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Problems with fuel and the fuel tank
This section provides descriptions of and solutions to safety-relevant problems.
ProblemPossible causes/consequences andPPSolutions
Fuel is leaking from the
vehicle.
The fuel line or the fuel tank is faulty.
GWARNING
Risk of explosion or fire.
XTurn the SmartKey to position0in the ignition lock and remove
it immediately (Ypage 167).
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The engine does not
start.
The fuel tank of a vehicle with a diesel engine has been run
completely dry.
XRefuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
XTurn the ignition on for approximately ten seconds
(Ypage 167).
XStart the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
XTurn the ignition on again for approximately ten seconds
(Ypage 167).
XStart the engine again continuously for up to ten seconds until
it runs smoothly.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.
The fuel filler flap
cannot be opened.
The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
XUnlock the vehicle (Ypage 80).
or
XUnlock the vehicle using the mechanical key (Ypage 82).
The fuel filler flap is unlocked, but the opening mechanism is
jammed.
XConsult a qualified specialist workshop.
Refueling185
Driving and parking
Z

water. Seek medical assistance without
delay.
RChange out of clothing contaminated with
DEF immediately.
!Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas
aftertreatment system.
!The vehicle must be parked on level
ground to fill the DEF tank. The DEF tank
can only be filled as intended with the
vehicle parked on a level surface. This
avoids false level readings. Filling the tank
is not permitted if the vehicle is not parked
on a level surface. There is a danger of
overfilling, which could result in damage to
components of the BlueTEC exhaust gas
aftertreatment.
!Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF
residues crystallize after time and
contaminate the affected surfaces.
!DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine
damage.
For further information on DEF, see
(Ypage 448).
You will find further information on DEF in the
printed Operator's Manual under "Technical
data".
Opening the DEF filler cap
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or with KEYLESS-
GO.
XSwitch the ignition off.
XPress the fuel filler flap in the direction of
arrowC.
The fuel filler flap swings up.
XTurn blue DEF filler capDcounter-
clockwise and remove it.
DEF filler capDis secured with a plastic
strip.
DEF refill bottle
!Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
XUnscrew the protective cap from DEF refill
bottleC.
XPlace DEF refill bottleCon the filler neck
as shown and screw it on clockwise until
hand-tight.
Refueling187
Driving and parking
Z

XPress DEF refill bottleCtowards the filler
neck.
The DEF tank is filled. This may take up to
one minute.
iWhen DEF refill bottleCis no longer
pressed, filling stops and the bottle may be
taken off again after being only partially
emptied.
XRelease DEF refill bottleC.
XTurn DEF refill bottleCcounter-clockwise
and remove it.
XScrew the protective cap onto DEF refill
bottleCagain.
DEF refill bottles can be obtained at many gas
stations or at an authorized Mercedes-Benz
Center. Refill bottles without a threaded cap
do not provide overfill protection. DEF may
leak if overfilled. Mercedes Benz offers
special refill bottles with a threaded seal.
These are available at any authorized
Mercedes-Benz Center.
Closing the DEF filler cap
XMount DEF filler capDon the filler neck
and turn it clockwise.
XTo close the fuel filler flap, press it in the
direction of arrowC.
XDrive faster than 10 mph (16 km/h).
TheCheck Additive See Operator'sCheck Additive See Operator's
ManualManualmessage goes out after
approximately one minute.
iIf theCheck Additive SeeCheck Additive See
Operator's ManualOperator's Manualmessage continues
to be shown in the multifunction display,
you must add more DEF.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable
materials come into contact with parts of the
vehicle which are hot. Take particular care not
to park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle
equipment and become trapped. There is a
risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
188Parking
Driving and parking

To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in positionPand
the SmartKey must be removed from the
ignition lock.
Rthe front wheels must be turned towards
the curb on steep uphill or downhill
gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to
neutral positionNwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Using the SmartKey
XApply the electric parking brake.
XShift the transmission to positionP.
XTurn the SmartKey to position0in the
ignition lock and remove it.
The immobilizer is activated.
iIf you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission shifts toP
automatically.
If you shift the automatic transmission to
Nbefore switching off the engine, the
automatic transmission remains inNeven
if a door is opened.
Using KEYLESS-GO
XApply the electric parking brake.
XShift the transmission to positionP.
XPress the Start/Stop button (Ypage 167).
The engine stops and all the indicator
lamps in the instrument cluster go out.
iIf you turn off the engine with the Start/
Stop button, the automatic transmission
shifts toN. If you then open one of the front
doors, the automatic transmission shifts to
P.
iIn the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle
equipment and become trapped. There is a
risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
Parking189
Driving and parking
Z

