engine MERCEDES-BENZ EQC SUV 2021 Owner's Guide

Display messages
Possible causes/consequences and M
MSolutions #
Select transmission position h,kor neutral i.
To shift out of P or N,
depress brake and start
engine *
Yo u ha veattem ptedto shift the transmission out of park position jor neutral iand into ano ther transmission
position. #
Depress the brake pedal. #
Start the drive sy stem. #
Change the transmission position.
Apply brake to select D or R *
You ha veattem ptedto select transmission position hork. #
Depress the brake pedal. #
Select transmission position hork.
Apply brake to select R *
You ha veattem ptedto select transmission position k. #
Depress the brake pedal. #
Select transmission position k.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *
The driver's door is not fully closed and transmission position h,kor neutral iis selected.
The vehicle may rollaw ay. #
Select pa rkposition jwhen switching off theve hicle.
N permanently active Risk
of vehicle rolling *
While theve hicle is rolling or while you are driving, neutral ihas been en gage d. #
Tostop, depress the brake pedal. Display messages and
warning/indicator lamps 37 9

Seats suitable
for i‑Size child
re stra int sy stems..................................... 57
Seats suitable for ISOFIX child
re stra int sy stems..................................... 56
Securing on the co-driver seat................65
Secu ring on there ar seat........................ 63
To pTe ther............................................... 60
Children Avoiding dangers in theve hicle............... 50
Basic instructions.................................... 49
Chock Storage location.................................... 336
Chock see Chock
City lighting................................................ 127
Cleaning see Care
Climate control Activating/deactivating the A/C
function (MBUX multimedia sy stem)..... 14 0
Ac tivating/deactivating the synchro‐
nisation function (MBUX multimedia
sy stem).................................................. 141
Air-reci rculation mode.......................... .141 Au
tomatic control.................................. 14 0
Calling up the air conditioning menu..... 14 0
Climate style function............................1 40
Demisting the windscreen..................... 13 9
Demi sting windo ws................................ 141
Fr ont air vents....................................... 14 6
Immedia tepre-entry climate control.....1 45
Inserting/removing theflacon (fra‐
gr ance sy stem)...................................... 14 2
Ionisation............................................... 141
No te...................................................... 13 9
Pre-ent ryclimate control at depar‐
ture time................................................ 14 4
Pre-ent ryclimate control using the
ke y........................................................ .143
Re ar air vents........................................ 14 6
Re ar operating unit................................ 13 9
Setting (MBUX multimedia sy stem)....... 14 0
Setting the air distribution..................... 13 9
Setting the air flow ................................. 13 9
Setting the climate style........................ 141
Setting the fragrance sy stem.................1 42
Setting thete mp eratur e........................ 13 9
Switching on/of f................................... 14 0
Switching there ar wind owheater
on/off...................................................1 39THERMATIC control pane
l...................... 13 9
THERMOTRONIC contro l panel..............139
Ve ntilating theve hicle (con venience
opening)................................................. .85
Climate style
Fu nction................................................ 14 0
Setting................................................... 141
Clo thes hook .............................................. 11 5
Cockpit Overview................................................... 6
Cof fee cup symbol
see ATTENTION ASSIST
Collision de tection (pa rked vehicle)
Information............................................ 186
Combination switch .................................. 124
Compu ter
see On-board computer
Con venience closing ................................... 85
Con venience opening ..................................85
Coolant (engine) Check le vel............................................ 302
No tes....................................................3 49422
Index

