service MERCEDES-BENZ G-CLASS 2011 User Guide
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! Avoid spinning a drive wheel for an
extended period with ESP ®
switched off.
This could cause serious damage to the
drive train.XTo activate: press button : until the
å warning lamp goes out in the
instrument cluster.
EBD (Electronic Brake force
Distribution)
GWarning
Observe "Important safety notes"
( Y page 55).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
GWarning!
If the EBD malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
Anti-theft systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct key.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
XTo activate: remove the SmartKey from
the ignition lock.XTo deactivate: switch on the ignition.
i
The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in
USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R a door using the mechanical key
R the rear door
R the hood
The alarm is also triggered if:
R the position of the vehicle is changed.
R a window is smashed.
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELEAID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
R you have subscribed to the mbrace/
TELEAID service.
R the mbrace/TELEAID service has been
activated properly.
R the required mobile phone, power supply
and GPS are available.
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Halogen bulbs are pressurized and could
explode when you change them, particularly
if they are very hot. You should therefore wear
eye protection and gloves when you are
changing them.
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs listed ( Y page 97). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
If you require assistance changing bulbs,
consult a qualified specialist workshop.
Do not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint-
free cloth or only touch the base of the bulb
when installing.
Only use bulbs of the correct type.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Before changing bulbs
Have the following bulbs changed at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center:
R additional turn signals in the exterior
mirrors
R high-mounted brake lamp
R high-beam/low-beam headlamps (Xenon
bulbs)
R parking lamp/standing lamp
R license plate lamp
i Individual segments of the license plate
lamp LEDs may fail without a display
message appearing in the multifunction
display. Check the license plate lamp
regularly. Consult a qualified specialist
workshop if necessary.
You can replace the following bulbs:
R fog lamp/cornering light with fog lamp
function
R turn signal lamp (front)
R brake/tail lamp
R turn signal lamp (rear)
R tail lamp/standing lamp
R backup lamp
R rear fog lamp
R side marker lamp
Overview: changing bulbs/bulb types
Front bulbs
:Turn signal lamp: 1156 NA;Side marker lamp: T 4 W=Cornering light function with fog lamp
function: H11 55 WChanging bulbs97Lights and windshield wipersZProCarManuals.com
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
relevant systems and functions.
Overview of climate control systems
Important safety notes
GWarning
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a clogged filter replaced as soon as
possible at an authorized Mercedes-Benz
Center.
GWarning
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
Automatic climate control controls the
temperature and the humidity in the vehicle
interior and filters undesirable substances
from the air.
Automatic climate control is only operational
when the engine is running 6
. Optimum
operation is only achieved when you drive
with the side windows and the sliding sunroof
closed.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 71).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Service Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.6 The "residual heat" function can only be switched on/off if the ignition is switched off.106Overview of climate control systemsClimate control
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Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
! Avoid high engine speeds when the
engine is cold. The engine's service life
could otherwise be significantly shortened.
Do not use the engine's full performance
until it has reached operating temperature.
SmartKey positions
gTo remove the SmartKey1Power supply for some consumers, such
as the windshield wipers2Ignition (power supply for all consumers)
and drive position3To start the engine
i You can only remove the SmartKey if:
R the SmartKey is in position 0 in the
ignition lock.
R the automatic transmission selector
lever is in P.
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
the engine is started or if it lights up while the
vehicle is in motion, see ( Y page 183).
If the SmartKey is in position 0 in the ignition
lock for an extended period of time, it can no
longer be turned in the ignition lock. The
steering is then locked. To unlock, remove the
SmartKey and reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.XRemove the SmartKey when the engine is
switched off.
The starter battery could otherwise be
discharged.
If you cannot turn the SmartKey in the ignition
lock, the starter battery may not be charged
sufficiently.
XCheck the starter battery and charge if
necessary ( Y page 236).
or
XJump-start the vehicle ( Y page 238).
Starting the engine
Important safety notes
GWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
! Do not depress the accelerator pedal
when starting the engine.
Starting procedure
XShift the automatic transmission to
position P.
