ESP MERCEDES-BENZ G-CLASS SUV 2014 Manual PDF

vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. G
WARNING
Failure to assure that the seat bench and seat
backrests are locked into place could result
in an increased chance of injury in an
accident.
Never place hands under seat or near any
moving parts while a seat is being adjusted.
For safety reasons, the rear seat bench must
only be adjusted when the vehicle is
stationary.
Never drive a vehicle with the tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
! Ensure that you remove all containers
from the cup holder in the rear before
folding the seat backrest and the seat
cushion of the rear bench seat forwards.
Observe the loading guidelines (Y page 184).
The rear bench seat is split symmetrically.
The left-hand and right-hand rear seats can
be folded down to increase the cargo
compartment capacity. The following
changes are possible:
R fold the seat backrests forward
R fold the rear bench seat back fully Folding the seat backrest forward To fold forward the seat backrests, proceed
as follows:
X
Open the rear doors.
This allows you better access to release
lever :.
X Remove the center head restraint
(Y page 78).
X Pull catch :in the direction of the arrow.
The corresponding rear seat backrest is not
engaged.
X Fold the backrest forwards.
The rear seat backrest engages audibly. ;
Backrest folded forward
Folding the seat backrest back !
Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be
damaged. 186
Stowage areasStowage and features

X
Pull release lever :.
The corresponding seat backrest is
released.
X Fold backrest ;backwards in the
direction of the arrow.
The seat catch engages audibly.
X Install the head restraint (Y page 78).
Rear bench seat Folding the rear bench seat forward
X
Fold rear seat backrest (Y page 186)
forwards.
X Pull catch :in the direction of the arrow.
The corresponding rear bench seat is
released.
X Fold rear bench seat ;forwards. ;
Rear bench seat folded forward
Folding the rear bench seat into an
upright position G
WARNING
If the rear bench seat/rear seat and seat
backrest are not engaged they could fold
forwards, e.g. when braking suddenly or in the
event of an accident.
R The vehicle occupant would thereby be
pushed into the seat belt by the rear bench
seat/rear seat or by the seat backrest. The
seat belt can no longer offer the intended
level of protection and could even cause
injuries.
R Objects or loads in the trunk/cargo
compartment cannot be restrained by the
seat backrest.
There is an increased risk of injury.
Before every trip, make sure that the seat
backrests and the rear bench seat/rear seat
are engaged.
X Fold the rear bench seat back.
The seat catch engages audibly.
X Fold the backrest backwards
(Y page 186).
X Install the head restraints (Y page 78). Securing cargo
Important safety notes Distribute the load on the cargo tie-down
rings evenly. Stowage areas
187Stowage and features Z

X
To remove: make sure that cargo
compartment cover ;is rolled up.
X Slide catches :on the left-hand and right-
hand sides of cargo compartment
cover ;towards the center of the vehicle.
X Swing cargo compartment cover ;up and
out.
X To install: slide catches :towards the
center of the vehicle.
X Insert cargo compartment cover ;into
the recesses in the side trim.
X Push down the right-hand and left-hand
sides of cargo compartment cover ;until
it engages.
X Slide catches :in the direction of the side
trim. Roof carrier
G
WARNING
Do not load items on the roof. It may cause
instability during some maneuvers which
could result in an accident.
The roof is not suited for transporting loads.
Do not use the roof rails or other accessories
which are mounted on the roof. Features
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you will find
information on the following topics:
R Cup holders
R Ashtray
R Cigarette lighter
R 12 V sockets
R 115 V socket
R Garage door opener
R Roof carrier mbrace
Important safety notes !
You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the EMB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
USA only: shortly after successfully
registering with the mbrace service a user ID
and password will be sent to you by post. You
can use this password to log onto the mbrace
area under "Owners Online" at http://
www.mbusa.com.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available mobile
phone network, a valid SIM card and a
subscription to a security service.
R the battery is sufficiently charged.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center. Features
189Stowage an d features Z

The mbrace system
To adjust the volume during an mbrace call,
proceed as follows:
X Press the WorX button on the
multifunction steering wheel.
or
X Use the COMAND volume control.
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find further information
and a description of all available features
under "Owners Online" at http://
www.mbusa.com.
System self-test G
WARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the ºRoadside
Assistance button does not light up during
the system self-diagnosis.
R the indicator lamp in the Einformation
button does not light up during the system
self-diagnosis.
R the indicator lamp in the SOS button,
º Roadside Assistance button or E
information button continues to be lit red
after the system self-diagnosis.
R the Tele
Tele Aid Aidinoperative
inoperative orTele
Tele Aid
Aid
not activated
not activated message appears on the
multifunction display after the system self-
diagnosis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R
USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
After you have switched on the ignition, the
system carries out a self-diagnosis.
Emergency call Important safety notes
G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
! You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the EMB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367 190
FeaturesSto
wage an d features

