lock MERCEDES-BENZ EQA SUV 2021 Service Manual

#
Open the co ver of the mar ked space 2if
necessar y. #
Make sure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start aTer a short time.
When youre mo vetheke y1 from the mar ked
space 2,theve hicle can be driven. For fur-
th er engine starts ho wever,theke y1 must
be located in the mar ked space 2onthe
symbol 3during the entire journe y.#
Have theke y1 checked at a quali/ed spe-
cialist workshop.
If t
If t he v
he v ehicle does no
ehicle does no t st
t start:
art: #
Place theke y1 inthe mar ked space 2and
lea veitth ere. #
Depress the brake pedal and start theve hicle
using the start/s top button.
% You can switch on the po wer supply or the
ve hicle with the start/s top button. Obser
veany information rega rding display mes-
sages that can be displ ayed on the multifunction
displa y. R
R
unning-in not
unning-in not es
es R
In cer tain driving and driving saf ety sy stems,
th e sensors adjust automatically while a cer-
ta in distance is being driven aTer theve hicle
has been deli vered or aTer repairs. Full sys-
te m e.ectiveness is not reached until the end
of this teach-in process.
R Brakepads, brake disks and tyres that are
either new or ha vebeen replaced only achie ve
optimum braking e.ect and grip aTer se veral
hund red kilometres of driving. Compensate for
th ere duced braking e.ect byapplying greater
fo rc eto the brake pedal. N
No
ot
tes on dr
es on dr iving
iving &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. &
W WARNING
ARNING Risk of accident due toincor-
re ct foot we ar
Incor rect foot we ar includes, forex ample:
R shoes with plat form soles 152
152
Driving and parking

#
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Use
the DIRECT SELECT le verto switch the trans-
mission position. The cur rent transmission posi-
tion is displa yed in the inst rument displa y. j
Park position
k Reversege ar
i Neutral
h Drive position
Eng
Eng aging rev
aging rever
erse g
se g ear R
ear R #
Depress the brake pedal and push the DIRECT
SELECT le ver upwards past the /r stpoint of
re sis tance. Eng
Eng
aging neutr
aging neutr al N
al N #
Dep ress the brake pedal and push the DIRECT
SELECT le ver up or down tothe /rst point of
re sis tance.
Subsequently releasing the brake pedal will allow
yo uto mo vetheve hicle freel y,e.g. topush it or
to w it away.
If y
If y ou w
ou w ant t
ant t he tr
he tr ansmission t
ansmission t o r
o remain in neutr
emain in neutr al
al
N ev
N even if t
en if t he v
he vehicle is switc
ehicle is switc hed
hedo.:
o.: #
Start theve hicle. #
Depress the brake pedal and engage neutral
i. #
Release the brake pedal. #
Switch o. theve hicle.
% Ifyo uth en exitth eve hicle leaving theke y in
th eve hicle, the transmission remains in neu-
tral i.
Eng
Eng aging par
aging par k position P
k position P #
Obser vethe no tes on parking theve hicle
(/ page 182). #
Depress the brake pedal until theve hicle
comes toa standstill. 162
162
Driving and parking

If
te mp erature monitor 3indicates a malfunc-
tion, it may help toprotect thech arging cable
from direct sunlight.
T T o r
o r ese
ese t t
t the c
he c har
harging cable oper
ging cable oper ating unit:
ating unit:if
saf ety sy stem 4indicates a charging cable mal-
function or a vehicle malfunction, /rst reset the
ch arging cable operating unit. Todo this, discon-
nect thech arging cable from theve hicle and from
th e mains soc ket and waitfor appr oximately /ve
seconds. If the malfunction persists aTer the
ch arging cable is reconnected, charging at the
mains soc ket is not possible. The charging cable
must be replaced or theve hicle plug must be
ch ecked at a quali/ed specialist workshop,
depending on the indicator. F
F
unctions of t
unctions of t he indicat
he indicator lam
or lamps on t
ps on t he v
he vehicle
ehicle
soc ket
soc ket %
Depending on the national version, your vehi-
cle is equipped with one of thefo llowing vehi-
cle soc kets.
The soc ket 0ap is centrally loc ked and unloc ked
to get her with theve hicle. Combo 1
vehicle soc ket
1 Socket lamp
2 Charging process indicator lamp
3 Locking status indicator lamp Combo 2
vehicle soc ket
1 Socket lamp
2 Charging process indicator lamp
3 Locking status indicator lamp
Soc ket lamp 10ashes or lights up as with indi-
cator lamps 2and 3. Driving and parking
171
171

