MERCEDES-BENZ EQC SUV 2019 Owners Manual

Setting
theringtone
Multimedia sy stem:
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5 Z #
Select Ringtones. #
Set theringtone.
% Ifth e mobile phone supports the transfer of
th eringtone, you will hear theringtone of
th e mobile phone ins tead of that of theve hi‐
cle.
St arting/ stopping mobile phone voice recog‐
nition
Re quirements:
R The mobile phone in thefo re ground is con‐
nected with the multimedia sy stem
(/ page 394).
St arting mobile phone voice recognition #
Press and hold the£ button on the multi‐
function steering wheel for more than one
second.
Yo u can use mobile phone voice recognition. St
opping mobile phone voice recognition #
Press the8 or~ button on the multi‐
function steering wheel.
% If a mobile phone is connected via Smart‐
phone Integration, thevo ice recognition of
th is mobile phone is star ted or stopped. Calls
Te
lephone operation
Multimedia sy stem:
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Phone
Making a call byentering the numbers #
Select _. #
Enter a number. #
Select R.
The call is made.
Ac cepting a call #
Select RAccept .
Re jecting a call #
Select kReject . Ending a call #
Select k.
Ac tivating functions during a call
The following functions are available during a
call:
k End call
m Microphone off
_ Numerical keypad (showtosend DTMF
to nes)
W Add call
h Transfer to phone (an activecall in hands-
free mode is transfer redove rto thete le‐
phone) #
Select a function.
Conducting calls with se veral participants
Re quirements:
R There is an active call (/ page 398).
R Another call is being made. 398
MBUX multimedia sy stem

Switching between calls
#
Select the conta ct.
The selected call is acti ve. The other call is
on hold.
Ac tivating a call on hold #
Select the conta ct ofthe call on hold.
Conducting a conference call #
Select iCreate conferen. call.
The new participant is included in the confe r‐
ence call.
Ending an active call #
Select kEnd call .
% On some mobile phones, the call on hold is
activated as soon as the active call is ended.
Ac cepting/rejecting a waiting call
Re quirements:
R There is an active call (/ page 398).
If yo ure cei vea call while already in a call, a
message is displa yed. Depending on
the mobile phone and mobile net‐
wo rkoperator you will hear a call- waiting sound.
In addition, in two phone mode you will hear an
acoustic signal when the call goes thro ugh tothe
ot her (not yet acti ve) mobile phone. #
Select RAccept.
The incoming call is active.
If only one mobile phone is connec ted with
th e multimedia sy stem, the pr evious call will
be put on hold.
If during a call you accept a call with the
ot her mobile phone when in two phone mode
th en theex isting call is ended. #
Select kReject.
% This function and behaviour depends on your
mobile phone network pr ovider and the
mobile phone (see the manufacturer's oper‐
ating instructions). Contacts
Information about
the contacts menu
The con tacts menu contains all contacts from
ex isting data sources, e.g. mobile phone or data
st orage medium.
Depending on the data source, it is possible to
sa ve /load thefo llowing number of con tacts:
R Perm anently sa ved con tacts: 3,000 entries
R Contacts loaded from the mobile phone:
5,000 entri es per mobile phone
Fr om the conta cts menu, you can per form the
fo llowing actions:
R Make a call, forex ample call a con tact
(/ page 401)
R Navigation (/ page 350)
R Compose messa ges (/ page 404)
R Additional options (/ page 401)
If a mobile phone is connec tedto the multimedia
sy stem (/ page 394) and automatic calling up
(/ page 400) is activated, the mobile phone's
conta cts are displ ayed in the address book. MBUX multimedia sy
stem 399

The multimedia sy
stem can show suggestions
based on frequently used conta cts aswell as
incoming and outgoing calls (/ page315).
These are sh own at theto p of the conta ct list.
Downloading mobile phone contacts
Multimedia sy stem:
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Phone 5

