lock MERCEDES-BENZ GL 2014 Owners Manual

Display messagesPossible causes/consequences andPPSolutions
o
2nd2ndSeatSeatRow,Row,LeftLeft
Not LockedNot Lockedor2nd2nd
Seat Row, RightSeat Row, Right
Not LockedNot Locked
The second row of seats is not engaged on the left-hand or right-
hand side.
XFold back the second row of seats until it engages.
o
3rd3rdSeatSeatRow,Row,LeftLeft
Not LockedNot Lockedor3rd3rd
Seat Row, RightSeat Row, Right
Not LockedNot Locked
The third row of seats is not engaged on the left-hand or right-hand
side.
XFold back the third row of seats until it engages.

ProblemPossible causes/consequences andPPSolutions
%
The yellow ABS warning
lamp is lit while the
engine is running.
ABS (Anti-lock Braking System) is deactivated due to a
malfunction. For this reason, BAS (Brake Assist), BAS PLUS,
ESP®(Electronic Stability Program), PRE-SAFE®, PRE-SAFE®
Brake, COLLISION PREVENTION ASSIST, the HOLD function, hill
start assist, crosswind driving assistance and ESP®trailer
stabilization are also deactivated, for example.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available.
Warning and indicator lamps in the instrument cluster327
On-board computer and displays
Z

ProblemPossible causes/consequences andPPSolutions
%
The yellow ABS warning
lamp is lit while the
engine is running.
ABS is temporarily unavailable. Therefore, BAS, BAS PLUS, ESP®,
EBD (electronic brake force distribution), PRE-SAFE®,
PRE-SAFE®Brake, COLLISION PREVENTION ASSIST, the HOLD
function, hill start assist, crosswind driving assistance and ESP®
trailer stabilization, for example, are also deactivated.
ATTENTION ASSIST is deactivated.
Possible causes are:
Rself-diagnosis is not yet complete.
Rthe on-board voltage may be insufficient.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP®is not operational, ESP®is unable to stabilize the vehicle.
There is a risk of an accident.
XCarefully drive a suitable distance, making slight steering
movements at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop.
328Warning and indicator lamps in the instrument cluster
On-board computer and displays

ProblemPossible causes/consequences andPPSolutions
%
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds.
EBD is malfunctioning. Therefore, ABS, BAS, BAS PLUS, ESP®,
PRE-SAFE®, PRE-SAFE®Brake, COLLISION PREVENTION ASSIST,
the HOLD function, hill start assist, crosswind driving assistance
and ESP®trailer stabilization, for example, are also not available.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop.
'(USA only)
M(Canada only)

ProblemPossible causes/consequences andPPSolutions
XObserve the additional display messages in the multifunction
display.
XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 188).
XLeave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
XCheck the coolant level and add coolant, observing the warning
notes (Ypage 373).
XIf you need to add coolant more often than usual, have the
engine coolant system checked.
XMake sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
XAt coolant temperatures below 248 ‡ (120 †), drive to the
nearest qualified specialist workshop.
XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic.
Driving systems
ProblemPossible causes/consequences andPPSolutions

Useful information
iThis Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
iRead the information on qualified
specialist workshops: (Ypage 28).
Stowage areas
Loading guidelines
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury,
particularly in the event of sudden braking or
a sudden change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle
occupants and luggage/cargo.
The gross load limit and the gross vehicle
weight rating (GVWR) for your vehicle must
never be exceeded. The gross load limit and
the GVWR are specified on the vehicle
identification plate on the B-pillar of the
driver's door (Ypage 415).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and
rear axles. The specifications for GVWR and
GAWR are on the vehicle identification plate
on the B-pillar of the driver's door
(Ypage 415).
Observe the notes on the loading the vehicle
(Ypage 415).
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
RNever exceed the maximum permissible
gross vehicle weight or the gross axle
weight rating of the vehicle (including
occupants).
RThe cargo compartment is the preferred
place to carry objects.
RPosition heavy loads as far forwards as
possible and as low down in the cargo
compartment as possible.
RThe load must not protrude above the
upper edge of the seat backrests.
RAlways place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
RAlways place the load behind unoccupied
seats if possible.
RUse the cargo tie down rings and the parcel
nets to transport loads and luggage.
RUse cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load.
RHook in the cargo net when loading.
RSecure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges
for protection.
340Stowage areas
Stowage and features