Display (on-boa
rdcompu ter)
Displ ays on the multifunction displa y.... 251
Displ aymessage
Calling up (on-board compu ter)............ .355
No tes....................................................3 55
Display messages ¯ - - - km/h ..................................... 386
ç - - - km/h ..................................... 387
È - - - km/h ..................................... 387
# 12V battery See Owner's Man‐
ual......................................................... 372
ò Acoustic presence indicator
inoperative............................................ 366
: Active Light Sy stem inoperative... 362
é ATTENTION ASSIST inoperative ....385
é ATTENTION ASSIS T:Take a
break!....................................................3 86
: Automatic driving lights inoper‐
ative....................................................... 361
Û Battery overheated Stop,
eve rybody out! Outdoors if possible ......370 Á
Changekey bat teries ...................3 59
è Charger cable connected............. 368
J Check brake fluid le vel................. 384
ï Check trailer hitch lo ck................ 375
h Check tyre(s) ................................ 401
ÿ Coolant Stop vehicle Switch
engine off..............................................3 67
! currently una vailable See Own‐
er's Manual .......................................... .395
÷ currently una vailable See Own‐
er's Manual .......................................... .396
ä Fault Drive at max. 80 km/h........ 394
6 Front left malfunction Consult
wo rkshop (e xample).............................. 356
& inoperative Charge HV battery..... 364
& inoperative High-vol tage bat‐
te ry charging incomple te....................... 364
! inoperati veSee Owner's Man‐
ual......................................................... 396 ÷
inoperati veSee Owner's Man‐
ual......................................................... 397
T inoperati veSee Owner's Man‐
ual......................................................... 398
G Inoperati ve................................... 400
: Intelligent Light Sy stem inoper‐
ative...................................................... 362
Á Key not de tected (red displ ay
messa ge)............................................... 360
Á Key not de tected (white displ ay
messa ge)............................................... 360
: Left dipped beam (e xamp le)........ .361
6 Left windowbag malfunction
Consult workshop (e xample)................ .357
: Malfunction See Owner's Man‐
ual......................................................... 361
d Malfunction Visit workshop.......... 372
Û Malfunction Visit workshop.......... 371
d Malfunction.................................. 372
Û Malfunction.................................. 371424
Index

ð
Maximum speed exceeded ........... 389
ç Off................................................3 88
ë Off................................................ 385
ï Operation only possible in
transmission position P......................... 374
! Parking brake See Owner's
Manual .................................................. 381
& Pre-entry climate control (via
ke y) available again af ter engine start ...3 65
& Pre-entry clima tecontrol (via
ke y) inoperati veHV-battery low............ 365
_ Rear left seat backrest not
loc ked (Example)................................... 378
h Rectify tyre pressure.................... 402
! Release parking brake .................. 384
Á Replace key.................................. 359
Ý Reser veleve l Char gehigh-volt‐
age battery............................................ 371
6 Restra int sys. malfunction Con‐
sult workshop........................................ 356 Ù
Steering malfunction Incre ased
ph ysical ef fort See Owner's Manual...... 376
Ù Steering malfunction Stop
immediately See Owner's Manual ..........376
Û Stop immediately Drive will be
deactivated Char gehigh-volt. battery.... 370
d Stop Switch engine off.................3 72
ç suspended.................................... 387
: Switch off lights ........................... 362
: Switch on headlamps ................... 362
+ Top up coolant See Owner ’s
Manual.................................................. 367
¥ Top up washer fluid ...................... 378
v Towing not permit ted See Own‐
er's Manual........................................... 366
ï Trailer coupling in motion .............374
! Turn on the ignition torelease
th e parking brake..................................3 84
d Vehicle is operational Switch
off ignition before exiting....................... 374h
Warning tyre defect..................... .402
h Wheel sensor(s) missing............... 401
Ac tive Blind Spot Assi stcur rently
una vailable See Owner's Manual ...........392
Ac tive Blind Spot Assi stinope rative ...... 392
Ac tive Blind Spot Assi stnot available
when towing a trailer See Owner's
Manual .................................................. 392
Ac tive Brake Assi stFunctions cur‐
re ntly limited See Owner's Manual ........ 398
Ac tive Brake Assi stFunctions limited
See Owner's Manual............................. 399
Ac tive Dis tance Assi stavailable again ...3 88
Ac tive Dis tance Assi stcur rently
una vailable See Owner's Manual ...........388
Ac tive Dis tance Assi stinope rative ........ 388
Ac tive Lane Keeping Assist Camera
view restricted See Owner's Manual..... 393
Ac tive Lane Keeping Assist cur rently
una vailable See Owner's Manual ...........393 Index
425

