
Alar Alar m syst
m syst em
em
see ATA (anti-theT alarm system)
All-wheel dr
All-wheel dr ive
ive
see 4M ATIC
Ambient lighting
Ambient lighting Setting (MBUX multimedia system)........ .133
Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in theve hicle.................................... 78
Anti-loc
Anti-loc k br
k br aking syst
aking syst em
em
see ABS (Anti-lock Braking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains
Anti-t
Anti-theT heTprot
pr otection
ection
Ad ditional door loc k................................. 82
Immobiliser.............................................. 99
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alarm system) 422
422
Index

Bicy
Bicy
cle r
cle r ack
ack
Load capacit y........................................ 357
Tr ailer operatio n..................................... 241
Blind Spo
Blind Spo t Assist
t Assist
Ac tivating/deactivating.......................... 219
Fu nction................................................ 216
System limi tations.................................. 216
Blow
Blow er
er
see Clima tecont rol
Bonnet
Bonnet
Function (active bonnet)......................... 299
Opening/closing.................................... 300
Re setting (active bonn et)........................ 299
Boo
Boo t lid
t lid
see Tailgate
Br
Br ak
ak e Assis
e Assist Syst t System
em
see BAS (Brake Assist System)
Br
Br ak
ak e
e0uid
0uid
No tes..................................................... 352
Br
Br ak
ak e f
e f or
orce disce distr tribution
ibution
EBD (Elect ronic Brake forc e Distribu-
tion).......................................................1 92Br
Br
ak
ak es
es
ABS (Anti-lock Braking System).............. 190
Ac tive Brake Assist................................. 208
Ad aptive brake lights.............................. 194
BAS (Brake Assist System).................... .190
Driving tips............................................ 152
EBD (Electronic Brake forc e Distribu-
tion).......................................................1 92
HOLD function....................................... 193
Limited braking e.ect (salt-treated
ro ads)................................................... .152
Ne w/replaced brake linings/brake
discs...................................................... 152
Po st-collision brak e.................................. 58
Ru nning-in no tes.................................... 152
Br
Br ak ak es
es
see Recuperation
Br Br aking assist aking assist ance
ance
see BAS (Brake Assist System)
Br
Br eakdo
eakdo wn
wn
Assistance overview. ................................ 18
To w- starting........................................... 328
To wing away.......................................... 324
Tr anspo rting theve hicle........................ .326
Wheel chang e........................................ 340 Br
Br ea kdo
eakdo wn
wn
see Flat tyre
Butt
Butt ons
ons
St eering wheel....................................... 246 C
C
Calls
Calls
Mercedes me......................................... 276
Camera Camera Information............................................ 188
Camera Camera see 360° Camera
see Dashcam
see Reversing camera
Car key
Car key
see Key
Car w Car w ash
ash
see Care
Car w
Car w ash (car
ash (car e)
e)............................................ 303
Car
Car -t
-to-X
o-X -Communication
-Communication
Displaying hazard warnings.................... 269
Care
Care 360° camera......................................... 307 424
424
Index

Air-water duct........................................ 303
Au tomatic car wash.............................. .303
Carpet................................................... 308
Decorative foil........................................ 306
Display................................................... 308
Exterior lighting...................................... 307
Head-up display..................................... 308
High-pressure cleaner............................3 05
Pa int...................................................... 305
Plastic trim............................................3 08
Re alwo od/trim elements..................... .308
Re versing camera..................................3 07
Ro of lining............................................. 308
Seat belt................................................ 308
Seat co ver............................................. 308
Sensors................................................. 307
St eering wheel....................................... 308
Tr ailer hitc h............................................ 307
Ve hicle soc ketfo rth e high-voltage
battery................................................... 307
Wa shing byhand.................................... 305
Wheels/rims.......................................... 307
Wi ndo ws................................................ 307
Wi per blades.......................................... 307
Car Car pe pet (Car
t (Car e)
e)............................................... 308 Char
Char
ging
ging
At time of depa rture............................... 180
Char geleve l displa y............................... 180
Charg ing cable control panel.................. 169
Con/guring weekly pro/le...................... 180
Ending thech arging process (alternat-
ing cur rent, mode 2/3).......................... 175
Ending thech arging process (direct
cur rent, mode 4).................................... 179
Indica tor lamps on vehicle soc ket........... 171
No tes - charging station (mode 3)......... .167
No tes - fast charging station (mode 4)... .168
No tes - mains soc ket (Mode 2)............... 166
No tes - wallbox (mode 3)........................ 167
No tes on charging the high-voltage
battery................................................... 163
No tes on the high-voltage batter y........... 320
On-boa rdelectrical system battery
(12 V).................................................... 323
Setting the maximum possible charg-
ing cur rent (mains soc ket)...................... 169
St arting thech arging process (alter-
nating cur rent, mode 2/3)..................... 172
St arting thech arging process (direct
cur rent, mode 4).................................... 176
St ow ing thech arging cable.................... 163 USB port...............................................