Stowage space
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not
protrude from stowage spaces, parcel nets
or stowage nets.
RClose the lockable stowage spaces while
driving.
RStow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the cargo compartment.
Observe the loading guidelines (Ypage 340).
Glove box
XTo open:pull handleCand open glove box
flapD.
XTo close:fold glove box flapDupwards
until it engages.
iThe glove box can be cooled and
ventilated (Ypage 163).
GGlove box unlocked
HGlove box locked
The glove box can be locked and unlocked
using the mechanical key.
PartitionCfor stowing flat objects is located
in the upper section of the glove box. It can
be removed to increase the stowage space in
the glove box.
XTo remove:pull partitionCforwards and
out
XTo install:insert partitionCand push it
back until it engages.
Stowage areas341
Stowage and features
Z

RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not
protrude from stowage spaces, parcel nets
or stowage nets.
RClose the lockable stowage spaces while
driving.
RStow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the cargo compartment.
!Only use the cup holders for containers of
the right size and which have lids. The
drinks could otherwise spill.
The stowage compartments in the doors
provide space for bottles with a capacity of
up to 34 fl. oz. (1.0 l).
The bottles are not secured or prevented from
tipping over. Therefore, do not place any open
drink containers in the stowage
compartments.
Cup holder in the front-compartment
center console
CCup holder
DCover
XTo open:slide coverDto its foremost
position.
XTo close:pull coverDback as far as it will
go.
You can remove the cup holder's rubber mat
for cleaning. Clean with clear, lukewarm
water only.
Temperature-controlled cup holder in
the front-compartment center console
CCup holder
DResidual heat indicator lamp

If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to 60
minutes. After 30 days, the vehicle can no
longer be opened remotely.
XContact the following service hotlines:
RUSA:Mercedes-Benz Customer
Assistance Center at 1-800-FOR-
MERCedes (1-800-367-6372) or
1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
You will be asked for your password.
XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e.g. iPhone®,
Blackberry)
To do this, you will need your identification
number and password.
iVehicle remote opening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remote closing
The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
XContact the following service hotlines:
RUSA:Mercedes-Benz Customer
Assistance Center at 1-800-FOR-
MERCedes (1-800-367-6372) or
1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, theDoorsDoors
Locked RemotelyLocked Remotelymessage appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e.g. iPhone®,
Blackberry)
To do this, you will need your identification
number and password.
iThe vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Features361
Stowage and features
Z

Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located.
However, only the law enforcement agency
is informed of the location of the vehicle.
iIf the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is
automatically informed.
Vehicle remote malfunction diagnosis
With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see theRoadsideRoadside
Assistance ConnectedAssistance Connectedmessage in the
COMAND display. If the vehicle remote
malfunction diagnosis can be started, the
Request for vehicle diagnosisRequest for vehicle diagnosis
received. Start vehicle diagnosis?received. Start vehicle diagnosis?
message appears in the display.
XConfirm the message withYesYes.
XWhen theVehicle Diagnosis PleaseVehicle Diagnosis Please
start ignitionstart ignitionmessage appears, turn
the SmartKey to position2in the ignition
lock (Ypage 167).
XWhen thePlease follow thePlease follow the
instructionsinstructionsreceivedreceivedbybyphonephoneandand
move your vehicle to a safemove your vehicle to a safe
position.position.message appears, follow the
customer service representative's
instructions.
The message in the display disappears.
If you selectCancelCancel, the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
You will see theVehicle diagnosisVehicle diagnosis
activated.activated.message.
When the diagnosis is completed, theSendSend
vehicle diagnostics data//(Voicevehicle diagnostics data//(Voice
connection may be//interruptedconnection may be//interrupted
duringduringdatadatatransfer)transfer)message appears.
The vehicle data can now be sent to the
Customer Assistance center.
XPressOKOKto confirm the message.
The voice connection with the Customer
Assistance center is terminated.
You will see theVehicle Diagnosis:Vehicle Diagnosis:
Transferring data...Transferring data...message.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
Rtransfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
362Features
Stowage and features