ignition MERCEDES-BENZ GLA 2016 Workshop Manual

Display messages
Possible causes/consequences and P Solutions
Front Passenger
Airbag Disabled
See Operator' s Man ‐
ual The front-passenger air bag and front-passenger knee bag are
deactivated during th e journey, although:R
an adult
or R
a person of th e correspondin g stature is on th e front-passenger
seat
If additional forces are applied to th e seat , th e system may inter-
pre t th e occupant's weight as lowe r than it actually is.
G WARNIN G
The front-passenger fron t air bag and fron t passenger knee bag
may no t be triggered in th e event of an accident.
There is an increase d ris k of injury.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 171).X
Switc h th e ignition off. X
Hav e th e occupant get out of th e vehicle.X
Kee p th e seat unoccupied , close th e front-passenger doo r and
switch on th e ignition .X
Observ e th e PASSENGER AI R BA G indicato r lamp s in th e center
console and th e multifunction display and chec k th e following :
Seat unoccupied and ignition switched on :R
a self-diagnosi s is carrie d out . The PASSENGER AI R BA G OF F
and PASSENGER AI R BA G ON indicato r lamp s mus t ligh t up
simultaneousl y fo r approximately six s econdsR
th e PASSENGER AI R BA G OF F indicato r lamp mus t then ligh t
up and remain lit after th e self-diagnosis. If th e indicato r lamp
is on , OCS (Occupant Classification System) has disabled th e
front-passenger fron t air bag and front-passenger knee bag
( Y
page 51) R
th e Front Passenger Air Bag Enable d See Opera‐
tor's Manual or Front Passenger Air Bag Disabled
See Operator' s Manual display message s mus t no t be
shown in th e multifunction displayX
Wait fo r a period of at leas t 60 seconds until th e necessar y sys-
te m checks hav e been completed.X
Mak e sur e that th e display message s do no t appea r in th e mul-
tifunction display.
If these condition s are fulfilled , th e front-passenger seat can be
occupied again . Whether th e PASSENGER AI R BA G OF F or ONDisplay messages 24 5
On-board computer and displays Z

Display messages
Possible causes/consequences and P Solutions
indicato r lamp remain s lit or goe s out depend s on how OCS clas-
sifies th e occupant .
If th e condition s are no t fulfilled , th e system is no t operating cor-
rectly. X
Visit a qualified specialist workshop immediately.
Fo r further information about th e Occupant Classification System,
see ( Y
page 51) .
Front Passenger
Airbag Enable d See
Operator' s Manual The front-passenger air bag and front-passenger knee bag are
enabled during th e journey, eve n though :R
a child, a small adult or an objec t weighin g less than th e sys-
tem' s weight threshold is locate d on th e front-passenger seat
or R
th e front-passenger seat is unoccupied
The system may detec t objects or forces applying additional
weight on th e seat .
G WARNIN G
The front-passenger fron t air bag and front-passenger knee bag
may be triggered unintentionally.
There is an increase d ris k of injury.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 171).X
Switc h th e ignition off. X
Ope n th e front-passenger door. X
Remove th e child and th e child restrain t system from th e front-
passenger seat .X
Mak e sur e that there are no objects on th e seat addin g to th e
weight .
The system may otherwise detec t th e additional weight and
interpret th e seat occupant's weight as greate r than it actually
is. X
Kee p th e seat unoccupied , close th e front-passenger doo r and
switch on th e ignition .X
Observ e th e PASSENGER AI R BA G indicato r lamp s in th e ce nter
console and th e multifunction display and chec k th e following :246
Display messages
On-board computer and displays

