MERCEDES-BENZ EQC SUV 2019 Owners Manual

1
Closing
2 Opening
The but tons on the driver's door take prece‐
dence. #
Tostart automatic operation: pressthe
W button be yond the point of resis tance
or pull and release it. #
Tointer rupt automatic operation: press or
pull theW button again.
When theve hicle is switched off, the side win‐
do ws can continue being ope rated.
The function is available for around five minutes
or until a front door is opened.
Au tomatic reve rsing function of the side win‐
do ws
If an object bloc ksa side wind owduring the
closing process, the side window opens again
automaticall y.The automatic reve rsing function
is only an aid and is not a substitute foryo ur
attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tethere being reve rsing pr otection
on the side window
The reve rse function does not react:
R tosoft, light and thin objects, e.g. fingers
R during resetting This means
that there ve rse function cann ot
pr eve nt someone from becoming trapped in
th ese situations. #
When closing, make sure that no body
parts are in the closing area. #
If someone becomes trapped, press the
W button toopen the side window
again. Au
tomatic function of the side windo ws In
thefo llowing cases, the side windo wswill be
closed automatically when theve hicle is
switched off:
R If it starts torain (de tection bythera in sen‐
sor on the windscreen)
R Inextreme temp eratures
R After six hours
R Ifth ere is a malfunction in the po wer supp ly
The side windo wswill be closed as far as the
ve ntilation position. 88
Opening and closing

Ve
hicles with a sliding sunroof: the side win‐
do ws will be closed comple tely if the sliding sun‐
ro of is open.
If th e side windo wsare bloc ked during auto‐
matic closing, the side window concerned will
open again slightl y.The automatic function for
th e sliding sunroof and the side windo wswill
th en be deactivated. Con
venience opening (ventilating theve hicle
before starting a journey) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if
somebody becomes trapped. #
Press and hold theÜ button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked
R The side windo wsare opened.
R The sliding sun roof is opened.
R The seat ventilation of the driver's seat is
switched on. #
Tointer rupt convenience opening: release
th eÜ button. #
Tocontinue con venience opening: press
and hold theÜ button again. Con
venience closing (closing theve hicle
from outside) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
dow and the sliding sunroof. #
Obser vethe comple teclosing proce‐
du re when using con venience closing. #
When closing, ma kesure that no body
parts are in the closing area. #
Press and hold theß button on thekey.
The following functions are per form ed:
R The vehicle is loc ked.
R The side windo wsare closed.
R The sliding sun roof is closed. #
Tointer rupt convenience closing: release
th eß button.
% Con venience closing can also be operated
wi th KEYLESS-GO (/ page 79). Opening and closing
89

Problems with
the side windo ws &
WARNING Risk of becoming trapped or
fa tal ly inju red if reve rsing pr otection is
not activated
If yo u close a side wind owagain immediately
af te r it has been bloc ked, the side window will close with increased or maximum
forc e.
The reve rsing feature will then not be active.
Pa rts of the body could become trapped in
th e closing area in the process. #
Make sure that no parts of the body are
in the closing area. #
Tostop the closing process, release the
button or press the button again tore-
open the side windo w. Problem
Possible causes/consequences and M
MSolutions
A side window cann otbe closed and
yo u cannot see the cause. #
Check tosee whe ther any objects are in the window guide. #
Adjust the side windo ws.
Ad justing the side windo ws
If a side window is obstructed during closing and reopens again immediately: #
Immediately af terth is, pull the cor responding button again until the side window has closed, and hold
th e button for at least one more second (re-adjustment).
The side window is closed without the automatic reve rsing function.
If th e side window is obstructed again and reopens again immediately: 90
Opening and closing

Problem
Possible causes/consequences and M
MSolutions #
Immediately af terth is, pull the cor responding button again until the side window has closed, and hold
th e button for at least one more second (follo w-up adjustment).
The side wind owis closed without the automatic reve rsing function.
The side windo wscannot be opened or
closed using the con venience opening
fe ature. The
key bat tery iswe ak or dischar ged. #
Check the battery using the battery check lamp and replace if necessary (/ page74). Sliding sunroof
Opening and closing
the sliding sunroof &
WARNING Risk of becoming trapped
while opening and closing the sliding
sunroof
During opening and closing, parts of the
body could getcaught in the sweep of the
sliding sunroof. #
When opening or closing, make sure
that no body parts are in the sweep. #
Release the button immediately if
somebody becomes trapped.
or #
Press the button in any direction during
th e automatic opening/closing process.
The opening/closing process is stop‐
ped. &
WARNING Risk of entrapment if the slid‐
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particularly if
unattended. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. *
NO
TEMalfunction caused bysnow and
ice Snow and ice may lead
toa malfunction of
th e sliding sunroof. #
Only open the sliding sunroof if it is free
of snow and ice. Opening and closing
91

*
NO
TEDama gecaused byprotru ding
objects Objects
that pr otru de from the sliding sun‐
ro of may damage the sealing strips. #
Do not allow anything toprotru de from
th e sliding sunroof. *
NO
TEImpo rtant points toremember
when a roof rack isfitted When a
roof rack isfitted, raising or opening
th e sliding sunroof may be limited. #
Check whe ther the sliding sunroof can
be raised or opened when a roof rack is
fi tted. #
If in doubt, do not raise or open the
sliding sunroof. 1
Raising
2 Opening
3 Closing/lo wering #
Check wh ether the sliding sunroof can be
ra ised or opened when a roof rack isfitted. #
Tostart automatic operation: pressthe
3 button be yond the point of resis tance
or pull and release it. #
Tointer rupt automatic operation: briefly
press the3 button in any direction.
The opening/closing process will be stop‐
ped.
Au tomatic reve rsing function of the sliding
sunroof
If an object is obstructing the sliding sunroof
during the closing process, the sliding sunroof
will open again automaticall y.The automatic
re ve rsing function is only an aid and is not a sub‐
st itute foryo ur attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of entrapment even wi th
th ere ve rsing feature active
The reve rse function does not react in partic‐
ular:
R tosoft, light and thin objects, e.g. fingers
R overth e last 4 mm of the closing path
R during resetting 92
Opening and closing