The transmission position display in the
multifunction display shows P.Driving117Driving and parkingZProCarManuals.com
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Problems with the automatic transmissionProblemPossible causes/consequences and M SolutionsThe acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XTurn the SmartKey to position 0 in the ignition lock.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Service Center,
immediately.You hear a warning
tone.You have:
R switched off the engine
R opened the driver's door
R not moved the selector lever to position PXMove the selector lever to P.Releasing the parking lock manually
In the event of a malfunction, it is possible to
release the selector lever lock manually to
move it out of position P, e.g. if you wish to
have the vehicle towed.XApply the parking brake.XInsert a suitable implement : into the
opening protected by the flap.XPress implement : downwards and
simultaneously move the selector lever out
of position P.XRemove implement :.
The selector lever can now be moved freely
until it is returned to position P.
i
The protective flap only closes completely
if you briefly press to selector lever towards
D- .
Transfer case
General notes
The vehicle has permanent all-wheel drive.
The front and rear axles are being constantly
driven.
For further information on driving off-road,
see ( Y page 142).
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Rthe automatic transmission is in selector
lever position N.
R you are driving no faster than 25 mph
(40 km/h).
You could otherwise damage the transfer
case.XPush the transfer case switch to LOW.
When the shift procedure is complete, the
L transfer case position appears in the
multifunction display.XShift the transmission to position D.
From LOW to HIGH
! Only carry out the gear selection if:
R the engine is running.
R the vehicle is rolling.
R the automatic transmission is in selector
lever position N.
R you are driving no faster than 43 mph
(70 km/h).
You could otherwise damage the transfer
case.
XPush the transfer case switch to HIGH.
When the shift procedure is complete, the
H transfer case position appears in the
multifunction display.
If the gear change is not completed, the
following messages could appear in the
display:
R TC Shift Conditions Not Fulfilled
You have not met one or more shift
conditions.
R TC In Neutral
The transfer case has canceled the gear
change process and is in N. The N transfer
case position appears in the multifunction
display.
GWarning!
If the transfer case is in Neutral, the park
position P of the automatic transmission will
not hold the vehicle. The parking brake must
be engaged to hold the vehicle in place.
R TC Shift Procedure Canceled
The transfer case has not performed the
gear change process.XCarry out the gear change process again.
Make sure to meet all conditions for
changing gears.
R Transfer Case Service Required
There is a malfunction in the transfer case.
XDo not shift the transfer case.XHave the vehicle checked at a qualified
specialist workshop as soon as possible,
e.g. at an authorized Mercedes-Benz
Center.
Shifting to neutral
GWarning!
If the transfer case is in Neutral, the park
position P of the automatic transmission will
not hold the vehicle. The parking brake must
be engaged to hold the vehicle in place.
XTurn the SmartKey to position 2 in the
ignition lock.XApply the parking brake.XDepress the brake pedal.XMove the selector lever to
position N (Y page 122).XPush the transfer case switch to LOW for
about 30 seconds.
When the shift procedure is complete, the
N transfer case position appears in the
multifunction display.
i If the transfer case is in N, the SmartKey
is in the ignition lock and you open the
driver's door, the TC In Neutral message
appears in the multifunction display. If you
then release the parking brake, a warning
tone will sound.
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XConnect a trickle charger.
iYou can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer
damage as a result of lack of use.
XVisit a qualified specialist workshop and
seek advice.
Driving tips
General driving tips
Important safety notes
GWarning!
Please do not forget that your primary
responsibility is to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you choose to use the telephone 11
while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND 11
(Cockpit
Management and Data System) if road,
weather and traffic conditions permit.
Otherwise, you may not be able to observe
traffic conditions and could endanger yourself
and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the
recommended tire pressure.XRemove unnecessary loads.XRemove roof carriers when they are not
needed.XWarm up the engine at low engine speeds.XAvoid frequent acceleration or braking.XHave all maintenance work performed at
the service intervals specified in the
Service Booklet or indicated by the service
interval indicator.
Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and driving
GWarning
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
11 Observe all legal requirements.136Driving tipsDriving and parking
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pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Rolling with the engine switched offGWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust check
GWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency
when they are maintained exactly in
accordance with the manufacturer's
specifications. For this reason, all work on the
engine must be carried out only by qualified
and authorized Mercedes-Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notesGWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of control loss.
