technical data MERCEDES-BENZ EQB SUV 2021 Owners Manual

Oper
Oper
ating safe
ating safe ty
ty &
W
W ARNING
ARNING Risk of injur ydue tomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Alwaysh avet he speci/ed service/main-
te nanc eworkasw ell as an ynecessary
re pair scarried out at aquali/ed special-
ist workshop. &
W
W ARNING
ARNING Risk of acciden torinjurydue
to improper modi/cations toelectronic
components
Modi/cations toelectronic components, their
soTwar eorwiring can impair their functional-
ity and/or thef unctionality of other networ ked
components or saf ety-re leva nt systems.
This ca nendanger thev ehicle's operating
saf ety. #
Youm ust no ttamper wit hwiring, elec-
tronic components, or their soTware. #
Alwaysh avew orkone lectrical and elec-
tronic devices car ried out at aquali/ed
specialist workshop. If
yo um odify theo n-boar delectronics, theg en-
eral operating permit is rendered in valid.
Obser vethe" On-boar delectronics" section in
"Technical data".
* N
NOOTE
TE Damag etothevehicle due todriv-
ing toof ast and due toimpacts tothe
ve hicle underbod yand suspension com-
ponents In
thef ollowing situations, in particular ,there
is ar isk of damage tothev ehicle:
R thev ehicleb ecomesgrounded, e.g. on a
high kerb or an unpa vedr oad
R thev ehicleisd rive nt oo fast ove rano bsta-
cle, e.g. akerb, speed bum porpothole
R aheavy object st rike st he underbod yor
suspension components In situations suc
hasthese, dama getothe
body ,underbody ,suspension components,
wheels or tyres and high-voltag ebatter ycom-
ponent smaynotbev isible. Component sdam-
aged in this wa yc an un expectedl yfail or ,in
th ec ase of an accident, ma ynolonger absorb
th er esulting forc easi ntended. #
Have thev ehiclec heckeda nd repaired
immediatel yataquali/ed specialist
wo rkshop.
or #
If driving saf etyisi mpaired whil econ-
tinuin gyour journe y,pull overand stop
th ev ehiclei mmediatel y,while paying
attention toroad and tra1c conditions,
and contact aquali/ed specialist work-
shop. Elect
ricv ehicles ha vean elect ricm otor.T he elec-
tric mo tor's energy suppl yisprovided bytheh igh-
vo ltag eon-boar delectrical system. General no
tes
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The Mercedes me connect
Acciden tand Break-
down Managemen tand theM ercedes-Benz emer-
ge ncy call centr eareavailabl etoy ou around the
cloc k.
The me button and theS OS button can be found
on thev ehicle's overhead control panel
(/ page278).
Yo uc an also call theM ercedes-Benz Customer
Centr eusing them ultimedia system
(/ page279).
Please no tethat Mercedes me connect is a
Mercedes-Ben zservice .Inemergencies, /rst call
th en ational emer gency service susing thes tand-
ar dn ational emer gency service telephone num-
bers. In emer gencies, youc an also use the
Mercedes-Benz eme rgency call system
(/ page289).
Obser vethec onditions of use forM ercedes me
connect and other services. These can be
obtaine dinthe Mercede smePortal: https://
me.secure.me rcedes-benz.com
Fu rther informatio nabout Mercedes me connect,
th ep rovided service scopea nd operation:
https://moba.i.daimler.com/mar kets/ece-r ow/ baix/cars/connectme/en_GB/#emotions/
St artsei te.html
Inf
Inf or
ormatio nonM er
matio nonM ercede smec onnectA
cede smec onnectAccident
ccident
and Br
and Br eakdo
eakdown Manag
wn Manag ement
ement
The Acciden tand Breakdown Managemen tcan
include thef ollowing functions:
R Supplemen ttothe Mercedes-Benz emer gency
call system (/ page289)
If necessar y,thec ontact person at the
Mercedes-Benz eme rgency call centr efor-
wa rdst he call toMercedes me connect Acci-
dent and Breakdown Management. Forw ard-
ing thec all is ho wever no tpossible in all coun-
tries.
R Breakdown assista ncebyatechnician on
location and/ orthet ow ing awa yofthe vehicle
to then earest Mercedes-Benz service centre
Yo um aybe charge df or these services.
R Addition tothee mer gency guide aTer auto-
matic accident or breakdown de tection
(/ page280)
In thee vent of abreakdown or accident, fur-
th er vehicle dat aissent whic henables optimal suppor
tbythe Mercedes-Benz Customer
Cent reand thea uthorised service partner or
breakdown assistance.
R Addition totheM ercedes me connect service
Te lediagnostics
Wi th th eTelediagnostics function, speci/c
we ar and failur ereports ar erecorded bythe
service pr ovider ,insof ar asthese can be
clear lyinterpr eted and ar eavailabl ethrough
th em onitoring of components that ar esubject
to diagnostics.
If yo ur vehicle de tects abreakdown or thre at
of ab reakdown, youm aybe prom pted via the
multimedia system tocontact theM ercedes-
Benz Customer Centr efor fur ther help. This
prom ptinthem ultimedia system onl yappears
when thev ehicleiss tationar y.
% Thes eservice saresubject to technical
re striction ssuchast he mobile phon ecove r-
age, mobil enetwo rkqualit yand thea bility of
th ep rocessing systems tointerpr etthet rans-
fe rred data. In some circumstances, this can
re sult in dela ysorthef ailur eoft he informa-
tion toappear in them ultimedia system. MBUX multimedia system
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