media MERCEDES-BENZ GLA 2016 Owners Manual

Publication details
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without written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
GermanySymbols
Registered trademarks: R
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In this Operator's Manual you will find the fol-
lowing symbols:
G WARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
H Environmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
i Practical tips or further information that
could be helpful to you. X This symbol indicates an instruction
that must be followed.
X Several of these symbols in succes-
sion indicate an instruction with sev-
eral steps.
( Y
page) This symbol tells you where you can
find more information about a topic.
YY This symbol indicates a warning or an
instruction that is continued on the
next page.
Dis‐
play This text indicates a message on the
multifunction display/multimedia
display.
As at 08.01.2015

Always have the following work carried out at
an authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components
Correct useIf you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle: R
the safety notes in this manual R
the vehicle technical data R
traffic rules and regulations R
laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty.
QR codes for the rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res-
cue card contains the most important infor-
mation about your vehicle in a compact form,
e.g. the routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, mal-
functions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle func-
tions.26
Introduction

tion. This poses an increased risk of injury or
even fatal injury.
Make sure that all vehicle occupants are
seated properly with a correctly fastened seat
belt.
G WARNING
The seat belt does not offer the intended level
of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal
injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
G WARNING
Persons under 5 ft (1.50 m) in height cannot
fasten the seat belt correctly without an addi-
tional suitable restraint system. If the seat
belt is incorrectly fastened, it cannot protect
as intended. Furthermore, an incorrectly fas-
tened seat belt can cause additional injury, for
example, in an accident, during braking or an
abrupt change of direction. This poses an
increased risk of injury or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) in height in suitable restrain t
systems.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle: R
always secure the child in a child restraint
system suitable for this Mercedes-Benz
vehicle. The child restraint system must be
appropriate to the age, weight and size of
the child R
always observe the instructions and safety
notes in the "Children in the vehicle" sec-
tion of this Operator's Manual ( Y
page 58) in addition to the child
restraint system manufacturer's installa-
tion instructions R
be sure to observe the instructions and
safety notes on the "Occupant classifica-
tion system (OCS)" ( Y
page 51)
G WARNING
The seat belts may not perform their intended
protective function if: R
they are damaged, modified, extremely
dirty, bleach or dyed R
the seat belt buckle is damaged or
extremely dirty R
the Emergency Tensioning Devices, belt
anchorages or inertia reels have been modi-
fied
Seat belts may sustain non-visible damage in
an accident, e.g. due to glass splinters. Modi-
fied or damaged seat belts may tear or fail,
e.g. in an accident. Modified Emergency Ten-
sioning Devices could accidentally trigger or
fail to deploy when necessary. This poses an
increased risk of injury or even fatal injury.
Never modify the seat belts, Emergency Ten-
sioning Devices, belt anchorages or inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Follow-
ing an accident, have the seat belts checked
immediately at a qualified specialist work-
shop.
Only use seat belts that have been approved
for your vehicle by Mercedes-Benz.
Sports seat or AMG Performance seat: this
seat is designed for the standard three-point
seat belt. If you install another mu lti-point
s eat belt, e.g. sport or racing seat belts, the
restraint system cannot provide the best level
of protection.
G WARNING
If you feed seat belts through the opening in
the seat backrest, the seat backrest may be
damaged or may even break in the event of an
accident. This poses an increased risk of
injury or even fatal injury.Occupant safety 45
Safety Z

