MERCEDES-BENZ EQC SUV 2019 Owners Manual

Ve
hicle Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
ï Tr ailer tow hit chwarning
lamp The
red trailer tow hit chwarning lamp is on.
*The trailer tow hit chis not operational or is swivelling. &
WARNING Risk of an accident if the ball neck is not loc ked
If th e ball neck is not in the loc ked position, the trailer may come loose. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do
not continue driving under any circums tances. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure and do not re-couple the trailer until the display message disappears. #
Notethe messages on the multifunction displa y.
If th e trailer hitch is swivelling: #
Wait until the ball coupling has reached the operational position.
Ù
Wa rning lamp for electric
po we rst eering The
red elect ric po werst eering warning lamp is lit while the drive sy stem is running.
*The po wer-assis tedsteering or thesteering itself is malfunctioning. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. 578
Displaymessa ges and warning/indicator lamps

Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do
not continue driving under any circums tances. #
Consult a qualified specialist workshop. #
Notethe messages on the multifunction displa y.Drive sy
stem Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
O Re duced po werwa rning
lamp The
yellow reduced po werwa rning lamp is on.
*D rive system po wer output is reduced. #
Notethe messages on the multifunction displa y.
Ú
Sy stem er rorwa rning lamp The
red sy stem er rorwa rning lamp is on.
*T here is a malfunction in the drive sy stem. #
Notethe messages on the multifunction displa y. Displ
aymessa ges and warning/indicator lamps 57 9

Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
# Elect rical fault warning
lamp The
red elect rical fault warning lamp is lit.
*T here is a fault with the electrics. #
Notethe messages on the multifunction displa y.580
Display messages and warning/indicator lamps

1,
2, 3 ...
12 V battery
see Battery (vehicle)
12 V so cket
see Soc ket (12 V)
230 V so cket
see Soc ket (230 V)
360° Camera ........................................... 235
Ca re .................................................... 469
Fu nction .............................................. 235
Opening the camera co ver (r eve rsing
camera) .............................................. .238
Selecting a view .................................. 238
Setting favo urites ................................ 238
Swit ching automatic operation
on/off (r eversing camera) .................. .238 A
A/C function Activating/deactivating (multimedia
sy stem) ................................................ 151
ABS (Anti-lock Braking Sy stem) ............ .198 Ac
celerator pedal
see Haptic accelerator pedal
Ac cess data
Setting (Blue tooth®
) ............................ 428
Ac cident and breakdown manage‐
ment
Mercedes me connect ........................ .418
Ac oustic locking verification signal
Ac tivating/deactivating ......................... 73
Ac oustic presence indica tor (sound
ge nerator)
No tes ................................................... 15 8
Ac tivating/deactivating automatic
vo lume adjustment
Ad vanced sound sy stem ......................4 58
Burmes ter®
sur round sound sy stem ... 457
Ac tive Blind Spot Assi st......................... 250
Ac tivating/deactivating ...................... .253
Brake application ................................. 252
Fu nction .............................................. 250
Sy stem limitations ...............................2 50
Tr ailer operation .................................. 252 Ac
tive Brake Assi st
Fu nction/no tes ................................... 202
Setting .................................................2 08
Ac tive Di stance Assist DISTRO NIC......... 212
Ac tive Emergency Stop Assist .............2 22
Ac tive Lane Change Assi st................... 221
Calling up a speed ............................... 214
Displ ays in the instrument display .......2 23
Fu nction ............................................... 212
Increasing/decreasing speed .............. 214
Re quirements: .................................... .214
Ro ute-based speed adap tation ........... .217
Selecting .............................................. 214
St eering wheel buttons ........................ 214
St oring a speed .................................... 214
Switching off/deacti vating .................. 214
Switching on/activating ....................... 214
Sy stem limitations ...............................2 12
Ac tive Eme rgency Stop Assist ...............222
Ac tive headlamps .................................... 137
Ac tive Lane Change Assi st..................... 221
Ac tivating/deactivating ...................... .222
Fu nction .............................................. 221 Index
581