Ac
tive Lane Keeping Assist inopera‐
tive........................................................ 393
Ac tive Steering Assist cur rently
una vailable due tomultiple emer‐
ge ncy stops...........................................3 89
Ac tive Steering Assist cur rently
una vailable See Owner's Manual ...........389
Ac tive Steering Assist inoperative ......... 389
Ad aptive Highbeam Assist Plus Cam‐
era view restricted See Owner's
Manual................................................. .363
Ad aptive Highbeam Assist Plus cur‐
re ntly una vailable See Owner's Man‐
ual......................................................... 363
Ad aptive Highbeam Assist Plus inop‐
erative.................................................. .363
Apply brake todeselect Park (P)
position................................................. 378
App lybrake toselect D or R..................3 79
Apply brake toselect R.......................... 379Beginning eme
rgency stop.................... 390
Blind Spot Assist cur rently una vaila‐
ble See Owner's Manual ........................ 391
Blind Spot Assist inope rative ................. 392
Blind Spot Assi stnot available when
to wing a trailer See Owner's Manual .....3 92
Cha rging fault Please change charg‐
ing me thod See Owner's Manual........... 369
Charging me thod cur rently una vaila‐
ble Please try again or change charg‐
ing me thod............................................ 369
Check brake pads See Owner's Man‐
ual......................................................... 385
Cruise contro l and Limiter inope rative.. 386
Cruise control inope rative..................... 386
Cruise control off.................................. 386
Fr ont-passenger airbag disabled See
Owner's Manual....................................3 57
Fr ont-passenger airbag enabled See
Owner's Manual....................................3 58Hazard
warning lamps malfunctioning.. .364
High-voltage battery maintenance
requ ired ur gently. No start in appr ox.
XXX km (red display message) ..............373
High-voltage battery maintenance
requ ired ur gently. No start in appr ox.
XXX km (yellow display message) .........373
High-voltage battery maintenance
requ ired ur gently. Without engine
re start, consult workshop ......................3 73
Limiter inoperative................................ 387
Limiter passive ...................................... 387
Mercedes me connect Services limi‐
te d See Owner's Manual....................... 400
N permanently active Risk of vehicle
ro lling .................................................... 379
Not possible tounlo ck ch arging
cable See Owner's Manual .................... 368
On lyselect Park (P) when vehicle is
st ationary.............................................. 378426
Index

Pa
rking Assist and PARKTRONIC
inoperative See Owner's Manual ...........394
Pa rking Assist Manoeuvring assis‐
ta nce limited See Owner's Manual........ 394
Place theke y in the mar ked space
See Owner's Manual............................. 360
PRE-SAFE inoperative See Owner's
Manual..................................................3 59
Ra dar sensors dirty See Owner's
Manual..................................................3 99
Re duce speed ........................................ 404
Re duced drive sy stem per form ance
See Owner's Manual............................. 369
Re versing not poss. Consult work‐
shop......................................................3 80
Risk of vehicle rolling Driver door
open and transmission not in P............. 379
Speed limit (winter tyres) XXX km/h..... 389
Speed Limit Assi stcur rently una vail‐
able See Owner's Manual ...................... 388 Speed Limit Assist inope
rative.............. 388
To shift out of P or N,depress brake
and start engine.................................... 379
To switch off the engine, press
St art/ Stop button for at least 3 sec‐
onds or 3 times. ................................... .366
Tr af fic Sign Assi stCamera view
re stricted See Owner's Manual............. 391
Tr af fic Sign Assi stcur rently una vaila‐
ble See Owner's Manual ........................ 390
Tr af fic Sign Assi stinope rative ............... 390
Tr ansmission Malfunction Stop............. 380
Ty re press. monitor cur rently una vail‐
able ...................................................... .400
Ty re press. monitor inoperative.............4 01
Ty re press. monitor inoperative No
wheel sensors ...................................... .401
Ty re(s) ove rheated................................. 403
Ve hicle not cur rently being charged
Charging station fault ............................ 368 Wi
thout changing gear, consult work‐
shop......................................................3 80
Wi thout starting engine again, con‐
sult workshop........................................ 371
Display on the windscreen
see Head-up display
Distance control see Active Dis tance Assi stDISTRONIC
DI STRO NIC
see Active Dis tance Assi stDISTRONIC
Door Additional door loc k................................ 73
Child saf ety lock (rear door).................... 67
Locking/unlocking (emergency key)....... 77
Opening (from inside).............................. 74
Un locking (from inside)............................ 74
Door cont rol panel....................................... 12
Dr aw bar
see Tow- bar sy stem
Drive Away Assist ...................................... 238
Drive Away Assist
see Pr otection against collision Index
427