.127
Char Char ging cable
ging cable
Control panel......................................... 169
St ow ing................................................. 163
Child safe Child safe ty lock
ty lock
Re ar door................................................ .76
Re ar side wind ows................................... 77
Child seat
Child seat Appr oval catego ries.................................64
At tach ing (no tes)..................................... .63
Basic instructions.................................... 59
Fr ont passenger seat (no tes).................... 74
Fr ont passenger seat (without auto-
matic airbag shuto.)............................... .73
ISOFIX/i-Size (/tting).............................. .67
No tes on risks and danger s...................... 60
Re commendations forch ild restraint
systems................................................... 62
Seats suitable for belt-secured child
re straint systems..................................... 71
Seats suitable for i‑Size child restraint
systems................................................... 67
Seats suitable for ISOFIX child
re straint systems..................................... 66
Securing on the co-driver seat..................75 Index
425 425

Displa
Displa
y in t
y in the windscr
he windscr een
een
see Head-up display
Displa
Displa y message
y message
Calling up (on-board computer).............. 358
No tes..................................................... 358
Displa Displa y messag
y messag es
es
ç - - - km/h.................................... .389
È - - - km/h..................................... 389
h - - - km/h..................................... 388
# 12 V battery See Owner's Man-
ual......................................................... 374
ò Acoustic presence indicator
inoperative............................................ .368
é ATTENTION ASSIST inoperati ve..... 387
é ATTENTION ASSIS T:Take a
break!.................................................... 388
: Automatic driving lights inoper-
ative...................................................... 365
Û Battery overheated Stop, every-
body out! Outdoors if possible ................ 373
Á Change key batteries .................... 362 è
Charger cable connected .............. 370
J Check brake 0uid le vel.................. 386
ï Check trailer hitch lock (white
display message) .................................... 376
h Check tyre(s) ................................ 405
ÿ Coolant Stop vehicle Switch
engine o............................................... 369
! currently una vailable See Own-
er's Manual............................................3 99
÷ currently una vailable See Own-
er's Manual............................................4 00
ä Fault Drive at max. 80 km/h ......... 398
6 Front leT malfunction Consult
wo rkshop (e xample)...............................3 59
& inoperative Char geHV battery...... 366
& inoperati veHigh-voltage battery
ch arging inco mplete ............................... 366
! inoperative See Owner's Manual... 400
÷ inoperative See Owner's Manual... 401
T inoperative See Owner's Manual... 402 G
Inoperative................................... 403
Á Key being initialised Please wait.... 363
Á Key not de tected (red display
message).............................................. .363
Á Key not de tected (white display
message).............................................. .363
: LeT dipped beam (e xample).......... 364
6 LeT windowbag malfunction
Consult workshop (e xample).................. 360
