automatic transmission MERCEDES-BENZ G-CLASS SUV 2013 Service Manual

HIGH
RANGE
Position for all normal on-
road driving conditions.
LOW
RANGE
Low-range position for
driving off-road.
Also for use on steep uphill
or downhill gradients,
especially when towing a
trailer.
The vehicle travels around
half the speed of on-road
driving range
HIGH RANGE .
The tractive power is
correspondingly higher. Shifting the transfer case
Important safety notes
G
WARNING
When the transfer case is in the neutral
position, power transmission to the driven
wheels is interrupted. As
a result, the vehicle
could roll away. There is a risk of an accident.
Secure the vehicle with the parking brake, and
on uphill or downhill gradients, also secure it
with a device such as a wheel chock. G
WARNING
When the transfer case is in the neutral
position, power transmission to the driven
wheels is interrupted. As

a result, the vehicle
could roll away. There is a risk of an accident.
Secure the vehicle with the parking brake, and
on uphill or downhill gradients, also secure it
with a device such as a wheel chock.
Always wait for the gear change process from
HIGH RANGE to LOW RANGE and from
LOW RANGE to HIGH RANGE to complete.
Do not turn off the engine while changing gear
and do not shift the automatic transmission
to another gear. General notes
0043
Current shift range 0043
Indicator lamp
0044 LOW RANGE button
Switching on the off-road gear ratio
! Only carry out the gear selection if:
R the engine is running.
R the vehicle is rolling.
R the automatic transmission
is

in selector
lever position N.
R you are driving no faster than 25 mph
(40 km/h).
You could otherwise damage the transfer
case. Off-road driving systems
199
Driving and parking Z

i
AMG vehicles: to shift the transfer case
to LOW RANGE, deactivate the
ECO start/
stop function (Y page 142).
X Press LOW RANGE button 0044.
When the shift procedure is complete, the
LOW RANGE transfer case position appears
in the multifunction display.
Indicator lamp 0043 lights up.
X Shift the transmission to position D.
Switching off the off-road gear ratio G
WARNING
When the transfer case is in the neutral
position, power transmission to the driven
wheels is interrupted. As

a result, the vehicle
could roll away. There is a risk of an accident.
Secure the vehicle with the parking brake, and
on uphill or downhill gradients, also secure it
with a device such as a wheel chock.
! Only carry out the gear selection if:
R the engine is running.
R the vehicle is rolling.
R the automatic transmission is in selector
lever position N.
R you are driving no faster than 43 mph
(70 km/h).
You could otherwise damage the transfer
case.
X Press button 0044.
When the shift procedure is complete, the
HIGH RANGE
transfer

case position appears
in the multifunction display.
Indicator lamp 0043 goes out.
If the gear change is not completed, the
following messages could appear in the
display:
R TC Shift Conditions Not Fulfilled
You have not met one or more shift
conditions.
R TC NEUTRAL On
The transfer case has canceled the gear
change process and is in N. The N transfer case position appears in the multifunction
display.
R TC Shift Canceled
The transfer case has not performed the
gear change process.
X Carry out the gear change process again.
Make sure to meet all conditions for
changing gears.
R TC Malfunction Visit Workshop
There is
a malfunction

in the transfer case.
X Do not shift the transfer case.
X Have the vehicle checked as soon as
possible at a qualified

specialist workshop.
Shifting to neutral G
WARNING
When the transfer case is in the neutral
position, power transmission to the driven
wheels is interrupted. As

a result, the vehicle
could roll away. There is a risk of an accident.
Secure the vehicle with the parking brake, and
on uphill or downhill gradients, also secure it
with a device such as a wheel chock.
X Turn the SmartKey to position
2 (Y page 139) in the ignition lock.
X Apply the parking brake.
X Depress the brake pedal.
X Move the selector lever to position
N(Y page 145).
X Press and hold LOW RANGE button 0044 for
approximately 10 seconds.
Once the gear change procedure is
complete, TC Neutral On message
appears in the multifunction display for
approximately

5 seconds.
If the gear change is not completed, the
following messages could appear in the
display (
Y page 238).
i If the transfer case is in Neutral, the
SmartKey is in the ignition lock and you
open the driver's door, the TC Neutral
On

message appears in the multifunction200
Off-road driving systems
Driving and parking