Do not engage the transfer case in position
LOW when driving on ice or packed snow. At
speeds below 18 mph (30 km/h) vehicle
steering is adversely affected by the Off-road
ABS.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Heavy and light loads
GWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the
airflow to cool the brakes more quickly.
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Braking applications triggered
automatically by ESP ®
may otherwise
seriously damage the brake system.
If your brake system is subject only to
moderate loads, you should test the
functionality of your brakes at regular
intervals by pressing firmly on the brake pedal
at high speeds. This improves the grip of the
brake pads.GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
You can find a description of Brake Assist
(BAS) on ( Y page 56).
High-performance brake system for
AMG vehicles
The high-performance brake system is
installed only on the G 55 AMG.
GWarning
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until that
time, you may need to use increased brake
pedal pressure while braking. Please be aware
of this and adjust your driving and braking
accordingly during this break-in period.
Excessive high-demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R speed
R braking force
R environmental conditions, such as
temperature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual
driving style and operating conditions.
For this reason, it is impossible to state a
mileage that will be valid under all
circumstances. An aggressive driving style
will lead to high wear. You can obtain further
information about this from your authorized
Mercedes-Benz Center.
Parking brakeGWarning!
While performing this procedure please
assure that the vehicle is stopped before
applying the parking brake. Otherwise the
rear wheels could lock up. You could lose
control of the vehicle and cause an accident.
In addition, the vehicle’s brake lights do not
light up when the parking brake is engaged.
Make sure not to endanger any other road
users when you engage the parking brake.
To maintain the braking effect of the parking
brake between the service intervals, you can
briefly apply the parking brake while driving.
XDrive about 20 mph (30 km/h) on a dry,
even road.XPull the parking brake upwards with the
release button depressed ( Y page 135),
until the vehicle brakes noticeably.XHold the lever in this position for
approximately ten seconds and then push
it all the way down again.
! Do not drive faster than 25 mph
(40 km/h). Otherwise, you could damage
the brakes.
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Off-road driving
Important safety notesGWarning!
Sand, dirt, mud and other material having
friction property can cause exceptional wear
and tear as well as brake failure.
Have the brakes checked for dirt build-up and
cleaned. There is otherwise a risk that full
braking power may not be available in an
emergency.
GWarning!
Do not load items on the basic carrier bars. It
may cause instability during some maneuvers
which could result in an accident.
Drive slowly in unknown terrain. This will
make it easier to recognize unexpected
obstacles and avoid damage to the vehicle.
To help avoid the vehicle rolling over, never
turn it around on steep inclines. If the vehicle
cannot complete the attempted climb, back it
down in reverse gear.
Do not drive along the side of a slope. The
vehicle might otherwise rollover. If in doing so
the vehicle begins to show a tendency to roll,
immediately steer into a line of gravity
(straight up or downhill).
Never let the vehicle roll backwards in idle.
You may lose control of the vehicle if you use
only the service brake. For information on
driving downhill, see "Driving downhill".
GWarning!
Do not reduce the tire inflation pressure
before driving through sand. However, if you
do so, remember to correct the tire inflation
pressure before continuing your trip. Driving
with reduced tire inflation pressure increases
the risk of losing control of the vehicle and
rolling over.
General notes
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R 4ETS ( Y page 58)
R transfer case ( Y page 126)
R differential locks ( Y page 129)
Observe the following notes:
R stop your vehicle and, if necessary, shift the
transfer case to LOW (Y page 126) before
driving off-road.
R engage the differential locks, if necessary
( Y page 129).
i ABS, 4ETS, ESP ®
and BAS are deactivated
while the differential locks are engaged.
This allows the front wheels to lock briefly,
so that these can dig into a loose surface.
However, please note that locked wheels
skid and can no longer steer.
R Check that items of luggage and loads are
stowed safely and are well secured
( Y page 196).
R Make sure there is always sufficient ground
clearance to prevent damage to the
vehicle.
R Always keep the engine running and in gear
when driving on a downhill gradient.
R Always keep the engine running and in gear
when driving on a slope.
R Drive slowly and evenly, if necessary at a
walking pace.
R Ensure that the wheels are in contact with
the ground at all times.
R Drive with extreme care on unknown off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
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