Ov
Ov
er
ervie
vie w of t
w of t he loc
he loc king st
king st atus
atus Loc
Loc
king st
king st a-
a-
tus
tus 3
3 Display
Display Meaning
Meaning
% Lights up
whiteVe
hicle
soc ket
unloc ked,
insert or
re mo vecharg-
ing cable
% Flashes whiteMalfunction
during locking
or unlocking Ov Ov
er
ervie
vie w of t
w of t he c
he char
harging pr
ging pr ocess st
ocess st atus
atus S
S
t
tatus of t
atus of t he
he
c
c har
har ging
ging
pr
pr ocess
ocess 2
2 Displ
ay
Display Meaning
Meaning
# Flashes
orangeConnection is
being estab-
lished
# Flashesgreen Active energy
0ow S S
t
tatus of t
atus of t he
he
c
c har
har ging
ging
pr
pr ocess
ocess 2
2 Display
Display
Meaning
Meaning
# Lights up
orangeInter
ruption in
ch arging
# Lights up
green Charging
process com-
ple
ted
# Flashesred
(for appr ox.
90 s) Ve
hicle mal-
function;
ch arging is
not possible S S
t
tar
ar ting t
ting t he alt
he alt er
ernating curr
nating curr ent c
ent c har
harging pr
ging pr ocess
ocess
(mode 2/3)
(mode 2/3) &
D
DAN
AN GER
GER Risk of death when charging at a
damaged soc ket
The charging process uses high voltage. If
th ech arging cable, theve hicle soc ket or the
mains soc ket are damaged, you could receive
an elect ric shoc k. #
Only use an undamaged charging cable. #
Avoid mechanical damage such as crush-
ing, abrading or driving overth e cable. #
Have a damaged vehicle soc ketre placed
at a quali/ed specialist workshop as
soon as possible. #
Never connect thech arging cable to a
damaged vehicle soc ket. *
N
NOOTE
TE Damage due toove rheating of
ch arging cable and charging cable con-
nector During
thech arging process, thech arging
cable and charging cable connector can heat
up within their permissible limit values. 172
172
Driving and parking

%
Ifth eve hicle is idle for lengt hyperiods and
connected tothe mains suppl y,the high-volt-
age battery will be rech arge d automatically as
needed or when electrical consumers are
activated (e.g. the pre-entry climate control). Ending t Ending t
he alt
he alter
ernating curr
nating curr ent c
ent char
harging pr
ging pr ocess
ocess
(mode 2/3)
(mode 2/3) R
R
eq
eq uir
uir ements:
ements:
R The distance between theke y and theve hicle
does not exceed 1 m. Combo 1 v
Combo 1 v
ehicle socket
ehicle soc ket #
Press charging inter ruption button 3.
or #
Unlock theve hicle.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked. #
Press and hold button 2onthech arging
cable connector and remo vethech arging
cable connector from theve hicle soc ket.
% Ifyo u cannot remo vethech arging cable con-
nector, repeat the unlocking procedure. If the
ch arging cable connector is still loc ked, con-
ta ct a quali/ed specialist workshop. #
Close the soc ket co ver and the soc ket 0ap. #
Remo vethech arging cable connector from
th e mains soc ket, or from the soc ket on the
wa llbox/charging station, and st owtheve hi-
cle's charging cable safely in theve hicle
(/ page 163). Driving and parking
175
175