Ac
tive Lane Keeping Assist .................... 253
Ac tivating/deactivating ...................... .255
Ac tivating/deactivating thewa rning .. .256
Fu nction .............................................. 253
Setting the sensitivity .......................... 256
Sy stem limits ....................................... 253
Tr ailer operation .................................. 253
Ac tive Parking Assist .............................. 239
Cross Traf fic Alert ............................... 24 4
Drive AwayAssi st................................ 24 3
Exiting a pa rking space ........................ 24 2
Fu nction .............................................. 239
Manoeuvring assi stance ...................... 24 4
Pa rking ................................................ 24 0
Sy stem limitations ...............................2 39
Ac tive Se rvice Sy stem PLUS
see AS SYST PLUS
Ac tive Speed Limit Assi st....................... 216
Displ ay................................................. 216
Fu nction ............................................... 216
Ac tive Steering Assist ............................ .219
Ac tivating/deactivating ...................... .220
Ac tive Emergency Stop Assist .............2 22
Ac tive Lane Change Assi st................... 221 Displa
ysinthe instrument display .......2 23
Fu nction ............................................... 219
Sy stem limitations ...............................2 19
Ad aptive brake lights .............................. 208
Ad aptive cruise control
see Active Dis tance Assi stDISTRONIC
Ad aptive functions, MULTIBEAM LED
see Intelligent Light Sy stem
Ad aptive Highbeam Assist Plus
Fu nction .............................................. 13 8
Switching on/off ................................. 14 0
Ad ditional door lo ck.................................. 76
Ad ditional value range
Setting display content ........................ 266
Ad dress book
see Contacts
Ad justing the balance/ fader
Adva nced sound sy stem ......................4 58
Burmes ter®
sur round sound sy stem ... 457
Ad justing the sound focus
Burmes ter®
sur round sound sy stem ... 457 Ad
justing treble, mid- range and bass
settings
Advanced sound sy stem ......................4 58
Burmes ter®
sur round sound sy stem ... 457
Ad vanced sound sy stem
Ac tivating/deactivating au tomatic
vo lume adjustment .............................. 458
Ad justing the balance/fader ............... 458
Ad justing treble, mid-range and bass
settings ............................................... 458
Calling up the sound menu .................. 458
Information .......................................... 458
Af ter-sales service centre
see ASS YST PLUS
Air conditioning menu Calling up ............................................. 151
Air distribution Setting (multimedia sy stem) ................1 52
Air freshener sy stem
see Frag rance sy stem
Air inlet see Air-water duct 582
Index

Air pressu
re
see Tyre pressure
Air vents ................................................... 157
Ad justing (front) ................................... 157
Ad justing (rear) .................................... 157
Air vents
see Air vents
Ai r-re circulation mode ............................ 15 2
Air-water duct .......................................... 463
Ke eping free ........................................4 63
Airbag ........................................................ .37
Ac tivation .............................................. 31
Fr ont airbag (driver, front passenger) ....37
Ins tallation locations ............................ .37
Knee airbag ........................................... 37
Overview ............................................... 37
PA SSENGER AIR BAG indicator lamp .... .41
Pr otection ..............................................38
Re duced pr otection ...............................39
Side impact airbag ................................. 37
Wi ndow airbag ....................................... 37
Alarm sy stem
see ATA (anti-theft alarm sy stem) All-wheel distribution
Function ............................................... 175
All-wheel drive Function ............................................... 175
Alternative route
see Route
Ambient lighting Setting (multimedia sy stem) ................1 41
Android Auto ............................................ 413
Connecting a mobile phone ................ .413
Control using the application buttons .. 414
Ending .................................................. 414
Information ..........................................4 13
Overview ..............................................4 13
Sound settings ..................................... 414
Tr ans ferred vehicle data ....................... 41 5
Animals Pets in theve hicle ................................. 70
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains Anti-theft ala
rmsystem
see ATA (anti-theft alarm sy stem)
Anti-theft pr otection
Ad ditional door lock ...............................76
Immobiliser ........................................... 96
Anti-theft pr otection
see ATA (anti-theft alarm sy stem)
Anticipatory occupant pr otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay ®
......................................... 411
Connecting an iPhone ®
........................ 412
Control using the application buttons .. 412
Ending .................................................. 412
No tes ................................................... 412
Overview ..............................................4 11
Sound settings ..................................... 412
Tr ans ferred vehicle data ....................... 41 5
Asht ray
Fr ont centre console ............................ 127
Re ar passenger compartment ............ .128 Index
583