If OCS determines that: R
the front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front air bag is deactivated. R
the front-passenger seat is occupied by a
child of up to twelve months old, in a stand-
ard child restraint system, the PASSENGER
AIR BAG OFF indicator lamp lights up after
the system self-test and remains lit. This
indicates that the front-passenger front air
bag is deactivated.
But even in the case of a twelve-month-old
child, in a standard child restraint system,
the PASSENGER AIR BAG ON can light up
permanently after the system self-test. This
indicates that the front-passenger front air
bag is activated. The result of the classifi-
cation is dependent on, among other fac-
tors, the child restraint system and the
child's stature. It is recommended that you
install the child restraint system on a suit-
able rear seat. R
the front-passenger seat is occupied by a
person of smaller stature (e.g. a teenager
or small adult), either the PASSENGER AIR
BAG ON or PASSENGER AIR BAG OFF indi-
cator lamp lights up and remains lit after
the system self-test depending on the
result of the classification. -
If the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger
seat as far back as possible. Alterna-
tively, a person of smaller stature can sit
on a rear seat. -
If the PASSENGER AIR BAG OFF indicator
lamp is lit, a person of smaller stature
should not use the front-passenger seat. R
the front-passenger seat is occupied by an
adult or a person of adult stature, the
PASSENGER AIR BAG ON indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front air bag is activated. If children are traveling in the vehicle, be sure
to observe the notes on "Children in the vehi-
cle" ( Y
page 58).
When OCS is malfunctioning, the red u
restraint system warning lamp in the instru-
ment cluster and the PASSENGER AIR BAG
OFF indicator lamp light up simultaneously.
The front-passenger front a ir bag is deactiva-
ted in this case and does not deploy during an
accident. Have the system checked by quali-
fied technicians as soon as possible. Consult
an authorized Mercedes-Benz Center. The
front-passenger seat should only be repaired
at an authorized Mercedes-Benz Center.
If the front-passenger seat, the seat cover or
the seat cushion is damaged, have the nec-
essary repair work carried out at an author-
ized Mercedes-Benz Center.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories
that have been approved by Mercedes-Benz.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy. The Occupant Classification
System (OCS) categorizes the occupant in the
front-passenger seat. Depending on that
result, the front-passenger front air bag is
either enabled or deactivated.
System self-test
G DANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front air bag might be triggered
unintentionally or might not be triggered at all
in the event of an accident with high deceler-
ation. This poses an increased risk of injury or
even fatal injury.
In this case the front-passenger seat may not
be used. Do not install a child restraint system
on the front-passenger seat. Have the Occu-
pant Classification System (OCS) checked
and repaired immediately at a qualified spe-
cialist workshop.Occupant safety 53
Safety Z

G DANGER
If th e PASSENGER AI R BA G OF F indicator
lamp remain s lit after th e system self-test , th e
front-passenger fron t air bag is disabled. It will
no t be deployed in th e event of an accident. In
this case, th e front-passenger fron t air bag
canno t perfor m it s intended protective func-
tion , e.g. when a person is seated in th e front-
passenger seat .
That person could, for example, come int o
contact wit h th e vehicle's interior, especially
if th e person is sitting to o close to th e dash -
board. This poses an increased ris k of injury or
eve n fatal injury.
Whe n th e front-passenger seat is occupied,
always ensur e that:R
th e classification of th e person in th e front-
passenger seat is correc t and th e front-
passenger fron t air bag is enabled or disa-
bled in accordanc e wit h th e person in th e
front-passenger seat R
th e person is seated properly wit h a cor-
rectl y fastene d seatbeltR
th e front-passenger seat has been moved
bac k as far bac k as possibl e
If th e PASSENGER AI R BA G OF F indicator
lamp remain s lit when it should not, th e front-
passenger seat may no t be used . Do no t
instal l a child restrain t system on th e front-
passenger seat . Hav
e th e O ccupant Classifi-
ca tion Syste m (OCS ) checke d and repaire d
immediately at a qualified specialist work-
shop.
G WARNIN G
Objects between th e seat surfac e and th e
child restrain t system could affec t OCS oper -
ation . This could result in th e front-passenger
air bag no t functioning as intended during an
accident. This poses an increased ris k of
injury or eve n fatal injury.
Do no t plac e any objects between th e seat
surfac e and th e child restrain t system. The
entire base of th e child restrain t system mus t
always res t on th e seat cushion of th e front-
passenger seat . The backrest of th e forward - facing child restrain t system must, as far as
possible, be resting on th e backrest of th e
front-passenger seat . Always compl y wit h th e
child restrain t system manufacturer' s instal -
lation instructions.
Afte r th e system self-test , th e PASSENGER
AI R BA G OF F or PASSENGER AI R BA G ON
indicator lamp displays th e status of th e front-
passenger fron t air bag ( Y
page 51) .
Fo r mor e information about th e OCS , see
"Problem s wit h th e Occupant Classification
System" ( Y
page 55) .54
Occupant safety
Safety