Combo 2 v
Combo 2 v
ehicle socket
ehicle soc ket #
Press charging inter ruption button 2.
or #
Unlock theve hicle.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked. #
Remo vethech arging cable connector from
th eve hicle soc ket within 30 seconds.
ATer the 30 seconds ha veelapsed, theve hicle
soc ket will be loc ked again.
% Ifyo u cannot remo vethech arging cable con-
nector, repeat the unlocking procedure. If the
ch arging cable connector is still loc ked, con-
ta ct a quali/ed specialist workshop. #
Close the soc ket co ver and the soc ket 0ap. #
Remo vethech arging cable connector from
th e mains soc ket, or from the soc ket on the
wa llbox/charging station, and st owtheve hi-
cle's charging cable safely in theve hicle
(/ page 163).
% ATer thech arging cable connector has been
disconnected, the% indicator lamp 1on
th eve hicle soc ketre mains lit for some time
before switching o.. S
S
t
tar
ar ting t
ting t he dir
he dir ect curr
ect curr ent c
ent c har
harging pr
ging process ocess
(mode 4)
(mode 4) &
D
DAN
AN GER
GER Risk of death when charging at a
damaged soc ket
The charging process uses high voltage.
If th ech arging cable, theve hicle soc ket or the
mains soc ket are damaged, you could receive
an elect ric shoc k. #
Only use an undamaged charging cable. #
Avoid mechanical damage such as crush-
ing, abrading or driving overth e cable. #
Have a damaged vehicle soc ketre placed
at a quali/ed specialist workshop as
soon as possible. #
Never connect thech arging cable to a
damaged vehicle soc ket. 176
176
Driving and parking

with a
charging prediction. The charging predic-
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high- voltage battery will be fully charge d.
% When the ignition is switched on, a lightning
symbol appears next tothech arge leve l dis-
play during thech arging process.
% Depending on thete mp erature, thefa n and
bat tery cooling system may audibly switch on
during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connected tothe mains suppl y,the high-volt-
age battery will be rech arge d automatically as
needed or when electrical consumers are
activated (e.g. the pre-entry climate control). Ending t Ending t
he dir
he direct curr
ect curr ent c
ent char
harging pr
ging pr ocess (mode
ocess (mode
4)
4) R
R
eq
eq uir
uir ements:
ements:
R The distance between theke y and theve hicle
does not exceed 1 m. Combo 1 v
Combo 1 v
ehicle socket
ehicle soc ket #
Press charging inter ruption button 3.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked. #
Press and hold button 2onthech arging
cable connector and remo vethech arging
cable connector from theve hicle soc ket. %
Ifyo u cannot remo vethech arging cable con-
nector, unlock theve hicle and repeat the pro-
cedure. If thech arging cable connector is still
loc ked, contact a quali/ed specialist work-
shop. #
Close the soc ket co ver and the soc ket 0ap.
Combo 2 v
Combo 2 v ehicle socket
ehicle soc ket Driving and parking
179
179

#
Press charging inter ruption button 2.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked.
% Ifyo u cannot remo vethech arging cable con-
nector, unlock theve hicle and repeat the pro-
cedure. If thech arging cable connector is still
loc ked, contact a quali/ed specialist work-
shop. #
Close the soc ket co ver and the soc ket 0ap.
% ATer thech arging cable connector has been
disconnected, the leT % indicator lamp 1
on theve hicle soc ketre mains lit for some
time before switching o.. F
F
unction of t
unction of t he c
he charg
harg e lev
e lev el displa
el displa y in t
y in the Ins
he Instr tru-
u-
ment Display
ment Display 1
Current charge level
2 Time at which comple tely ch arged
3 Predicted charge leve l at pre-selected depar-
ture time
4 Current charging capacity
When theve hicle is connected tothe mains sup-
ply and is switched o., the Instrument Display
sho ws th ech arge leve l display for appr oximately
two minutes.
The value for cur rent charging capacity 4may
di.er from the display on thech arging station. Ata
ch arging capacity of 10 kW or highe r,th eva lue
in thech arge leve l display is rounded o. and
shown without a decimal place.
% The value in item 3varies depending on the
setting of thech arging process. It displ aysthe
ch arging prediction, e.g. the time at which the
selected charge leve l will be reached or the
ch arge leve l at the pre-selected departure
time. Con/gur Con/gur
ing
ingt
the c
he c har
harging se
ging se ttings
ttings Multimedia system:
4 © 5
EQ 5
Charging options
Se
Se tting t
tting t he depar
he depar tur
ture time
e time
The set departure times are used forth eve hicle's
pre-ent ryclimate cont rol and for predictions
re ga rding the appr oximate state of charge and
ra nge at the time selected. The charging process
alw ays starts immediatel y,irre spective of the next
departure time. #
Select Departure time. 180
180
Driving and parking