display. If you then release the parking
brake, a warning tone will sound.
Differential locks
General notes G
WARNING
When differential locks are engaged on a firm,
high-grip surface, the vehicle's steerability is
greatly impaired. In particular, engaging the
differential locks when cornering could lead
to you losing control
of the vehicle. There is a
risk of an accident.
Disengage the differential locks immediately
on firm, high-grip surfaces. G
WARNING
ABS, 4ETS, ESP ®
and BAS are deactivated
while the differential locks are engaged. As a
result, the wheels could lock when braking
and the braking distance is increased. There
is a risk of an accident.
Disengage the differential locks immediately
on firm, high-grip surfaces.
! In order to avoid damage to the transfer
case, you must operate the vehicle on a
dynamometer (1-axle dynamometer) only
if:
R the axle not driven on is jacked up
or
R the corresponding propeller shaft is
disconnected and the transfer case
differential lock is activated.
Otherwise, the transfer case can be
damaged.
Differential locks improve the traction of the
vehicle. Your vehicle is equipped with a differential
lock for:
R
the transfer case: this

controls the balance
between the front and rear axles.
R the rear axle: this controls the balance
between the wheels on the rear axle.
R the front axle: this controls the balance
between the wheels on the front axle.
Information on differential and
differential locks When the vehicle drives around a curve, the
wheels on the
outside

of the curve must cover
a greater distance. Therefore, the wheels turn
more rapidly than on the inside. The
differential, a transmission in the drive train,
compensates for these different rotational
speeds, making cornering possible.
The disadvantage of a differential is that more
power is transferred to the wheels that have
the least grip. An example: a wheel of a driven
axle is on a snow-covered surface and
therefore does not have any traction. The
differential causes this wheel to be subjected
to the strongest driving force, as the flow of
force takes the path of least resistance. The
opposite wheel on this axle, however, which
stands on firm ground and could therefore
allow propulsion, receives no driving power.
4ETS compensates for this disadvantage.
4ETS provides good steerability by
automatically braking the spinning wheel.
4ETS provides the wheel on the firm surface
with more drive force, which in turn provides
propulsion.
ESP® and 4ETS are traction systems that are
ideal for road driving and suitable for light off-
road driving. The LOW RANGE off-road gear
also improves off-road capability.
Moreover, the more difficult conditions in off-
road driving require further measures such as
locking one or several differentials. Your
vehicle is equipped with three differential
locks: Off-road driving systems
201
Driving and parking Z

Driving systems
Display messages Possible causes/consequences and
0050 SolutionsTC Shift
Conditions Not
Fulfilled
Apply Brake/
Parking Brake The parking brake has not been applied and the brake pedal has
not been depressed. The transfer case has canceled the gear
change
process and
is
in Neutral . There is no connection between
the engine and the drive wheels.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Depress the brake pedal and apply the parking brake.
X Shift the automatic transmission to neutral position N.
X Make sure all conditions for changing gears are met
(Y page 199).
X Repeat the gearshift process. TC Malfunction
Visit WorkshopTo
park, apply the
parking brake There is a malfunction in the transfer case.
X
Do not shift the transfer case.
X When parking, secure the vehicle against rolling away
(Y page 156).
X Have the vehicle checked at a qualified specialist workshop. TC Shift Canceled
Please Reactivate The transfer case has not performed the gear change process.
X
Repeat the gearshift process.
X Make sure all conditions for changing gears are met
(Y page 199). TC Shift Condition
Not Fulfilled
Drive at Max.
25 mph You have exceeded the maximum speed for the gearshift process.
X
Drive more slowly.
X Repeat the gearshift process. TC Shift Condition
Not Fulfilled
Shift to NEUTRAL You have not met one or more shift conditions.
X
Shift the automatic transmission to neutral position N.
X Repeat the gearshift process. TC shift condition
not fulfilled
Drive at Max.
40 mph You have exceeded the maximum speed for the gearshift process.
X
Drive more slowly.
X Repeat the gearshift process. LOW RANGE
On The transfer case is in the LOW RANGE off-road position.
HIGH RANGE
On The transfer case is in the HIGH RANGE on-road position.238
Display messages
On-board computer and displays

Display messages Possible causes/consequences and
0050 Solutions0077
Check Tire Pressure The tire pressure in one or more tires has dropped significantly.
G WARNING
With tire pressures which are too low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear
excessively
and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to

the traffic conditions as you do so.
X Secure the vehicle against rolling away ( Y page 156).
X If there is a flat tire, inspect the tires ( Y page 304).
X Check the tire pressure (Y page 325).
X If necessary, correct the tire pressure. 0077
Correct Tire
Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X
Check the tire pressures at the next opportunity (Y page 325).
X If necessary, correct the tire pressure. Vehicle
Display messages Possible causes/consequences and
0050 SolutionsShift to 'P' or
'N' to Start
Engine You have attempted to start the engine with the transmission in
position R or D.
X
Shift the transmission to position P or N.Auxiliary Battery
Malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop at the next opportunity.
X Until then, set the automatic transmission to position P before
you switch off the engine.
X Before leaving the vehicle, apply the parking brake. Display messages
245
On-board computer and displays Z