Display messages
Possible causes/consequences and P Solutions
Seat unoccupied and ignition switched on :R
a self-diagnosi s is carrie d out . The PASSENGER AI R BA G OF F
and PASSENGER AI R BA G ON indicato r lamp s mus t ligh t up
simultaneousl y fo r approximately six secondsR
th e PASSENGER AI R BA G OF F indicato r lamp mus t then ligh t
up and remain lit after th e self-diagnosis. If th e indicato r lamp
is on , OCS has deactivated th e front-passenger fron t air bag
and front-passenger knee bag ( Y
page 51 )R
th e Front Passenger Air Bag Enable d See Opera‐
tor's Manual or Front Passenger Air Bag Disabled
See Operator' s Manual display message s mus t no t be
shown in th e multifunction displayX
Wait fo r a period of at leas t 60 seconds until th e necessar y sys-
te m checks hav e been completed.X
Mak e sur e that th e display message s do no t appea r in th e mul-
tifunction display.
If these condition s are fulfilled , th e front-passenger seat can be
occupied again . Whether th e PASSENGER AI R BA G OF F or ON
indicato r lamp remain s lit or goe s out depend s on how OCS clas-
sifies th e occupant .
If th e condition s are no t fulfilled , th e system is no t operating cor-
rectly. X
Visit a qualified specialist workshop immediately.
Fo r further information about th e Occupant Classification System,
see ( Y
page 51).
Lights
i Vehicles wit h LE D bulbs in th e ligh t clusters :
The display message fo r th e correspondin g lamp only appears when all of th e LEDs in th e
lamp hav e failed. Display messages 24 7
On-board computer and displays Z

System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs: R
The indicator lamp in the SOS button does
not come on during the system self-test. R
The indicator lamp in the R Roadside
Assistance button does not light up during
self-diagnosis of the system. R
The indicator lamp in the

i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Search & Send General notes
i To use "Search & Send", your vehicle
must be equipped with mbrace and a navi-
gation system. Additionally, an mbrace ser-
vice subscription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps ®
can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address X
Go to the website http://
www.maps.google.com and enter a desti-
nation address into the entry field. X
To send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website.
i Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle. X
When the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field. X
Click "Send". i Information on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses X
Switch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking
whether navigation should be started. X
Select Yes by turning yRz or sliding

R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007 R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password. X
Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via: R
the Internet, under the "Owners Online"
section R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i Vehicle remote opening is only possible if
the corresponding mobile phone network is
accessible.
Vehicle remote closing
The valet locking feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely. X
Contact the following service hotlines: R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007 R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display. USA only: alternatively, the vehicle can be
locked via: R
the Internet, under the "Owners Online"
section R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is auto-
matically notified.
Vehicle remote malfunction diagnosis
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to
the nearest authorized Mercedes-Benz Cen-
ter or a recovery vehicle is called.298
Features
Stowage and features

If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
Center. You will see the Roadside Assis‐
tance Connected message in the COMAND
display. If the vehicle remote malfunction
diagnosis can be started, the Request for
vehicle diagnosis received. Start
vehicle diagnosis? message appears in
the display. X
Confirm the message with Yes .X
When the Vehicle Diagnosis Please
start ignition message appears, turn
the SmartKey to position 2 in the ignition
lock ( Y
page 149).X
When the Please follow the instruc‐
tions received by phone and move
your vehicle to a safe position
message appears, follow the customer ser-
vice representative's instructions.
The message in the display disappears.
If you select Cancel the remote malfunc-
tion diagnosis is canceled completely.
The vehicle operating state check begins.
You will see the Vehicle diagnosis
activated message.
When the diagnosis is completed, the Trans‐
fer vehicle diagnostics data (Voice
connection may be interrupted dur‐
ing data transfer) message appears. The
vehicle data can now be sent to the Customer
Assistance center. X
Press OK to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle diagnosis:
Transferring data... message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted
at a later time by another means, e.g. by e-
mail or phone. Another function of the Vehicle Health Check
is the transfer of service data to the Customer
Assistance Center. If a service is overdue, the
COMAND display shows a message about
various special offers at your workshop.
USA only: this information can also be called
up under "Owners Online" at http://
www.mbusa.com.
Information on Roadside Assistance
( Y
page 24).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once a route has been received by the navi-
gation system, you will see the name> has been saved to memory card.
Do you want to start route guidance?
message in the COMAND display. The route is
saved to the SD memory card. X
To start route guidance: select Yes .
An overview of the route is shown in the
display.
i If you select No , the saved route can be
called up later via the navigation menu. X
Select Start .
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the sep-
arate COMAND Operating Instructions. Features 299
Stowage and features Z