The
following charging times can be selected:
R Off (no departure time)
R Once (XX)
R Week profile #
Select a setting.
Se
Se tting a single depar
tting a single depar tur
ture time
e time #
Select Departure time . #
Select Once (XX). #
Select Z. #
Set a departure time.
Se
Se tting t
tting t he w
he week
eekpr
pro/le
o/le #
Select Departure time . #
Select Week profile. #
Select Z. #
Add new time #
Set the desired departure times, e.g. every
day at 8 a.m. #
Select a. Searc
Searc
hing f
hing for c
or char
harging st
ging st ations
ations #
Select Search for charging stations. #
Enter the sear chterm and select Charging
station.
Se
Se tting t
tting t he maximum c
he maximum c har
harging curr
ging curr ent
ent #
Select Home,Work orStandard . #
Select Maximum charge current. #
Select Maximum, 8 ampsor6 amps.
When the high-voltage battery is charge d, the
ch arging cur rent is limi tedto the selected
amperage.
% The value of the maximum charging cur rent
depends on the /xed value charging cable
which was pr ovided.
% Forch arging at a household soc ket only use a
ch arging cable belonging totheve hicle or a
comparable cable, which conforms toDIN IEC
62752 and does not exceed a maximum
ch arging cur rent of 8 amps.
Se
Se tting t
tting t he maximum c
he maximum c harg
harg e lev
e lev el
el #
Select Home,Work orStandard . #
Select Maximum charge state. #
Set the desired percentage.
The high-voltage battery is charge d up tothe
set percentage as a maximum.
% The percentage can be set in increments of
10%.
A maximum charge leve l of 80% is recommen-
ded. Higher maximum charge leve ls can
diminish the long evity of the high-voltage bat-
te ry ( / page 163).
% As soon as the full charge leve l is reached, a
noti/cation is shown in the media display that
th ech arging process is comple ted and the
journey may be continued.
U
Unloc nloc king t king t he c
he char
harging cable (mode 2, 3 or 4)
ging cable (mode 2, 3 or 4)
When the function is active, thech arging cable is
unloc ked when the maximum charge leve l is
re ached. #
Select HomeorWork. #
Activate or deactivate Unlock charging cable.
A A ctiv ctiv ating or deactiv
ating or deactiv ating location-based c
ating location-based c har
hargingging
If th e function is active and pertinent addresses
ha ve been stored in the navigation destinations, Driving and parking
181
181

th
e cor responding charging prog ram is automati-
cally selected as soon as the address is reached
and parking position P is engaged. #
Select HomeorWork. #
Activate or deactivate Select based on loca-
tion . P
P
ar
ar king
king P P
ar ar king t
king t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury
caused byan insu1ciently secured vehi-
cle rolling away
If th eve hicle is not securely par ked su1-
cient ly,it can rollawa y in an uncontrolled way
eve n at a slight downhill gradient. #
On uphill or downhill gradients, turn the
front wheels so that theve hicle rolls
to wa rdsth eke rb if it starts moving. #
apply the parking brake. #
Switch the transmission toposition j. &
W
WARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
N
NOOTE
TE Damage totheve hicle due toitro ll-
ing away #
Always secure theve hicle against rolling
awa y. %
Ifyo u park theve hicle for a long period,
obser vethefo llowing no tes:
R Make sure the high-voltage battery has a
su1cient state of charge , especially at
ve ry low outside temp eratures. In this way
yo u can avoid any problems when the
ve hicle is subsequently star ted.
R If possible, avoid parking spaces in direct
sunlight.
Obser vethe no tes on charging the high-volt-
age battery (/ page 163).182
182
Driving and parking