This means
that there ve rse function cann ot
pr ev ent someone from becoming trapped in
th ese situations. #
When closing, make sure that no body
parts are in the closing area. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The closing process is stopped. Au
tomatic functions of the sliding sun roof The sliding sunroof is automatically closed when
th eve hicle has been switched off:
R if it starts torain (de tection bythera in sen‐
sor on the windscreen)
R intheeve nt of extreme outside temp eratures
R afte r six hours
R ifth ere is a malfunction in the po wer supp ly The sliding sunroof
then rises at there ar in order
to continue ventilating theve hicle interior.
If th e sliding sunroof is bloc ked during an auto‐
matic closing procedure, thero of is opened
slightly again. The automatic function forthe
sliding sunroof and the side windo wsisthen
deactivated. Opening and closing
93

Problems with
the sliding sunroof Problem
Possible causes/consequences and M
MSolutions
The sliding sunroof cann otbe closed
and you cannot see the cause. &
WARNING Risk of becoming trapped or fata l injury byclosing the sliding sunroof again
If yo u close the sliding sunroof again immediately af ter it has been bloc ked or reset, the sliding sunroof
closes with increased forc e.
Pa rts of the body could become trapped in the closing area in the process. #
Make sure that no parts of the body are in the closing area. #
Release the button immediately if somebody becomes trapped.
or #
Press the button in any direction during the automatic closing process.
The closing process is stopped. If
th e sliding sunroof is obstructed during closing and reopens again slightly: #
Immediately af ter auto matic reve rsing, pull and hold the3 button down again tothe point of resist‐
ance until the sliding sunroof is closed.
The sliding sunroof will be closed with increased forc e.
If th e sliding sunroof is obstructed again and reopens again slightly: 94
Opening and closing

Problem
Possible causes/consequences and M
MSolutions #
Repeat the pr evious step.
The sliding sunroof will be closed again with increased forc e.
Ve hicles without a panoramic slid‐
ing sunroof: the sliding sunroof does
not operate smoo thly. #
Push the3 button up tothe point of resis tance a number of times until the sliding sunroof is fully
open. #
Press the3 button for ano ther second. #
Close the sliding sunroof. Ro
ller sunblinds Extending
there ar side window roller sun‐
blinds *
NO
TEDama getothe inertia reel due to
it snapping back If suddenly snapped bac
k,the inertia reel
may be damaged. #
Alw ays mo vethero ller sun blind man‐
uall y. #
Do not drive wi th thero ller sun blind
hooked in and one or more side win‐
do ws open at the same time. Opening and closing
95

#
Pull thero ller sunblind out bytab 1and
hook it onto brac kets 2 attheto p of the
windo w. Anti-theft pr
otection Fu
nction of the immobiliser The immobiliser pr
events your vehicle from
being star ted without the cor rect key. The immobiliser is automatically activated when
th e ignition is switched off and deactivated when
th e ignition is switched on. ATA
(Anti-Theft Alarm sy stem) Fu
nction of theATA system
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonn etis opened
R when interior pr otection is triggered
(/ page 97)
R when tow- aw ay protection is triggered
(/ page 97)
The ATA system is primed automatically af ter
appr oximately ten seconds in thefo llowing situa‐
tions:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Indicator lamp
1flashes when theAT A sy stem
is primed.
The ATA sy stem is deactivated automatically in
th efo llowing situations:
R afte r unlocking theve hicle with thekey
R afte r unlocking theve hicle using KEYLESS-
GO 96
Opening and closing

R
afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 165)
% When the Mercedes‑Benz emer gency call
sy stem is active and the alarm stay s on for
more than 30 seconds, a message is auto‐
matically sent tothe Cus tomer Assis tance
Centre (/ page 422).
Deactivating theATA #
Press theÜ, ßorp button on the
key.
or #
Press thest art/ stop button with theke y in
th estow age compartment (/ page165)
Deactivating the ala rmusing KEYLESS-GO: #
Grasp the outside door handle with thekey
outside theve hicle. Fu
nction of tow- aw ay protection An audible and visual alarm is triggered if an
alteration
to yourvehicle's angle of inclination is
de tected while tow- aw ay protection is primed. To
w- aw ay protection is automatically primed
af te r appro ximately 60 seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO
To w- aw ay protection is only primed when thefo l‐
lowing components are closed:
R the doors
R theta ilgate
To w- aw ay protection is automatically deactiva‐
te d:
R afte r pressing theÜ orp button on
th ekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 165)
R afte r unlocking theve hicle using KEYLESS-
GO
R when using HANDS-FREE ACCESS
In fo rm ation on de tecting damage on a pa rked
ve hicle (/ page196). Priming/deactivating
tow- aw ay protection Multimedia sy
stem:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection .
To w- aw ay protection is primed again in thefo l‐
lowing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select the
Vehicle submenu in theSettings main menu
to prime or deactivate tow- aw ay protection. Fu
nction of interior pr otection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tec‐
te d in theve hicle interior.
Interior pr otection is primed automatically af ter
appr oximately ten seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Opening and closing
97