service MERCEDES-BENZ GL SUV 2012 Owner's Guide

Socket in th
eluggage compartment X
Lift up th ecover of socket :. Mobile phone
Important safety notes G
WARNING
Observ ethe legal requirements of the country
in whic hyou are curren tlyd riving regarding
operatin gmobile communications equipment
in av ehicle.
If it is permitted by law to operat ecommuni-
cations equipment while the vehicle is in
motion, you must only do so if the traffic sit-
uation permits. Otherwise, you coul dbedis-
trac tedf rom th etraffic conditions, caus ean
accident and injure yourself and others.
Two-way radios and fax equipment used with-
out low-reflection exterior aerials can inter-
fere with the vehicle's electronics and thereby
jeopardise the operating safety of the vehicle
and your safety. Therefore, you must only use
this equipment if it is correctly connected to
as eparate reflection-free exterior aerial. G
WARNING
Excessive levels of electromagnetic radiation
may cause damage to your health and the
health of others. Usin ganexterior aerial takes
into account current scientific discussions
relating to the possible health risk posed by
electromagnetic fields. Mercedes-Benz recommends the use of an
approved exterior aerial
.This ensures:
R optimal mobile phone reception quality in
the vehicle
R mutua linfluences between the vehicle
electronics and mobil ephones ar emini-
mised
An exterior aerial has the following advan-
tages:
R it conduct sthe electromagnetic fields gen-
erated by awireless device to the exterior.
R the field strength in the vehicle interior is
lower than in avehicle that does not have
an exterior aerial.
i There are various mobile phone brackets
that may be fitted in your vehicle; in some
cases, these are country-specific.
i You can connect aBluetooth ®
-capable
mobile phone with Audio 20 or COMAND
Online via the Bluetooth ®
interface. This
also applies if your vehicle is equipped with
convenience telephony.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones with
Audio 20 or COMAND Online can be obtained:
R at your Mercedes-Ben zService Centre
R on the In ternet at http://www.mercedes-
benz.com/connect
i The functions and services available when
you use the phone depend on your mobile
phone model and service provider.
Using amobile phone If th
emobile phon eisinserted in the mobile
pho nebracket ,you can speak to th eperson
you are calli ngusing the hands-free system.
X Open the telephone compartment
(Y page 339).
X Insert the mobil ephone int othe mobile
phone bracket (see the separate installa-
tion instructions for the mobile phone fit-
ting). Features
351Stowing and featu res Z

Usefu
linfor mation ............................ 360
Engine compartment ........................360
Service ............................................... 364
Care .................................................... 366 359Maintenance and care

H
Environmenta
lnote
When toppin guptheoil, tak ecaren ot to spill
any .Ifo il enters th esoil or waterways, it is
harmful to th eenvironment.
! Only use engine oil sand oil filters that
have bee napproved for vehicles with a
servic esystem. You can obtain alist of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Ben zSpecification sfor Service
Product satany Mercedes-Ben zService
Centre.
Damage to th eengine or exhaust sys temis
caused by the following:
R using engine oil sand oil filters that have
not bee nspecifically approved for the
servic esystem
R changing the engine oil and oil filter after
missing the change interval required by
the servic esystem
R using engine oil additives
! Do not add too muc hoil. Toppin gupwith
to om uche ngine oil can resul tindamage
to the engine or to the catalytic converter.
Hav eexcess engine oil siphoned off. Example: engine oil filler cap
X
Turn cap :anti-clockwis eand remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick ,add 1. 0litreo fengine
oil. X
Replace cap :on the filler nec kand turn
clockwise.
Make sure that the cap locks securely into
place.
X Check the oil level agai nwith the oil dip-
stic k(Ypage 36 2).
For furthe rinformation on engine oil ,see
(Y page 42 8). Other service products
Checking th ecoolant level G
WARNING
The coolin gsystem is pressurised. Therefore,
only unscrew the cap onc ethe engine has
coole ddown. The coolan ttemperatur edis-
play must be less than 70 †. Otherwise, you
could be scalded if hot coolant escapes. X
Park the vehicle on alevel surface.
Only chec kthe coolant level if the vehicle
is on alevel surface and the engine has
cooled down.
X Turn the key to position 2in the ignition
lock (Y page 159).
On vehicles with KEYLESS-GO, press the
Start/Stop button twic e(Ypage 159).
X Check the coolant temperatur egauge in
the multifunction displ ay.
Th ec oolant temperatur emust be below
70 †.
X Turn the key to position 0(Y page 159 )in
the ignition lock. Eng
inecompartment
363Maintenance and care Z