Deployment of Emergency Tensioning
Device s an d air bags
Important safet y notes
G WARNING
The air bag parts are hot after an air bag has
bee n deployed . There is a ris k of injury.
Do no t touch th e air bag parts . Hav e a
deployed air bag replaced at a qualified spe -
cialis t workshop as soo n as possible.
G WARNING
A deployed air bag no longer offers any pro -
tection and canno t provid e th e intended pro -
tection in an accident. There is an increase d
ris k of injury.
Hav e th e vehicle towed to a qualified special-
ist workshop in order to hav e a deployed air
bag replaced.
It is important fo r your safet y and that of your
passenger to hav e deployed air bags replaced
and to hav e any malfunctionin g air bags
repaired. Thi s will hel p to mak e sur e th e air
bags continue to perform their protective
function fo r th e vehicle occupant s in th e
event of a crash .
G WARNING
Pyrotechnic Emergency Tensioning Devices
that hav e bee n deployed are no longer opera-
tional and are unable to perform their inten-
ded protective function . Thi s poses an
increase d ris k of injury or eve n fatal injury.
Therefore, hav e pyrotechni c Emergency Ten -
sioning Devices whic h hav e bee n triggere d
immediately replaced at a qualified specialis t
workshop .
If Emergency Tensioning Devices are trig-
gered or air bags are deployed , you will hear a
bang, and a small amount of powder may also
be released. The u restrain t system warn -
in g lamp lights up.
Only in rar e cases will th e ban g affec t your
hearing. The powder that is release d gener-
ally doe s no t constitute a health hazard , but it may caus e short-term breathin g difficulties in
people wit h asthm a or other respirator y prob-
lems. Provided it is saf e to do so, you should
leav e th e vehicle immediately or ope n th e
window in order to preven t breathin g difficul-
ties.
Ai r bags and pyrotechni c Emergency Tension-
in g Devices (ETDs) contain perchlorat e mate-
rial , whic h may require special handlin g and
regard fo r th e environment. National guide-
lines mus t be observed durin g dis posa l. In
C alifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Method of operation Durin g th e first stage of a collision , th e
restrain t system contro l uni t evaluates impor -
tant physical dat a relatin g to vehicle deceler -
ation or acceleration , suc h as:R
duration R
direction R
intensit y
Based on th e evaluation of this data, th e
restrain t system contro l uni t triggers th e
Emergency Tensioning Devices durin g a fron -
ta l or rea r collision .
An Emergency Tensioning Devic e can only be
triggered, if: R
th e ignition is switched on R
th e component s of th e restrain t system are
operational. You can fin d further informa-
tion under: "Restrain t system warnin g
lamp " ( Y
page 43) R
th e belt tongue is engage d in th e buckl e on
th e respective front-passenger seat
The Emergency Tensioning Devices in th e
rea r compartmen t are triggere d independ -
entl y of th e loc k status of th e seat belts.
If th e restrain t system contro l uni t detects a
more severe accident, further component s of
th e restrain t system are activated independ -
entl y of eac h other in certain fronta l collision
situations:56
Occupant safety
Safety

How the air bag system works is deter-
mined by the severity of the accident detec-
ted, especially the vehicle deceleration or
acceleration and the apparent type of acci-
dent: R
frontal collision R
side impact R
rollover
Automatic measures after an acci-
dentImmediately after an accident, the following
measures are implemented, depending on
the type and severity of the impact: R
the hazard warning lamps are activated R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
the engine is switched off and the fuel sup-
ply is cut off R
vehicles with mbrace: automatic emer-
gency call
Children in the vehicle
Important safety notes
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For
this reason, Mercedes-Benz strongly advises
that you install a child restraint system on a
rear seat. Children are generally better pro-
tected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle: R
always secure the child in a child restraint
system suitable for Mercedes-Benz vehi-
cles. The child restraint system must be appropriate to the age, weight and size of
the child R
be sure to observe the instructions and
safety notes in this section in addition to
the child restraint system manufacturer's
installation instructions R
be sure to observe the instructions and
safety notes on the "Occupant Classifica-
tion System (OCS)" ( Y
page 51)
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
G WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.58
Children in the vehicle
Safety

Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit-
ting properly. Particular attention must be
paid to children.
Observe the safety notes on the seat belt
( Y
page 44) and the notes on correct use of
seat belts ( Y
page 46).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lbs (18 kg) until they reach a height where
a three-point seat belt can be properly fas-
tened without a booster seat.
Special seat belt retractor
G WARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retrac-
tor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driv-
er's seat belt, are equipped with a special seat
belt retractor. When activated, the special
seat belt retractor ensures that the seat belt
cannot slacken once the child seat is secured.
Installing a child restraint system: X
Make sure you observe the child restraint
system manufacturer's installation instruc-
tions. X
Pull the seat belt smoothly from the belt
outlet. X
Engage seat belt tongue in belt buckle. Activating the special seat belt retractor: X
Pull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The sp ecial seat
b elt retractor is enabled. X
Push the child restraint system down so
that the seat belt is tight and does not
loosen.
Removing the child restraint system and
deactivating the special seat belt retractor: X
Make sure you observe the child restraint
system manufacturer's installation instruc-
tions. X
Press the release button of the seat belt
buckle and guide the seat belt tongue back
towards the belt sash guide.
The special seat belt retractor is deactiva-
ted.
Child restraint system
The use of seat belts and child restraint sys-
tems is required by law in: R
all 50 states R
the U.S. territories R
the District of Columbia R
all Canadian provinces
If you install a rearward-facing child restraint
system on the center rear seat, the rear arm
rest must be folded back as far as possible.
You can obtain further information about the
correct child restraint system from any
authorized Mercedes-Benz Center.
G WARNING
If the child restraint system is installed incor-
rectly on a suitable seat, it cannot protect as
intended. The child cannot then be restrained
in the event of an accident, heavy braking or
sudden changes of direction. There is an
increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint
system manufacturer's installation instruc-Children in the vehicle 59
Safety Z

The SmartKey centrally locks/unlocks: R
the doors R
the tailgate R
the fuel filler flap
The turn signals flash once when unlocking
and three times when locking.
When the locator lighting is activated in Audio
20/COMAND, it also lights up when it is dark
after the vehicle is unlocked with the remote
control (see the separate operating instruc-
tions).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer ( Y
page 230).X
To open the tailgate automatically from
outside the vehicle: press and hold button
T until the tailgate opens ( Y
page 87).
Vehicles with KEYLESS-GO or KEYLESS-
GO start function: X
To close the tailgate automatically from
outside the vehicle: if the key is located in
the immediate vicinity of the vehicle, press
the T button on the key ( Y
page 87).
When the tailgate closes you can then
release the button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a
SmartKey in the vehicle.
Locking and unlocking
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the SmartKey with you. You can combine the
functions of KEYLESS-GO with those of a con-
ventional SmartKey. Unlock the vehicle by
using KEYLESS-GO, for instance, and lock it
using the 7 button on the SmartKey. The driver's door and the door at which the
handle is used, must both be closed. The
SmartKey must be outside the vehicle. When
locking or unlocking with KEYLESS-GO, the
distance between the SmartKey and the cor-
responding door handle must not be greater
than 3 ft (1 m).
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart-
Key is in the vehicle. This occurs, for example: R
when starting the engine R
whilst driving R
when the external door handles are
touched R
during convenience closing
X
To unlock the vehicle: touch the inner
surface of the door handle. X
To lock the vehicle: touch sensor sur-
face C or D .
Make sure that you do not touch the inner
surface of the door handle. X
Convenience closing feature: touch
recessed sensor surface D for an exten-
ded period.
Further information on the convenience
closing feature ( Y
page 92).SmartKey 77
Opening and closing Z

Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid, the
anti-theft alarm system will be triggered
( Y
page 73).
There are several ways to turn off the alarm: X
To deactivate the alarm with the key:
press the 6 or 7 button on the key.
or X
Insert the SmartKey into the ignition lock.
or X
To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The SmartKey must be in the
vehicle.
or X
Lock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically. X
To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch C in the direction of
the arrow and at the same time remove
mechanical key D from the SmartKey.
For further information about: R
unlocking the driver's door ( Y
page 84)R
unlocking the cargo compartment
( Y
page 89) R
locking the vehicle ( Y
page 85)
Inserting the mechanical key X
Push mechanical key D completely into
the SmartKey until it engages and release
catch C is back in its basic position.
SmartKey battery
Important safety notes
G WARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National
guidelines must be observed during disposal.
In California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Mercedes-Benz recommends that you have
the battery replaced at a qualified specialist
workshop. SmartKey 79
Opening and closing Z