An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call
Connecting Call message
appears on the multifunction display.
COMAND is muted.
Once the connection has been made, the
Call Connected
Call Connected message appears in the
multifunction display.
All important information on the emergency
is provided, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle model
R Vehicle color
R Vehicle identification number
A short time after the emergency call is
initiated, a voice connection is automatically
established between the Response Center
and the vehicle occupants. If the vehicle
occupants are able to respond, the Response
Center will attempt to obtain more detailed
information on the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
Making an emergency call G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an automatic SOS signal and cannot make voice
contact with the vehicle occupants.
X
To initiate an emergency call
manually: press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for the voice connection with the
Response Center.
X After the emergency call, close cover :.
Roadside Assistance button X
Open the stowage compartment under the
armrest (Y page 185).
X Press Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated.
Indicator lamp ;in Roadside Assistance
button :flashes while the call is active.
The Connecting
Connecting Call Callmessage appears in Features
191Stowage an d features Z

the multifunction display and the COMAND
system is muted.
If a connection can be made, the Call
Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R Current location of the vehicle
R Vehicle identification number
R Vehicle model
R Vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu during the call by pressing
the NAVI button on COMAND. Voice output
is not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or makes
arrangements for your vehicle to be
transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
X Describe the type of assistance needed.
i If the indicator lamp in Roadside
Assistance button :is flashing
continuously and no voice connection with
the Response center has been established,
then the mbrace system has not been able
to initiate a Roadside Assistance call (e.g.
the relevant mobile phone network is not
available). The Call Failed
Call Failed message
appears in the multifunction display. X
To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
i Sign and drive services 2
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a faulty
tire with the vehicle's own spare wheel.
MB Info call button X
Open the stowage compartment under the
armrest (Y page 185).
X Press Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated.
Indicator lamp ;in Roadside Assistance
button :flashes while the call is active.
The Connecting Connecting Call
Callmessage appears in
the multifunction display and the COMAND
system is muted.
If a connection can be made, the Call Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R Current location of the vehicle
R Vehicle identification number
2 USA only. 192
FeaturesSto
wage an d features

R
Vehicle model
R Vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu during the call by pressing
the NAVI button on COMAND. Voice output
is not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
You can find further information on the
mbrace system at http://
www.mbusa.com 3
Log in under "Owners
Online".
i If the indicator lamp in MB Info call
button :is flashing continuously and no
voice connection with the Response center
has been established, then the mbrace
system has not been able to initiate an MB
Info call (e.g. the relevant mobile phone
network is not available). The Call Call
Failed
Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call has the highest priority and
takes precedence over all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by pressing the
~button on the
multifunction steering wheel or the
corresponding COMAND button for ending a
telephone call.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. However, if
you want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location. Brush guard (USA only)
G
WARNING
The brush guard is designed solely to enhance
the appearance of the vehicle and help
protect grille and headlamps from minor
mishaps, either on or off road.
Since the safety characteristics are limited in
the event of an accident, brush guard are not
intended to prevent injury or damage in the
event of an accident. Also observe state and
local regulations on installation and use.
Raise and lower the brush guard in an open
space with plenty of room.
i If you wish to remove the brush guard,
contact a qualified specialist workshop. Garage door opener
Important safety notes G
WARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
3 USA only. Features
193Stowage and features
Z

The multifunction display shows a service
message for several seconds, e.g.:
Service A in 99999 Miles
Service A in 99999 Miles
Service A Due Now Service A Due Now
Service A Exceeded By 99999 Miles Service A Exceeded By 99999 Miles
Maintaining the time-dependent service
schedule:
X Before disconnecting the battery, note
down the service due date displayed.
or:
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
i The service interval display should not be
confused with the 4engine oil level
display.
The symbol and the letter indicate which type
of service is due:
¯ Minor service A
A
± Major service B B
The ASSYST service interval display does not
take into account any periods of time during
which the battery is disconnected.
Hiding a service message X
To hide the service message, press the
% back button on the multifunction
steering wheel (Y page 33).
Displaying service messages Use the buttons on the multifunction steering
wheel.
X Switch on the ignition.
X Press VorU to select the standard
display menu on the steering wheel
(Y page 144).
X Select &or* to select the service
interval display.
The ¯ or± service symbol and the
service due date are displayed. Points to remember The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R
regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center. Fuel/water separator
H
Environmental note
Dispose of service products in an
environmentally responsible manner.
! If you continue driving without having the
fuel/water separator serviced, this could
cause damage to the engine. Any resulting
damage is not covered by the warranty.
If the fuel/water separator needs servicing,
the following message appears in the
multifunction display: You will also hear a brief warning tone. Maintenance
205Maintenance and care Z

X
Visit a qualified specialist workshop as
soon as possible. Care
General notes
G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner. Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
Exterior care
Information in the Digital Operator's
Manual In the Digital Operator's Manual you will find
information on the following topics:
R
Washing by hand
R Power washers
R Cleaning the wheels
R Cleaning the paintwork
R Matte finish care
R Cleaning the windows
R Cleaning the wiper blades
R Cleaning the headlamps
R Cleaning the sensors
R Cleaning the rear view camera
R Cleaning the exhaust pipes
R Cleaning chrome parts
R Cleaning the trailer tow hitch
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic car wash is
suitable for the size of the vehicle. Fold in
the exterior mirrors before the vehicle is 206
CareMaintenance and care

X
Clean sensors :of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the rear view camera !
Do not clean the camera lens and the area
around the rear view camera with a power
washer. X
Use clear water and a soft cloth to clean
camera lens :. Cleaning chrome parts !
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the chrome
parts by cleaning them regularly, especially in
winter and after washing.
X Clean the chrome parts with a chrome care
product tested and approved by Mercedes-
Benz. Interior care
Information in the Digital Operator's
Manual In the Digital Operator's Manual you will find
information on the following topics:
R Cleaning the display
R Cleaning the plastic trim
R Cleaning the steering wheel and gear or
selector lever
R Cleaning wooden trim and trim strips
R Cleaning the seat covers
R Cleaning the seat belts
R Cleaning the headliner and carpets 210
CareMaintenance and care