: Malfunction See Owner's Man-
ual.........................................................3 64
d Malfunction Visit workshop ........... 375
Û Malfunction Visit workshop ........... 373
d Malfunction.................................. 374
Û Malfunction.................................. 373
ð Maximum speed exceeded ............ 391
ç O................................................. 390
ë O................................................. 387
! Parking brake See Owner's
Manual..................................................3 83428 428
Index

Ac
tive Steering Assist cur rently
una vailable due tomultiple emer-
ge ncy stops........................................... 392
Ac tive Steering Assist cur rently
una vailable See Owner's Manual ............ 392
Ac tive Steering Assist inoperative...........3 92
Anti-theT alarm system Malfunction ....... 380
Apply brake todeselect Park (P) posi-
tion....................................................... .381
Apply brake toselect D or R ...................381
Apply brake toselect R .......................... 381
Beginning emer gency stop..................... 392
Blind Spot Assist cur rently una vailable
See Owner's Manual.............................. 393
Blind Spot Assist inoperative.................. 394
Blind Spot Assist not available when
to wing a trailer See Owner's Manual ...... 394
Cann otstart engine See Owner's
Manual................................................. .404 Charging
fault Please change charging
me thod See Owner's Manual .................371
Charging me thod cur rently una vaila-
ble Please try again or change charg-
ing me thod............................................ 371
Check brake pads See Owner's Man-
ual........................................................ .387
Cruise control and Limiter inoperative.... 388
Cruise control inoperative...................... 388
Cruise control o.................................... 388
DC charging inoperative Consult
wo rkshop ............................................... 371
Device de tected at diagnostics con-
nection See Owner's Manual................. .404
Fr ont-passenger airbag disabled See
Owner's Manual .................................... .360
Fr ont-passenger airbag enabled See
Owner's Manual .................................... .361
Hazard warning lamps malfunctioning .... 365Head-up display cur
rently una vailable
See Owner's Manual.............................. 378
Head-up display inoperative ...................378
High-voltage battery maintenance
re qu ired ur gentl y.No start in approx.
XXX km (red display message) ............... 375
High- voltage battery maintenance
re qu ired ur gentl y.No start in approx.
XXX km (yellow display message) ........... 375
High- voltage battery maintenance
re qu ired ur gentl y.Wi thout engine
re start, consult workshop ....................... 376
Limi ter inoperative................................. 389
Limiter passive....................................... 389
N permanently active Risk of vehicle
ro lling....................................................3 82
Not possible tounlock charging cable
See Owner's Manual.............................. 370
Only select Park (P) when vehicle is
stationary.............................................. 381 430 430
Index

Pa
rking Assist and PARKTRONIC inop-
erative See Owner's Manual................... 398
Place theke y in the mar ked space
See Owner's Manual.............................. 364
Please wait. Battery has not yet
re ached operating temp erature.