5 Z #
Select Contacts & call list.
Au tomatically #
Ifth eSynchronise contacts automatically
function is not active: activate the function
by pressing once.
Manually #
Ifth eSynchronise contacts automatically
function is active: deactivate the function by
pressing once. #
Select Synchronise contacts .
Yo u can see from thest atus of controller tothe
ri ght of theSynchronise contacts automatically
display text wh ether the function is active. Calling up contacts
Multimedia sy
stem:
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Phone 5
g
The following options can be used tosear chfor
contacts:
R searching byinitials
R sear ching byname
R searching byphone number #
Ente rch aracters into the sear chfield. #
Select the conta ct.
A contact can contain thefo llowing de tails:
R phone numbers
R navigation addresses
R geo-coordinates
R Internet address
R e-mail addresses
R voice tag (if set)
R relation (if set) Editing
thefo rm at of a contact's name
Multimedia sy stem:
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Phone 5
Z #
Select General. #
Select Name format.
The following options are available:
R Surname, First name
R Surname First name
R First name Surname #
Select an option. 400
MBUX multimedia sy stem

Overview of importing contacts
Contacts from
various sources Source
Requirements:
ò USB device The USB device is
connected with the
USB port.
ñ Bluetooth ®
con‐
nection If
th e sending of
vCards via Blue tooth®
is suppor ted, vCards
can be recei ved on
mobile phones or net‐
books, forex ample.
Blue tooth ®
is activa‐
te d in the multimedia
sy stem and on the
re spective device
(see the manufactur‐
er's operating instruc‐
tions). Importing contacts into
the contacts menu
Multimedia sy stem:
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Phone 5
Z 5
General
5 Import contacts #
Select a mobile phone , from
which the conta cts should be impor ted. #
Select an option.
Saving a mobile phone contact
Multimedia sy stem:
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Phone 5
g #
Select órinthe line of the mobile
phone conta ct. #
Select Ä. #
Select Save in vehicle . #
Select Yes.
The contact sa ved in the multimedia sy stem
is identified bytheq symbol.
Calling a contact
Multimedia sy stem:
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Phone 5
g #
Select ªSearch contacts . #
Ente rch aracters into the sear chfield. #
Select the conta ct. #
Select thete lephone number.
The number is dialled.
Selecting fur ther options in the contacts
menu
Multimedia sy stem:
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Phone 5
g #
Select rinthe line of the conta ct. #
Select Ä.
Depending on thestored data, thefo llowing
options are available:
R Add voice tag /Delete voice tag
R Set relation /Remove relation
R Send DTMF tones (for a number with DTMF
to nes)
The function is available when a call is active. #
Select an option. MBUX multimedia sy
stem 401

Selecting options
for sug gestions in the con‐
tacts menu
Re quirements:
R A profile has been created (/ page310).
R The Allow contact suggestions setting is
switched on (/ page315).
Mul timedia sy stem:
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Phone #
Select +Call list . #
Select Vinthe line of a sugges ted con‐
ta ct.
The following options are available:
R Save as favourite
The suggestions are sa ved as global
fa vo urites and do not appear on the home
screen.
R Do not suggest #
Select an option.
Deleting contacts
Re quirements:
R The con tacts are sa ved in theve hicle. R
Todele tean individual con tact, this has been
impor ted manually into theve hicle.
Multimedia sy stem:
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Phone
Deleting all contacts #
Select Z. #
Select General. #
Select Delete contacts . #
Select an option.
Deleting a contact #
Select g. #
Select rinthe line of the conta ct. #
Select Ä. #
Select Delete contact . #
Select Yes.
Saving a contact as a favo urite
Multimedia sy stem:
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Phone 5
f Add favourites #
Select a conta ct. #
Select rinthe line of the conta ct. #
Select thete lephone number.
The con tact is stored as a favo urite in the
te lephone menu overvie w.
Deleting favo urites in thete lephone menu
ove rview
Multimedia sy stem:
4 © #
Select a favo urite in thete lephone menu
ove rview (/ page 402). #
Press and hold thefa vo urite. #
Select Delete. #
Select Yes.
Deleting all favo urites #
Tap on © inthe media displa y. #
Select Phone. #
Select Z. #
Select the connected telephone. #
Select Contacts & call list. 402
MBUX multimedia sy stem