The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction
in the system, it may not be possible to apply
the released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it
rolling away.
XShift the automatic transmission to
positionP.
It may not be possible to release an applied
parking brake, if the on-board voltage is low
or there is a malfunction in the system.
Contact a qualified specialist workshop.
iThe electric parking brake performs a
function test at regular intervals while the
engine is switched off. The sounds that can
be heard while this is occurring are normal.
Applying/releasing manually
XTo engage:push handleC.
When the electric parking brake is
engaged, theI(USA only) or$
(Canada only) red indicator lamp lights up
in the instrument cluster.
iThe electric parking brake can also be
applied when the SmartKey is removed.
XTo release:pull handleC.
The redI(USA only) or$(Canada
only) indicator lamp in the instrument
cluster goes out.
iThe electric parking brake can only be
released:
Rif the SmartKey is in position1in the
ignition lock or
Rif the ignition was switched on using the
Start/Stop button.
To ensure that you do not roll backwards
when pulling away on an uphill slope, engage
the electric parking brake (Ypage 170).
Applying automatically
The electric parking brake is applied
automatically:
Rif DISTRONIC PLUS brings the vehicle to a
standstill or
Rif the HOLD function is keeping the vehicle
stationary
In addition, at least one of the following
conditions must be fulfilled:
Rthe engine is switched off.
Rthe driver's door is open and the seat belt
is not fastened.
Rthe vehicle is stationary for a lengthy
period.
The redI(USA only) or$(Canada
only) indicator lamp in the instrument cluster
lights up.
Releasing automatically
The electric parking brake is released
automatically when all of the following
conditions are fulfilled:
Rthe engine is running.
Rthe transmission is in positionDorR.
Rthe seat belt has been fastened.
Ryou depress the accelerator pedal.
If the transmission is in positionR, the trunk
lid must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed.
Ryou have shifted out of transmission
positionPor you have previously driven
faster than 2 mph (3 km/h).
190Parking
Driving and parking

bow wave could cause water to enter and
damage the engine and other assemblies.
!Do not open any of the vehicle's doors
while fording. Otherwise, water could get
into the vehicle interior and damage the
vehicle's electronics and interior
equipment.
REstablish how deep the water is and the
characteristics of the body of water before
fording.
RVehicles with the AIRMATIC package:
select the highest possible vehicle level.
RShift to a lower gear using the left-hand
steering wheel paddle shifter.
RAvoid high engine speeds.
REnter and exit the water at a flat place and
at a steady walking pace.
RDrive slowly and at an even speed through
the water.
RDo not stop.
RWater offers a high degree of resistance,
and the ground is slippery and in some
cases unstable. Therefore, it is difficult and
dangerous to pull away in the water.
REnsure that a bow wave does not form as
you drive.
RClean any mud from the tire tread after
fording.
RApply the brakes to dry them after fording.
Always observe the fording depth values
(Ypage 454).
Winter driving
GWARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to positionN.
Vehicles with the ON&OFFROAD
package:if driving in snow or with snow
chains, select the snow program
(Ypage 255) with the off-road program
selector wheel in the center console.
iVehicles with a diesel engine:do not
cover the radiator, e.g. with a protective
cover. The measuring function of the
onboard diagnosis system may otherwise
provide inaccurate values. Some of these
values are required by law and must
therefore always be accurate.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are
displayed after a short delay.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. You
should pay special attention to road
196Driving tips
Driving and parking

conditions when temperatures are around
the freezing point.
For more information on driving with snow
chains, see (Ypage 407).
For more information on driving with summer
tires, see (Ypage 406).
Observe the notes in the "Winter operation"
section (Ypage 406).
Off-road driving
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
If the vehicle level is high, the vehicle center
of gravity is raised. This could cause the
vehicle to tip over more easily on uphill or
downhill gradients. There is a risk of an
accident.
Select the lowest possible vehicle level.
When driving off-road, sand, mud and water,
possibly mixed with oil, for example, could get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also
in increased wear and tear. The braking
characteristics change depending on the
material ingressing the brakes. Clean the
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different
braking characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or
systems. Adapt your driving style to suit the
terrain conditions. Drive carefully. Have
damage to the vehicle rectified immediately
at a qualified specialist workshop.
Do not switch to transmission positionN
when driving off-road. You could lose control
of the vehicle if you attempt to brake using
the service brake. If the gradient is too steep,
drive backwards in reverse gear.
General notes
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
ROff-road program 1 and 2 (vehicles with the
ON&OFFROAD package) (Ypage 258)
RLOW RANGE off-road gear (vehicles with
the ON&OFFROAD package)
(Ypage 259)
RDifferential lock (vehicles with the
ON&OFFROAD package) (Ypage 259)
ROff-road ABS (Ypage 68)
RAIRMATIC package (vehicle level)
(Ypage 217)
RDSR (Downhill Speed Regulation)
(Ypage 256)
Observe the following notes:
RStop the vehicle before starting to drive
along an off-road route.
RFor vehicles with the AIRMATIC
package:select a vehicle level that is
suitable for the off-road terrain. To avoid
damaging the vehicle, make sure there is
always sufficient ground clearance.
RCheck that items of luggage and loads are
stowed safely and are well secured
(Ypage 345).
Driving tips197
Driving and parking
Z