Engine cannot start................................ 372
PRE-SAFE inoperative See Owner's
Manual..................................................3 62
Re duce speed........................................ 408
Re duced drive system per form ance
See Owner's Manual.............................. 371
Re versing not poss. Consult workshop ... 382
Risk of vehicle rolling Driver door
open and transmission not in P .............. 382
Speed limit (winter tyres) XXX km/h .......391
Speed Limit Assist cur rently una vaila-
ble See Owner's Manual........................ 391
Speed Limit Assist inoperative................ 391 To
shiT out of P or N,depress brake
and start engine.................................... .381
To switch o. the engine, press the
St art/ Stop button for at least 3 sec-
onds or 3 times...................................... 368
Tr a1c Sign Assist cur rently una vaila-
ble See Owner's Manual........................ 393
Tr a1c Sign Assist inoperative................. 393
Tr ansmission Malfunction Stop............... 382
Ty re press. monitor cur rently una vaila-
ble......................................................... 404
Ty re press. monitor inoperative .............. 405
Ty re press. monitor inoperative No
wheel sensors ........................................ 405
Ty re(s) ove rheated .................................. 407
Ve hicle not cur rently being charged
Charging station fault............................. 370
Wi per malfunctioning .............................380
Wi thout changing gear, consult work-
shop ...................................................... 382 Wi
thout starting engine again, consult
wo rkshop ............................................... 374
Dist
Dist ance contr ance contr ol
ol
see Active Distance Assist DISTRONIC
DIS
DIS TR
TR ONIC
ONIC
see Active Distance Assist DISTRONIC
Door
Door Additional door loc k................................. 82
Child saf ety lock (rear door )..................... 76
Locking/unlocking (emer gency key)........ .86
Opening (from inside).............................. .83
Unlo cking (from inside)............................ 83
Door contr
Door contr ol panel
ol panel......................................... 16
Dra
Dra wbar
wbar
see Tow- bar system
Dr
Dr iv
ive Awa
e Away Assi st
y Assi st........................................ .236
Dr
Dr iv
ive position
e position
Engaging................................................ 163
Dr
Dr iv
ive pr
e pr ogr
ogram display
am display .................................. 160
Dr
Dr iv
ive pr
e pr ogr
ograms
ams
see DYNAMIC SELECT Index
431
431

Dr
Dr
iv
ive syst
e syst em
em
Manual switch-o.................................... 148
St arting (emer gency ope ration mode ).... 151
Dr
Dr iv
iver's seat
er's seat
see Seat
Dr
Dr iving abr
iving abroad oad
Light adjustment (low beam ).................. 130
Dr
Dr iving safe
iving safe ty syst
ty system
em
ABS (Anti-lock Braking System).............. 190
Ac tive Brake Assist................................. 208
Ad aptive brake lights.............................. 194
BAS (Brake Assist System).................... .190
Cameras................................................1 88
EBD (Electronic Brake forc e Distribu-
tion).......................................................1 92
ESP ®
Crosswind Assist.......................... 191
ESP ®
trailer stabilisation........................ 192
Overview................................................ 189
Ra dar and ultrasonic sensor s................. 188
Re sponsibility......................................... 188
ST EER CONTROL................................... 192
Dr Dr iving syst
iving syst em
em
Suspension with adaptive damping
adjustment............................................ 222 Dr
Dr
iving syst
iving syst em
em
see 360° Camera
see Active Blind Spot Assist
see Active Distance Assist DISTRONIC
see Active Emer gency Stop Assist
see Active Lane Keeping Assist
see Active Parking Assist
see Active Speed Limit Assist
see Active Steering Assist
see ATTENTION ASSIST
see Blind Spot Assist
see Cr awler mode
see Cruise control
see Driving saf ety sy stem
see HOLD function
see Limi ter
see Parking Assist PARKTRONIC
see Reversing camera
see Speed Limit Assist
see Tra1c Sign Assist
Dr
Dr iving tips iving tips
Ac oustic presence indicator (sound
ge nerator).............................................. 148
Driving abroad (low beam light adjust-
ment)..................................................... 130 Electric mod
e......................................... 148
General driving tips................................ 152
Ru nning-in no tes.................................... 152
Dr Dr iving tips
iving tips
see Recuperation
Dr ow
Dr ow siness det
siness det ection
ection
see ATTENTION ASSIST
Dynamic handling contr
Dynamic handling contr ol syst
ol system
em
see ESP ®
(Electronic Stability Prog ram)
D
D YN
YNAMIC SELECT AMIC SELECT
Ad aptive damping adjustmen t................222
Con/guring drive prog ram I................... .160
Displaying engine data........................... 161
Displaying vehicle dat a........................... 161
Drive prog ram displa y............................ 160
Drive prog rams..................................... .158
Fu nction................................................ 158
Ope rating (DYNAMIC SELECT switch)..... 160
Selecting the drive prog ram.................. .160 E E
Easy entr
Easy entr y f
y feature
eature
Fu nction/no tes...................................... 111
Setting.................................................. .112 432
432
Index