#
Select Delete all favourites.
A pop-up window appea rs:Do you want to
delete all favourites? #
Select Yes. Call li
st Overview of
the call list
Depending on whe ther your mobile phone sup‐
ports the PBAP Blue tooth®
profile or not, this
can ha vediffere nt ef fects on the presentation
and functions of the call list.
If th e PBAP Blue tooth ®
profile is suppor ted, the
ef fects are as follo ws:
R The call lists from the mobile phone are dis‐
pla yed in the multimedia sy stem.
R When connecting the mobile phone, you may
ha ve toconfirm the connection forth e PBAP
Blue tooth ®
profile. If
th e PBAP Blue tooth ®
profile is not suppor ted,
th e ef fects are as follo ws:
R The multimedia sy stem generates a call li st
independently as soon as calls are made in
th eve hicle.
R The call list is not synchronised with the call
lists in the mobile phone.
The multimedia sy stem can show suggestions
based on frequently used conta cts aswell as
incoming and outgoing calls (/ page315).
These are sh own at theto p of the call list.
Making a call from the call list
Multimedia sy stem:
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Phone #
Select +Call list . #
Select an entry.
The call is made.
Calling up additional options in the call list
Multimedia sy stem:
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Phone #
Select +Call list . #
For pr eviously stored contacts: select r
in the line of an entry.
The sear chresults are displa yed. #
For contacts who ha venot been stored:
select i.
Selecting options for sug gestions in the call
list
Re quirements:
R A profile has been created (/ page310).
R The Allow contact suggestions setting is
switched on (/ page315).
Mul timedia sy stem:
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Phone #
Select +Call list . #
Select Vinthe line of a sugges ted ent ry.
The following options are available:
R Save as favourite
R Do not suggest #
Select an option. MBUX multimedia sy
stem 403

Deleting
the call list
Multimedia sy stem:
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Phone 5

5 Z #
Select Contacts & call list. #
Select Delete call list. #
Select Yes.
% This function is only available if your mobile
does not suppo rtthe PBAP Blue tooth®
pro‐
fi le. Te
xt messages Overview of message functions
In
the messages menu you can recei veand send
te xt messa ges.
If th e connected mobile phone supports the
Blu etoo th®
MAP profile, the message function
can be used on the multimedia sy stem.
Yo u can obtain fur ther information about set‐
tings and suppor ted functions of Blue tooth®
-
capable mobile phones from a Mercedes-Benz service centre or at: http://www.mercedes-
benz.com/connect
Some mobile phones require fur ther settings
af te r being connected tothe multimedia sy stem
(see manufacturer's operating instructions).
Setting message displa ys
Multimedia sy stem:
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Phone 5

5 Z #
Select Message display .
The following options are available:
R All messages
R New and unread messages
R Messages while the vehicle is in motion
R Off (the message function is no lon ger
av ailable.) #
Select a setting. Re
ading messages
Multimedia sy stem:
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5 l
Using there ad-aloud function #
Select a contact. #
Select ¬toread aloud.
The message is read aloud.
Dictating and sending a new message
Re quirements:
R There is an Internet connection.
Multimedia sy stem:
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5 l #
Select a new message using r.
Ad ding a recipient #
Select f. #
Select a con tact. 404
MBUX multimedia sy stem

Dictating
text #
Select p.
The dictating function is star ted. #
Say the message.
Af terth evo ice message has been processed,
it is shown as text.
Sending a message #
Select Send.
% When theve hicle is stationary you can use
th eke yboard towrite a message. No In ter‐
net connection is requ ired touse theke y‐
board.
Re plying toa message in the messaging his‐
to ry
Multimedia sy stem:
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Phone 5