Driving downhill
RDrive slowly.
RDo not drive at an angle down steep
inclines. Steer into the line of fall and drive
with the front wheels aligned straight.
Otherwise, the vehicle could slip sideways,
tip and rollover.
RShift to a lower gear using the left-hand
paddle shifter before tackling steep
downhill gradients.
RActivate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall.
RCheck that the brakes are working normally
after a long downhill stretch.
iThe special off-road ABS setting enables
a precise, brief and repeated locking of the
front wheels. This causes them to dig into
loose earth. Be aware that the front wheels
easily skid across the ground surface if
completely braked and therefore lose their
ability to steer.
Driving systems
Cruise control
General notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. By doing
so, you will make use of the braking effect of
the engine. This relieves the load on the brake
system and prevents the brakes from
overheating and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
iCruise control should not be activated
when driving off-road.
Important safety notes
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an
accident nor override the laws of physics.
Cruise control cannot take into account the
road, traffic and weather conditions. Cruise
control is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time and for
staying in your lane.
Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
Ron slippery road surfaces. Braking or
accelerating could cause the drive wheels
to lose traction and the vehicle could then
skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
CTo activate or increase speed
DTo activate or reduce speed

because of its narrow width. The distance to
the vehicle in front will be too short.
Obstructions and stationary vehicles
DISTRONIC PLUS does not brake for
obstacles or stationary vehicles. If, for
example, the detected vehicle turns a corner
and reveals an obstacle or stationary vehicle,
DISTRONIC PLUS will not brake for these.
Crossing vehicles
DISTRONIC PLUS may mistakenly detect
vehicles that are crossing your lane.
Activating DISTRONIC PLUS at traffic lights
with crossing traffic, for example, could cause
your vehicle to pull away unintentionally.
Level control (vehicles with the
ON&OFFROAD package)
Important safety notes
Level control adapts the vehicle level
automatically to the current operating and
driving situation. This results in reduced fuel
consumption and improved handling.
Make changes to the vehicle level while the
vehicle is in motion. This enables the vehicle
to adjust to the new level as quickly as
possible.
The vehicle level may change visibly if you
park the vehicle and the outside temperature
changes. If the temperature drops, the
vehicle level is lower; with an increase in
temperature, the vehicle level rises.
If you unlock the vehicle or open a door, the
vehicle begins to compensate for load
discrepancies while still parked. However, for
significant level changes, such as after the
vehicle has been stationary for a long period,
the engine must be on. For safety reasons,
the vehicle is only lowered when the doors are
closed. Lowering is interrupted if a door is
opened, and it continues once the door has
been closed.
For information about driving off-road, see
(Ypage 197).
GWARNING
When the vehicle is being lowered, people
could become trapped if their limbs are
between the vehicle body and the wheels or
underneath the vehicle. There is a risk of
injury.
Make sure no one is underneath the vehicle
or in the immediate vicinity of the wheel
arches when the vehicle is being lowered.
GWARNING
When you drive with the vehicle raised, the
driving characteristics could be impaired by
the vehicle's raised center of gravity. The
vehicle could rollover more easily, for
example on a bend. There is a risk of an
accident.
Always select as low a vehicle level as
possible and adjust your driving style.
GWARNING
When you drive with the chassis lowered or
raised, the vehicle's braking and driving
characteristics can be significantly impaired.
You could also exceed the permissible vehicle
212Driving systems
Driving and parking

Deactivating the HOLD function
The HOLD function is deactivated
automatically if:
Ryou accelerate and the transmission is in
positionDorR.
Ryou shift the transmission to positionP.
Ryou depress the brake pedal again with a
certain amount of pressure untilC
disappears from the multifunction display.
Ryou secure the vehicle using the electric
parking brake.
Ryou activate DISTRONIC PLUS.
iAfter a time, the electric parking brake
secures the vehicle and relieves the service
brake.
The electric parking brake automatically
secures the vehicle if the HOLD function is
activated and:
Rthe driver's door is open and the driver's
seat belt is unfastened.
Rthe engine is switched off.
Ra system malfunction occurs.
Rthe power supply is not sufficient.
On steep uphill or downhill inclines or if there
is a malfunction, the transmission may also
be automatically shifted into positionP.
AIRMATIC package
General notes
AIRMATIC regulates the level of your vehicle.
As well as level control (Ypage 218), your
vehicle can be equipped with ADS (Adaptive
Damping System) (Ypage 217) and ACTIVE
CURVE SYSTEM (Ypage 218).
Observe the notes on driving with a trailer
(Ypage 264).
ADS (Adaptive Damping System)
General notes
ADS adapts the damping characteristics to
the current operating and driving situation.
This depends on:
Ryour driving style
Rthe road surface conditions
Rthe ADS setting
Rthe vehicle level setting
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning
Example: vehicles without the ON&OFFROADpackage
CSuspension tuning button
DIndicator lamp for sports tuning