X
Slowl yturn cap :half aturn anti-clock-
wise to allo wexces spress uretoe scape.
X Turn cap :further anti-clockwise and
rem ovei t.
If the coolant is at the level of marker bar
= in the fille rneck when cold, ther eis
enough coolan tincoolant expansion
tank ;.
If the coolant leve lisapproximately
1.5 cm above marker bar =in the filler
nec kwhen warm, ther eisenoughcoolant
in coolant expansion tank ;.
X If necessary ,top up with coolant that has
been tested and approved by Mercedes-
Ben z.
X Replace cap :and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 429).
Topping up the windscreen washer sys-
tem/headlam pcleaning system G
WAR
NING
Windscreen washer fluid/antifreeze is highly
flammable .Avoid spilling windscreen washer
fluid/antifreez eonh ot engin ecomponent sas
it can ignit eand burn. Severe burns could be
the resul t. Example: washer fluid reservoir
Example: washer fluid reservoir in AMG vehicles
X
To open: pull cap:upward sbythe tab.
X Top up with the premi xedw asher fluid.
X To close: press cap :ontothe filler neck
until it engages.
The washer fluid reservoi risu sed for both the
windscree nwasher system and th eheadlamp
cleaning system.
Further inf ormatio nonw indscreen washer
fluid/antifr eeze (Ypage 43 0). Service
ASSYST PLUS
Service messages The ASSYS
TPLUS service interva ldisplay
inform syou of the nex tservice due date.
In fo rmation on th etype of service and service
intervals (se eseparate Ser vice Boo klet).
You can obtain further information from a
Mercedes-Ben zService Cent re.364
ServiceMaintenance and care

i
The ASSYST PLU Sservice interval display
does not show any information on the
engine oil level. Observ ethe notes on the
engin eoil level (Y page 362).
The multifunction display shows aservice
message for afew seconds, e.g.:
Next servic eAin .. days Service
Adue Service
Aoverdue by ... days Th
eletter indicates which service is due. Astands for
aminor servic eand B for
am ajor
service. Anumber or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenanc ework
to be performed.
If you notify aqualified specialist worksho pof
this display, you will receive astatement on
the associated costs.
The ASSYST PLUS service interval display
doe snot tak einto account any periods of
tim eduring which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service du edated isplayed
in the multifunction displa ybefor ediscon-
nectin gthe battery.
or
X After reconnecting the battery ,subtract
the battery disconnection periods fro mthe
service date shown on the display.
Hiding aservice message X
Pres sthe % ora button on th esteer-
ing wheel. Displaying service messages X
Switch th eignitio non.
X Press the =or; button on the steer-
ing whee ltoselect the Serv. men
u.
X Press the 9or: button to select the
ASSYS TPLUS submenu and confirm by
press ingt he a button.
The service due date appears in the multi-
function display.
Informatio nabout Service Resetting th
eASSYST PLUS service inte r-
val display
! If the ASSYS TPLUS service interva ldis-
play has been inadvertently reset ,this set-
tin gc an be corrected at aqualified special-
ist workshop.
Have service work carried out as described
in the Servic eBooklet. This ma yotherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
Aq ualified specialist workshop, e.g. a
Mercedes-Ben zService Cent re,w ill reset the
ASSYST PLU Sservic einterval display after
the service work has bee ncarried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
Arduous operating conditions or increased
loads on the vehicle will require some service
work to be performed more often than for a
vehicle in normal use. Such arduous condi-
tions include regular city driving with frequent
intermediate stops and use in mountainous
terrain or on poor road surfaces.
For example, if the vehicle is used under ardu-
ous operating conditions, have air filters,
engine oil and oil filters changed frequently
and check the wheels often .Further informa-
tion can be obtaine dataqualified specialist
workshop, e.g. aMercedes-Ben zService
Cent re. Service
365Maintenance and care Z