5 l
A message list is shown. #
Select rnexttoa con tact.
The messaging his tory with this con tact is
shown. #
Select p.
The dictating function is star ted. #
Say the message.
Af terth evo ice message has been processed,
it is shown as text. #
Select Send.
Using message templates
Multimedia sy stem:
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5 l
Using a template as a new messa ge #
Select rtowrite a new message. #
Add a recipient using f. #
Select a 0temp late.
Answering a messa gewith a template #
Select a message sequence with a con tact. #
Select a ªtemp late. #
Select a 0temp late. Fo
rw arding a message
Multimedia sy stem:
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Phone 5

5 l
A message list is shown. #
Select rnexttoa con tact.
The messaging his tory with this con tact is
shown. #
Press and hold on a message. #
Toforw ard a message: selectForward.
Calling a message sender
Multimedia sy stem:
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5 l
A message list is shown. #
Select rnexttoa con tact.
The messaging his tory with this con tact is
shown. #
Select Ä. #
Select Call. MBUX multimedia sy
stem 405

Using
telephone numbers or URLs from a
te xt message
Re quirements:
R An Internet connection is available tocall up
a URL.
Multimedia sy stem:
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Phone 5

5 l
A message list is shown. #
Select rnexttoa con tact.
The messaging his tory with this con tact is
shown. #
Select a telephone number or a URL in the
messa ge.
If a URL is selected thewe b br ows er opens.
If a telephone number is selec tedth efo llow‐
ing options are available:
R Call
R Write new text message #
Select an option. Deleting a message
Multimedia sy
stem:
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Phone 5

5 l #
Select a conta ct. #
Press and hold on a message. #
Todel eteth e message: selectDelete. In-Car Of
fice In-Car Of
fice functions
Using In-Car Of fice, you can connect your online
services with the multimedia sy stem.
The following functions are available:
R Display of the upcoming appointments in the
calenda r.
R Start navigation toan appointment. It is a
re qu irement that the appointment conta ins a
navigable destination forth e location.
R Display the appointment.
R Display and selection of tasks and calls to
compl ete. %
Please no tethat cer tain functions are only
av ailable when theve hicle is stationar y.
Calling up In-Car Of fice
Re quirements:
R A mobile phone is connec ted as the main
phone tothe multimedia sy stem.
R You ha vea user account in the Mercedes me
por tal: https://me.secure.mercedes-
benz.com
R The In-Car Of fice service is acti vated in the
Mercedes me por tal.
R You ha vea user account with an online
service, e.g. with Of fice 365, and ha vecon‐
nected this with In-Car Of fice via the
Mercedes me por tal.
Multimedia sy stem:
4 © 5
Mercedes me & Apps #
Select In-Car Office.
Yo u will see an appointments overview for
th e cur rent da y. 406
MBUX multimedia sy stem

Yo
u can find thefo llowing displa ysinthe
appointments overview:
R All-day appointments: All day
R Appointments with a limited duration, e.g.
four-hour appointment with starting and
completion time de tails.
Selecting a calendar entry function in In-Car
Of fice
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 In-Car Office 5
Calendar #
Select an appointment.
The following functions are available: Read aloud
R Call
Z Navigate Delete
#
Select a function. %
Some functions are on lyavailable when
additional information about the appoint‐
ment is entered. Functions which are not
av ailable are not shown.
The Call function is on lyavailable if a num‐
ber forth e appointment has been sa ved.
The Navigate function is only available, if a
navigable location forth e appointment has
been sa ved in the associated online account.
Selecting the functions of Tasks & Calls
Multimedia sy stem:
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Mercedes me & Apps
5 In-Car Office 5
Tasks & calls #
Select an entry.
The following functions are available:
R Read aloud
R Call
This option is on lyavailable forta sks if a
te lephone number has been sa ved.
R Delete #
Select an option. Marking an entry as comple
ted in Tasks &
Calls
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 In-Car Office 5
Tasks & calls #
Select theTasks & calls symbol.
An ove rview of theta sks and calls appears. #
Individual task or call: markthe selected
entry as comple tedO.
No ting an incoming call
When youre cei vean incoming call a prom pt
appears asking whe ther the call should be
accep ted, rejected or no ted. #
Select Reminder.
The call is declined and added tothe In-Car
Of fice Tasks & calls automatical ly. MBUX multimedia sy
stem 407