MERCEDES-BENZ EQE SALOON 2022 Owners Manual

#
T
To r
o r ese
ese t t
t the map t
he map t o t
o the curr
he curr ent v
ent vehicle posi-
ehicle posi-
tion:
tion: select \Centre .
Selecting map or
Selecting map or ient
ientation
ation #
Tapre peatedly on theÄ compass symbol
on the map.
The map orientation changes in this order:
R The 3D map view is aligned tothe direc-
tion of tr avel.
R The 2D map view is aligned tothe direc-
tion of tr avel.
R The 2D map view is displa yed so that nor th
is alw ays at theto p.
R The map sho ws the comple teroute. Using ser
Using ser
vices
vices R
R
eq
eq uir
uir ements:
ements:
R There is an Internet connection.
R Mercedes me connect is available.
R You ha veset up a user account in the
Mercedes me Portal. R
The vehicle is connected toa user account
and you ha veaccep tedth e conditions of use
fo rth e service.
Fu rther information can be found at: https://
www.mercedes.me
R The service is available and has been activa-
te d.
Multimedia system: 4 ©
Sho
Sho wing
wing tr
tra1c
a1c inf
infor
ormation
mation #
Select Zinthe navigation menu
(/ page 330). #
Select View. #
Activate Traffic . #
Activate Traffic incidents andFree-flowing
traffic.
Tr a1c incidents, forex ample roadwor ks, local
area reports (e.g. fog) and warning message s,
are shown on thero ute.
The tra1c delay is displa yedfo rth e cur rent
ro ute. The smallest value forth e display for
tra1c dela ysis a minute. Displa
Displa ying hazar ying hazar d w
d war
arnings
nings
If hazard warnings are available these can be
shown as symbols on the map. The display
depends on the settings forth eTraffic incidents
option. #
Set the option via Z.
If th e option is activated, all of the symbols are
shown.
If th e option is deactivated, the symbols are
only shown when there is a hazard warning.
The following hazards may be shown on the
map:
R Accidents and breakdowns
R Slippery roads, fog, crosswinds and heavy
ra in
R Hazards repor ted manually
R Vehicle with active hazard warning light
R Roadwor ks
R Additional hazards (if available)
Displa
Displa ying online map cont ying online map cont ents
ents #
Select Zinthe navigation menu. 338
338
MBUX multimedia system

#
Select View. #
Switch on an online se rvice, e.g. Weather.
Cur rent we ather information is displ ayed on
th e navigation map, e.g. temp erature or cloud
co ver.
The service information is not sh own in all
map scales, e.g. weather symbols.
P
P ar
ar king ser
king ser vice
vice
* NO
NOTE
TEDamage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. *
N NOOTE
TE Vehicle damage due tofailure to
obser velocal information and parking
conditions The data is based on
the information pr ovided
by there specti veservice pr oviders.
Mercedes-Benz does not guarantee the accu-
ra cy of the information pr ovided in relation to
th e car park or parking area. #
Always obser vethe local information and
conditions. %
This service is not available in all countries. #
Select Zinthe navigation menu and acti-
va te Parking. #
Tap on jinthe map. #
Select a parking option.
The map sho ws the parking options in the
vicinity.
The following information is displa yed (if avail-
able):
R Destination address, dis tance from cur rent
ve hicle position and ar riva l time R
Information on the multi-s tore y car
park/car park
Fo rex ample, opening times, parking
ch arge s, cur rent occupancy, maximum
parking time, maximum access height maximum access height .
The maximum access height sh ownby the
parking service does not replace the need
fo r obser vation of the actual circumstan-
ces.
R Available payment options (Mercedes pa y,
coins, bank no tes, cards)
R Details on parking tari.s
R Number of available parking spaces
R Payment me thod (e.g. at parking me ters)
R Services/facilities at the parking option
R Telephone number #
Calculate thero ute (/ page 333). MBUX multimedia system
339 339