Driving abroad
An extensiv
eMercedes- BenzService network
is als oavailable in othe rcoun tries. The
Service Hotline's curren ttelephone numbers
for use when you are abroa dare to be found
in th e"Mercedes-Ben zService2 4h"s ection
of the Ser vice Boo klet. AdBlue
®
service display
i For BlueTE Cvehicles only.
To fun ction properly, BlueTEC exhaust gas
after treatmen tmust be operated with the
reducing agent AdBlue ®
.A dBlue ®
is topped
up as part of the service. Under normal oper-
atin gconditions, afull tank of AdBlue ®
should
last until the nex tservice due date.
Depending on how and where the vehicle is
used, ther emay be an increase in the
AdBlue ®
consumption, resulting in the next
servic edue date being brought forward.
Certain display messages sho wthat
AdBlue ®
must be topped up, e.g.
Refill AdBlue Se eOwner's Manual Refill AdBlue No start in: .. km
Aw
arning ton ealso sounds.
You can no longer start th eenginew hen the
AdBlue ®
supply has been used up
(Y page 306).
Top up AdBlue ®
(Y page 178).
Before taking atripw ithy our vehicle outside
Europe, have th eAdBlue ®
suppl ychec kedat
aq ualified specialist workshop. If necessary,
have AdBlue ®
topped up. Before alonger stay
outside of Europe, consult aqualified special-
ist workshop.
Obser vethe note sonA dBlue ®
(Y page 427).
You can obtain further informatio nabout
BlueTE Cexhaus tgas aftertreatment and
AdBlue ®
from any Mercedes-Benz Service
Centre. Care
General notes
H
Environmental note
Dispos eofempty packaging and cleaning
cloths in an envi ronmentally responsible man-
ner.
! For cleani ngyour vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containin gsolvents
Do not scrub.
Do not touc hthe surfaces or protective
films with har dobjects, e.g. aring or ice
scraper .You coul dotherwis escratc hor
damage the surfaces and protectiv efilm.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner .Wheel cleaner scould cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for afew minutes after clean-
ing. Brakin gheats the brak ediscs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regula rcare of your vehicle is aconditio nfor
retaining th equalit yint he long term.
Us ec arep roducts and cleani ngagent srec-
ommended and approved by Mercedes-Benz. Washin
gthe veh iclea nd cleaning the
paintwork
Automatic car wash G
WA
RNING
Brakin gefficienc yisreduced after washing
th ev ehicle .This coul dcause an accident. For
this reason, following acar wash, drive with
particular care until the brakes are dry. 366
CareMaintenance and care

High-pressure cl
eaning equipment G
WARNING
Do not use high-pressure cleaner swith circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle ,inparticular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent.
! Always maintain adistance of at least
30 cm between the vehicle and the high-
pressure cleaner nozzle. Information about
the correc tdistanc eisavailable from the
equipment manufacturer.
Move the high-pressure cleane rnozzle
around when cleanin gyour vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, join tsetc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ven tilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleanin gthe paintwork !
Do not affix:
R stickers
R films
R magnetic plate sorsimilar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit aqualified spe-
cialist workshop. X
Remove impurities immediately, where
possible, whils tavoiding rubbing to ohard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with acloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remov etar stains.
X Use silicone remover to remove wax.
Care and treatment of mat tpaintwork !
Never polis hthe vehicle or the light alloy
wheels. Polishin gmakes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or glos spreserver, e.g.
wax .These product sare onl ysuitable for
high-glos ssurfaces. Thei ruse on vehicles
wit hm att finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs performed
at aq ualified specialist workshop, e.g. a
Mercedes-Ben zService Centre.
! Do not use wash programs with ahot wax
treatmen tunder any circumstances.
Observe thes enotes if your vehicle has a
clea rmatt finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
Thes enotes also apply to light-alloy wheels
with aclear matt finish. 368
CareMaintenance and care