Useful information
i This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops ( Y
page 25).
Engine compartment
Hood
Important safety notes
G WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
G WARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment: R
switch off the ignition R
never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches R
keep items of clothing and hair, for exam-
ple, away from moving parts
G WARNING
The ignition system and the fuel injection sys-
tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition
is switched on.
Opening the hood
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.308
Engine compartment
Maintenance and care

Displaying service messages X
Switc h on th e ignition .X
Press th e Y or e butto n to selec t th e
Serv.
menu.X
Press th e c or d butto n to selec t th e
ASSYST PLU S
submen u and confirm by
pressing th e v button.
The servic e due dat e appears in th e multi-
function display.
Information about Service
Resetting th e ASSYS T PLUS service
interva l display
! If th e ASSYST PLU S servic e interval dis -
play has been inadvertentl y reset , this set -
ting can be correcte d at a qualified special-
ist workshop .
Hav e servic e wor k carrie d out as described
in th e Maintenance Booklet . Thi s may oth-
erwise lead to increase d wear and damage
to th e major assemblies or th e vehicle.
A qualified specialis t workshop , e.g. an
authorized Mercedes-Ben z Center, will reset
th e ASSYST PLU S servic e interval display
after th e servic e wor k has been carrie d out .
You can also obtain further information on
maintenance work, fo r example.
Specia l service requirement s
The specifie d maintenance interval take s only
th e normal operation of th e vehicle into
account. Under arduous operatin g condition s
or increase d load on th e vehicle, mainte -
nance wor k mus t be carrie d out more fre-
quently, fo r example:R
regular city drivin g wit h frequent intermedi-
at e stops R
if th e vehicle is primarily used to trave l
short distances R
use in mountainous terrain or on poo r road
surfaces R
if th e engin e is ofte n lef t idlin g fo r lon g peri-
ods
Under these or similar conditions, have, fo r
example, th e air filter, engin e oil and oil filte r
replaced or changed more frequently. Under
arduous operatin g conditions, th e tires mus t
be checke d more often. Further information
can be obtained at a qualified specialist work-
shop, e.g. an authorized Mercedes-Ben z Cen -
ter.
Drivin g abroadAn extensive Mercedes-Ben z Servic e networ k
is also available in other countries. You can
obtain further information from any author -
ized Mercedes-Ben z Center.
Car e
General notes
H Environmental not e
Dispose of empty packagin g and cleanin g
cloths in an environmentally responsible man -
ner.
! Fo r cleanin g your vehicle, do no t use any
of th e following : R
dry, rough or har d cloths R
abrasiv e cleanin g agents R
solvents R
cleanin g agents containin g solvents
Do no t scrub .
Do no t touch th e surfaces or protective
films wit h har d objects , e.g. a rin g or ic e
scraper. You could otherwise scratch or
damage th e surfaces and protective film.
! Do no t par k th e vehicle fo r an extended
period straight after cleanin g it , particularly
after havin g cleaned th e wheels wit h whee l
cleaner. Wheel cleaners could caus e
increase d corrosion of th e brake discs and
brake pads/linings. Fo r this reason , youCare 313
Maintenance and care Z

Matte finish care
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect: R
strong rubbing of the paintwork with
unsuitable materials R
frequent use of automatic car washes R
washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo
from the range of approved Mercedes-Benz
care products.
Cleaning the vehicle parts
Cleaning the wheels
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo- nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Cleaning the windows
G WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-316
Care
Maintenance and care