Assistance
Menu (on-board co mputer) .................. 268
Assistance sy stems
see Driving saf ety sy stem
ASS YST PLUS ........................................... 459
Battery disconnection pe riods .............4 59
Displ aying the service due date ........... 459
Fu nction/no tes ................................... 459
Re gular maintenance work .................. 459
Special service requirements .............. 459
ATA (anti-theft ala rmsystem) .................. 96
Deactivating the alarm .......................... 97
Fu nction ................................................ 96
Fu nction of interior pr otection ............... 97
Priming/deactivating interior pr otec‐
tion ........................................................ 98
Priming/deactivating tow- aw ay pro‐
te ction ................................................... 97
To w- aw ay protection function ................97
AT TENTION ASSI ST.......................... 245, 24 6
Fu nction .............................................. 24 5
Setting ................................................. 24 6
Sy stem limitations ...............................2 45At
tention assistant
see ATTENTION ASSIST
Au gmented reality
see Route guidance with augmented reality
Au thorised workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights .........................13 5
Au tomatic front passen ger front air‐
bag deacti vation sy stem
see Automatic front passenger front
airbag shutoff
Au tomatic front passen ger front air‐
bag shu toff ........................................... 40, 41
Fu nction of the automatic front
passenger front airbag deactivation
sy stem ................................................... 40
PA SSENGER AIR BAG indicator lamp .... .41
Au tomatic mir rorfo lding function
Ac tivating/deactivating ...................... .149
Au tomatic seat adjustment
Setting ................................................ .105 Au
tomatic transmission
Engaging neutral .................................. 174
Axle load Perm issible .......................................... 511
Tr ailer operation .................................. .519 B
Bag hook .................................................. 12 2
Ball ne ck
Extending/r etra cting ........................... 256
BA S (Brake Assist Sy stem) .................... .198
Battery Key ........................................................ .74
Battery see Battery (vehicle)
see High-vol tage battery
Batte ry(high-voltage on-boa rdelectri‐
cal sy stem)
see High-voltage battery
Battery (vehicle) ...................................... 482
Charging .............................................. 482
No tes .................................................. 480
Re placing ............................................ 482 584
Index

St
arting assis tance .............................. 482
Battery charged
see High-voltage on-board electrical sy stem
Belt see Seat belt
Bicycle rack
Tr ailer operation .................................. 260
Blind Spot Assist .................................... .250
Ac tivating/deactivating ...................... .253
Fu nction .............................................. 250
Sy stem limitations ...............................2 50
Blue tooth ®
................................................ 331
Information .......................................... 331
Setting up an Internet connection ....... 428
Switching on/off ................................. 331
Boot lid see Tailgate
Brake Assist Sy stem
see BAS (Brake Assi stSystem)
Brake fluid
No tes ................................................... 514Brake
forc e distribution
EBD (Elect ronic Brake forc e Distribu‐
tion) ..................................................... 201
Brakes ABS (Anti-lock Braking Sy stem) ........... 19 8
Ac tive Brake Assi st.............................. 202
Ad aptive brake lights .......................... .208
BA S (Brake Assi stSystem) .................. 19 8
Driving tips .......................................... 16 5
EBD (Electronic Brake forc e Distribu‐
tion) ..................................................... 201
HOLD function .....................................2 25
Limi ted braking ef fect (salt-trea ted
ro ads) .................................................. 16 5
Re cuperation ........................................ 161
Braking assistance see BAS (Brake Assi stSystem)
Breakdown Overview of the help functions .............. 14
To w- starting ........................................ 486
To wing away ........................................ 483
Tr ansporting theve hicle ......................4 85
Wheel change ...................................... 502 Breakdown
see Flat tyre
Bu rm ester ®
sur round sound sy stem .....4 56
Ad justing the balance/fader ............... 457
Ad justing the sound focus ................... 457
Ad justing treble, mid-range and bass
settings ............................................... 457
Au tomatic volume adjustment ............ .457
Calling up the sound menu .................. 456
Information .......................................... 456
Selecting the sound profile .................. 457
Butto ns
St eering wheel .................................... 263 C
Call list Deleting ............................................... 404
Making a call ....................................... 403
Overview ............................................. 403
Selecting options ................................ 403
Selecting options for suggestions ........ 403
Calling up the sound menu
Adva nced sound sy stem ......................4 58
Burmes ter®
sur round sound sy stem ... 456 Index
585