E
Pressur erelease button
F Pressur egauge
X To reduce the tyr epressure: press pres-
sure releas ebutton Eon the filler hose.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Drive to the nearest qualified specialist
worksho pand have the tyre changed there.
X Have the tyre sealant bottle replace das
soon as possible at aqualified specialist
workshop.
X Have the tyre sealant bottle replaced every
four years at aqualified specialist work-
shop.
i In your vehicle, you will find asticker with
the Mercedes-Benz Service24h telephone
number, e.g. on the B-pillar on the driver's
side. Battery (vehicle)
Important safety notes
Work on the battery, e.g. removin gorinstal-
ling ,requires specialist knowledge and the
use of special tools. Therefore, always have
work on the batter ycarried out at aqualified
specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can, for example, lead to ashort circui tand
damage your vehicle's electronic system. This
can disrupt driving safety systems such as ABS (anti-lock braking system) or ESP
®
(Elec-
tronic Stability Program).
R If ABS malfunctions ,the wheels can lock
during braking. This limits the steerability
of the vehicle when brakin gand the braking
distance may increase. There is arisk of
accident.
R If ESP ®
malfunctions, the vehicle will not be
stabilised if it start stoskid or awheel star ts
to spin. There is arisk of accident.
You should therefore have all work involving
the batter ycarried out at aqualified specialist
workshop. G
WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly explo-
sive gases of abattery. There is arisk of an
explosion.
Befor ehandling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting.
Always make sure that neither you nor the
batter yiselectrostatically charged. There is
ab uild-up of electrostatic charge, e.g.:
R by wearing clothing made from synthetic
fibres
R due to friction betwee nclothin gand seats
R if you pus horpull the batter yacross the
carpe torother synthe ticm aterials
R if you wipe the batter ywithacloth. G
WARNING
Durin gthe charging process, abatter yprodu-
ces hydroge ngas. If ashort circui toccurs or
sparks are created, the hydroge ngas can
ignite. There is arisk of an explosion. 382
Battery (vehicl
e)Breakdown assistance

R
Make sur ethat the positive terminal of a
con nected battery doe snot com einto con-
tact with vehicl eparts.
R Never place metal objects or tools on abat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connectin gand disconnectin gabattery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connectin gand dis-
connectin gthe jum pleads.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Bat tery acid is caustic. There is arisk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and dispose
dofinan
environmen tally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner
.Take discharged
batteries to aqualified spe-
cialist workshop or to acol-
lection point for used batter-
ies.
! Hav ethe battery chec kedr egularly at a
qualified specialist workshop.
Observ ethe service intervals in the Service
Booklet or con tact aq ualified specialist
worksho pfor mor einformation. !
You should have all work involving the
battery carried out at aqualified specialist
workshop. In the exceptional case that it is
necessar yfor you to disconnect th ebattery
yourself, mak esure that:
R you switc hoff the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ig nition is switched off.
Chec kthat all the indicator lamps in the
instrumen tcluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remov ethe negativ eterminal
clam pand then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R the transmissio nislocke dinp osition P
after disconnectin gthe battery .The vehi-
cle is secured against rolling away. You
can then no longer mov ethe vehicle.
The battery and the cover of the positive
termi nalclamp must be fitted securely dur-
ing operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. WARNING
Fire, naked flames and smoking
are prohibited when handling the
battery
.Avoi dc reating sparks. Battery aci
discaustic. Avoid con-
tact with the skin, eyes or clothing.
Wear suitable protective clothing,
in particular gloves, an apron and
af ace mask.
Immediately rinse acid splashes
off with clean water. Consult adoc-
tor if necessary. Wear eye protection. Ba
ttery (vehicle)
383Breakdown assistance Z

accessory. It permits the chargin
gofthe bat-
tery in its installed position. Contac ta
Mercedes-Ben zService Centre for informa-
tion and availability. Charge the batter yin
accordance with the separate instructions for
the battery charger.
The jump-starting connection point is in the
engine compartmen t(Ypage 386).
Read the batter ycharger' soperating instruc-
tions befor echarging the battery.
X Open the bonnet (Y page 360).
X Connect the battery charger to the positive
terminal and earth point in the sam eorder
as when connecting th edonor battery in
the jump-startin gprocedure
(Y page 386). Battery (vehi
cle)
385Breakdown assistance Z