N
N
o
ot
tes on t
es on t he dashcam
he dashcam *
N
NOOTE
TE Obser velegal regulations and data
pr otection provisions Yo
u are legally responsible for operation and
use of the dashcam functions.
The legal requ irements relating tooperation
and use of the dashcam can vary depending
on the country in which the dashcam is oper-
ated.
This function is not permitted in all countries. #
Before using the dashcam, inform your-
self about the content of the legal regu-
lations, in particular the data pr otection
re gulations in there specti vecount ryof
use. #
Obser vethe legal regulations, in particu-
lar the data pr otection regulations. %
Toensure secure operation, only use FAT32
or exFA Tfo rm atted USB storage devices.
% The /le size and therefore the duration of sin-
gle recording is limited bythe limitations of
th e USB 0ash drive form at. So FAT32 form at- te
d USB 0ash drives do not allow /les lar ger
th an 4 GB, forex ample.
When the /le size is reached, there cording
stops and youre ceive a noti/cation.
% The following functions are available in the
Gallery app:
R Swit ching write pr otection on or o.
R Deleting video /les Selecting a USB de Selecting a USB de
vice f
vice for a video r
or a video r ecor
ecor ding with
ding with
t
t he dashcam
he dashcam R
R
eq
eq uir
uir ements:
ements:
R Atleast one USB device is connected with the
multimedia system .
Multimedia system: 4 © 5
Apps 5
Dashcam #
Select the USB symbol. #
Select the USB device.
% When USB devices contain multiple partitions,
re corded video /les are not alw ays displa yed
in there cording list. Mercedes-Benz
recommends that you use
USB devices with one partition. S
S
t
tar
ar ting or st
ting or st opping video r
opping video r ecor
ecording wit
ding wit h t
h the
he
dashcam
dashcam R
R
eq
eq uir
uir ements:
ements:
R Forre cording and saving a video /le: a USB
device is connected with the multimedia sys-
te m.
R The vehicle is switched on.
Multimedia system: 4 © 5
Apps 5
Dashcam #
If se veral USB devices are connected with the
multimedia system, select a USB device
(/ page 340).
If no USB device is selected, a selection is
made automatically when recording starts. #
T To select a r
o select a r ecor
ecording mode:
ding mode: selectLoop
recording orIndividual recording.
Loop recording records se veral short video
/les. When the memory is full, recording is
continued automatical ly. In doing so, other 340
340
MBUX multimedia system

/les will be
overwritten starting with the oldest
/le.
Individual recording stopsrecording when the
memory limit is reached. An individual record-
ing is automatical lyprotected against being
ove rwritten. #
T To st
o st art
art::select Start recording.
The length of there cording is shown. The
Please do not remove the storage medium.
message appears. The video /le is stored on
th e USB device. #
T To end:
o end: selectEnd recording .
% In some countries, geo-coordinates (longitude
and latitude) are shown in the video image.
Fo rte ch nical reasons, thege o-coordinates
may show greater inaccuracies.
A report may appear in thefo llowing cases:
R Individual recording :th e memory is full or
th ere are only a fewminutes recording time
av ailable. The video recording stops or will be
stopped imminent ly.
Change the USB device or dele tea video /le. R
The camera is not functional, theCamera
unavailable message appears.
Ha ve the camera checked in a Mercedes-Benz
service centre.
R Ifth e country border indication has been
switched on.
R If an outdoor recording is star ted with the
camera app during a dashcam recording, the
dashcam recording pauses and resumes auto-
matical lyaTer the camera recording is /n-
ished. A noti/cation tothis e.ect is displa yed. T T
elephone elephone T
T
elephony
elephony N
No
ot
tes on t
es on t elephony
elephony &
W
WARNING
ARNING Risk of dist raction from operat-
ing integ rated communication equipment
while theve hicle is in motion
If yo u operate communication equipment inte-
gr ated in theve hicle when driving, you could
be distracted from the tra1c situation. This could also cause
youto lose control of the
ve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and tra1c conditions and operate the
equipment with theve hicle stationar y. &
W
WARNI NG
ARNI NGRisk of accident from ope rating
mobile communication equipment while
th eve hicle is in motion
Mobile communication devices distract the
driver from the tra1c situation. This can also
cause the driver tolose control of theve hicle. #
As a driver, only operate mobile commu-
nication devices when theve hicle is sta-
tionar y. #
As a vehicle occupant, use mobile com-
munication devices only in the designa-
te d area, e.g. in there ar passen ger com-
partment. MBUX multimedia system
341 341

Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating mobile communication equipment in
th eve hicle. &
W
WARNING
ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe additional information on st owing
mobile communications devices cor rectl y:
R Loading theve hicle (/ page 124)
Blu et
Bluet ooth
oo th® ®
connection:
connection:
The menu view and theav ailable functions in the
te lephone menu are in part dependent on the
Blue tooth ®
pro/le of the connected mobile
phone. If the mobile phone supports all thefo l-
lowing Blue tooth ®
pro/les, the full range of fea-
tures is available:
R PBAP (Phone Book Access Pro/le)
- The contacts on the mobile phone are
shown automatically on the multimedia
system.
R MAP (Message Access Pro/le)
- The mobile phone message functions can
be used on the multimedia system.
R HFP (hands-free pro/le) -
Wireless telephony is available on the mul-
timedia system.
R SAP (SIM Access Pro/le)
- The car telephone has access tothe SIM
card data and dials into the mobile phone
network via theex terior aerial.
Ir re specti veofthis, Blue tooth ®
audio functionality
can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connected, see the manu-
fa cturer's operating instructions.
N
N e etw
tw or
ork connection:
k connection:
The following cases can lead tothe call being dis-
connected while theve hicle is in motion:
R You switch into a transmission/reception sta-
tion, in which no communication channel is
free.
R The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is log ged into
th e network with the second SIM card at the
same time 342
342
MBUX multimedia system

The multimedia system supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire-
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person you
are calling support HD Voice ®
.
Depending on the quality of the connection, the
vo ice quality may 0uctuate.
Fu rther information can be obtained from a
Mercedes-Benz service cent reor at: https://
www.mercedes-benz.com/connect T
T elephone menu ov
elephone menu over
erview
view 1
Blue tooth ®
device name of the cur rently con-
nected mobile phone/of the mobile phone
2 Blue tooth ®
device name of the cur rently con-
nected mobile phone/of the mobile phone
(two phone mode)
3 Signal strength of the mobile phone network
4 Battery status of the connected mobile phone 5
Options
6 Messages
7 Calls up mydevices
8 Numerical pad
9 Starts contact sear ch
T T elephon elephon y oper
y operating modes ov
ating modes overerview
view
Depending on your equipment, thefo llowing tel-
ephony operating modes are available:
R A mobile phone is connected tothe multime-
dia system via Blue tooth ®
.
R Two mobile phones are connected with the
multimedia system via Blue tooth ®
(two phone
mode).
- You can use all the functions of the multi-
media system with bo thmobile phones.
Connecting a mobile phone
Connecting a mobile phone
R R eq
eq uir
uir ements:
ements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc-
tions). MBUX multimedia system
343
343

R
Blue tooth ®
is activated on the multimedia sys-
te m.
Multimedia system: 4 © 5
Phone 5
Z 5
Devices
5 My devices
Searc
Searc hing f
hing f or a mobile phone
or a mobile phone #
Select Connect new device.
Connecting a mobile phone
Connecting a mobile phone #
Select a mobile phone.
A code is displa yed in the multimedia system
and on the mobile phone. #
If bo thcodes match, con/rm the code on the
mobile phone.
F
F unctions in t unctions in t he t
he telephon
elephon y menu
y menu
In thete lephony menu you ha vethefo llowing
functions, forex ample:
R Making calls, e.g.:
- R Accepting a call
- k End call
- Answering a call with a message -
i Conference
- Accepting or rejecting a waiting call
R Managing contacts, e.g.:
- Downloading mobile phone contacts
- Managing thefo rm at of a contact's name
- Deleting favo urites
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new message Mer
Mer
cedes me app
cedes me app Mer
Mer
cedes me calls
cedes me calls Making a call via t
Making a call via t
heov
he overerhead contr
head contr ol panel
ol panel
% Mercedes me calls are not possible in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y. 1
me button for service or information calls
2 SOS button co ver
3 SOS button (eme rgency call system)
Making a Mer
Making a Mer cedes me call
cedes me call #
Press me button 1.344
344
MBUX multimedia system