EAS
Y-PA CK load-securing kit
Ins talling/ removing thete lescopic rod.. 11 6
No tes..................................................... 11 5
EBD (Electronic Brake forc e Distribu‐
tion)
Function/no tes..................................... 19 2
ECO Assist Function................................................ 15 5
ECO display Function................................................ 15 5
Electric mode Notes..................................................... 147
Electric pa rking brake
Applying automaticall y.......................... 185
App lying/ releasing manuall y................. 186
Emergency braking................................ 186
Re leasing automaticall y......................... 186
Electrical fuses see Fuses
Electromagnetic compatibility Declaration of conformity........................ 22
Electronic Stability Prog ram
see ESP ®
(Electronic Stability Prog ram) Emer
gency
Fire extinguisher.................................... 312
Fir st-aid kit (so ftsided).......................... 312
Overview of the help functions................ 14
Re moving thewa rning triangle.............. .311
Saf etyve st............................................. 311
Setting up thewa rning triangle............. .311
Emer gency braking ................................... 186
Emer gency braking
see BAS (Brake Assi stSystem)
Emer gency call
see Mercedes-Benz emer gency call sy stem
Emer gency key
Inserting/removing................................. 72
Locking/unlocking the doors.................. 77
Un locking theta ilgate............................ .82
Emer gency operation mode
St arting theve hicle...............................1 52
Emer gency shutoff
see High-voltage on-board electrical sy stem
Emer gency spare wheel
No tes....................................................3 42
Emer gency start (drive sy stem)............... 324 Energy
flow displ ay
Displ aying.............................................. 14 9
Fu nction/no tes..................................... 14 9
Engine Engine number..................................... .346
St arting assis tance................................ 320
Engine see Drive sy stem
Engine bonnet Opening/closing................................... 300
Engine electronics Notes....................................................3 44
Engine number .......................................... 346
ERA-GLONASS test mode
St arting/ending.................................... 289
Er ro r message
see Displ aymessa ge
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stability Prog ram)
ESP ®
Crosswind Assis t.................................. .191
Tr ailer stabilisation................................ 19 2 Index
429

ESP
®
(Electronic Stability Prog ram)
Ac tivating/deactivating......................... 19 2
Fu nction/no tes..................................... 19 0
EU general operating permit number ...... 346
Exterior lighting Care...................................................... 307
Exterior lighting see Lights F
Fa tigue de tection
see ATTENTION ASSIST
Fire extinguisher........................................ 312
Fi rs t-aid kit (soft sided) .............................312
Flacon Inserting/removing............................... 14 2
Flat towing
see Tow- bar sy stem
Flat tyre Notes..................................................... 312
TIREFIT kit.............................................. 313
Wheel chang e....................................... .337 Floor mats
.................................................. 12 2
Fo il co vering
Ra dar and ultrasonic sensor s................187
Fr ag rance
see Frag rance sy stem
Fr ag rance sy stem
Inserting/removing theflacon.............. .142
Setting................................................... 14 2
Fr ee software............................................. .33
Fr equencies
Mobile phon e........................................ 345
Tw o-w ayradio.......................................3 45
Fr ont airbag (driver, front passenger)....... 40
Fr ont passenger seat
see Seat
Fu el consum ption indicator
Calling up.............................................. .161
Fu nction seat
see Door cont rol panel
Fu ses
Before replacing a fuse.......................... 324
Fu se assignment diagram...................... 324
Fu se box in the engine compartment....3 25Fu
se box in the front passenger foot‐
we ll....................................................... 326
Fu se box in the load compartment........3 27
Fu se box on the dashboard................... 326
No tes..................................................... 324 G
Garage door opener Cleari ngthe memory.............................1 85
Programming buttons............................ 183
Re solving problems............................... 184
Synchronising thero lling code............. .184
Garage door opene rs
Opening/closing the door.....................1 84
Genera l operating permit number (EU)... 346
Genuine parts............................................. .18
Genuine wood (Care) ................................ 308 H
Handbrake see Electric parking brake
Handling characteristics (unusual)......... 328
HANDS-FREE ACCESS .................................. 81430
Index

