ignition MERCEDES-BENZ GLA 2016 Repair Manual
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Page 319 of 390

ces prevent water from draining away. This
can lead to corrosion damage and damage
to electronic components. X
Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
product that is recommended and
approved by Mercedes-Benz.
Cleaning wiper blades
G WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly. X
Fold the windshield wiper arms away from
the windshield. X
Carefully clean the wiper blades with a
damp cloth. X
Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
! Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses. X
Clean the plastic lenses of the exterior
lights with a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
Cleaning the mirror turn signals
! Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror turn signals. X
Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors
! If you clean the sensors with a power
washer, make sure that you keep a dis-
tance of at least 11.8 in (30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment manufac-
turer.
X
Clean sensors C of the driving systems
with water, car shampoo and a soft cloth. Care 317
Maintenance and care Z
Page 320 of 390

Cleaning the rear view camera
! Do not clean the camera lens and the area
around the rear view camera with a power
washer. X
Make sure that the vehicle is stationary and
that the SmartKey is in position 2 in the
ignition lock. X
Opening the camera cover for cleaning with
Audio 20 or COMAND; see the separate
operating instructions. X
To clean the rear view camera: use clear
water and a soft cloth to clean camera
lens C .
Cleaning the exhaust pipes
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
! Mercedes-AMG vehicles with black
exhaust pipes: the black-chrome tailpipe
finishers should not be polished with a
chrome polish. They will otherwise lose
their black sheen. For optimal care, the
faceplates should be rubbed with a lightly oiled cloth after every car wash. Commer-
cially available engine and care oils are
suitable for this.
For heavier soiling, you can apply a fine
paintwork polish with a microfiber cloth.
Remove the excess polish residue after pol-
ishing.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing. X
Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Interior care
Cleaning the display
! For cleaning, do not use any of the fol-
lowing: R
alcohol-based thinner or gasoline R
abrasive cleaning agents R
commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display. X
Before cleaning the display, make sure that
it is switched off and has cooled down. X
Clean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner. X
Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim
G WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may318
Care
Maintenance and care
Page 325 of 390

Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if
you mount tires that do not feature run-flat
properties, e.g. winter tires. A TIREFIT kit may
be obtained from a qualified specialist work-
shop.
Information on changing and mounting
wheels ( Y
page 363).X
Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic. X
Switch on the hazard warning lamps. X
Secure the vehicle against rolling away
( Y
page 171). X
If possible, bring the front wheels into the
straight-ahead position. X
Switch off the engine. X
Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock. X
Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0 . This is the same as the SmartKey having
been removed. X
Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
( Y
page 149). X
Make sure that the engine cannot be star-
ted via your smartphone ( Y
page 171).X
Make sure that the passengers are not
endangered as they do so. Make sure that
no one is near the danger area while a
wheel is being changed. Anyone who is not
directly assisting in the wheel change
should, for example, stand behind the bar-
rier. X
Get out of the vehicle. Pay attention to traf-
fic conditions when doing so. X
Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
( Y
page 357).
MOExtended tires may only be used in con-
junction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If a pressure loss warning message
appears in the multifunction display: R
observe the instructions in the display mes-
sages ( Y
page 258). R
check the tire for damage. R
if driving on, observe the following notes.
The driving distance possible in run-flat mode
is approximately 50 miles (80 km) when the
vehicle is partially laden. When the vehicle is
fully laden it is approximately 19 miles
(30 km).
In addition to the vehicle load, the driving dis-
tance possible depends upon: R
vehicle speed R
road condition R
outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving condi-
tions or maneuvers, or it can be increased
through a moderate style of driving.
The driving distance possible in run-flat mode
is counted from the moment the tire pressure
loss warning appears in the multifunction dis-
play. Flat tire 323
Breakdown assistance
Page 330 of 390

Always make sure that neither you nor the
battery is electrostatically charged. A build-
up of electrostatic charge can be caused, for
example: R
by wearing clothing made from synthetic
fibers R
due to friction between clothing and seats R
if you push or pull the battery across the
carpet or other synthetic materials R
if you wipe the battery with a cloth
G WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts. R
Never place metal objects or tools on a bat-
tery. R
It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery. R
When jump-starting, make sure that the
battery poles with identical polarity are
connected. R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables. R
Never connect or disconnect the battery
terminals while the engine is running.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion. H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Main-
tenance Booklet or contact a qualified spe-
cialist workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that: R
you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged. R
you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged. R
in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. Yo u
ca n
then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.328
Battery (vehicle)
Breakdo wn assis tance
Page 334 of 390

Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points: R
The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device. R
You may only jump-start the vehicle when the engine and exhaust system are cold. R
Do not start the engine if the battery is frozen. Let the battery thaw first. R
Only jump-start from batteries with a 12 V voltage rating. R
Only use jumper cables that are not damaged and have a sufficient cross-section and insu-
lated terminal clamps. R
Make sure that the two vehicles do not touch.
Make sure that: R
the jumper cables are not damaged. R
non-insulated parts of the terminal clamps do not come into contact with other metal parts
while the jumper cables are connected to the battery. R
The jumper cables cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan. X
Secure the vehicle by applying the electric parking brake. X
Shift the transmission to position P .X
Turn the SmartKey to position 0 in the ignition lock and remove it.X
Switch off all electrical consumers, e.g. rear window defroster, lighting, etc. X
Open the hood.
Position number
Page 336 of 390

! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be
raised or the entire vehicle raised and
transported.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop but-
ton. Otherwise, the automatic transmission
may shift to position P when the driver's or
front-passenger door are opened, which
could lead to damage to the transmission.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options: R
Transporting the vehicle
As a rule, you should have the vehicle trans-
ported. R
Towing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases. The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position 2 in
the ignition lock R
cannot release the electric parking brake R
cannot shift the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or there is a
system malfunction, it is possible that: R
the electric parking brake may not be
applied in certain circumstances, or R
the transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before
the vehicle is towed ( Y
page 230). You could
otherwise be locked out when pushing or
towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear
and at the front, under covers C .334
Towing and tow-starting
Breakdown assistance
Page 337 of 390

X
Remove th e towin g eye from th e stowage
space.
The towin g eye is locate d wit h th e vehicl e
tool ki t under th e cargo compartmen t floor
( Y
page 322).
Vehicles wit h th e TIREFI T kit: th e towin g
eye is beneat h th e tire inflation compres-
sor . X
Press th e mar k on cover C inward s in th e
direction of th e arrow.X
Tak e cover C off th e opening.X
Screw in th e towin g eye clockwise to th e
stop.
Removin g th e towing eyeX
Unscrew and remove th e towin g eye.X
Attac h cover C to th e bumper and press
until it engages. X
Plac e th e towin g eye in th e stowage well
beneat h th e cargo compartmen t floor in
th e cargo compartmen t ( Y
page 322).X
Vehicles wit h th e TIREFI T kit: put bac k th e
tire inflation compressor.
Towing th e veh icle wit h th e fr ont axle
raised
Observ e th e important safet y note s when
towin g your vehicl e wit h th e fron t axl e raised
( Y
page 333).
Only vehicles withou t 4MATIC can be
towe d wit h th e front axle raised .
! Vehicles wit h 4MATIC mus t no t be towed
wit h either th e fron t or th e rear axl e raised,
as doin g so will damag e th e transmission .
Vehicles wit h 4MATIC may either be towed
away wit h bot h axles on th e ground or be loa-
ded up and transported.
! The ignition mus t be switched off if th e
vehicl e is bein g towed wit h th e fron t axl e
raised. Otherwise , ES P ®
may interven e and
damag e th e brak e system. X
On vehicles wit h KEYLESS-G O or th e
KEYLESS-G O star t function: you mus t
use th e SmartKey instead of th e Start/Sto p
butto n ( Y
page 150). X
Mak e sur e that th e vehicl e is stationary.X
Turn th e SmartKey to position 2 in th e igni-
tion lock. X
Whe n th e vehicl e is stationary, depress th e
brak e pedal and keep it depressed. X
Shift th e automatic transmission to posi-
tion P . X
Releas e th e brak e pedal .X
Releas e th e electric parkin g brake.X
Switc h off th e automatic locking
( Y
page 230). X
Switc h on th e hazard warnin g lamp s
( Y
page 119). X
Turn th e SmartKey in th e ignition loc k to
position 0 and leav e th e SmartKey in th e
ignition lock.
Towing a veh icle wit h bot h axles on
th e groun d
It is important that you observ e th e safet y
instruction s when towin g away your vehicl e
( Y
page 333). X
On vehicles wit h KEYLESS-G O or th e
KEYLESS-G O star t function: you mus t
use th e SmartKey instead of th e Start/Sto p
butto n ( Y
page 150).
The automatic transmission automatically
shift s to position P when you open th e driver's
or front-passenger doo r or when you remove
th e SmartKey from th e ignition lock. In order
to ensur e that th e automatic transmission
stays in position N when towin g th e vehicle,
you mus t observ e th e followin g points :X
Mak e sur e that th e vehicl e is stationary.X
Turn th e SmartKey to position 2 in th e igni-
tion lock.Towing and tow-starting 335
Breakdown assistance Z
Page 338 of 390