Making an eme
rg
Making an eme rgency call
ency call #
Toopen the co ver of SOS button 2, press it
brie0y. #
Press and hold SOS button 3for at least one
second.
If a Mercedes me call is active, an emer gency call
can still be triggered. This has priority over all
ot her active calls.
Inf
Inf or
ormation about t
mation about t he Mer
he Mercedes me call using t
cedes me call using t he
he
me butt
me butt on
on
A call tothe Mercedes-Benz Customer Centre has
been initiated via the me button in theove rhead
control panel or the multimedia system
(/ page 344).
Using thevo ice dialogue system you access the
desired service:
R Accident and Breakdown Management
R Mercedes-Benz Cus tomer Cent reforge neral
information about theve hicle
Yo u can /nd information on thefo llowing topics:
R Activation of Mercedes me connect
R Operating theve hicle R
Nearest Mercedes-Benz service cent re
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Customer Centre (/ page 347).
Calling t
Calling t he Mer he Mercedes-Benz Cust
cedes-Benz Cust omer Centre
omer Centre
using t
using t he multimedia syst
he multimedia syst em
em
R
R eq
eq uir
uir ements:
ements:
R Access toa GSM network is available.
R The cont ract partner's GSM network co verage
is available in there specti veregion.
R The vehicle must be switched on so that vehi-
cle data can be transfer red automaticall y.
Multimedia system: 4 © 5
Phone 5
© #
Call Mercedes me connect .
ATer con/rmation, the multimedia system
sends there qu ired vehicle data. The data
transfer is shown on the central displa y.Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Calling t Calling t he Mer
he Mercedes-Benz Cust
cedes-Benz Cust omer Centr
omer Centre
eaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection
R
R eq
eq uir
uir ements:
ements:
R The vehicle has de tected an accident or break-
down situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown sit-
uations under cer tain circumstances.
In theev ent an accident or breakdown is de tec-
te d, the emer gency guide sh ows saf ety no tes in
th e multimedia system displa y.
ATer quitting the emer gency guide display on the
multimedia system, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Customer Centre. MBUX multimedia system
345
345

#
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 349).
R The Mercedes-Benz Customer Centre
ta ke syo ur call and or ganises the break-
down and accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be initia ted.
This has priority over all other active calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prom ptcan appear aTer a delay in theev ent
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
ha ve already received support, this prom pt
can be ignored or declined.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz Customer Centre with Call
later ,th e message will be hidden and appear
again later. The prom
pttriggered bythe Mercedes me
connect service "Telediagnostics", can either
be con/ rmed or declined. ATer being
declined, this will not be shown again.
Arr
Arr anging a ser anging a ser vice appointment via a Mer
vice appointment via a Mer cedes
cedes
me call
me call
If yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multime-
dia system reminds you aTer a cer tain amount of
time that a service is due. A prom ptappears ask-
ing if youwo uld like tomake an appointment. #
T
T o arr o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your ag reement, theve hicle data is
transfer red and the Mercedes-Benz customer
centre take syo ur prefer red appointment date.
The information is then sent toyour desired
service outlet. This will contact
youto con/rm the appoint-
ment and if necessary consult about the
de tails.
% Ifyo u select Call later aTerthe service mes-
sage appears, the message is hidden and
re appears at a later time.
Giving consent t
Giving consent t o dat
o data tr
a transf
ansf er dur
er dur ing a Mer
ing a Mer cedes
cedes
me call
me call
R R eq
eq uir
uir ements:
ements:
R There is an active Mercedes me call via the
multimedia system or the me button in the
ove rhead control panel (/ page 344).
% The prom pttocon/rm data transfer does not
appear in all count ries.
If th eAc cident and Breakdown Management ser v-
ices are not activated on Mercedes me, theDo
you want to transfer your vehicle data and the
vehicle's position to the Mercedes-Benz Cus-
tomer Centre to improve the processing of your
request? message is shown. #
Select Yes.
Re leva nt identi/cation data is transmitted
automaticall y. 346 346
MBUX multimedia system

More information on Mercedes me: https://
ww w.mercedes.me
T
T r
ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call
If yo u initiate a service call using Mercedes me,
data is transfer redto enable targeted advice and
an e1cient service.
The following requ irements must be ful/lled for
th e transfer of the data:
R The vehicle is switched on.
R The required da tatransfer tech nology is sup-
por tedby the mobile phone network pr ovider.
R The quality of the mobile connection is su1-
cient.
Multi-s tage transfer depends on thefo llowing fac-
to rs:
R Reason forth e initiation of the call
R The available mobile phone transmission tech-
nology.
R The activated Mercedes me connect services.
R The service selected in thevo ice control sys-
te m. %
A prom ptfor consent tothe data transfer only
occurs if the cor responding Mercedes me
connect service is not activated.
Dat
Dat a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e no
e no t activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection prom pthas been con-
/rmed thefo llowing data is transmitted:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data If a call is made aTer automatic accident or break-
down de
tection using the multimedia system, the
fo llowing data is also transmitted:
R Current mileage and maintenance data
R Current vehicle location
If Ac cident and Breakdown Management is called
via thevo ice control system and no service has
been activated, but the data pr otection query has
been con/ rmed, thefo llowing data can also be
called up from theve hicle bythe Mercedes-Benz
Customer Centre:
R Current vehicle location
If th e data pr otection prom pthas been rejec ted,
th efo llowing data is transmitted toenable targe-
te d advice and an e1cient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle MBUX multimedia system
347 347