Calls
.......................................................... 398
Ac cepting ............................................ 398
Ac tivating functions du ring a call ........ 398
Calls wi thseveral participants ............ .398
Declining ............................................. 398
Ending a call ........................................ 398
Incoming call during an existing call .... 399
Making ................................................ 398
Mercedes me ...................................... .415
Camera see 360° Camera
see Reversing camera
Car key
see Key
Car wash
see Care
Car wash (care) ....................................... 463
Car-to-X-Communication Displaying hazard warnings ................ .377
Overview ..............................................3 76
Sending hazard warnings .................... .377
Care .......................................................... .471
Air-water duct ...................................... 463
Car wash ............................................. 463 Carpet ..................................................
471
Deco rative foil .................................... .467
Displ ay................................................. 471
Exterior lighting ................................... 469
High-p ressure cleaner .........................4 64
Matt finish ........................................... 466
Pa int wo rk ............................................ 466
Plastic trim .......................................... 471
Re alwo od/trim elements .................... 471
Re versing camera/360° Camera ........ 469
Ro of lining ............................................ 471
Seat belt .............................................. 471
Seat co ver ............................................ 471
Senso rs............................................... 469
Tr ailer hit ch......................................... 469
Ve hicle soc ketfo rth e high-voltage
battery ................................................ 469
Wa shing byhand ................................. 464
Wheels/rims ....................................... 469
Wi ndo ws .............................................. 469
Wi per blades .......................................4 69
Carpet (Care) ............................................ 471
Changing the lights
Driving abroad (symm etrical low
beam) .................................................. 13 4Cha
rging .................................................. .183
Battery (vehicle) .................................. 482
Cha rge le vel display ............................ .178
Charging cable cont rol panel .............. .181
Charging station (mode 3/4) .............. .184
Ending thech arging process ................ 187
Indicator lamps on vehicle soc ket ........ 17 9
Mains soc ket (mode 2) ........................ 180
No tes on charging the high-voltage
battery .................................................1 75
No tes on the high-voltage battery ........ 481
Setting the maximum possible charg‐
ing cur rent ........................................... 183
St arting thech arging process .............. 184
Ve hicle soc ket ..................................... 17 9
Wa llbox (mode 3) ................................ .183
Charging cable control panel Function/no tes .................................... 181
Cha rging process
Pa ying ................................................ .356
Charging stations
Showing on the map ............................3 56
Charging the bat tery
At time of depa rture ............................ 178586
Index

Char
geleve l display ............................ .178
Setting the maximum charging cur‐
re nt ...................................................... 178
We ek profile ........................................1 78
Cha rging the high-voltage bat tery
Charging station (mode 3/4) .............. .184
Mains soc ket (mode 2) ........................ 180
St arting thech arging process .............. 184
Wa llbox (mode 3) ................................ .183
Child saf ety lock
Re ar door .............................................. 69
Re ar side wind ows................................. 70
Child seat Appr oval categories .............................. .53
At tach ing (no tes) ................................... 52
Basic instructions ..................................45
Fr ont passenger seat (no tes) ................. 67
Fr ont passenger seat (without auto‐
matic airbag shutoff) ............................. 66
ISOFIX/i-Size (fitting) ............................59
No tes on risks and dangers ...................46
Re commended child restra int sys‐
te ms ...................................................... 50
Seats suita blefor belt-secu redch ild
re stra int sy stems ................................... 63 Seats suitable
for i‑Size child
re stra int sy stems ................................... 58
Seats suitable for ISOFIX child
re stra int sy stems ................................... 55
Securing on the front passenger seat ....68
Secu ring on there ar seat ...................... 65
To pTe ther ..............................................61
Child ren
Av oiding dangers in theve hicle .............46
Basic instructions .................................. 45
Cho ck....................................................... 502
St orage location ..................................5 02
Cho ck
see Chock
CI+ module ..............................................4 55
Calling up a menu ................................ 455
CI+ module (TV) Inserting a Smart Card ........................ 454
Cigar ette lighter
Fr ont centre console ........................... 12 8
City lighting ............................................ .138
Cleaning see Care Climate control
Activating/deactivating the A/C
function (multimedia sy stem) ............... 151
Ac tivating/deactivating the synchro‐
nisation function (multimedia sys‐
te m) ..................................................... 15 2
Air di stribution settings ........................ 151
Air-reci rculation mode ........................ .152
Au tomatic control ................................ 151
Calling up the air conditioning menu ....1 51
Climate style function .......................... 151
Demi sting windo ws............................. 15 2
Fr ont air vents ..................................... 157
Immedia tepre-entry climate control ...1 56
Inserting/removing theflacon (fra‐
gr ance sy stem) .................................... 15 3
Ionisation ............................................. 15 2
No te .................................................... 15 0
Pre-ent ryclimate control at depar‐
ture time .............................................. 15 5
Pre-ent ryclimate control using the
ke y ...................................................... .154
Re ar air vents ...................................... 157
Re ar operating unit .............................. 15 0
Setting (multimedia sy stem) ................1 51
Setting the fragrance sy stem ............... 15 2 Index
587