X
Depress and hold the brake pedal. X
Shift the automatic transmission to posi-
tion N .X
Leave the SmartKey in position 2 in the
ignition lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 119).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
tion switch, the hazard warning lamp starts
flashing again.
Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission
! When the vehicle is loaded for transport,
the front and rear axles must be stationary
and on the same transportation vehicle.
Positioning over the connection point of the
transport vehicle is not permitted. The drive
train may otherwise be damaged.
All vehicles
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as axle or steering components. Otherwise,
the vehicle could be damaged. X
Turn the SmartKey to position 2 in the igni-
tion lock ( Y
page 149). X
Shift the transmission to position N .
As soon as the vehicle has been loaded: X
Prevent the vehicle from rolling away by
applying the electric parking brake. X
Shift the transmission to position P .X
Turn the SmartKey to position 0 in the igni-
tion lock and remove it. X
Secure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may only either be
towed away with both axles on the ground or
be loaded up and transported.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system:
If the battery is defective, the automatic
transmission will be locked in position P . To
shift the automatic transmission to position
N , you must provide power to the vehicle's
electrical system in the same way as when
jump-starting ( Y
page 331).
Have the vehicle transported on a transporter
or trailer.336
Towing and tow-starting
Breakdown assistance
Page 339 of 390

Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
i You can find information on "Jump-start-
ing" under ( Y
page 331).
Fuses
Important safety notes
G WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper-
age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Only use fuses marked with an
"S". Otherwise, components or systems
could be damaged.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating. Before changing a fuse X
Secure the vehicle against rolling away
( Y
page 171). X
Switch off all electrical consumers. X
Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock. X
Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0 . This is the same as the SmartKey having
been removed.
The fuses are located in various fuse boxes: R
Fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel R
Fuse box in the front-passenger footwell
The fuse allocation chart is on the fuse box in
the front-passenger footwell ( Y
page 338).
Fuse box in the engine compartment
G WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. Fuses 337
Breakdown assistance Z
Page 350 of 390

set the correct tire pressure. If an incorrect
tire pressure is set, these incorrect values
will be monitored. X
Also observe the notes in the section on tire
pressures ( Y
page 343).X
Make sure that the SmartKey is in position
2 in the ignition lock ( Y
page 149).X
Press Y or e on the steering wheel
to select the Serv.
menu.X
Press the c or d button to select
Tire Pressure
.X
Press the v button.
The Run Flat Indicator Active
Press 'OK' to Restart message
appears in the multifunction display.
If you wish to confirm the restart: X
Press the v button.
The Tire Pressure Now OK?
message
appears in the multifunction display. X
Press the c or d button to select
Yes
. X
Press the v button.
The Run Flat Indicator Restarted
message appears in the multifunction dis-
play.
After a teach-in period, the tire pressure
loss warning system will monitor the set
tire pressures of all four tires.
If you wish to cancel the restart: X
Press the 8 button.
or X
If the Tire Pressure Now OK? message
appears, press the c or d button to
select Cancel .X
Press the v button.
The tire pressure values stored at the last
restart will continue to be monitored. Tire pressure monitor
General notes If a tire pressure monitor is installed, the vehi-
cle's wheels have sensors that monitor the
tire pressures in all four tires. The tire pres-
sure monitor warns you if the pressure drops
in one or more of the tires. The tire pressure
monitor only functions if the corresponding
sensors are installed in all wheels.
Information on tire pressures is displayed in
the multifunction display. After a few minutes
of driving, the current tire pressure of each
tire is shown in the Serv. menu of the multi-
function display, see illustration (example).
For information on the message display, refer
to the "Checking the tire pressure electroni-
cally" section ( Y
page 350).
Important safety notes
G WARNING
Each tire, including the spare (if provided),
should be checked at least once every two
weeks when cold and inflated to the pressure
recommended by the vehicle manufacturer
on the Tire and Loading Information placard
on the driver's door B-pillar or the tire pres-
sure label on the inside of the fuel filler flap. If
your vehicle has tires of a different size than
the size indicated on the Tire and Loading
Information placard or, if available, the tire
pressure label, you should determine the
proper tire pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pres-
sure telltale when one or more of your tires
are significantly underinflated. Accordingly,348
Tire pressure
Wheels and tires