Problem Possible causes/consequences and
0050 Solutions0025
The yellow ABS
warning
lamp is lit while the
engine is running. ABS (Anti-lock Brake System) is deactivated due to a malfunction.
BAS
(Brake Assist),
ESP®

(Electronic Stability Program), the HOLD
function, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilization, for example, are therefore also deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational,

ESP®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available. 250
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could
cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic car wash is
suitable for the size of the vehicle. Fold in
the exterior mirrors before the vehicle is
washed. The exterior mirrors could
otherwise be damaged.
! Make sure that the automatic
transmission is in position N when washing
your vehicle in a tow-through car wash. The
vehicle could be damaged if the
transmission is in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (airflow control is turned to
position 0/the 0058 and 0056 buttons
are switched off).
R the windshield wiper switch is at position
0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield. Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
When washing the vehicle underbody, also
clean the inside of the wheels.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlets.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
Power washers G
WARNING
Do not use power washers with circular jet
nozzles (concentrated-power jets) to clean
your vehicle, especially for

cleaning tires. You
could otherwise damage the tires and cause
an accident.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle. Care
295
Maintenance and care Z

over the battery. Keep children away from
batteries. Wash battery
acid
immediately with
water and seek medical attention.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. Check that all the indicator
lamps in the instrument cluster are off.
Otherwise, electronic components, such
as the alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic
system may be damaged.
R on vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected
separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified
specialist workshop or a special collection point for
used batteries.
In order for the battery to achieve the
maximum possible service life,

it must always
be sufficiently charged.
Comply with safety precautions and take
protective measures when handling
batteries. WARNING
Avoid the creation of sparks and
heat.
Avoid fire, naked flames and
smoking. Creation of sparks.
Battery acid is caustic.
Avoid contact with the skin, eyes
or clothing.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz. Contact a qualified

specialist workshop
for further information.
Explosive gases are created during charging
and jump-starting.
For safety reasons, Mercedes-Benz
recommends that you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz. These
batteries provide increased impact
protection to prevent vehicle occupants from 306
Battery (vehicle)
Breakdown assistance

If the vehicle has to be towed more than
30 miles (
50km),
the entire vehicle must be
raised and transported.
! Only secure the tow cable or tow bar to
the towing eyes. You could otherwise
damage the vehicle.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Your vehicles is equipped with an
automatic transmission. Therefore, you
must not have the vehicle tow-started. The
transmission may otherwise be damaged. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate ( Y page 349).
It is better to have the vehicle transported
than to have it towed.
If the transfer case

can be shifted into neutral
N, you can tow the vehicle. If the transfer case cannot be shifted into
neutral N, you can tow the vehicle with one
axle raised. Please
bear

the following in mind:
R remove the propeller shaft between the
transfer case and the rolling axle.
R turn the SmartKey to position 1 in the
ignition lock (Y page 139).
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey in the ignition
lock to position 2(Y page 139)
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 75). You could otherwise be locked
out when pushing or towing the vehicle. Towing eyes
Towing eyes, front 0043
Towing eyes, front
Towing eye, rear Towing and tow-starting
311
Breakdown assistance Z

Rear towing eye
0043 is located under the
bumper, on the left-hand
side when viewed in
the direction of travel. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 310).
X Switch on the hazard warning lamps
(Y page 104).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the
combination switch as usual. In this case,
only the turn signals for the desired
direction flash. When you reset the
combination switch, the hazard warning
lamps start flashing again.
X Turn the SmartKey to position 2 in the
ignition lock (Y page 139).
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the transfer case to
neutral (Y page 200).
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake ( Y page 157).
i The transmission can only change gear if
the battery has sufficient charge.
If you cannot move

the selector lever to N,
the propeller shafts to the driven axles
must be removed. Transporting the vehicle
! Only lash the vehicle

down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged. Use the towing eyes to pull the vehicle if it
needs to be transported on a trailer or
transporter (
Y page 311).
X Apply the parking brake.
X Turn the SmartKey to position 2 in the
ignition lock (Y page 139).
X Move the selector lever to N.
X Shift the transfer case to
neutral (Y page 200).
X Secure the towing cable to the towing eyes
(Y page 311).
X Make sure that the vehicle cannot roll
away.
X Release the parking brake.
X Load the vehicle onto the transporter.
As soon as the vehicle is loaded:
X Apply the parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0 in the
ignition lock (Y page 139) and remove it.
X Secure the vehicle. Recovering a vehicle that has become
stuck
! Pull away smoothly, slowly, and in a
straight line when pulling

out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care, especially so if the vehicle is
laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. 312
Towing and tow-starting
Breakdown assistance