Seats suitable
for attaching..................... 57
Identification pla te
Engine................................................... 346
Ve hicle..................................................3 46
Ignition Switching on (S tart/S top button).......... 151
Ignition key
see Key
Immedia tepre-entry climate control ......14 5
Immobiliser .................................................. 89
Implied warranty
Ve hicle.................................................... 29
In-Car Of fice
Fe atures................................................ 283
Indicator lamp see Warning/indicator lamp
Individual drive prog ram
Con figuring............................................ 16 0
Selecting............................................... 16 0
Inspection see AS SYST PLUS Instrument clus
ter
Fu nction/no tes............................. 248, 24 9
Instrument display Function/no tes..................................... 24 9
Instrument clus ter..................................... 8
Wa rning/indicator lamps...................... 404
Instrument display and on-boa rd
compu ter
Fu nction/no tes..................................... 24 8
Intelligent Light Sy stem
Ac tivating/deactivating......................... 127
Ac tive headla mps.................................. 12 6
Ad aptive Highbeam Assist Plus............ .127
City lighting.......................................... .127
Corne ring light....................................... 12 6
Mo torw ay mode..................................... 12 6
Overview............................................... 12 5
Interior lighting Adjusting............................................... 12 9
Ambient lighting.................................... 13 0
Re ading lam p......................................... 12 9
Switch-off del aytime............................. 131
Interior pr otection
Fu nction.................................................. 91Priming/deactivating.............................. 92
Internet radio
see TuneIn
Ionisation Activating/deactivating (MBUX mul‐
timedia sy stem).....................................1 41
iPhone ®
see Smartphone integ ration
ISOFIX child seat anchor
Seats suitable for attaching..................... 56
ISOFIX child seat securing sy stem
Fitting..................................................... .58 J
Jack Declaration of conformity........................ 25
Storage location.................................... 336
Jump-start connection.............................. 320 K
Key Acoustic locking verification signal.......... 71
Battery.................................................... 72432
Index

Mercedes-Benz service centre
see Qualified specialist workshop
Message (multifunction display) see Display message
Message memory...................................... 355
Mir rors
see Outside mir rors
Mobile phone Frequencies........................................... 345
Tr ansmission output (maximum )........... 345
Mobile phone see Smartphone integration
see Telephone
Model series see Vehicle identification plate
Mo torw ay mode ......................................... 12 6
MULTIBEAM LED........................................ 12 5
Multifunction display Overview of the displa ys........................ 251
Multifunction steering wheel
Overview of buttons.............................. 250 Multifunction
steering wheel
see Steering wheel
Multimedia sy stem
see MBUX In terior Assis tant (multi‐
media sy stem)
see MBUX multimedia sy stem N
Na vigation
No tes..................................................... 267
Overview............................................... 269
Showing/hiding the menu..................... 268
Switching on......................................... 268
Na vigation
see Destination entry
see Map
see Route
Na vigation with Electric Intelligence
see Route
Ne utral
Engaging................................................ 16 2 O
Occupant saf ety
see Airbag
see Automatic front passenger front
airbag shutoff
see Child seat
see Pets in theve hicle
see PRE-SAFE ®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
see Restra int sy stem
see Seat belt
On-board computer Displaying the service due dat e............ 299
Head-up displ aymenu........................... 252
Multifunction displa y............................. 251
Ope rating.............................................. 250
Overview of menus................................ 250
On-board diagnostics in terface
see Diagnostics connection
On-board electronics Engine electronics................................. 344
Notes....................................................3 44436
Index